blog From the department of why the hell haven’t they already done this already comes the news that that bastion of IT systems stability and competence Queensland Health (yup, the very same, you’d be surprised how often it pops up in Delimiter stories) will undertake a review into its IT procurement practices and IT governance arrangements. The department’s new blueprint as put together by Queensland’s new LNP administration states (as first reported by iTNews):
“To improve the efficiency and effectiveness of the healthcare system and to ensure patients have the best available treatment, clinicians need access to patient information that is accurate and timely.
Today the information and communications technology (ICT) systems of Queensland Health are inadequate to fully support clinicians and help patients. In the past, systems have been created or purchased with little regard to value for money and measureable benefits for clinicians and patients.
ICT systems need to be improved and integrated to provide the government with value for money and benefits that are clearly articulated. New ICT projects will be closely scrutinised and managed. Program governance, monitoring, oversight and benefit realisation for major ICT projects will be strengthened. But ICT systems will not be funded unless clear benefits can be articulated and measured.
The obligation of Queensland Health is to deliver the best ICT infrastructure in a highly competitive environment where uneven technology and problematic linkages to other jurisdictions are among current difficulties. The core challenge is to advance reliable support for our staff and our patients through a trusted and reputable integrated system.
A review of the department’s Health Services Information Agency to ensure that procurement processes are open and transparent and the most appropriate governance arrangements are in place has commenced.”
Wait, you mean to say that the department which bungled its payroll systems overhaul so badly that it may take an extra $837 million to fix it and caused a royal commission to be held into it, is still ploughing millions into manual work-arounds to pay its staff, also bungled its patient administration system upgrade to the tune of $439 million and even implemented an out of date version of Microsoft Exchange after the new version had already come out … THAT department, will be the subject of a review into its IT department? Well blow me down. I can’t imagine why anyone would possibly think there was anything wrong there.