Office 365 juggernaut hits ANU

Qantas, Mr Rental, Fortescue, Coles, Curtin University, a slew of local non-profits and more: The list of Australian organisations to announce that they're deploying Microsoft's Office 365 software as a service productivity suite is growing day by day. And now, according to iTNews, the Australian National University has added itself to that list.

$1.5bn splurge: ANZ banks on customer tech

Australia and New Zealand Banking Group has revealed plans to spend up to $1.5 billion on a wide range of customer-facing technology systems and branch refurbishments, in the latest salvo of an intensifying battle between Australia’s major banks to position themselves as technology leaders.

Whole of Govt CIO Steward retires

Australia’s Whole of Government chief information officer Ann Steward this week announced her intention to retire from the public service after seven years leading peak IT strategy agency the Australian Government Information Management Office and long years more in the global public sector generally.

11,000 iPads in one hit: UWS goes Apple crazy

The University of Western Sydney has revealed that it will deploy some 11,000 iPads to students and staff this year, in one of the largest rollouts of the Apple tablets known in Australia so far and a move that will see every first year student at the institution receiving one of the devices.

Rackspace hires high-profile cloud CIO Perkins

Hosting and cloud computing giant Rackspace this morning revealed it had hired one of Australia's most cloud-savvy chief information officers, former Altium IT executive Alan Perkins, in a key role to spearhead the adoption and development of the company's solutions in Australia.

Crown Casino loses $32m in IT security breach

The ABC reports that a high-roller gambler has scammed Melbourne's Crown Casino of $32 million, with what looks to be the assistance of the casino's own in-house surveillance system.

Web chat transcends customer service generational differences: Fifth Quadrant

New figures out of customer experience research house Fifth Quadrant suggest that older Australians, despite being less enthusiastic adopters of social media and smartphone apps, are as keen as younger Australians to use Web-based chats to interact with customer service representatives during online transactions.

Guzman y Gomez likes the taste of NetSuite

Fast-growing Mexican restaurant fast food chain Guzman y Gomez revealed this week that it has upgraded its previous MYOB-based accounting system to a comprehensive business platform from software as a service vendor NetSuite, to help support the chain's ongoing expansion plans.

Qld Minister defends new ICT strategy: ‘Not brochureware’

Queensland ICT Minister Ian Walker has defended the Government's minimalistic response to the grave implications contained in the state's recent ICT Audit, arguing that an ICT Strategy document published today of only a dozen pages with sparse detail was "not brochureware" and in fact represented a "solid" first step for the state.

Vic Govt kicks off CenITex outsourcing

Just several months after the plans leaked to the media, the Victorian Government has gone to market for IT outsourcing partners to replace large chunks of the service delivery functionality currently provided by its extremely troubled IT shared serices agency CenITex.

Using SurveyMonkey? Be careful … if you’re an Australian Govt organisation

I've had an interesting and robust conversation online in the last day regarding how Australian councils and governments are using overseas services like SurveyMonkey to collect information from citizens and residents.

NSW Health seeks CIOs in restructure

NSW Health has advertised two high-profile chief information officer roles, as the State Government's plan to ramp up improvements in healthcare through the use of technology impacts the organisation and it's eHealth NSW sub-division.

Poor Victorian IT system affecting child safety

The Victorian Auditor-General has told the state's Department of Human Services to treat the need for a better client information system as a "priority", with revelations that the department's existing system was difficult to use and not being used correctly, as well as the fact that staff are still using cumbersome fax-based technology to report abuse.

Delimiter appeals PCEHR review censorship

Technology media outlet Delimiter has appealed a Federal Department of Healths move to block the public release of a report reviewing the troubled Personally Controlled Electronic Health Records (PCEHR) project, as news emerges that the Federal Government appears to have made a decision on how to proceed with the project.

NZ Govt pushes hard into cloud

New Zealand's national Government announced a whole of government contract this morning for what it terms 'Office Productivity as a Service' services. This includes email and calendaring services, as well as file-sharing, mobility, instant messaging and collaboration services. The contract complements two existing contracts -- Desktop as a Service and Enterprise Content Management as a Service.

Digital Transformation Office adds Sydney digs as formal hiring campaign kicks off

The Federal Government’s Digital Transformation Office has revealed plans to locate a small office on-campus at the University of Technology Sydney, as well as embarking on a rapid hiring campaign in which it will seek the best Australian technologists to help deliver lasting changing in government IT service delivery.

New Microsoft Surface + Lumia devices to hit Australia before Christmas

Microsoft’s new range of Surface convertible table devices will launch in Australia in mid-November, the global technology giant announced this week, as well as a clutch of new Lumia-branded handsets to keep Windows mobile enthusiasts happy.

Unita dumps MYOB, Excel spreadsheets for NetSuite

Interior-construction company Unita has replaced a number of instances of MYOB, Accentus and Excel spreadsheets with a single instance of NetSuite OneWorld to manage its core business processes.

Cyber breach at the Bureau of Meteorology: The who, what and how, of the...

If the hackers were state-sponsored Chinese hackers such as the People’s Liberation Army Unit 61398, then the target of the hack would have been wide-ranging but possibly focused on information related to Australian defence and security services and capabilities.

ICT Audit largely clears Federal Govt of problems

A comprehensive ICT audit of the Federal Government's ICT operations has largely found they are sound and performing to required standards, with expenditure within appropriate levels and only a small proportion of major ICT projects at risk.

IBM, VMware sign strategic cloud partnership

IBM and VMware have agreed a strategic partnership aimed to make it easier for businesses to advantage of the cloud’s speed and economic factors.

Google leaves Australia off cloud expansion list

Google has announced two new regions for its Cloud Platform network of datacentres, with more on the way, but it is still unclear if Australia will eventually be included in the list.

Australian Federal Police fails cybersecurity health check

The Federal Auditor-General has criticised the Australian Federal Police for not meeting federal cyber-security standards, in a wide-ranging audit that exposed a number of issues with the law enforcement agency's ability to secure its own IT systems.

WA Govt agencies ignore constant warnings on IT security

Western Australia's Auditor General has warned that over a half of government agencies are failing to heed advice on IT security.

SA Police invests in facial recognition technology

South Australia Police (SAPOL) has invested $780,000 in facial recognition software to be provided by NEC Australia.

Uniloc fixed software piracy in 1993

Remember Uniloc? That little Aussie battler software company which took on Microsoft on patents and walked away with half a billion dollars? The company’s founder Ric Richardson this week posted a YouTube clip about the company back in 1993. Let’s just say it was a simpler age.

Qld Health’s IT woes just keep coming

An interesting article published here by the Courier-Mail just before Christmas lays out yet another IT-related headache being suffered at the moment by Queensland's favourite technological minefield, Queensland Health.

Companies forgoing corporate UC for Skype

Australian enterprises have started using more public telephony and softphone services as part of their voice and video communications mix, analyst firm Telsyte has found -- with commodity platforms like Skype winning out ahead of more premium enterprise IT-focused offerings from the likes of Cisco and Avaya.

The Suncorp pitch: Core banking overhaul matters

Tier two banking and insurance giant Suncorp has started talking up the benefits of its Oracle-based core banking platform overhaul to the financial markets, following rival the Commonwealth Bank in arguing that its own modernisation and simplification program will bring significant business benefits that will affect its customers and its bottom line.

Qld Govt IT contractors face layoff massacre

Over at the blog of Queensland-based ICT analyst house Longhaus, the firm’s managing director Peter Carr has published some ruminations about the tough future facing many of the state’s ICT contractors as the new LNP State Government puts technology squarely in the layoff firing line.

Office 365 switch may hit BPOS die-hards

Are you a customer of Microsoft's Business Productivity Online Suite who hasn't yet confirmed your intention to upgrade to the new Office 365 paradigm? Well, reality check: You don't have much time to make the change before BPOS is switched off.

ICAC finds Sydney University IT manager corrupt

The Independent Commission Against Corruption (ICAC) has found that University of Sydney information technology (IT) manager Atilla "Todd" Demiralay engaged in corrupt conduct by using Succuro Recruitment, a business that employed his wife and later operated through a company in which he and his wife had a financial interest, to recruit contractors and staff for the university, without disclosing his financial interest in the business.

NAB starts deploying Windows 7

In 2009 the bank started investigating the next move, to Windows 7, and now that 2013 is almost here, according to iTNews (we recommend you click through to the full article), the bank is actually deploying some Windows 7 machines:

Qld school iPad trial a strong success

Queensland’s education department has published several extensive reports detailing recent trials of iPads within the classroom, with the documents overwhelmingly classing the Apple tablets as a success, including in their ability to help students improve their academic performance.

Qld’s new IT Minister has zero IT experience

Following the resignation of Ros Bates last week, Queensland Premier Campbell Newman has appointed Ian Walker to replace Bates as the state’s Minister for Science, Information Technology, Innovation and the Arts. Did we mention that Walker appears to have no experience dealing with information technology, given his extensive background as a 35-year veteran of law firm Norton Rose?

Adobe misleads IT price hike inquiry

Adobe appears to have given a number of misleading and highly contestable answers to key questions posed to the software giant by the Federal Parliament's inquiry into IT price hikes in the Australian market, in a move which builds on questions currently being debated about the company's future relationship with its customers.

UNSW deploys Cisco 802.11ac Wi-Fi

It’s a slow process, but gradually the 802.11ac Wi-Fi standard is making its way into consumer and corporate locations to gradually upgrade 802.11a/b/n installations. 802.11ac wireless routers are being sold in stores and mobile devices are gradually getting support. One of the first major organisations in Australia to deploy the technology en-masse will be the University of NSW.

Qld Govt reportedly dumps CIO Grant

The Queensland Government has reportedly "removed" its whole of government chief information officer Peter Grant from his position, just 18 months after the executive was appointed to the role for the second time.

Yes, the AFR’s Lenovo story is still accurate

Right now, without saying where we have obtained our information, it seems clear that the Financial Review's report on this issue is broadly accurate. In short, although the specifics of the ban are unclear, the newspaper is correct that Lenovo machines are not used in certain areas of Defence.

Are police drones just toys for the boys?

Military tactics and hardware can make policing more appealing to recruits and generate impressive media spectacles, but they do not prevent or solve crime. The underlying causes of social disorder go unaddressed while public funds are spent instead on expensive but ineffective and potentially dangerous toys.

Defence finally allows staff iPhones, iPads

iOS is generally considered a very secure and modern mobile platform — certainly more secure than Android and a heap more modern and functional than BlackBerry’s various offerings. Yet it has taken five years for the Department of Defence to allow its staff to procure iOS devices.

Ansell turns to SAP as Oracle ERP project lags

Australian condom and medical protection giant Ansell this week revealed it had chosen to extend an existing SAP-based business systems platform from its acquisition of French protective equipment company Comasec to other areas of its business, instead of further extending its new Oracle ERP rollout, which has suffered significant problems.

Qld Govt inks $26.5m deal for Office 365

The Queensland State Government yesterday announced it had signed a $26.5 million deal with Microsoft which will gain the state access to Microsoft's Office 365 software and services platform. However, with the deal not covering operating system licences and not being mandatory for departments and agencies, it remains unclear what its impact will be.

Amazon’s virtual desktop hits Australia

Cloud computing giant Amazon Web Services today announced that its WorkSpaces virtual desktop platform was available to be delivered from its Sydney datacentre, in a move which may accelerate the adoption of virtual desktop infrastructure in Australia in general.

Qld Govt Depts have no disaster recovery plan

Two sizable Queensland Government departments have no central disaster recovery plan, the state’s Auditor-General has found, despite the region’s ongoing struggles with extreme weather conditions that have previously knocked out telecommunications and data centre infrastructure.

Is HP currently cutting Australian jobs?

Global technology giant HP has refused to say whether or not the 25,000 to 30,000 job cuts it is making globally will have an impact on the company’s extensive Australian workforce, although speculation flying around Australia’s IT industry this afternoon and the company’s past history suggests Australia will not be spared.

IBM unveils Watson centre in Melbourne as AI adoption takes off in Australia

Global technology giant IBM last week officially opened a new client experience centre in Melbourne where it will show off its Watson artificial intelligence platform, which is increasingly being adopted by major Australian organisations such as Deakin University, ANZ Bank, Customs and Woodside.

Construction giant trials ‘smart’ hardhats to track employee health

Multinational construction company Laing O'Rourke has come up with a novel way to monitor and protect employee health – an interactive 'smart' hardhat.

DTO seeks top execs to lead gov.au, Digital Marketplace

The Digital Transformation Office (DTO) is seeking a top level executive to lead the new Digital Marketplace announced in the government's Innovation and Science Agenda just two weeks ago. A head is also being sought for the transformation of the gov.au web platform that is aimed to make it quicker and easier to access government services online.

Sources claim Oracle has completely dumped its Australian support centre

Delimiter has been contacted by several sources who have stated that The Register's report is accurate, and that Oracle has indeed completely offshored its Australian support centre in the past month.

US tech visionary Harper Reed to keynote Cisco Live

Technology giant Cisco has unveiled the line-up for its Cisco Live confab in Melbourne next week, with US-based technology evangelist Harper Reed to feature as one of the main keynotes, alongside several senior global Cisco executives.

NSW Govt hires Data61 to ease traffic congestion with big data

Data61 (formerly National ICT Australia) has partnered with the New South Wales Government on a big data project that is aimed to ease congestion in the state, according to a statement from Transport for NSW.

Hack shuts down NSW Trainlink booking system

NSW TrainLink has announced that its online reservations system has been taken offline following a hack and that some users' credit card data may have been compromised.

Cisco assists Queensland Uni with digital transformation

Cisco has published a blog post discussing its partnership with the University of Queensland as the two organisations sought to bring digital transformation to the educational institution over the last few years.

Medibank appoints new tech chief

Private health insurance provider Medibank has announced the hiring of a new head of technology, effective from the end of November.

TechOne’s CRM package a hit

Australian software vendor TechnologyOne this week revealed it had landed five major local deals in the last quarter for its customer relationship management (CRM) software. The vendor's solution is set to replace a rival Microsoft platform at one of these sites, and believes its CRM solution be in use by over 10,000 people in the near future.

Improving technology’s grades in Australian education

In Australian society, so much of the ongoing narrative about the current generation of students in our schools is focused around the different way that they understand and use technology; and so much of that narrative is focused around fear. But it doesn't need to be, and there's more than one side to the story.

Questions & answers: Microsoft Australia’s Dynamics chief on CRM

Thomas Gudman is Microsoft Australia's new director of its Dynamics Business. In this interview, Delimiter questions Gudman about Microsoft's Dynamics CRM business in Australia, which competes in the market for enterprise software with fellow industry titans like Oracle and Salesfore.com.

Buildcorp deploys 150 Nokia Lumias

Construction firm Buildcorp has deployed some 150 new staff mobile phones in Nokia's Lumia line, the Finnish smartphone vendor announced this afternoon.

100,000 Coles staff get SharePoint Online

National retailer Coles yesterday revealed it had deployed SharePoint Online, a component of Microsoft’s software as a service-based suite Office 365 to some 100,000 Australian staff, in the latest indication that the cloud platform is gaining traction amongst large Australian enterprises.

NAB deploys Chatter … and Yammer?

From Salesforce.com's Dreamforce conference in the US this week comes the news that the National Australia Bank has deployed the company's internal social networking tool Chatter ... as well as having an existing rollout of Yammer.

Fire + Rescue NSW deploys 400 Chromeboxes

Emergency service Fire and Rescue NSW has revealed it has dumped a number of traditional desktop PCs and plans to ditch more, as part of a widespread deployment of Google’s Chromebox cloud-based desktop platform which has so far seen some 400 of the gadgets deployed to fire stations throughout the state.

US ambassador slams Australia’s “cloud protectionism”

US Ambassador Jeffrey Bleich has slammed Australia's "cloud protectionism" in wanting datacentres located on-shore.

A great Aussie virtual desktop case study

Virtual desktops, bring your own device computing, integrated datacentre components. These are three of the hottest trends to hit Australia’s enterprise IT sector at the moment, and they all come together in this highly recommended article by iTNews writer Chris Jager looking at a huge virtual desktop implementation at RMIT University.

Govt CTO explains new role; with Lego

We're pleased that John Sheridan has published the complete text of a lengthy speech he recently gave explaining his new role as Australian Government chief technology officer. Plus, he does so using a stack of cool lego pictures and a Cylon from Battlestar Galactica. Really, what else could you want?

IBM received leaked info during Qld Health payroll bid

The somewhat disturbing revelations from the Commission of Inquiry into Queensland Health’s payroll systems disaster just keep on coming. The Brisbane Times reports today that prime contractor IBM was actually forwarded leaked information that could have helped it win the payroll upgrade contract.

ShoreTel iDevice dock: Is this actually useful?

We couldn't help but goggle when we received a media release yesterday from enterprise telephony vendor Shoretel pushing what the company dubs "the first enterprise-grade docking station for Apple iPad and iPhone".

Attanasio takes NSW RMS CIO role

Former Customs CIO Joe Attanasio takes up the equivalent role at NSW Roads and Maritime Services.

WA Govt puts one foot in the cloud

We're gradually seeing government departments and agencies around Australia deploy bits and pieces from the huge kit-bag collectively known as cloud computing. It's been a slow journey, but it's getting there. News of new steps in the Western Australian Government comes this week from iTNews, which reports on several small cloud-based projects which have recently taken place.

Sysadmin victory: Bulletproof to list on ASX

Sydney-based hosting and cloud computing company Bulletproof Networks has unexpectedly revealed its intention to list on the Australian Stock Exchange through a reverse takeover of a mining firm, in the second example in as many months of a major Australian technology firm going public.

Myer fail displays appalling IT, business incompetency

The week-long outage of Myer's website starkly displays the fact that the company and its outsourcing partner IBM had failed to properly develop and test their infrastructure or put in place the most basic disaster recovery and business continuity plan, as well as highlighting the incredible immaturity of online retailing in Australia.

IT security as a service explodes in Australia

A very interesting article on Techworld last week highlights the fact that IT security as a service is currently exploding in Australia, with smarter, sleeker, cloud-based alternatives to the old models coming to the fold.

Govt blocks PCEHR review release

The Federal Department of Health has moved to block the public release of a report reviewing the troubled Personally Controlled Electronic Health Records project, stating that there are not sufficient public interest reasons for the report to be released, despite the fact that Health Minister Peter Dutton has stated the document contains “a comprehensive plan for the future of electronic health records in Australia”.

Qld Govt releases detailed, comprehensive cloud-first roadmap

The Queensland State Government has published an extremely detailed cloud computing implementation model which it will use to formally push its many departments and agencies into a cloud computing-first procurement model, as the state attempts to address its substantial issues with fundamental ICT project and service delivery.

Islamic State leaks ADF personnel data

If you've been following international news overnight, you're probably aware that Islamic State has released a large amount of data pertaining to US military personnel. This morning, the Federal Government confirmed that a number of Australian Defence personnel and one Victorian MP had had their details included as part of the leak.

Victorian radiologist picks IBM cloud

Global technology giant IBM this week revealed Victorian company GIG Radiology has deployed its cloud computing services to enable quicker diagnosis relating to the more than 50,000 daily images the company generates in its clinics across the state.

Acer wins $70m PC contract with Victorian education department

Acer, which believes it is the largest supplier of computers to the Australian K-12 education market, has won a further $70 million contract from the Victorian Department of Education and Training, continuing its track record of engagement with the Victorian public sector.

[ad] Today’s Delimiter webinar has been postponed

As you may recall, Delimiter was planning to hold a webinar this morning on transitioning to Office 365. This is just a quick email to let you know that, due to events beyond our control, the webinar has been postponed for a couple of weeks. It's unfortunate -- I was looking forward to it, and we have some great content.

ASG to provide Windows 10 desktop as a service for Finance Dept

IT services player ASG Group has inked a four-year agreement with government to provide a 'desktop as a service' solution for the Department of Finance.

Servcorp deploys Dropbox Business for cloud storage

Following a consultation with staff members, Servcorp has moved to Dropbox Business to better fulfil its cloud storage requirements.

Deakin Uni first in Australia to get Cisco’s new SDN gear

I'm attending Cisco Live in Melbourne this week, and I have to say that while there is a lot of marketing hype out there about software-defined networking and the kinds of complex network/app/processing integration that Cisco is hyping up, there is also a lot of real-world activity building out there with respect to this new paradigm.

DTO confirms govCMS as GOV.AU platform, ending cold war

The Federal Government's two centralised IT decision-making agencies have buried the hatchet in their cold war over which content management system will be used for Canberra's 1,500-odd websites, announcing plans for the GovCMS platform to be used for the new GOV.AU project.

AGL hiring new CTO after IT management chaos

Energy utility AGL has revealed plans to hire several executives to fill new chief technology officer and head of IT service delivery roles, in a new wave of hires taking place after several years of turmoil in its IT leadership.

Microsoft to offer Win10 as a service for businesses

Microsoft has announced that it will soon be offering Windows 10 as a service for enterprises through its Cloud Solution Provider (CSP) channel.

Fujitsu wins grants management deal with Industry Dept

Fujitsu has won a deal to build and implement an end-to-end grants management system for the Department of Industry, Innovation and Science.

Qld picks new whole of government CIO

The Queensland State Government has appointed a new whole of government chief information officer, with industry insiders naming former state CIO Peter Grant as the most likely candidate to have returned to the role.

Hacks focus CIOs on IT security

After the spate of high-profile hacking incidents in 2011, Australian CIOs and IT and security managers are taking no chances this year. According to new research by local analyst firm Telsyte, Australian enterprises will increase their security spending and change their information security strategies in 2012.

IT strategy to lead NSW from “the dark ages”

New South Wales' Coalition State Government late last week revealed a new and wide-ranging strategy which it said was slated to make it "the leader in ICT" when it came to public sector service delivery and the development of the state's technology sector as a whole.

Australia to get IBM public cloud in Q4

Global IT giant IBM today confirmed plans to deploy its enterprise-class public cloud computing infrastructure in Australia, in a move which will give large organisations and government departments with data sovereignty concerns another option for utilising public cloud facilities based in Australia, as opposed to offshore.

Westpac launches Android NFC payments app

Westpac Banking Corporation has joined the throng of Australian financial services giants attempting to stay ahead of the growing trend towards payments from mobile phones, launching an app yesterday that will allow those with Android smartphones to make mobile payments through their embedded NFC chip.

Elders Real Estate deploys Gmail to 1,200

interview Last week Elders Real Estate revealed that it had this year deployed Google's Gmail email platform and its Sites website creation and sharing tool to some 1,200 staff located around Australia. In this interview, the company discusses the rollout, its rationale for it, and its attitude towards cloud computing services in general.

SAP confirms Australian datacentre

The rumours that German software giant SAP would follow rival Oracle and cloud giants Amazon and Rackspace and start providing software as a service-based services from an Australian datacentre have been flowing around Australia’s technology sector for quite a while now. They surfaced in the pages of the Financial Review in May this year, and gained strength as SAP’s SuccessFactors launched an Australian datacentre that same month. And now they’re reality, according to iTNews.

Free ‘trinkets’ while courses cut: Union condemns UWS iPads plan

The academics union has condemned a plan by the University of Western Sydney to give away 11,000 iPads as part of a $35 million bid to keep its content and teaching relevant to students.

Attanasio quits Customs as CIO role abolished

The Australian Customs and Border Protection Service has revealed plans to abolish its chief information officer role in the wake of the resignation of its incumbent CIO Joe Attanasio from the position in late November last year.

SAP generates 120 new Melbourne jobs

Looks like German software giant SAP isn’t doing too poorly in Australia. According to a media release issued by Victorian Technology Minister Gordon Rich-Phillips last week, the vendor is all set to create 120 new jobs in Victoria.

Cross-platform tools luring mobile app developers back from HTML5

Many performance and functionality-minded application developers, who are shifting back to proprietary mobile apps after growing disillusioned with the limitations of HTML5, will find solace in today’s launch of a cross-platform development tool that allows Windows, Mac OS X, iOS, Android and Windows RT apps to be written using the popular C++ and Delphi development languages.

32 years later, CGU replaces insurance IT platform

Think core banking platforms last a long time? Check out the gray hairs and wrinkles on the positively ancient insurance IT system which CGU is still running. This thing is so old it should be code-named 'Methuselah'.

Victoria Police outlines huge IT outsourcing project

Victoria Police's trouble-plagued IT department has gone to market for a large tranche of IT outsourcing services, in a deal which will reportedly be worth up to $340 million and see five separate outsourcing contracts consolidated into one substantial contract representing one of the largest such deals in Australia's public sector this year.

$530m telco deal: ANZ Bank re-signs Optus

Those of you with long memories will recall that one of Optus’s most significant corporate telecommunications deals in Australia was signed back in May 2009 with Australia and New Zealand Banking Group. Well, it looks as though ANZ must be at least a little happy with Optus, as yesterday morning the bank issued a joint media release with the telco noting it had resigned the deal for another five years, in a contract worth $530 million.

Qld poaches SA whole of govt CIO

The Queensland Government has poached South Australia's whole of government chief information officer Andrew Mills to be its own central CIO, six months after it removed two-time incumbent Peter Grant from the position.

Has Gov 2.0 in Australia gotten too boring too fast?

So has Gov 2.0 become boring too fast in Australia? Shouldn't we see more conversation, more voices, more blogs, more tweets, more people packing out events seeking the latest information in what is one of the most rapidly changing environments in history - the internet?

“No public interest” in PCEHR review release

The Department of Health has stated it does not believe there is a public interest case for the Federal Government's review of the troubled Personally Controlled Electronic Health Records project to be released publicly, despite the fact that Health Minister Peter Dutton has stated the document contains "a comprehensive plan for the future of electronic health records in Australia".

Cloud-first: SaaS “the ultimate buy”, says Coles

We’ve been hearing rather a lot about the philosophy of buying corporate IT platforms on a “cloud-first” basis recently. The US Government more or less kicked off the trend several years ago, and over the past 12 months the Queensland, New South Wales and Victorian Governments have followed. Only last week the new Coalition Government’s Commission of Audit recommended a cloud-first approach for the Federal Government. So we’re not surprised to hear that the private sector has gotten on the bandwagon as well.

Ministers’ cloud approval lasted just a year

Remember how twelve months ago, the Federal Government released a new cloud computing security and privacy directive which required departments and agencies to explicitly acquire the approval of the Attorney-General and the relevant portfolio minister before government data containing private information could be stored in offshore facilities? Remember how the policy was strongly criticised by Microsoft, Government CIOs and Delimiter? Well, it looks like the policy is about to be reversed.

The Friday CIO: Bill Robertson

Every Friday Delimiter features an Australian chief information officer, IT director or IT manager. This week's profile is of Bill Robertson, the CIO/IT manager of De Bortoli Wines.

18 months later … WA Health finally advertises for CIO

18 months after a state parliamentary committee ordered it to, Western Australia’s Department of Health has finally advertised for a permanent chief information officer to end years of bungled major IT projects.

Optus signs $115m contract to manage telecoms for immigration department

Optus Business has announced a three-year deal to supply end-to-end telecommunications and managed IT services for Australia’s Department of Immigration and Border Protection (DIBP).

Judge sides with IBM in Qld Health payroll lawsuit

This week it appears as though Queensland's actions have blown up in its face again with respect to its botched payroll systems upgrade at Queensland Health.

Microsoft recalls 285,000 Surface Pro power cords in Australia

Microsoft is recalling 285,000 Surface Pro power cord sets sold in Australia over a fault that can expose live wires and represents a risk to consumers.

SA Govt follows WA, Qld away from ICT shared services

One would hope that the Federal Government will be closely examining the experiences that states such as South Australia, Queensland and Western Australia have had with shared services, before it commits to its own shared services approach. Because to rush in haphazardly would be dangerous indeed.

WA public transport agency downed by hack attempt

It appears that IT staff at Western Australia's Public Transport Authority had a rather different kind of weekend: One in which they descended into the hell of trying to clean out hackers from their IT systems.

Qantas’ Amazon website cloud move will save it $30m

Over the past several years it has become a very common story to see major organisations shifting IT infrastructure, particularly their public-facing websites, into cloud computing facilities. Major banks have done it. Government departments have done it. And now, as has been outlined in a slew of articles over the past week, has Qantas -- well, at least it's in the throes of the migration.

Qld police officer charged with hacking over database access

A Queensland police officer has been charged with hacking, according to the Crime and Corruption Commission (CCC).

‘Big four’ bank invests $1 million in secure coding skills

A "major Australian Big Four bank" has signed a $1 million, three-year deal with a startup called Secure Code Warrior to boost the secure coding skills of 4,000 of its software developers.

Qld Health dumps GroupWise for Exchange … 2007?

Queensland Health has become the latest Australian organisation to ditch Novell's ageing GroupWise platform in favour of Microsoft Exchange. But why is it migrating to Exchange 2007 and not Exchange 2010?

HP issues waffle statement on job cuts claim

Help us decipher HP's waffle.

Questions & answers: Oracle Australia MD Ian White

Long-serving Oracle Australia managing director Ian White is one of the most senior figures in Australia's technology industry, leading the local operations of a company which has been involved at some level in virtually every major Australian IT Project. In this interview, we asked White a series of questions about the company's local operations, the industry, and his time with the company.

CommBank ditches softphone strategy for smartphones

The Commonwealth Bank of Australia has confirmed plans to substantially modify its high-profile softphone-based unified communications strategy recently implemented at its flagship Commonwealth Bank Place facility in Sydney, turning instead to a mass smartphone deployment as its replacement.

The ATO’s decade-long Mac denial

The reluctance of the Australian Taxation Office to provide a working version of its e-tax lodgement software for the Apple Macintosh has been a long-time bug-bear with Mac users around Australia for a long time. But some of them may not realise just how long angry parliamentarians and others have been harassing the agency about the issue.

NAB shifts UBank onto new core IT platform

The National Australia Bank today revealed it had migrated its UBank online brand onto its new Oracle-based core banking platform, in a move which is slated to deliver both the bank and its 300,000 UBank customers significant immediate benefits from the new technology.

“Nepotism”: Audit blasts CenITex culture

Victoria’s Ombudsman today published a damning report into procurement practices and the engagement of contractors at the state’s IT shared services agency CenITex, finding examples of “nepotism and favouritism” in the company, as well as more serious improper conduct and poor procedures for handling CenITex’s large contractor workforce.

Microsoft’s war on Google Apps gets nasty

Microsoft Australia produces case study scorching towards Google Apps and Gmail.

A round-up of 2012 in government IT

It's 2013 already (I know, I know, it's not yet formally 2013 in Australia until after Australia Day, but still), but as we think about the year ahead in public sector technology projects, it's worth giving ourselves a quick refresher course in what happened last year.

Adobe faces piracy backlash over Australian pricing

Many Adobe customers have taken to the Internet to openly pledge to dump the software vendor's products or pirate them illegally, with thousands more signalling their general displeasure with what many saw as the arrogant refusal of its chief executive Shantanu Narayenlast week to answer the question of how the company can justify charging Australians up to $1,400 more for its software than US residents.

Microsoft stonewalls IT price hike inquiry

Global technology giant Microsoft has declined to provide the Federal Parliament's IT price hike inquiry with concrete details as to why many of its products cost dramatically more in Australia than in its home country of the US, despite prolonged questioning on the issue from Members of Parliament last week.

Linux option $100k more than Windows, claims Members Equity Bank

Small Australian bank Members Equity Bank (ME Bank) has issued a joint statement with Microsoft claiming that using Linux as its core operating system underpinning its new core banking platform would cost $100,000 more than using a platform based on Windows Server 2012, but without providing any evidence for its claim.

Reversal: Australian Govt picks ODF doc standard

In a move which appears to reverse its previous approach based on Microsoft's file formats, the Australian Government's central IT decision-making agency appears to have decided that it will standardise its office documents on the Open Document Format going forward.

Brisbane City Council loses CIO Brant

Brisbane City Council chief information officer Nicholas Brant is to leave the organisation, right as Brisbane, the largest council organisation in Australia is in the middle of several major technology initiatives, including offshoring a substantial number of IT roles, shifting some work into the cloud and spending $353 million on a comprehensive, SAP-based businesses administration system.

NAB moves website into Amazon cloud

In an article in The Australian newspaper this morning, it was revealed that NAB had switched its entire public-facing website into Amazon’s cloud (excluding, of course, sensitive areas such as Internet banking).

Qld launches whole of government IaaS panel

The Queensland State Government has gone to market to set up a whole of government cloud computing panel which would allow its many departments and agencies to purchase IT infrastructure services in this category from a set list of suppliers.

56 IT jobs to stay in Hobart DHS

Federal Human Services Minister Marise Payne has backed away from the Government's plans to shift some 56 IT jobs to the mainland and away from the Hobart office of the Department of Human Services, as the Liberal Party faces an increasingly difficult state election in the Apple Isle.

Businesslink cancelled Office 365 rollout

Microsoft has been on a bit of a tear recently in Australia with its cloud-based Office 365 platform, signing up major customers such as the Queensland Government, Qantas, V8 Supercars and rental chain Mr Rental. And it’s not hard to see why, with the platform’s hybrid cloud/traditional deployment model giving customers substantial options. However, as iTNews reported last week, it hasn’t been all plain sailing for Redmond in this arena.

‘Unacceptable’: Cisco’s Chambers tells Obama re NSA interceptions

Long-time Cisco Systems chief executive John Chambers has written a strongly worded letter to US President Barack Obama stating that the company "simply cannot operate" if the National Security Agency continues intercepting its routers and injecting spyware onto them before they are delivered to customers.

Microsoft wants to win you back with Windows 10

The latest version of Microsoft’s Windows operating system will begin rolling out from Wednesday (July 29). And remarkably, Windows 10 will be offered as a free upgrade to those users who already have Windows 7 and 8.1 installed.

NSW Police deploys on-body Fujitsu camera solution

The NSW Police Force last week revealed it would start deploying an on-body camera solution from Japanese vendor Fujitsu to frontline police, as part of a global trend which is seeing the technology increasingly adopted by law enforcement authorities around the world.

Medibank nicks ANZ exec to lead IT operations

Health insurer Medibank Private this week revealed it had nicked a senior IT executive from ANZ Bank who had also led IT for the UK’s National Health Service to lead Medibank’s IT operations.

STM Bags dumps MYOB and SugarCRM for NetSuite

STM Bags, an international designer and distributor of laptop bags, tablet and phone cases, has deployed NetSuite OneWorld to manage its business operations as the company continues to expand worldwide.

Govt admits staff lost IT equipment valued at over $100k

Government employees have cost the taxpayer may thousands of dollars-worth in lost or stolen IT equipment, it has been revealed.

Oracle CEO jets into Australia to reassure customers on support offshoring, flag huge sales...

Fresh off the back of claims that Oracle has just dumped its entire Australian support operation, news has arrived from the Financial Review this week that global Oracle co-chief executive Mark Hurd has landed in Australia.

ICAC finds training institute IT manager guilty of corruption

An investigation by the NSW Independent Commission Against Corruption (ICAC) has found a former IT manager at the TAFE NSW South Western Sydney Institute (SWSI) guilty of corruption in his official role at the training organisation.

US Govt proposes US$3.1bn fund to upgrade “legacy” IT systems

The US Government has proposed the creation of a US$3.1 billion (A$4.8 billion) modernisation fund to improve cybersecurity and save money by replacing or modernising "antiquated" IT systems with more secure, efficient and up-to-date technology.

Victoria Police gives up trying to replace 25-year-old IT system

I strongly urge the Victorian Government to address this issue as a matter of urgency. It will require not only a substantial funding increase for this area to Victoria Police, but also a number of senior appointments and strong Ministerial support to get this project moving and delivered.

Qantas CIO jets off to France

Qantas this afternoon revealed its chief information officer Luc Hennekens would leave the company at the end of September, after three years leading the IT operation of Australia's largest airline.

Domino’s Pizza to launch drone deliveries with new tech partner

Domino’s Pizza has announced a new partnership with US-based drone delivery specialist Flirtey to launch what it claims will be the "first commercial drone delivery service in the world".

The Westpac dialectic: IT outsourcing and warring narratives

At a certain point, corporate-speak becomes more than an abstraction. It becomes more than a useful metaphor. It becomes something which is simply undesirable in the honest relationship between an employer and and an employee. It becomes something which is all-too pervasive in our media-saturated society. It becomes ... spin.

Westpac still running IE6

iTNews has published an excellent article today detailing how almost all of Westpac's staff are still running Internet Explorer 6, and, presumably, Windows XP).

Adobe’s biennial tradition: 50% Aussie price hikes

Global software giant Adobe has continued a long-running tradition of extensively marking up its prices for the Australian market, revealing yesterday that locals would pay up to $1,400 more for the exact same software when they buy the new version 6 of its Creative Suite platform compared to residents of the United States.

Amazon confirms Sydney CDN node

Global cloud computing player and retailer Amazon today confirmed that it had added an 'edge' location in Sydney to speed up the delivery of content to Australians, confirming a deployment model which was the subject of speculation some 12 months ago.

MyNetFone supplies VoIP to Tassie Govt

IP telephony and broadband company MyNetFone this week revealed it had been selected by the Tasmanian Government to supply Voice over IP telephony services to the state, in a three-year deal expected to be worth some $20 million over the period.

CommBank standardises in-house fleet on iPhone

The Commonwealth Bank of Australia has revealed that it will standardise its mobile phone fleet on Apple’s iPhone platform, as it progresses plans to move away from its high-profile softphone-based unified communications strategy recently implemented at its flagship Commonwealth Bank Place facility in Sydney.

Defence desktop overhaul gets green light

The Department of Defence’s long-awaited desktop PC overhaul project has been given the green light to go ahead in a mass deployment, after a successful trial of 700 users conducted by the project’s main technology vendor Thales.

Qld may hold Royal Commission into payroll bungle

It's been one of the biggest IT-related disasters in Australia's history, it's going to take $1.2 billion to fix, and it's even the subject of complex legal discussions between prime contractor IBM and the Queensland Government. Welcome to the world of Queensland Health's colossal payroll systems overhaul bungle. Today's news is that the state's LNP Premier Campbell Newman has canvassed setting up a commission of inquiry (also known as a royal commission) to get to the heart of the matter.

Last chance: Microsoft plans huge Win8 price hike

Microsoft Australia has confirmed that Australians have only several more days to buy its new Windows 8 operating system at promotional prices before it hikes its prices on the software massively as at the 1st of February.

Yarra Valley Water implements Oracle Exadata

Victorian utility Yarra Valley Water this week disclosed it had implemented several Oracle hardware products as it sought to boost the performance of its IT systems, including the vendor's Exadata Database Machine and its Exalogic Elastic Cloud solution.

Actually, Australia trains more IT than fitness staff

Remember last week when REA Group chief information officer Nigel Dalton published a somewhat disturbing article on his site noting that Australia currently trains more fitness instructors than IT professionals? As it turns out, Dalton may have been wrong.

Cloud services first: A next-generation shared services policy for government

Cloud services break the cycle of agency investment in dedicated ICT solutions that are difficult or impossible to share. In contrast, each procurement of cloud services incrementally develops the capacity of the vendor to offer the same service to other agencies. A policy position of “cloud services first” is a strategic commitment by government to the development of the next generation of shared services.

Future IT project fail? NSW Police gets COPS replacement funding

If you've been following state government IT in Australia for as long as I have, it starts to get easier and easier to see major IT project failures before they even happen. And NSW Police just popped up a doozy.

HP brings SAP’s hosted HANA on-shore

SAP and HP announced this morning that they would be provided HANA as a service, and (for once), Australia is the first location globally to be able to access it.

Corruption raises its ugly head in Australia’s technology sector

The newspaper alleged, and Leighton has substantially verified, the fact that staff from Visionstream were suspected of aiding Silcar staff in stealing Visionstream tender files relating to a $240 million contract to deploy Optus’s 4G network, which the two contractors were competing to bid. I’ll have a separate article on that situation shortly. What you may not realise is that this not an isolated incident.

Westpac demotes CIO, makes CTO redundant

Westpac Banking Group has dramatically shaken up its senior IT executive team, slicing some responsibilities away from previous top IT dog Clive Whincup and reportedly making its chief technology officer Jeff Jacobs redundant.

Vendors poach another Qld central Govt CIO

Queensland-based software vendor Technology One has poached the executive in charge of the state government's IT renewal program to become a business development executive, in a move that will further stimulate ongoing questions about the close relationship between the state's public sector and its IT vendors.

Whole of Govt CIO Archer joins Gartner

Technology research and advisory firm Gartner has appointed former whole of Federal Government chief information officer Glenn Archer to the role of research vice president in its public sector research group, several months after the executive resigned from his post in early February.

Back on track: Suncorp commits to 2016 core revamp

Second-tier bank and insurance company Suncorp has reaffirmed its plans to replace its legacy Hogan core banking platform with a more modern Oracle-based alternative in 2016, with the bank finally putting a date on an overhaul that has been on-again, off-again for several years.

Sayonara Fujitsu: NEC wins $37m DFAT deal

The local arm of NEC today revealed it had picked up a $36.6 million contract to operate the Department of Foreign Affairs and Trade’s ICT support desk, in a deal which would appear to knock incumbent supplier and fellow Japanese technology giant Fujitsu off its perch.

Technology One making inroads into Federal Govt

Home-grown Australian software firm Technology One appears to be making significant inroads into the Federal Government, with a $5.8 million deal with the Federal Department of the Treasury reportedly building on existing success the company is having selling its software into major institutions.

Data#3 to deploy Cisco network for Edith Cowan University

Business technology provider Data#3 this week announced it had inked a multi-million dollar deal to provide a “highly available, scalable and future-proof” communications platform for Western Australia’s Edith Cowan University (ECU).

Salesforce a winner as NSW’s ChildStory project announces vendors

The NSW Department of Family & Community Services' ChildStory project has announced the winning vendors for a $100-million IT platform that is aimed to boost child safety in the state.

Immigration Dept creates innovation division to drive digital transformation

The Department of Immigration and Border Protection (DIBP) has formed an innovation division to help accelerate the pace of its digital transformation.

NEC ‘near completion’ of WA water management platform

Technology giant NEC Australia has announced it is nearing the completion of a new IT system that is aimed at improving the sustainable management of Western Australia’s water resources.

Unisys launches IT support desk for NSW government agencies

Global IT provider Unisys has launched a new service desk that will provide centralised IT support services to NSW Government departments and agencies under the GovConnectNSW banner.

Farce: WA Health can’t manage to find a CIO after six years

Every major organisation in Australia needs a senior executive to hold its top technology role. The minute you abandon that concept, is the minute you invite the kind of IT disasters and cost blow-outs that are already rife within Australia's state-based public sector.

Bendigo and Adelaide Bank adopts IBM cloud

Bendigo and Adelaide Bank has adopted IBM Cloud to boost development of new banking products and services for its 1.6 million customers.

US Court: Microsoft can’t be forced to hand over overseas emails

A US Court has ruled that Microsoft cannot be forced hand over emails stored overseas even for domestic search warrants issued as part of criminal investigations.

TAFE Queensland is rolling out TechOne’s education solution

Australian enterprise Software as a Service (SaaS) provider TechOne has inked a deal to provide Student Management solution to TAFE Queensland, the vocational education and training organisation.

Westpac appoints McKinnon lieutenant Whincup CIO

Top tier bank Westpac has appointed one of Bob McKinnon's top lieutenants, UK import Clive Whincup, to succeed him as chief information officer.

Leap year outages: Nostalgia for Y2K?

Call us nostalgic, but today's news that the Health Industry Claims and Payments Service (HICAPS) system owned by the National Australia bank was taken down by faulty programming associated with today's leap year date takes us back to the good old days of Year 2000 bugs.

Vendors unimpressed by IT price hike inquiry

A number of global technology vendors likely to be hauled before Australia's Parliament to justify their local price markups have grudgingly and briefly signalled their acceptance of the proceedings and willingness to participate, although some have completely refused to comment on the issue.

Qld dumps whole of government email project

Queensland's new LNP State Government late last week revealed plans to dump the troubled colossal whole of government email project begun under the previous Bligh Labor administration, with IT Minister Ros Bates highlighting the possibility to shift to a "cloud-based solution" instead.

IE6 still popular in Federal Government

The outdated version 6 of Microsoft's Internet Explorer web browser is still mandated and/or supported by seven Federal Government agencies, according to a new survey of the Canberra public sector's browser preferences, in a further indication that legacy versions of key software platforms continue to be maintained by the Government.

NEC expands NSW Police network business

Diversified ICT services business NEC this afternoon revealed it had retained and expanded its communications-related work with NSW Police, with the Japanese company to continue providing voice telephony services to the organisation and expand its remit to include maintenance and support of its data network as well.

How to understand NAB’s core banking strategy

If you follow Australia’s banking technology scene closely, no doubt you’ve probably become quite confused over the past four or so years about the National Australia Bank’s core banking overhaul strategy and how precisely it is actually put together and progressing; and you wouldn’t be the only one. But if you delve a little under the surface it all becomes clear.

Seittenranta to be permanent DPS CIO

Long-time Centrelink and Department of Human Services IT executive Eija Seittenranta has been appointed to a permanent role as the chief information officer of the Federal Department of Parliamentary Services, following a temporary appointment to the role in October.

Three years on, RailCorp may get CIO

More than three years after it lost its last chief information officer, NSW State Government agency Railcorp has finally flagged plans to overhaul its IT executive management structure, in moves associated with the split into two separate divisions, Sydney Trains and NSW Trains.

Someone’s still trying to buy ASG

Australian tier two IT services outfit ASG has raised a few eyebrows over the past few months through its admissions that it's currently being targeted by a mystery buyer. This morning ASG confirmed it was still being targeted.

NAB fills CIO role as rejigged exec team stares down 2016 migration target

onths after it kicked off a major reshuffle of its IT executives, the National Australia Bank has finally firmed up the technology management team that will lead the institution through a massive Oracle systems upgrade that’s expected to be completed by 2016.

Australia’s universities hacked on a regular basis

Not all of the hype around IT security can be believed at the moment — several times when your writer has investigated so-called ‘hacking’ attacks in recent months, we’ve found only low-level script-kiddie-type of behaviour at the bottom of the situation. However, there definitely are some serious break-ins around, as chronicled in this somewhat disturbing article published in late April by citizen journalism site The Citizen.

Will a Coalition Govt pump IT outsourcing?

Those of you will long memories will recall that it was the Howard administration which first kicked the Federal Government into gear back in 1997 in terms of the now-common practice of outsourcing key IT services to the private sector. And now there are fears an Abbott administration could push down that road strongly again.

NSW Police trials iPad minis for tickets

New South Wales' police force has revealed plans to undertake a four-week field trial of a mobile app for officers to issue traffic infringement notices, which will be deployed in the field on locked-down versions of Apple's iPad mini tablets.

Yet another major Australian bank goes hard with Amazon cloud

It seems like it was only yesterday that Australia’s major financial services organisations were holding their noses and sniffing at the bad smell that they associated with ‘low-grade’ cloud computing services operated by offshore technology giants such as Amazon Web Services. It was only last month that it was revealed that National Australia Bank had switched its entire public-facing website into Amazon’s cloud, and this week Suncorp joined the throng, planning what The Australian describes as a “complete transfer” into the cloud.

Smart Grid program largely successful

The Federal Government's Auditor-General has published an extensive report on a trial of smart grid and other innovative technologies which was funded in the 2009 Federal Budget at a cost of $100 million, finding that quite a few components of the overall trial were delivered successfully, although some aspects did not quite deliver up to spec.

Q+A: Hills CIO on the company’s “complete rip and replace”

Hills Limited is an Australian company that makes home, hardware and electronic products. We had a chance to catch-up with Derek Brown, CIO, at Hills to discuss how he and his IT team of 40 employees is transforming the company’s IT infrastructure and enabling flexible, cloud-based collaboration.

Whole of Govt CIO role abolished

The Federal Government this morning revealed it had abolished its whole of government chief information officer role in the wake of the departure of the last public servant to hold the position, Glenn Archer, with the position's responsibilities to devolve to a much lower profile role in the Department of Finance.

Westpac dumps desk phones for Samsung Android mobiles

The era of troublesome desk phones tied to physical locations is gradually coming to an end in many workplaces, with mobile phones becoming increasingly popular as organisations' main method of voice telecommunications. But some groups are more advanced than others when it comes to adoption of the trend. One of those is Westpac.

ANZ Bank inks $450m deal with IBM

ANZ Bank this morning revealed it had signed a $450 million deal with global technology firm IBM that would allow the bank to access all of IBM’s technology and feature an ‘Innovation Lab’ to more rapidly bring new products and services to market.

A code of ethics in IT: just lip service or something with bite?

The emissions scandal that has rocked the car maker Volkswagen has again raised the issue of ethical standards in the tech industry. Reports so far say the company is pointing finger at the “unlawful behaviour of engineers and technicians involved in engine development”. But that’s led to questions about the strength of any codes or practice or ethics that such operators are supposed to comply with. So are such codes any good or are they just words? Here two software experts present both sides of the argument.

ATO hires its former Accenture account manager as CIO

The Australian Taxation Office appears to have taken the unorthodox step of appointing one of the key figures in its relationship with IT services partner Accenture, a 29-year veteran of the firm, as its new chief information officer.

NSW Cancer Council ditches desktop PCs, phones forever

'Mobility' has been one of the hottest buzzwords in Australian IT departments for some time now. Smartphones, tablets, laptops -- and allowing users to access their corporate data wherever they feel is the most appropriate place and time and in the most appropriate format -- these are all the hallmarks of the new evolving mobility landscape inside major and minor organisations. However, few have taken it to the extremes that the NSW Cancer Council has.

Report: Oracle may be dumping its Australian support centre

Spend a lot of time calling Oracle's Australian support centre for those pesky database support enquiries? Well, if a report late last year and mutterings this week around the traps are any indication, you could shortly be speaking to someone in somewhere like Romania instead.

British Airways workers to rally against Tata outsourcing of IT jobs

British Airways workers are to protest against the outsourcing of IT jobs to foreign workers employed by Tata Consultancy Services at a rally organised by general workers' union, the GMB.

“Waste of money”: Sydney Grammar School bans laptops in class

According to at least one school, these new-fangled devices are a "waste of money" and should be banned.

Former Sydney University ICT manager found to be corrupt

The NSW Independent Commission Against Corruption (ICAC) has ascertained that a former ICT manager at the University of Sydney carried out corrupt acts during his time at the institution.

Qld Health CIO reportedly poached by IBM

Sometimes the truth is stranger than fiction. Queensland Health CIO Colin McCririck has reportedly resigned for a job with IBM in the US.

Pitcher Partners dumps desk phones for Skype for Business

Australian accounting and advisory firm Pitcher Partners has announced the replacement of desk telephones with Skype for Business, alongside the implementation of VPN-like service Microsoft DirectAccess.

Microsoft cranks up student indoctrination program

Chalk this one up to a bit of Microsoft mid-October marketing madness. The big M has started advertising for full-time students at Australian universities to spruik its products for it on campuses all around Australia.

E*Trade flooded with DDoS before Christmas

ANZ Bank's stockbroking service E*Trade was hit by a distributed denial of service attack in the lead-up to the 2011 Christmas season. After initial denials that the site had been attacked, the company sent its customers a letter informing them about the attack yesterday.

Offshore cloud providers popular in Australia

A study has found that two-thirds of Australian enterprises which utilise cloud computing services, do so from offshore providers whose servers are located outside Australia rather than opting for a local provider.

CSIRO still running Windows 98, NT

In an otherwise unrelated article on the organisation's adoption of Internet Protocol version 6, an article published by ZDNet.com.au yesterday revealed that Australia's peak scientific research agency was still running some copies of Windows 98 and NT4.

Qantas deploys 2,200 iPads to pilots

Pilots on the nation’s biggest airline Qantas will shortly starting using iPads to access the wide range of operational information they need to do their job instead of printed paper, under a partnership announced today between the airline and telco partner Telstra.

Mac Uni CIO on Apple, Android tablets and IT life

Local Apple forum MacTalk has just published an extensive podcast interview with Macquarie University chief information officer Marc Bailey, which we commend to your attention.

CenITex report: CEO’s email to the troops

Delimiter is reliably informed that CenITex chief executive Michael Vanderheide sent the following email to the IT shared services agency's staff this week, following the publication of a damning report by the Victorian Ombudsman into procurement practices and the engagement of contractors at CenITex.

Telstra builds four new datacentres

Telstra late yesterday revealed plans to expand its cloud computing business through constructing four new datacentres located around the nation to cater for demand. Now if only the telco could announce some new cloud computing customers.

DHS reveals year of IT outages

New Federal Government super-department the Department of Human Services has revealed it suffered 137 IT outages thoughout the year to the end of September 2012, with dozens of instances where customers of services such as Centrelink were unable to access online services through Centrelink's web site.

DoHA latest to ditch Lotus Notes for Exchange

The Federal Department of Health and Ageing has revealed it will be the latest Australian government agency to dump IBM's Lotus Notes/Domino environment in favour of a switch to a collaboration platform built on the Outlook/Exchange ecosystem, as part of a continuing trend of migrations to the Microsoft platform.

City of Bunbury deploys IBM all-in-one servers

Technology giant IBM this morning revealed that the City of Bunbury, one of the largest Regional local governments in Western Australia, had selected IBM’s PureSystems technology to streamline and simplify its IT infrastructure and provide a cloud-ready environment to deliver future initiatives such as local Government private cloud computing.

It’s official: Alphawest is now just Optus

Now, according to an Optus media release issued yesterday, there is no difference. Alphawest is Optus. Optus is Alphawest. It's a giant "synergy", or "integration of some kind".

New Govt cloud computing strategy: Foggy, or healthy cumulus?

One could be forgiven for thinking that the word “cloud computing” is in vogue in Australian Governments at the moment.

Federal Govt releases big data strategy

The Federal Government has this afternoon released the formal version of its whole of government big data strategy, which whole of government chief information officer Glenn Archer and others in the Canberra public sector have been working on for some time.

DFAT lifts lid on huge IT infrastructure upgrade

The Federal Department of Foreign Affairs and Trade has kicked off a huge outsourcing initiative which is slated to see several hundred million dollars ploughed into a substantial upgrade of the department's far-flung global fundamental IT infrastructure, including both telecommunications and desktop platforms.

End of an era: Oracle Australia’s ‘safe hands’ leaves

Long-term Oracle Australia and New Zealand managing director Ian White has resigned from his post and will leave the company, ending an eight and half year tenure successfully leading the local operations of one of the globe's largest technology giants.

Woolworths dumping Windows for Chrome OS

Huge news coming from Computerworld today with respect to retail chain Woolworths, which is reportedly set to switch 85 percent of its PCs across to Google's Chrome OS operating system, shifting off Windows in the process.

Dropbox opens Sydney office

Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.

PCEHR review recommends NEHTA be ‘dissolved’

Following a protracted Freedom of Information battle, the Federal Government has finally released a report into the the troubled Personally Controlled Electronic Health Records (PCEHR) project, with one of the document's main recommendations being that the National e-Health Transition Authority be 'dissolved' due to governance issues.

Legacy health software lands SA Govt in court

In which the South Australian Government comes up with complex legal arguments as to why it should be able to continue to use a 1980's software package.

DHS finally goes to market to replace 30-year-old payments IT system

30 years after it was first developed, the Department of Human Services has finally gone to market to replace its ageing welfare payments system, in a move that will formally kick off the Federal Government’s latest massive IT transformation initiative.

WA utility deploys Azure, business intelligence to track grid

Microsoft revealed this week that state-owned electricity distributor Western Power had deployed Microsoft’s cloud computing Azure platform coupled with its Power BI product to automatically collate, analyse and visualise the data from millions of electricity meters deployed around Western Australia.

Microsoft’s Dynamics Online wins ASD certification

Microsoft Dynamics CRM Online, a customer relationship management software package, has passed Australian Signals Directorate (ASD) certification to host unclassified but sensitive government data.

DTO immigration project passes first test

A new booking service being developed by the Digital Transformation Office (DTO) and the Department of Immigration and Border Protection for people about to take their citizenship test has passed its first assessment.

Nine deploys Centrify to assist with Mac/Active Directory admin

Identification management and security vendor Centrify has revealed the Nine Network has deployed its solution to drastically simplify administration of its recently expanded fleet of Apple Mac desktops.

“Pure noise”: The backlash against Slack begins

Recently I've begun to detect a wave of dissent against Slack. The platform opened up a great deal of communication and collaboration options for corporations ... but at the same time, it has also created yet another distraction into our modern workplace. It may end up creating as many problems as it solves.

DTO signs MOU with UK’s Government Digital Service

The Federal Government's Digital Transformation Office (DTO) has announced that it has signed an agreement with the UK's Government Digital Service (GDS) that is aimed to help both organisations progress their digital efforts.

Brocade delivers LAN with New IP for secondary college

Networking solutions firm Brocade has announced that it has rolled out a comprehensive campus LAN upgrade, including a New IP networking solution, for Mazenod College in Lesmurdie, Western Australia.

Gartner details top 10 strategic Govt IT technologies

Technology research specialist Gartner has published what it considers the "top 10 strategic technologies" of 2016, aimed to help IT leaders to better carry out government transformation initiatives.

How Adelaide City Council uses Skype for Business to reach constituents

In 2015, the recently elected Adelaide City Council became the first in Australia to live stream its committee meetings using Skype for Business’s module Skype Meeting Broadcast. This is how it did it...

PIPE founder, Gordon Bell invest in OrionVM

Australian cloud computing startup OrionVM today revealed it had taken angel investment capital from two high-profile technology sector luminaries: PIPE Networks co-founder Stephen Baxter and US engineer Gordon Bell, of Digital Equipment Corporation fame.

Govt still hasn’t certified Apple iOS devices

Apple's iPhone 3G was first released in Australia three and a half years ago, and its flagship iPad tablet 18 months ago. But the Federal Government still hasn't certified the devices for use in government agencies, despite having pledged to do so by September last year, and despite approving Research in Motion's unpopular rival, the BlackBerry PlayBook.

NSW Police under fire again for pirating software

The long-running battle between enterprise IT vendor Micro Focus and NSW Police over the force's allegedly illegitimate use of millions of dollars worth of software hit headlines again this week, with the broadcast of a significant investigation into the matter by the 7:30 Report.

SA Govt CIO to fix Victoria’s IT nightmare

The Victorian State Government has appointed Grantley Mailes, a former whole of government chief information officer for sister state South Australia, to lead a committee to establish a new wide-ranging IT strategy to resolve Victoria's ongoing problems with IT service and project delivery.

Adobe bucks IT price hike inquiry

US software giant Adobe is fast emerging as one of the toughest nuts to crack when it comes to the IT price hike inquiry currently being carried out by the Federal Parliament.

Photos: PM Gillard launches Macquarie datacentre

Prime Minister Julia Gillard launched Macquarie Telecom's new Sydney datacentre in Sydney last week. Macquarie is billing the facility, dubbed the 'Intellicentre 2' as Australia's most advanced high-security datacentre. It cost $60 million to build.

AARNet peers with Amazon Web Services

Work for one of Australia's universities and use Amazon Web Services? Your life just got a little better. Today AARNet, the telecommunications network serving Australia's university sector, announced it would peer with AWS for fun and profit.

ADFA hack a national security failure: expert

According to media reports, a single hacker from the Anonymous group, calling himself Darwinare, released online the names, birthdays and passwords of 20,000 staff and students from a university database at the Australian Defence Force Academy.

Vic Dept tenders for major cloud solution

The Victorian Department of Business and Innovation has gone to market for a major Infrastructure as a Service (IaaS) solution, in a move that comes on the back of a successful Software as a Service deployment at the department and signals its plans to become a leader in the state government in the cloud computing arena.

BioPak replaces Sage, MYOB with NetSuite

Cloud-based business software company NetSuite this week revealed that Sydney-based sustainable packaging company BioPak over a year ago replaced a number of point solutions such as MYOB and Sage's customer relationship management software with a comprehensive NetSuite-based solution for its business applications.

The Reject Shop deploys Win7, InTune

A case study published by Redmond this week details how retailer The Reject Shop deployed Windows 7, plus Microsoft’s remote management tool InTune, to its several hundred PCs and other devices across Australia.

Amazon claims huge Australian growth as dedicated local support launches

The cloud computing branch of online retailer Amazon late last month claimed it was seeing rapid uptake from the launch of its first Australia-based datacentre; simultaneously announcing the launch of a dedicated support centre based in Australia to serve local customers.

Was 7:30’s TCS takedown fair?

Was 7:30's attack on the 457 Visa practices of Indian IT services giant TCS last night fair? Or did it lack context?

Fujitsu/SAP project goes off the rails in NT

An IT project go off the rails in Australia? One involving a government department? Off the rails in terms of its project implementation timeframe and its budget? And most of the problem stemmed from its poor project management and governance structures? Who would have thought that this could possibly happen in a million years?

Q+A: Warwick Hutton, Coca Cola Amatil CIO

This interview with Coca-Cola Amatil chief information officer (Australia) Warwick Hutton was conducted by Toby Bowers, Microsoft Australia Server and Tools Business Group Lead, on the sidelines of the Gartner Symposium on the Gold Coast this week.

SA Govt appoints Premier’s insider as CIO

The South Australian State Government has appointed the long-term executive director of the Department of Premier and Cabinet as its new whole of government chief information officer, to replace outgoing CIO Andrew Mills, who this month commenced the same role in Queensland.

Victoria Police takes first step to address IT failures

The Victorian Government has allocated a small investment of $2.5 million to Victoria Police to start addressing the failures of IT systems which the force has said partially lay behind the death of an 11-year-old boy and his father in the state last month.

“Billions”: Hockey greenlights Centrelink core replacement

Treasurer Joe Hockey has strongly hinted that the upcoming Federal Budget will include "billions" of dollars worth of funding for a core systems replacement at the Centrelink division of the Department of Human Services (DHS), in a move that represents one of the Federal Government's most long-awaited and largest IT project approvals.

15 years later, Health breaks up IBM’s crown

Fifteen years after it first outsourced its IT department to global technology IBM, in a deal renewed half a dozen times and worth hundreds of millions of dollars, the Federal Department of Health has finally placed key components of the deal back on the market, in its first formal request for the tender in the area since 1999.

Microsoft jacks up Aussie Azure cloud prices by 26 percent

Personally, I'd suggest that 10 percent is a figure chief financial officers can understand in this context. But 26 percent is likely enough to raise more than a few eyebrows.

Macquarie Uni dumps Gmail for Office 365 for staff

Macquarie University yesterday revealed it had decided to ditch Google’s hosted email and calendaring platform and would migrate its staff to Microsoft’s rival Office 365 platform, in the wake of a controversial decision by Google to shift the university’s data from its previous datacentre location in Europe and move it to the United States.

SAP Institute for Digital Government opens in Australia

The SAP Institute for Digital Government officially opened in Canberra last week, marking the occasion with the delivery its first research results.

Moula Money banks on Rackspace

US-based cloud computing firm Rackspace has released a case study spelling out how its services have helped online lending startup Moula Money scale its systems to keep pace with its rapid growth.

Ruckus to deploy Wi-Fi network at Western Sydney University

Ruckus Wireless has been selected to roll out 'smart Wi-Fi' across all Western Sydney University (WSU) campuses.

Insurance network deploys Microsoft business intelligence

Insurance Advisernet (IA) has deployed Microsoft's Business Intelligence data visualisation suite in order to bring greater efficiency and customer understanding network of independent advisers.

Human Services Dept renews $484m contract with IBM

The Department of Human Services (DHS) has renewed a contract with IBM for the delivery of new technology that is aimed to drive new products and services.

Unisys wins IT outsourcing deal with Merck KGaA

Global IT firm Unisys has announced that it has won a new five-year contract to provide Merck KGaA with end-user IT services for its 48,000 employees in 90 countries worldwide, including Australia.

New IT system causes chaos at Cairns Hospital

There is absolutely no doubt that electronic health records system implementations have an extremely chequered history in Australia. Now a new catastrophe along these lines has appeared in Far North Queensland.

Macquarie Bank planning OpenStack cloud solution with “large vendor”

Macquarie Bank has indicated that it is planning the development of a cloud infrastructure based on OpenStack – an open-source cloud operating system.

Atos, Datacom and NEC signed up for $3bn WA GovNext plan

Atos, Datacom and NEC have been selected by the WA Government to help it roll out its $3 billion GovNext ICT plan, according to The West Australian.

iiNet enters SMB cloud computing market

National broadband provider iiNet announced this week that its newest business product Business Cloud would enable small and medium businesses (SMBs) to develop privately hosted IT infrastructure. Business Cloud aims to spare customers the bother and expense of setting up and maintaining their own IT installations.

Victoria Police lacks ability to deliver IT projects

In a broad-based investigation of the Victorian police force, the State Services Authority (SSA) has found that the organisation has no ability to deliver major IT projects.

Why do Australians pay more for Office 365?

A great analysis piece was published on local cloud computing media outlet BoxFreeIT last month on why Australians pay more for Microsoft's Office 365 software as a service suite.

Microsoft Yammer buy great news, says cloud CIO

Will Microsoft’s $1.2 billion purchase of corporate social networking firm Yammer be a positive event for the future of enterprise IT? Yes, according to Alan Perkins, one of Australia’s leading IT executives when it comes to understanding cloud computing.

Sarv Girn becomes Reserve Bank CIO

Recently departed Westpac group general manager of Enterprise Technology Services Sarv Girn has picked up a high-profile position as the new chief information officer of the Reserve Bank.

Defence appoints new CIO: Peter Lawrence

The Department of Defence has appointed high-flying global IT executive Peter Lawrence, currently group manager of IT, Energy Markets for utility Origin Energy, to replace its outgoing chief information officer Greg Farr.

NSW Govt launches Opal card on ferries

However, the new Coalition Government in NSW over the weekend shone a ray of light into the public transport smartcard ticketing situation, with the new Opal smartcard being launched on Sydney ferries, to start with.

Service Stream deploys 1,400 Office 365 seats

Telecommunications infrastructure construction and maintenance firm Service Stream has revealed that it has deployed more than 1,400 seats of Microsoft's Office 365, in one of the largest known rollouts of the software as a service platform in Australia outside of the education sector.

Get em young: Windows 8 indoctrination

Many young Australians head off to school these days with a collection of Apple paraphenalia; iPhones, iPods and now iPads are common items to see in the schoolbags of students heading off to both high school and primary school. However, for at least one young man, there won't be any Apple in his forseeable future.

Troubles mount at EnergyAustralia as CIO leaves

If you're fond of a good enterprise IT disaster story (hell, Australia seems to have more of them than it can handle these days), you'd be well advised to check out a (paywalled) story published by The AustralianIT this morning about electricity retailer EnergyAustralia.

Customs foregoes standalone CIO role in IT shakeup

The status of the title of Chief Information Officer continues to wax and wane as Australia’s Customs and Border Protection Service eliminates the role’s standing as a separate concern during a shakeup of its IT operations that began earlier this month and is expected to be complete by 1 July.

Oracle reveals swathe of Aussie rollouts

Enterprise technology giant Oracle has published details of half a dozen sizable deployments of its technology by Australian customers, as it continues its push to convince local technology buyers of the popularity of its Fusion platforms.

NSW Govt trials Gmail, MS cloud email

The New South Wales State Government has revealed that it will trial both Google- and Microsoft-based cloud email platforms, as its interest in the new cloud computing paradigm continues to develop.

Qld Health preps huge IT outsourcing deals

The Queensland State Government has revealed plans to engage in a comprehensive IT outsourcing exercise involving its statewide health department, in the newest plank in its strategy to overhaul Queensland Health's extremely troubled IT support systems and processes.

Who’s open sourcing in Australian government?

Unfortunately though in Australia we don't seem to have any comprehensive list of which governments and councils are creating and releasing open source materials. So e-government expert Craig Thomler has created a spreadsheet, which he'll add to over time, of open sourcing going on across the Australian public sector.

Lessons for Australia? UK outlaws IT contracts larger than £100m

The UK Government has taken a startling new stance on major IT contracts, outlawing new deals larger than £100 million (AU$190m) and declaring that it's time the country moved past traditional arrangements with "legacy technology giants", in a move which appears to mirror similar State Government initiatives in Australia.

Bloodbath: Qld Govt sacks one quarter of IT staff

The Queensland Government has cut its information technology workforce by about a quarter in just a year, the state's Public Service Commission has revealed, in startling figures that come as the state is grappling with substantial problems with fundamental IT project and service delivery.

Microsoft confirms shrunken TechEd Australia

Microsoft has confirmed it will radically overhaul its giant TechEd conference in Australia in a way that will essentially spell the end of the iconic conference in its traditional mega-format, with the company confirming it will hold smaller TechEd conferences in Sydney and Melbourne in October and additional dates and cities in planning for early 2015.

Qld’s Grant joins analyst firm IBRS

This week it emerged that Peter Grant, the two-time former Queensland Whole of Government CIO (pictured), has joined well-regarded analyst firm Intelligent Business Research Services (IBRS). We’ve long had a high regard for IBRS, and so it’s fantastic to see such an experienced executive join its ranks.

NT Police rapidly expanding use of facial recognition technology

news The Northern Territory Police Force has revealed it is rapidly expanding its use of facial recognition technology it has purchased from Japanese vendor...

“Alarming” amount of end of life software in Vic Govt: Microsoft + Oracle in...

Victoria’s acting Auditor-General has blasted the state’s departments and agencies for continuing to use IT systems which have reached their end of life state, as well as for ignoring its ongoing recommendation that the state put together a whole of government disaster recovery framework.

Dimension Data overhauls ‘mediocre’ Deakin University wireless network

ICT solutions and services provider Dimension Data has overhauled the wireless network at Deakin University's campuses across Victoria to address a "mediocre" previous system that was causing connectivity issues for both students and staff.

Seeing Machines replaces Salesforce.com, MYOB, Excel and Outlook with NetSuite OneWorld

Seeing Machines, an Australia-based developer of driver fatigue and distraction detection technology, has deployed NetSuite OneWorld across its global operations.

Labor claims DHS telephone and IT systems ‘collapsing’

Labor has released a statement over what it calls a "collapse" in the standards of telecoms and IT services at Centrelink and Medicare.

Most Qld Govt cloud data is going straight offshore

Queensland's Auditor-General has revealed that the State Government's 'cloud-first' policy has resulted in three quarters of the government data placed into cloud computing platforms going offshore, despite the availability of Australia-based cloud computing solutions.

Federal Govt to establish new telco services panel

The Federal Government has announced it will establish a new telecommunications services panel to replace three existing bodies that will expire this year.

AGL turns to Microsoft for project management tools

AGL Energy has deployed Microsoft’s Project Online in order to more efficiently manage projects across the company.

La Trobe Uni deploys TechOne cloud app

La Trobe University in Melbourne has extended its existing partnership with Australian software as a service (SaaS) provider TechnologyOne with the signing of a Student Management SaaS deal.

Cash Converters deploys Windows 10

In a move aimed to "streamline its information ecosystem", Cash Converters has rolled out Windows 10 to 350 stores around the world, including Australia.

Cloud and fury, signifying nothing

This week, many prominent figures, political and commercial, gathered in that most august of locations, Australia's Parliament House, to launch what was lauded as a landmark report into the development of the nascent cloud computing industry in this nation. But I'm not quite sure what it was all about.

SAP loses Aussie MD Ebbeck

The long-serving leader of German software giant SAP's Australian business, Tim Ebbeck, has unexpectedly resigned, with the company currently conducting an executive search to find a replacement.

Hudson reveals major virtual desktop rollout

If there is one enterprise IT trend which is taking off in Australia in a strong way right now, it's the move towards virtualisation on the desktop. Finally, enterprises are doing away with the ageing dedicated desktop PC rollout paradigm and replacing it with something which has the potential to be much more flexible and manageable.

“Abomination”: Qld Health payroll needs $837m more

A KMPG audit into Queensland Health's payroll disaster has found the project has already cost $417 million and will need some $837 million to fix over the next five years, in a finding which the state's new LNP Health Minister Lawrence Springborg said in Parliament this week illustrated that the project was an "abomination".

Tribunal backs ANZ Bank’s IT outsourcing

Industrial regulator Fair Work Australia has issued a ruling supporting ANZ Bank's decision to shift some 260 Australian and Indian staff IT testing staff to employment with outsourcer Capgemini, rejecting union demands that the bank must negotiate with staff over the move.

Purge: Qld Govt cuts 384 IT contractors

The new LNP Queensland State Government today revealed that it had terminated the contracts of some 384 technology contractors in total over the past few months, as it ramps up its drive to slash technology-related spending while simultaneously remediating dated IT systems left to languish by the previous Labor administration.

Nokia Lumia rollout for Sara Lee

Finnish smartphone seller Nokia today added another name to the growing public list of large Australian organisations which have decided to deploy its Windows Phone-based Lumia line as their corporate smartphone, picking the series ahead of competing options from Apple and Android.

Ninemsn shifts hosting to … Amazon?

We knew Amazon Web Services had robust infrastructure — after all, the Commonwealth Bank hosts some of its services with the cloud computing giant — but we didn’t know that it was quite this robust. The AustralianIT reports today (we recommend you click here for the full article) that one of Australia’s largest web sites, Ninemsn, is actually hosted with Amazon: