blog With all of the IT disasters that have come out of the Victorian State Government recently, sometimes it’s hard to believe that anything has gone right recently in the state with regards to government technology use. That’s why we were pleasantly surprised to read this case study published by iTNews today (we recommend you click here for the full article) detailing how utility Yarra Valley Water has successfully switched away from an outsourcing model and brought its IT support in-house. The article states:
“Yarra Valley Water has credited a nine-month “in-sourcing” project for improving its IT project delivery and shaving $2 million off its annual expenditure.”
When we did an in-depth series (here and here) investigating how the Victorian Government could resolve some of its long-term IT issues, one of the issues which came up again and again was how to source competent staffing resources — whether they be in-house, outsourced or even offshore. Well, it seems at least one agency in the state has managed. Perhaps this is the kind of positive story which could be fed back up the chain through the current review into the state’s IT strategy.