The remarkable wave of technological innovation emanating from the Commonwealth Bank of Australia is forcing Australians to redefine their fundamental concept of what a bank is, and reimagine what their basic relationship to such an institution should be.
The government has implemented a 'Government as an API' service that is aimed to provide more powerful and consistent use of digital content across multiple services.
Banking and insurance giant Suncorp today revealed it had appointed Sarah Harland as its new chief information officer, just five months after the executive took up a similar position at health insurer Medibank Private.
Microsoft has announced that Dynamics AX, the latest version of its Enterprise Resource Planning (ERP) software product, will soon be available in Australia and hosted in local data centres.
Every major organisation in Australia needs a senior executive to hold its top technology role. The minute you abandon that concept, is the minute you invite the kind of IT disasters and cost blow-outs that are already rife within Australia's state-based public sector.
The Good Guys, the Australian household appliance retailer, has said it collaborated with IBM on the construction of its new B2B online portal aimed to transform engagement with its business customers.
The Federal Government's peak IT strategy group has issued a cautious updated appraisal of currently available office productivity suite file formats, in what appears to be an attempt to more fully explain its thinking about the merits of open standards such as OpenDocument versus more proprietary file formats promulgated by vendors like Microsoft.
IT services player ASG Group has inked a four-year agreement with government to provide a 'desktop as a service' solution for the Department of Finance.
One of Australia's largest but most secretive IT end user organisations has this week given industry observers a tantalising glimpse of its broad IT strategy, including staff restructuring across the board, back-office systems integrations and offshoring moves.
The NSW Government has taken another step in meeting its commitment to put development of the state's technology sector at the front of its priority list, announcing today the formation of a taskforce that would help form a ten-year action plan to develop the state's digital economy.
The chief information officer of National Australia Bank has delivered a major speech arguing that it's too early for any of Australia's major banks to "claim victory" in the race to upgrade their aging technology platforms, in comments that run directly counter to the Commonwealth Bank's ongoing claims that it is far ahead of its rivals in the area.
When it comes to working in government departments and agencies, you know the drill when it comes to personal IT infrastructure. Public servants are typically issued with an ageing desktop PC bought about five years ago and running Windows XP (or sometimes, God forbid, Windows Vista), a BlackBerry for their mobile phone, and they'll have to argue with their IT support team to get permission to install something as basic as Mozilla Firefox. We've all been there at one time or another. However, if an article published by Intermedium last week is to be believed, the Victorian Government is seeking to shake this paradigm up.
Global ICT services provider Dimension Data has won the bid to fit out and support the networking infrastructure for the Queensland Government’s new flagship offices at 1 William Street, Brisbane.
Remember how a damning report was published in October 2012 noting that the IT systems running Australia’s Federal Parliament were a complete shambles? Remember the litany of complaints which politicians and their staff filed with the Department of Parliamentary Services over the issue? Well, things might be gradually improving at the Parliament courtesy of its new chief information officer, but at least one thing is going to remain the same: The IT services firm servicing the politicians’ electorate offices.
In a case study published by Microsoft this week, Brickworks details how it has integrated various accounts payable and invoicing systems together using a combination of SharePoint, software from smart processing company Kofax and Microsoft partner Efficiency Leaders.
The Australian Broadcasting Corporation didn't fire an un-named IT worker who attempted to use the broadcaster's vast server infrastructure to make himself a fortune through the Bitcoin virtual currency system, it has emerged, with the employee merely being disciplined and having their access to certain IT systems restricted.
An audit of the Victorian Government's IT security defences and ability to respond to major cyber-attacks has found it woefully unprepared, with its IT systems suffering over 100 "serious breaches" and the state unprepared for any serious online attack.
The Victorian State Government has appointed Grantley Mailes, a former whole of government chief information officer for sister state South Australia, to lead a committee to establish a new wide-ranging IT strategy to resolve Victoria's ongoing problems with IT service and project delivery.
The shared services division of NSW Health this week revealed it had deployed a massive implementation of Oracle’s hardware and software systems in an effort to support its human resources and payroll functions, with the agency using Oracle products from its E-Business suite to hardware systems such as the vendor’s Exalogic and Exadata systems.
Due to the incredible rise of the x86 chipset over the past several decades, it's easy to forget that at the beating heart of many organisations, those ancient dreadnoughts which the IT industry knows as the common or garden mainframes are still found, continuing to promulgate their ever-lasting mission of stability, cost efficiency and power.
Cloud business software vendor NetSuite has revealed that two mid-level Australian retailers, Indian handcraft store Tree of Life and veterinary and pet healthcare supplier Vet-n-Pet, have deployed a broad swathe of its e-commerce and business management software in an effort to get their growing operations under control and scale for growth.
The fallout from the payroll systems disaster at Queensland Health is continuing, as hard as that may be to believe. This morning Queensland Premier Campbell Newman took the unusual step of sacking a number of senior state government bureaucrats who had been involved in the debacle.
Queensland Premier Anna Bligh has promised that her Labor State Government will commit $5.7 million to deliver some 5,000 iPads to year 7 students across the state in a high-profile educational trial of the Apple tablets, should Labor retain power in the upcoming state election.
The new LNP Queensland State Government has revealed plans to consolidate eight "outmoded and heavily customised" payroll IT systems into one outsourced system, in a move which will re-ignite the debate over how the state should provide core IT services supporting administrative functions to its various departments and agencies.
Minor banking and financial services group CUA has claimed victory in an overhaul of its core banking platform conducted with the assistance of Tata Consultancy Services (TCS).
The NSW RTA (now the RMS) finally reveals plans to replace the 'sunflower' iMacs in its motor registries around the state, a decade after they were first deployed. Now that's what you call return on investment.
Crikey columnist Bernard Keane has developed a nasty habit for pouring cold water all over ‘cybersecurity’ experts and government spin-doctors, who have constantly hyped-up perceived IT security dangers and Internet attacks into the kind of “cyberwar scenario that IT security vendors have wet dreams over. We’re sure ASIO, the Defence Signals Directorate and a bunch of other G-Men in black will be over shortly to arrange Keane’s compulsory education campaign.
Remember how in the middle of last week, the Commonwealth Bank announced a raft of measures to reform mobile access to its infrastructure, including cardless access to ATM machines? Well, it appears the competition was watching. Barely had CommBank gotten its announcement out of the door when Westpac followed.
Communications Minister Malcolm Turnbull has published an extensive article arguing that the Federal Government needed to do a better job of connecting with Australians via digital channels and that public sector IT projects needn't cost the huge amounts that some have in the past.
The Australian Government’s IT industry advisory body has stated in a report that the nation has the scope to become a global leader in cloud computing technology and drive innovation and productivity.
South Australian convenience retailer Peregrine Corporation has announced plans to pilot an Internet of Things (IoT) and Microsoft Power BI data analytics solution to reduce business risks.
Military tactics and hardware can make policing more appealing to recruits and generate impressive media spectacles, but they do not prevent or solve crime. The underlying causes of social disorder go unaddressed while public funds are spent instead on expensive but ineffective and potentially dangerous toys.
Tier two banking and insurance giant Suncorp has picked Oracle's next-generation banking platform to replace its aging Hogan core banking system, as the momentum around core banking replacement projects accelerates in Australia.
Well, that didn't take long. Just a couple of weeks after global technology giant HP revealed it would be cutting some 27,000 employees globally, the company's local cuts have started to surface.
The NSW State Government has released a draft ICT strategic framework, which it hopes will help it become a leader in technology across Australia.
As it continues its mega-push into what it has described as "social enterprise" technologies, Salesforce.com risks losing its focus on its core CRM products, particularly as its software as a service model has failed to prove itself in several key markets in Australia.
Diversified ICT services business NEC this afternoon revealed it had retained and expanded its communications-related work with NSW Police, with the Japanese company to continue providing voice telephony services to the organisation and expand its remit to include maintenance and support of its data network as well.
Qantas Airways' Chief Information Officer, Luc Hennekens, is leaving the company to take on the same role at Airbus, effective 1 October.
Home appliance rental franchise chain Mr Rental has deployed Microsoft's software as a service-based Office 365 productivity platform to more than 90 stores across Australia and New Zealand, Microsoft announced this morning.
Technology giant IBM last week revealed it had embarked on a new contract with construction and mining giant Thiess which is seeing Big Blue use so-called 'Big Data' techniques to improve the availability and operational productivity of Thiess' mining equipment, initially focusing on the company's mining haul trucks and excavators.
Well-regarded IT executive Grahame Coles has resigned from his role as chief information officer at Victoria's massive Department of Human Services to take up a key position in the state's newly created central Office of the Chief Technology Advocate, with the department to conduct a national search for his replacement.
Fire and Rescue NSW finally ditches Novell GroupWise for a hosted version of Microsoft Exchange.
The Western Australian Department of Sport and Recreation (DSR) has moved a number of servers to Microsoft’s Azure Cloud to better connect its 17 locations throughout the large state – including some in the more remote Pilbara and Kimberly regions.
The Northern Territory has reportedly confirmed plans to deploy Apple iPads to all of its frontline officers, in the latest local wide-scale deployment of tablet technology in a police force.
Matt O’Hara, a club owner in Wollongong, has largely gotten rid of email for good, and is reportedly happier for it.
Troubled Victorian Government IT shared services group CenITex has flagged plans to cut another 60 staff from its roster, as wider plans progress to outsource the infrastructure and services currently being provided by the group to other Victorian Government departments and agencies.
Australia's peak representative body for systems administrators has taken an axe to claims published in the Sydney Morning Herald last week that a huge proportion of IT professionals abused their system access to illegitimately read others' email, calling for evidence to be presented to back the claim.
The long-serving leader of German software giant SAP's Australian business, Tim Ebbeck, has unexpectedly resigned, with the company currently conducting an executive search to find a replacement.
SAP subsidiary SuccessFactors has opened a datacentre located in Australia from which it will sell its software as a service-based human resource management and business execution software to local customers, in one of the first known deployments of such dedicated Australian infrastructure by a global SaaS vendor.
The New South Wales State Government has unveiled plans for a massive technology-led project to consolidate a number of different enterprise resource planning systems onto just two new platforms, in a style of project which has historically led to cost blow-outs and extended project delays for similar initiatives accross Australian State Governments.
A new report from Victoria's Acting Auditor-General Dr Peter Frost has criticised the state government over failed and badly planned ICT projects that he said were, in some cases, "not acceptable".
The Victorian Government has paid Microsoft a whopping $4.4 million for extended support for the now-defunct Windows Server 2003 operating system, in a move which sharply demonstrates the extreme cost of running operating systems which are no longer formally supported by their vendors.
It's only been six months or so since the National Australia Bank admitted that it had cautiously -- ever so cautiously -- dipped its toe into the turbulent waters of implementing a Bring Your Own Device (BYOD) scheme in its operations. However, NAB appears to have already become a convert of the philosophy.
Qantas has reportedly revealed plans for a mass deployment of Microsoft's Office 365 suite, in a landmark move which will mark one of the first major Australian rollouts of the software as a service platform in a private sector entity.
The Independent Commission Against Corruption (ICAC) will hold a public inquiry commencing on Tuesday 20 March 2012 as part of an investigation it is conducting into corruption allegations concerning a University of Sydney manager's use of a recruitment agency, in which he and his wife had an interest, to recruit contractors and staff to the university.
Insurer IAG has created a sophisticated new IT leadership structure reflecting the fact that digital disruption is sweeping through its business and it needs to have multiple divisions focused on different aspects of technology -- from operations to testing out new and innovative ideas.
Telstra is talking up the international prospects for its Network Applications and Services (NAS) arm after securing a significant contract to manage IT management and procurement on behalf of expanding regional budget airline Jetstar.
Some of you may be aware that Japanese technology giant Fujitsu recently celebrated the 40-year anniversary of its launch in the Australian market. As part of the festivities, the company hired credible local technology journalist Graeme Philipson to put together an eBook chronicling that period.
As regular readers of Delimiter will know, Australia's police forces have not precisely covered themselves in glory when it comes to upgrading their ageing IT systems.
A "major Australian Big Four bank" has signed a $1 million, three-year deal with a startup called Secure Code Warrior to boost the secure coding skills of 4,000 of its software developers.
The New South Wales Department of Finance, Services & Innovation (DFSI) has advertised for a new group chief information officer, with its longstanding incumbent CIO Malcolm Freame reportedly shifting into a different role inside the state’s public sector.
Microsoft’s new range of Surface convertible table devices will launch in Australia in mid-November, the global technology giant announced this week, as well as a clutch of new Lumia-branded handsets to keep Windows mobile enthusiasts happy.
This week, many prominent figures, political and commercial, gathered in that most august of locations, Australia's Parliament House, to launch what was lauded as a landmark report into the development of the nascent cloud computing industry in this nation. But I'm not quite sure what it was all about.
The Queensland Government has poached South Australia's whole of government chief information officer Andrew Mills to be its own central CIO, six months after it removed two-time incumbent Peter Grant from the position.
The New South Wales Police Force has flagged plans to deploy a sizable internal social networking platform, as it moves ahead with plans to better serve the information needs of its 17,000 police officers and 4,000 civilian administration staff.
news David Jones today notified customers that it had become the latest casualty in a hacking spree which appears to be targeting Australian retailers. The...
Australia Post has announced a new partnership with the country's largest data innovation group Data61 that is aimed to drive continued transformation into a digital services company.
The department which runs Australia's Federal Parliament has published a damning report acknowledging it has widespread problems with IT service delivery and infrastructure, stemming from the fact that it has "no parliament-wide IT strategic plan" and no mechanism for making strategic IT decisions, despite a decade of reports warning of the situation.
Salesforce has been promising Australian customers for many years that it would start delivering some of its popular cloud offerings from a local datacentre for many years. So where is it?
Australian condom and medical protection giant Ansell this week revealed it had chosen to extend an existing SAP-based business systems platform from its acquisition of French protective equipment company Comasec to other areas of its business, instead of further extending its new Oracle ERP rollout, which has suffered significant problems.
It appears that IT staff at Western Australia's Public Transport Authority had a rather different kind of weekend: One in which they descended into the hell of trying to clean out hackers from their IT systems.
In which the South Australian Government comes up with complex legal arguments as to why it should be able to continue to use a 1980's software package.
BlackBerry maker Research In Motion has appointed Ray Gillenwater Managing Director for Australia and New Zealand. Gillenwater replaces Adele Beachley, who resigned in February.
Real-estate marketing specialist Domain Group has abandoned spreadsheets and integrated with Salesforce's cloud platform in a bid to improve its customer relationship management process.
Cloud computing vendors such as Salesforce.com have had a bit of a difficult relationship with Australia's banking and financial services sector. This week from the company's Dreamforce conference in the US comes news that Salesforce.com is yet again making some headway.
The Federal Government's Digital Transformation Office (DTO) has announced that it has signed an agreement with the UK's Government Digital Service (GDS) that is aimed to help both organisations progress their digital efforts.
In April 2013, the Department of Defence signed a massive new contract with Telstra. With a value of $1.1 billion, the deal was one of the largest telecommunications services contracts signed by any customer organisation in Australia. However, as iTnews reports today, the deal is suffering significant problems.
Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.
Utility AGL Energy this week revealed it had hired a new permanent chief information officer, pinching a senior Commonwealth Bank IT executive to fill the role it had deleted from its executive roster only five months ago.
In mid-2008, a government staffer at an employee town hall meeting being held by the US State Department got up to ask Secretary of State Hilary Clinton what appeared to be a rather unusual question for the venue. "Can you please let the staff use an alternative web browser called Firefox?" asked public affairs officer Jim Finkle.
One of Australia’s largest credit unions, the Qantas Credit Union, has revealed it will deploy a new core banking platform from Infosys’ Finacle division (EdgeVerve Systems(, as well as a host of other related services, in a move that the bank says will see it transition to a ‘core banking as a service’ model.
The New South Wales State Government has followed through on its proposal to outsource key functions of state shared services agency ServiceFirst, inviting the private sector to provide options for the group's future in a move reminiscent of a similar approach taken by the Victorian Government to its IT shared services agency CenITex.
The Tasmanian Department of Education has zeroed in on the latest version of Symantec’s Endpoint Protection systems to secure the 40,000 personal computers and 700 servers being used by the department’s staff, schools, colleges, libraries and online access centres.
It’s a slow process, but gradually the 802.11ac Wi-Fi standard is making its way into consumer and corporate locations to gradually upgrade 802.11a/b/n installations. 802.11ac wireless routers are being sold in stores and mobile devices are gradually getting support. One of the first major organisations in Australia to deploy the technology en-masse will be the University of NSW.
There was one little fact which Data#3 didn't disclose to investors during its financial results briefing session this week: Job cuts
Software giant Microsoft this morning revealed racing specialist V8 Supercars had adopted its Office 365 software as a service productivity suite, citing the fact that it had outgrown its previous IT platform and needed room for expansion.
We can’t help but be amused by this article in New Zealand’s premiere business newspaper, the National Business Review. In it, veteran technology reporter Chris Keall lampoons an email received by subscribers of the Australian Financial Review, in which the paper’s editor in chief Michael Stutchbury laments IBM Australia’s decision to send jobs offshore, including to New Zealand.
Commonwealth law enforcement agencies such as the Australian Federal Police and Crimtrac have won big in this year's Federal Budget in terms of their IT infrastructure programs, with the Government greenlighting a series of major initiatives.
The Australian Defence Force has gone to market for a solution which will allow it to provide highly secure smartphones and tablets to certain soldiers with the purpose of accessing command systems in the field.
Virtualisation giant VMware this week revealed it had signed a wide-ranging contract renewal involving some forty three local councils across New South Wales, in a move which the vendor said was expected to result in savings of up to $3 million for the council group as a whole and the further deployment of its technology.
Special Minister of State Gary Gray has released a report summarising expenditure by government departments in 2008–09 and 2009–10, which states that the Australian Government is a major consumer and producer of Information and Communications Technology (ICT) products and solutions, with an annual expenditure of $5 billion.
The Victorian State Government has reportedly decided to walk away from its troubled central electronic health project HealthSMART, which has reached only a limited number of its goals over the past decade since it was initiated, despite soaking up several hundred million dollars worth of government funding.
The week-long outage of Myer's website starkly displays the fact that the company and its outsourcing partner IBM had failed to properly develop and test their infrastructure or put in place the most basic disaster recovery and business continuity plan, as well as highlighting the incredible immaturity of online retailing in Australia.
Long-time Macquarie University chief information officer Marc Bailey has left the educational institution to join non-profit group Intersect, which focuses on applying advanced ICT technologies to the practice of research.
The Federal Government has saved an impressive $12 million in travel expenses by setting up Cisco’s TelePresence solution, according to a statement jointly issued by the networking vendor and its partner Telstra in Canberra this week, with just one TelePresence meeting involving 12 separate locations, for example, delivering a $100,600 saving in travel costs.
The two most senior ministers responsible for delivering technology projects in the NSW State Government have both declared they are “excited”, Big Kev-style, about the progress which the state has made over the past six months on implementing the state’s new whole of government ICT strategy, designed to lead it out of “the dark ages” of ICT service delivery.
HP has revealed it is the key partner supporting the extensive IT outsourcing plan with diversified materials company Boral revealed in mid-January, with the global technology giant to supply a complete set of products and services as part of the program.
Cloud computing giant Amazon Web Services has been relatively quiet about the numbers of Australian customers signing up to use its elastic infrastructure since it launched a dedicated datacentre in Australia in mid-November last year. At the moment the situation is unclear: Are Australian customers signing up to use the facility in droves, are they ignoring it, or are things somewhere in between?
Western Sydney University is to deploy 5,000 Microsoft Surface 3 devices in order to boost flexible learning within its courses.
Fifteen years after it first outsourced its IT department to global technology IBM, in a deal renewed half a dozen times and worth hundreds of millions of dollars, the Federal Department of Health has finally placed key components of the deal back on the market, in its first formal request for the tender in the area since 1999.
NEC Australia managing director Alan Hyde has unexpectedly resigned from his role leading the local operations of the Japanese company, with the chief planning officer of NEC Australia, Tetsuro Akagi, to take his place.
Australia Post has issued a statement staunchly defending the progress of its IT transformation program, Building Future Ready IT, as questions are being raised about some aspects of the project's ability to meet its goals on time and while avoiding significant risks associated with any such corporate technology renewal effort.
This week it emerged that Peter Grant, the two-time former Queensland Whole of Government CIO (pictured), has joined well-regarded analyst firm Intelligent Business Research Services (IBRS). We’ve long had a high regard for IBRS, and so it’s fantastic to see such an experienced executive join its ranks.
Australian enterprise software firm Atlassian revealed this week that it had acquired San Francisco-based HipChat.
Just when you thought Australia’s banks and the banking ecosystem in general were making some headway in their acceptance of cloud computing technologies, international regulators throw a spanner in the works. iTNews reports todaythat the Monetary Authority of Singapore has forced the hand of ANZ Bank when it comes to cloud computing.
Large Windows 8 rollouts have been thin on the ground in Australia since Microsoft released its newest operating system last year, but there have been a handful exposed -- and more are apparently coming. This morning iTNews adds Commonwealth Bank subsidiary Bankwest to the list.
Oil and gas explorer and producer INPEX has announced the signing of a new application management deal with IBM in Australia.
Adelaide Festival Centre has chosen to shift its Red Hat Enterprise Linux system from physical servers to Microsoft’s Azure could computing platform.
Testing conducted by Microsoft Australia has revealed that many counterfeit Windows and Office software disks sold in local markets contain malware, in a revelation which the software giant hopes will stimulate more consumers to buy legit copies of its products.
Chief marketing officers are increasingly making technology decisions for their organisations, according to a new study published today by technology analyst firm Telsyte.
A study has found that two-thirds of Australian enterprises which utilise cloud computing services, do so from offshore providers whose servers are located outside Australia rather than opting for a local provider.
A comprehensive audit of the NSW Department of Education and Communities' wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, is late across a number of areas and over budget, although not to the degree seen in similar projects around Australia.
The Financial Review has reported that German software giant SAP is likely to build an Australian datacentre to provide services to Australian organisations, should new privacy legislation pass that could affect vendors' ability to sell cloud computing services locally from global facilities.
Australian accounting and advisory firm Pitcher Partners has announced the replacement of desk telephones with Skype for Business, alongside the implementation of VPN-like service Microsoft DirectAccess.
The NSW Greens late last week claimed to have obtained documents showing that the NSW Department of Education and Communities' wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, was deployed before it was ready, with "appalling consequences for administrative staff, principals, teachers and students".
Office 365 MVP Loryan Strant has some pretty harsh words today for those Australian customers who have proven unwilling to migrate off Microsoft's defunct Business Productivity Online Suite platform (which is being essentially shut down) and onto Office 365.
The Victorian Ombudsman has found that the poor-performing nature of a 15-year-old IT system operated by the State Government has been one of the main contributors to the state losing more than $1.2 billion of revenue from millions of uncollected legal infringement fines. A project to replace the system kicked off in 2007 has not yet delivered on its aims.
The Queensland Government appears to have suffered a further substantial blow to its attempts to reform its technology infrastructure, with an executive having been hand-picked to oversee its IT renewal program resigning after just one month in the role, and taking her deputy with her.
It hasn't been until this week that the full extent of CommBank CIO Michael Harte's enthusiasm for the cloud computing medium has been made clear.
Remember last week when REA Group chief information officer Nigel Dalton published a somewhat disturbing article on his site noting that Australia currently trains more fitness instructors than IT professionals? As it turns out, Dalton may have been wrong.
When it was first revealed in 2008, Oracle's Exadata machine was an unproven new factor; its new model tying Oracle's software to a specific hardware platform for the first time. But two years after its implementation, one of the first Australian customers to deploy an Exadata has praised the platform, giving credence to the idea that it has earnt its place.
IBM XIV Storage System Gen3 will be a key infrastructure component for Bendigo and Adelaide Bank’s ongoing development and delivery of customer-focussed business applications, according to an announcement by IBM yesterday.
To paraphrase Francis Urquhart, you might very well think that no Australian organisation would be spending much money these days upgrading their old mainframes or deploying new ones. Isn't everything about cloud computing these days, after all? Well, true, it is, but that hasn't stopped some Australian groups from hanging onto their old mainframe infrastructure and even pushing it further.
The Queensland Government has committed to replacing the ageing payroll systems used to support its emergency services (police, fire and ambulance) workers with a cloud computing platform, in the second major planned deployment of a cloud payroll application in the state following its billion-dollar on-premises payroll disaster at Queensland Health.
Insurer QBE has unexpectedly appointed a new chief information officer, with its incumbent executive holding the position shifting to another position within the group.
Global technology giant HP this week revealed that Medibank division Medibank Health Solutions had deployed a complete stack of HP IT infrastructure ranging from blade servers to storage and interconnecting systems, in a rollout which appears to constitute the base parts of a scalable private cloud platform.
If you have even a skin deep awareness of the structure of Australia’s superannuation industry, you’ll be aware that much of the underlying infrastructure used by many of the nation’s major funds is provided by a centralised group, Superpartners. One of the group’s main projects in recent years has been to dramatically update and modernise its IT platform — its version of a core banking platform overhaul. Unfortunately, the $250 million project has not precisely been going well.
Police unions nationally have called for a mega-IT system to allow them to collaborate more effectively.
Toll Group chief information officer John Ansley has resigned from the group just a year and a half after taking up the role, in the wake of the failure of an ambitious IT outsourcing plan.
Retail giant Woolworths has confirmed the jobs of some 64 in-house technical staff will be affected as part of a wide-ranging IT infrastructure outsourcing contract inked last year with Indian IT services company WiPro.
Apple's iPhone 3G was first released in Australia three and a half years ago, and its flagship iPad tablet 18 months ago. But the Federal Government still hasn't certified the devices for use in government agencies, despite having pledged to do so by September last year, and despite approving Research in Motion's unpopular rival, the BlackBerry PlayBook.
Anew audit report coming out of Queensland has sharply criticised a number of major Queensland Government departments (including the IT Minister’s own Department of Science, Information Technology Innovation and the Arts, the Department of Transport and Main roads and the Treasury, as well as the Brisbane City Council) for having zero plans to deal with IT security issues. Surprise!
The Department of Health has confirmed that it now has a copy of the review of the Federal Government's troubled Personally Controlled Electronic Health Records project, although it still cannot confirm whether the document, which will be key to the development of e-health systems in Australia, will be released publicly.
Those of you will long memories will recall that it was the Howard administration which first kicked the Federal Government into gear back in 1997 in terms of the now-common practice of outsourcing key IT services to the private sector. And now there are fears an Abbott administration could push down that road strongly again.
The potential break-up of troubled IT shared services agency CenITex and the opening of the door to government adoption of the new cloud computing paradigm are two of the most important themes written between the lines of the Victorian Government's major new ICT strategy released yesterday.
The Commonwealth Bank of Australia has revealed plans to launch a new combination smartphone application and associated hardware accessory that allow customers to make quick payments from their mobile phone to anyone with an email address, phone number of Facebook friendship, as well as to merchants via near field communications (NFC).
The National Australia Bank has poached Ernst & Young Partner and long-time Accenture executive David Boyle to be its new chief information officer, following the departure of incumbent Denis McGee earlier this year.
The long-running battle between enterprise IT vendor Micro Focus and NSW Police over the force's allegedly illegitimate use of millions of dollars worth of software hit headlines again this week, with the broadcast of a significant investigation into the matter by the 7:30 Report.
onths after it kicked off a major reshuffle of its IT executives, the National Australia Bank has finally firmed up the technology management team that will lead the institution through a massive Oracle systems upgrade that’s expected to be completed by 2016.
Bendigo and Adelaide Bank has adopted IBM Cloud to boost development of new banking products and services for its 1.6 million customers.
According to the Hindu Business Line, one of the country’s main business papers, top-tier Australian bank ANZ may be looking to sell its Bangalore operations to Indian IT outsourcer Wipro, which has long had a relationship with ANZ.
The Queensland Government has committed to adopting two of the most radical measures implemented by then-US Government chief information officer Vivek Kundra in the Obama administration's first term, as it grapples with a government-wide ICT Audit released last week that starkly demonstrates the potential for further disasters akin to the Queensland Health payroll catastrophe.
Financial services group ING Direct this week revealed it had appointed a new local head of its information technology division, importing the chief information officer of the company's Italian division for the role.
Diversified technology products and services giant IBM has rejected a number of the findings included in the Commission of Audit's inquiry into Queensland Health's botched payroll systems upgrade, blaming the majority of responsibility for the catastrophic consequences of the botched initiatives on the State Government.
Petrol and convenience store retailer Caltex has revealed it has completed a large migration away from IBM's ailing Lotus Notes/Domino platform and onto Microsoft's Office 365 cloud email system, alongside other associated technology deployments such as an upgrade of the company's desktops to Windows 7.
This is the transcript of a speech given by Australian Government chief technology officer John Sheridan to a conference entitled “Tomorrow Ready CIO” in Canberra. It covers the developing use of cloud computing by the Australian Government and the measures undertaken by the Department of Finance and Deregulation to provide guidance and procurement support for agencies using the cloud. Sheridan's major point is the need for CIOs to be brokers, not blockers, of cloud services.
The Commonwealth Bank of Australia is currently reeling with internal chaos and some service delivery problems, following what appears to be a disastrous mis-application of an operating system patch to thousands of desktop PCs and hundreds of servers last week.
The New South Wales Government has indicated it may follow in the footsteps of fellow states Queensland and Western Australia and drastically re-work its IT shared services strategy, in the wake of questionable benefits having flowed from the scheme.
VMware has abandoned its unpopular memory-based licensing model introduced in 2011, in a move which will likely be welcomed by the virtualisation vendor's Australian customer base, some of whom had been vocal about the increased charges they saw as unreasonable.
Technology services giant CSC this morning revealed it had signed an extensive agreement to provide cloud computing services (Infrastructure as a Service) to charity the Fred Hollows Foundation.
Technology giant IBM this morning revealed that the City of Bunbury, one of the largest Regional local governments in Western Australia, had selected IBM’s PureSystems technology to streamline and simplify its IT infrastructure and provide a cloud-ready environment to deliver future initiatives such as local Government private cloud computing.
IBM might have been banned from signing new contracts with the Queensland Government over the Queensland Health payroll systems disaster, but that apparently hasn’t stopped other Australian jurisdictions from dealing with the vendor. The Financial Review reports this morning that Transport for NSW (which was formed from the merger of the NSW RTA, maritime, transport construction authority and Country Rail groups) is poised to jump into bed with Big Blue in a big way.
Microsoft has reversed a lengthy trend towards jacking up the pricing on its software for the local market, with analysis showing Australians will actually pay significantly less for its brand new Office 2016 suite released this week than users in the United States.
Australia's largest health insurance provider Medibank has announced that it is experiencing a technical issue which is "likely" to prevent it from providing annual tax statements to "a majority of customers" before its 15 July deadline.
Microsoft Dynamics CRM Online, a customer relationship management software package, has passed Australian Signals Directorate (ASD) certification to host unclassified but sensitive government data.
The Queensland Police Service has revealed it is set to follow similar initiatives in Tasmania and in the Australian Federal Police and deploy the new breed of tablets such as iPads to officers to assist with their duties on the road, in a move that represents a step on the road to replacing bulkier and less mobile devices such as in-car laptops.
Australia and New Zealand Banking Group has revealed it will be one of the first companies globally to trial using IBM's Watson expert data retrieval platform to attempt to enhance the quality of data available to the bank's customer service team, in a move that could eventually lead to Watson taking questions from customers themselves.
IBM announced yesterday that it is developing a global private cloud computing system for the 2012 Australian Open as part of its technology partnership for the international Grand Slam tennis tournament.
When it comes to selecting IT platforms and partners to support its business mission, the Federal Government-owned National Broadband Network Company faces a somewhat unique set of problems and opportunities.
Western Australian Auditor General Colin Murphy has released a report saying there are "significant savings and benefits" to moving government services online.
The Queensland Police Service has committed to buying another 1,250 Apple iPads and iPhones to better deliver information to front-line police officers, following a successful trial of the devices from mid-2013 and the recent announcement that live CCTV footage would be piped to officers using the technology.
Will Australia join Russia, becoming the second nation to withdraw? Or will it simply delay membership - one year, two years or more? Perhaps we'll find out with a government announcement in the next month regarding its OGP commitment. Or perhaps all we can expect is ongoing silence.
The Federal Government has opted to continue to progress the previous Labor administration's troubled Personally Controlled Electronic Health Records project for now, allocating funding of $140.6 million to the project over the next 12 months while it decides its ultimate fate.
A review of Queensland's police and law enforcement resources has found the Queensland Police Service's (QPS) technology capability is "significantly behind" that of comparable police forces in other jurisdictions, with archaic stand-alone IT systems lacking interconnection and modern technology not available to support officers in the field.
The Department of Defence has taken the unusual step of abandoning plans to go to market for one of the three major tranches of IT outsourcing programs it has been evaluating over the past several years, opting instead to renew a contract in the area with Unisys, despite the fact that it will shortly be forced to re-examine the deal anyway.
Australia’s first "fully driverless" and electric shuttle bus took to the streets of South Perth yesterday for the on-road stage of its ongoing trial, according to the RAC.
According to the Financial Review, PCs made by Lenovo have been banned from the “secret” and ‘‘top secret” networks of the intelligence and defence services of Australia, the US, Britain, Canada, and New Zealand, due to similar spying concerns as have been published about Chinese networking vendor Huawei.
Computer malfunctions and other issues at the Department of Human Services are due to "chronic and prolonged underfunding" according to the Community and Public Sector Union (CPSU).
Ruckus Wireless has been selected to roll out 'smart Wi-Fi' across all Western Sydney University (WSU) campuses.
Global IT provider Unisys has launched a new service desk that will provide centralised IT support services to NSW Government departments and agencies under the GovConnectNSW banner.
Data61 (formerly National ICT Australia) has partnered with the New South Wales Government on a big data project that is aimed to ease congestion in the state, according to a statement from Transport for NSW.
The Australian division of German software giant SAP today confirmed it had poached Andrew Barkla, the long-serving Asia-Pacific chief of IT services giant Unisys to lead its Australian operations, following the departure of incumbent Tim Ebbeck in January this year.
The outspoken chief executive of crowdsourcing company Freelancer.com has posted an extensive diatribe online calling for the Australian Computer Society to be disbanded, describing the professional body as a "joke" and being run by "f*cking morons".
The South Australian Housing Trust has revealed plans to undertake a project to replace its mainframe-based business systems, with one option being considered being to shift onto a modern cloud computing platform for the provision of its services.
Bank of Queensland today revealed that it is deploying a new software as a service-based customer relationship management system which would deliver it a dramatically simplified and flexible platform for dealing with customer accounts, with the technology reported to be supplied by US-headquartered vendor Salesforce.com
Top-tier Australian bank Westpac today confirmed 188 local jobs would be affected by a shift in its technology sourcing strategy which is slated to see some internal work handed off to external suppliers.
US-based cloud computing firm Rackspace has released a case study spelling out how its services have helped online lending startup Moula Money scale its systems to keep pace with its rapid growth.
Adobe appears to have given a number of misleading and highly contestable answers to key questions posed to the software giant by the Federal Parliament's inquiry into IT price hikes in the Australian market, in a move which builds on questions currently being debated about the company's future relationship with its customers.
The Federal Government's top IT strategy branch has revealed it is knee-deep in the midst of a government-wide transition to version 6 of the Internet Protocol, as global availability of addresses in the current version 4 standard continues to run low.
The new chief technology officer of publishing giant News Corp Australia has wasted no time making big changes to the organisation's IT infrastructure model, announcing a huge formal move to Google's mail and calendaring suite just months after taking on the position.
The Queensland Government flags plans to cut some 430 ICT staff, as the state's ongoing problems with its ICT service delivery structure continue to bite.
If you were the chief information officer of a major education department and wanted to deploy a mass tablet rollout to thousands of students, would you pick Apple’s dominant iPad platform, which owns the majority of the tablet market? Or perhaps you’d go with the fastest-growing competitor and pick Android? That’s probably what we’d do. However, Queensland’s Department of Education has ignored both these options and gone for a Windows 8 model from Acer.
Federal Human Services Minister Marise Payne has backed away from the Government's plans to shift some 56 IT jobs to the mainland and away from the Hobart office of the Department of Human Services, as the Liberal Party faces an increasingly difficult state election in the Apple Isle.
The new LNP Queensland State Government today revealed that it had terminated the contracts of some 384 technology contractors in total over the past few months, as it ramps up its drive to slash technology-related spending while simultaneously remediating dated IT systems left to languish by the previous Labor administration.
Consulting company Capgemini this week announced that it has successfully implemented a new cloud-based system to deliver a complete outsourced core insurance platform for the New South Wales Self Insurance Corporation (SICorp).
We couldn't help but goggle when we received a media release yesterday from enterprise telephony vendor Shoretel pushing what the company dubs "the first enterprise-grade docking station for Apple iPad and iPhone".
Australia and New Zealand Banking Group announced late last week that its chief information officer Anne Weatherston would "step down", with the executive's responsibilities to be assumed by the bank's chief operating officer while a global search is undertaken for her replacement.
You may remember that last week we were fairly hard on IT services outfit Dimension Data for issuing what we saw as a media release heavy on hype (mentioning cloud computing 71 times) but light on technical detail. Well, to the company's credit, it has now come through with the goods, responding to all of our questions on its cloud computing offering in full.
But leading with technology doesn’t mean throwing technology at the problem. You need to do something different with it. That’s the challenge for Woolworths.
Google Australia today revealed that retail giant Woolworths had also deployed the search giant's email application Gmail and other custom applications based on Google Apps to all of its store managers, as part of a nationwide rollout of Apple's iPad tablet slated to hit some 890 staff.
Enterprise IT vendors EMC and Avaya have revealed they have new leaders of their Australian divisions, following the promotion and departure of their local incumbent managing directors.
In a ritzy ceremony, NEXTDC this week opened its new M1 datacentre in Melbourne. Attending the event were the company's founder Bevan Slattery, Communications Minister Stephen Conroy, new NEXTDC chief executive Craig Scroggie, financial executive Mark Bouris, Conroy's chief of staff Shain Drabsch and others.
'Mobility' has been one of the hottest buzzwords in Australian IT departments for some time now. Smartphones, tablets, laptops -- and allowing users to access their corporate data wherever they feel is the most appropriate place and time and in the most appropriate format -- these are all the hallmarks of the new evolving mobility landscape inside major and minor organisations. However, few have taken it to the extremes that the NSW Cancer Council has.
An IT project go off the rails in Australia? One involving a government department? Off the rails in terms of its project implementation timeframe and its budget? And most of the problem stemmed from its poor project management and governance structures? Who would have thought that this could possibly happen in a million years?
The Victorian State Government has over the past month started holding hearings which touch in depth on the wide-ranging IT project delivery issues which have resulted in the state’s departments and agencies broadly failing to deliver ten major IT projects over the past half-decade.
A major Australian engineering services company has revealed it recently picked Microsoft's Hyper-V virtualisation solution over VMWare's dominant solution as part of a consolidation of its server and datacentre infrastructure.
12 months on from the departure of its then-chief information officer Michael Vanderheide to lead Victorian IT shared services agency CenITex, Victoria Police still has not appointed a permanent CIO to lead its extremely troubled IT operations.
One of Australia's top IT security organisations has warned that the Federal Government's flagship e-health records project is likely to be broken into, with Australians' medical and identity information to be used for fraud and other criminal activities.
Technology giant Microsoft has revealed plans to break the monopoly which its partner Telstra has on selling its Office 365 software as a service productivity suite in Australia, in a move which will widen the software's ecosystem substantially.
This week and next week, Delimiter will take a closer took at cloud computing use in Australia with a series of two feature articles. The first -- this one -- will take a closer look at what classes of cloud computing services are proving most attractive to large Australian enterprises, and how they are being used. And the second piece, to be published next week, will examine whether cloud computing as a phenomenon is delivering on its promises of cutting costs and delivering more flexibility and scalability to Australian organisations.
Police Minister Jack Dempsey announced yesterday that the Queensland Police Service had successfully delivered a new Online Crime Statistics Crime Portal that allows residents to access crime statistics for any area in the state, all through an interactive web portal.
A comprehensive ICT audit of the Federal Government's ICT operations has largely found they are sound and performing to required standards, with expenditure within appropriate levels and only a small proportion of major ICT projects at risk.
Nice little video produced about Melbourne Cup Day at Australian software company Atlassian. Looks like quite a lot of fun was had by all :)
This week it appears as though Queensland's actions have blown up in its face again with respect to its botched payroll systems upgrade at Queensland Health.
Several thousand Australian technologists are currently on the Gold Coast attending one of Australia's technology conferences -- Microsoft's Ignite conference. If you want to get a feel for what you're missing out on, we recommend you check out some of these great photos taken at the event :)
The reluctance of the Australian Taxation Office to provide a working version of its e-tax lodgement software for the Apple Macintosh has been a long-time bug-bear with Mac users around Australia for a long time. But some of them may not realise just how long angry parliamentarians and others have been harassing the agency about the issue.
Digital services firm Spark Ventures has moved to BMC’s cloud-based Remedyforce solution to better manage the back-end infrastructure that supports its consumer and business digital services.
The New South Wales Police Force has revealed plans to deploy a low level document management system somewhat akin to the easy access storage solutions offered by vendors like Dropbox and Box, as its existing systems continually struggle to deal with massively growing data volumes of files being used by its staff.
Speaking of ERP platforms, as we were earlier this morning, news arrived last week that local footwear retailer Spend-less Shoes will deploy a new platform. The company has picked Microsoft’s Dynamics AX 2012 for Retail platform, as detailed in a statement issued by Redmond.
Victoria Police, which has one of the most troubled IT departments in Australia's public sector, has appointed as its new chief information officer a senior police officer with a distinguished career but who appears to have no specific experience with IT operations, in an effort to pull itself out of the deep mire which has swallowed its technology capability in recent years.
Top-tier bank Westpac has revealed that it will shift some processing resources off existing mainframe infrastructure and onto Oracle’s Exadata and Exalogic platforms, as it attempts to gain higher levels of efficiency in the platforms that underpin its project to achieve a single view of customer information.
The NSW State Government has announced it will conduct an audit of the IT and marketing budget of utility Sydney Water, in the wake of revelations the company spent some $7.1 million on the development of a new website, which went live in March this year.
It’s only just been formally released for official use, but Australian architectural design firm Woods Bagot has been using early versions of Microsoft’s SharePoint 2013 software since early this year, a new case study published by Microsoft recently has revealed.
ICT solutions and services provider Dimension Data has overhauled the wireless network at Deakin University's campuses across Victoria to address a "mediocre" previous system that was causing connectivity issues for both students and staff.
An audit of departments and agencies within the Victorian Government has found many don't have sufficient business continuity/disaster recovery facilities to keep them operating in the event of a major disaster, with the situation exacerbated by the lack of capability found at IT shared services agency CenITex.
The Federal Government's two centralised IT decision-making agencies have buried the hatchet in their cold war over which content management system will be used for Canberra's 1,500-odd websites, announcing plans for the GovCMS platform to be used for the new GOV.AU project.
The Western Australian state government has announced a cloud computing initiative that is aimed to boost services while cutting back on overall spending.
The Federal Department of Immigration and Citizenship has revealed as part of documents associated with a major IT outsourcing initiative that it is midway through the process of migrating off its Lotus Notes/Domino email platform and onto Microsoft's rival Outlook/Exchange system, as well as a number of other modernisation initiatives.
Virtualisation and remote access vendor Citrix has revealed that a sizable deployment of its desktop and application virtualisation solutions has aided local law firm Duncan Cotterill in setting up a completely mobile working environment for its staff that will assist it with productivity as well as with dealing with natural disasters affecting its operations, such as the 2011 Christchurch earthquake.
The cloud computing branch of online retailer Amazon late last month claimed it was seeing rapid uptake from the launch of its first Australia-based datacentre; simultaneously announcing the launch of a dedicated support centre based in Australia to serve local customers.
The Tasmanian Government has announced it will build an on-island cloud service that will host most government data and services in the near future.
Global technology firm Digital Realty is to establish a new datacentre in Victoria that will create hundreds of new jobs in the state.
Victorian Minister for Technology Gordon Rich-Phillips has lambasted the past Labor Government’s “incompetence, mismanagement and waste” in its handling of Information and Communication Technology (ICT) projects in the state.
Federal Government chief technology officer John Sheridan gives his views on cloud computing and open source use in the Federal Government, in a wide-ranging speech to Forrester's Summit for chief information officers in Sydney.
The Australian division of global media giant News Corp has warned its staff to beware of attempts of external attackers who are seeking to "hack" into the company's network.
Point-of-sale terminals may seem to be changing on a weekly basis, but it’s not every day that the country’s largest retailer makes a major back-end platform shift. Little surprise, then, that there has been such great interest in a company blog post announcing that Woolworths has decided to shift its 26,000 employees to the cloud-based Google Apps platform.
A large volume of social media data gets created on a daily basis from these customer service interactions. Companies need to be examining both the volumes of unstructured social media data created by their own processes as well as by their competitors for a better understanding of necessary process improvements.
Global IT giant IBM today confirmed plans to deploy its enterprise-class public cloud computing infrastructure in Australia, in a move which will give large organisations and government departments with data sovereignty concerns another option for utilising public cloud facilities based in Australia, as opposed to offshore.
The loss of the West Australian ballots is a serious breach of electoral integrity, and one that must be thoroughly investigated to identify what went wrong. But amidst all the party-driven hysteria, it’s important to remember that no system is entirely fail-safe, and the risks posed by electronic or internet voting are potentially far more serious than this isolated incident.
Those of you who work in the IT security field might want to pay attention to this. If your organisation suffers a major data breach, you're now going to be required to tell affected stakeholders about it.
Not satisfied with terminating some 384 technology contractors already this year and running the axe over the IT department at the state's education department, Queensland's new LNP Government led by Premier Campbell Newman has now turned its attention to IT shared services unit CITEC.
Remember when the Financial Review reported in August that devices manufactured by Chinese vendor Lenovo (including its extremely popular ThinkPad line) had been banned from use in the “secret” and “top secret” networks of the intelligence and defence services of Australia, the US, Britain, Canada and New Zealand, because of similar espionage concerns as have been leveled at Chinese networking vendor Huawei? Well, Australian government agencies just got a whole new kettle of fish to worry about, with two key acquisitions by Lenovo which have taken place over the past week or so.
The Federal Government has announced it will split its troubled IT strategy division the Australian Government Information Management Office in two, promoting internal staffers into two new chief information and technology officer roles in line with the recommendations of the Reinecke review regarding the agency’s future.
The sustained inability of Victoria Police to deliver major IT projects appears to have come home to roost at the organisation, with the force this morning laying part of the blame for an 11-year-old boy's death this week at the doorstep of its ailing IT systems, which failed to provide officers with sufficient information to apprehend an offender in a timely manner.
Global technology giant HP yesterday opened its colossal $119 million new datacentre in Western Sydney, revealing that it had dubbed the new facility "Aurora".
Global technology giant Hewlett Packard yesterday announced it would significantly expand its presence in Adelaide, creating about 430 high-end technology jobs over the next four years with the assistance of the University of South Australia and the South Australian State Government.
Independent Australian footwear retail chain, Payless Shoes has inked a million dollar, three-year deal with Primus Telecom, one of Australia’s largest telecommunication carriers. Primus will provide an integrated Voice and Data Network solution that includes a network-based EFTPOS system plus additional hosted services across the retailer's 232 stores and its Sydney-based head office.
Telstra is rolling out Microsoft Windows 10 on Surface devices at its retail outlets in a move aimed to blur the line between in-store and online sales.
The Australian Taxation Office appears to have taken the unorthodox step of appointing one of the key figures in its relationship with IT services partner Accenture, a 29-year veteran of the firm, as its new chief information officer.
Accounting software firm Xero announced last week that it had raised a further AU$15.5 million from current strategic investors to maintain its future growth in Australia and worldwide. The New Zealand-based company also announced the acquisition of Max Solutions, a leading practice management company and developer of WorkflowMax, a job, time and invoice management solution.
Dramatic internal documents leaked from CenITex this week have revealed that the Victorian State Government plans to turn the IT shared services agency into a 'broker', rather than a provider of services, and that the Government is considering outsourcing massive chunks of CenITex's work.
NSW Technical and Further Education (TAFE) is to replace the Learning Management and Business Reform (LMBR) student enrolment system, which is run by Tribal Group and has been plagued with technical issue since it's launch late in 2014.
Something that scares me enormously is the house of cards that many (if not most) governments have built with their IT systems.
Technology research and advisory firm Gartner has appointed former whole of Federal Government chief information officer Glenn Archer to the role of research vice president in its public sector research group, several months after the executive resigned from his post in early February.
IBM's June 2013 acquisition of cloud computing company SoftLayer has started to pay off for Big Blue in Australia, with the company announcing last week that local creative digital agency The Loft Group had deployed its e-learning business platform on its Infrastructure as a Service infrastructure.
It was only a few years ago that the term "Software as a Service" was almost anathema in Australia's IT industry, with almost all organisations preferring to deploy applications on an in-house basis. But according to respected analyst house Telsyte, in certain categories the deployment model is now "mainstream".
UXC Oxygen, a specialist SAP consulting and services company now owned by CSC, has deployed a new SAP HANA platform for Australian electricity distributor SA Power Networks.
Queensland’s new IT Minister Ros Bates said this week it would cost the state between $3.7 billion and $6 billion replace the “mess of mismatched, miscellaneous and duplicated [ICT] systems” which the previous Labor administration had left the state with.
Top-tier bank Westpac has renewed long-running contracts with both Telstra and, reportedly, Optus, as the bank continues to source services from both of Australia's two largest telcos.
So has Gov 2.0 become boring too fast in Australia? Shouldn't we see more conversation, more voices, more blogs, more tweets, more people packing out events seeking the latest information in what is one of the most rapidly changing environments in history - the internet?
Redmond has just published three extensive case studies of how Australian customers and partners are using its Windows Azure platform (which encompasses infrastructure as a service, storage as a service, and even platform as a service, to name a few of its aspects).
Delimiter has been contacted by several sources who have stated that The Register's report is accurate, and that Oracle has indeed completely offshored its Australian support centre in the past month.
New figures out of customer experience research house Fifth Quadrant suggest that older Australians, despite being less enthusiastic adopters of social media and smartphone apps, are as keen as younger Australians to use Web-based chats to interact with customer service representatives during online transactions.
The Australian Customs and Border Protection Service has advertised for a new chief technology officer to ensure its strategic IT vision is aligned with its business operations; but it's not immediately clear how the new CTO will fit in with the company's existing chief information officer position held by Joe Attanasio.
Bruce Mills' Outsourcing Council Asia Pacific (OCAP) has severely criticised the Queensland State Government’s appointment last week of Peter Grant as the new whole-of-government Chief Information Officer.
In a call for an overhaul of the Innovation Patent System, Pirate Party Australia has made a submission to the Advisory Council on Intellectual Property (ACIP), challenging the inclusion of software in the current patent system.
Queensland-headquartered IT services group Data#3 yesterday announced it had won a contract with Brisbane Airport Corporation, as the group continues a drive to transform its technology services delivery model.
Pilots on the nation’s biggest airline Qantas will shortly starting using iPads to access the wide range of operational information they need to do their job instead of printed paper, under a partnership announced today between the airline and telco partner Telstra.
It's time. One of Australia's greatest ever IT disasters is now going to have the *ahem* privilege of having a royal commission conducted into how precisely it went wrong.
The Coalition Federal Government has reportedly signalled it is reconsidering the previous Labor administration's commitment to join the multilateral Open Government Partnership aimed at increasing citizen engagement and government transparency, in a move which would place Australia alongside just one other nation to withdraw: Russia.
Queensland's Department of Transport and Main Roads has kicked off an extremely wide-ranging refresh of its underlying desktop IT infrastructure which is slated to see legacy products such as Lotus Notes, IBM Sametime, Windows XP and Novell's file, print and application deployment software replaced with more popular and updated equivalents.
In Australian society, so much of the ongoing narrative about the current generation of students in our schools is focused around the different way that they understand and use technology; and so much of that narrative is focused around fear. But it doesn't need to be, and there's more than one side to the story.
Australia and New Zealand Banking Group (ANZ) has renewed its telecommunications and managed services agreements with Singtel and Optus Business, extending both to 2020.
The Federal Government’s Digital Transformation Office has announced its work program over the initial period of its operation, listing a number of thorny problems that have been plaguing Australians for some time in terms of their interaction with the Federal Government.
news The New South Wales State Government has released a public policy document which it intends will help NSW Government agencies make better investment...
Those of us who've been around the traps for a while know that it's extremely common for major IT projects to go over budget. 10 percent, 15 percent, 20 percent ... these are all normal amounts for a project's costs to blow out by, and of course delays to projects' delivery schedule are also common. However, what would you think of a project which doubled in cost over its lifetime?
If the hackers were state-sponsored Chinese hackers such as the People’s Liberation Army Unit 61398, then the target of the hack would have been wide-ranging but possibly focused on information related to Australian defence and security services and capabilities.
The UK Government has taken a startling new stance on major IT contracts, outlawing new deals larger than £100 million (AU$190m) and declaring that it's time the country moved past traditional arrangements with "legacy technology giants", in a move which appears to mirror similar State Government initiatives in Australia.
The Federal Government has issued a landmark discussion paper seeking industry and other stakeholder opinions on how it can best implement a strategic shared services scheme to serve the needs of its departments and agencies, despite the fact that this very same model has abjectly failed several Australian State Governments over the past half-decade and been abandoned.
Those of you with long memories will recall that the Department of Defence’s Defence Signals Directorate division, which is tasked with certifying technology for use in the Australian Government, has long had an aversion to Android. Windows- and BlackBerry-based mobile devices have long found favour with the DSD, and in April 2012 the agency even added (shock!) Apple’s iOS operating system, but for years Android has sat on the outer, leaving those public servants and politicians interested in the Android operating system out in the cold. Well, late yesterday news arrived that Samsung, at least, may be on the verge of getting access to the inner circle.
Sometimes the truth is stranger than fiction. Queensland Health CIO Colin McCririck has reportedly resigned for a job with IBM in the US.
Following the resignation of Ros Bates last week, Queensland Premier Campbell Newman has appointed Ian Walker to replace Bates as the state’s Minister for Science, Information Technology, Innovation and the Arts. Did we mention that Walker appears to have no experience dealing with information technology, given his extensive background as a 35-year veteran of law firm Norton Rose?
Embattled airline Qantas has flagged plans to cut $200 million out of its technology budget over the next three years and undertake reviews of its major technology supplier contracts, as part of a company-wide cost-cutting initiative that will see a total 5,000 staff leave the company and some $2 billion in total costs cut.
Will Rackspace roll out Australian datacentre infrastructure in the next year or so? The company says yes, but we'll believe it when we see it.
The Australian Signals Directorate appears to have released a guide to hardening Microsoft’s Windows 8 operating system, three years after the software was released for use by corporate customers, and as Microsoft is slated to release its next upgrade, Windows 10.
We thought we’d point readers to this blog post on the blog of Google Australia by Mike Knapp, the co-founder and chief technology officer of Sydney-based ecommerce startup Shoes of Prey, which has achieved notoriety over the past few years for its innovative site, which allows women to design and order their own shoes, getting around the normal retail grind. In the blog, Knapp outs Shoes of Prey (which has around 40 staff) as a long-time Google Apps user.
UK retail chain Morrisons has poached long-term Woolworths chief information officer Dan Beecham, in a move aimed at applying the executive's substantial skills in retail IT transformation to IT systems Morrisons itself has admitted are severely aged.
The Independent Commission Against Corruption (ICAC) has found that University of Sydney information technology (IT) manager Atilla "Todd" Demiralay engaged in corrupt conduct by using Succuro Recruitment, a business that employed his wife and later operated through a company in which he and his wife had a financial interest, to recruit contractors and staff for the university, without disclosing his financial interest in the business.
The Victorian Department of Business and Innovation has gone to market for a major Infrastructure as a Service (IaaS) solution, in a move that comes on the back of a successful Software as a Service deployment at the department and signals its plans to become a leader in the state government in the cloud computing arena.
The Victorian Government has allocated a small investment of $2.5 million to Victoria Police to start addressing the failures of IT systems which the force has said partially lay behind the death of an 11-year-old boy and his father in the state last month.
Technology research specialist Gartner has published what it considers the "top 10 strategic technologies" of 2016, aimed to help IT leaders to better carry out government transformation initiatives.
Remember how embattled airline Qantas revealed plans in late February to cut some $200 million out of its technology budget over the next three years? It seemed at the time like an impossible dream that the company would never be able to achieve. Well, The Australian has published what appears to be Qantas’ comprehensive roadmap for hitting its goals. As the newspaper writes, the solution is … outsourcing everything to IBM.
The Australian division of relief and development organisation Oxfam has revealed plans to conduct a substantial fundamental IT infrastructure refresh project which will see a number of traditional in-house IT services replaced with new cloud computing technologies.
Recently I've begun to detect a wave of dissent against Slack. The platform opened up a great deal of communication and collaboration options for corporations ... but at the same time, it has also created yet another distraction into our modern workplace. It may end up creating as many problems as it solves.
Another day, another swathe of details emerge about the ongoing job cuts happening within the ranks of IBM Australia. This morning's morsel comes from The AustralianIT, which reports the latest figure as being around 1,400 Australian staff, amid the involvement of the controversial 457 visa program.
Australian condom and medical protection giant Ansell this week revealed a botched implementation of Oracle's ERP platform which went live last year had caused US$13 million to US$15 million worth of lost sales.
We hate Windows 8 on the desktop just as much as the next man, but we haven’t tested it as extensively as Taswegian and technologist Simon Reidy, who penned this epic rant on Google Plus this week detailing why Microsoft’s new opus is the company’s “most interesting, daring, different, ridiculous, contradictory, frustrating, and awful Windows yet”.
In an announcement yesterday, HP revealed that diversified local company Elders had signed it for a seven-year infrastructure and applications services agreement. Elders is a 172-year-old company incorporating the Elders rural services businesses and the automotive and forestry operations acquired and developed by Futuris Corporation.
Western Australia's Auditor General has warned that over a half of government agencies are failing to heed advice on IT security.
The Department of Defence said last week that it expects to receive Government approval to go ahead with a number of major ICT projects in the next year, ranging from telecommunications to datacentre reform and its long-anticipated overhaul of its PMKeyS human resources platform.
The New South Wales State Government has formalised its already extremely proactive and positive approach towards the adoption of the new class of cloud computing services within its operations, issuing a new cloud computing policy this week which forces departments and agencies to consider the cloud when undertaking ICT procurements.
The Queensland State Government this morning launched an ICT Action Plan containing dozens of measures designed to transform its extremely troubled ICT project and service delivery capabilities, as well as switching on its US-style ICT dashboard designed to give onlookers direct information about the state of its ICT projects.
National airline Jetstar this week announced it had appointed an executive with less than three years' worth of experience in a technology role as its new chief information officer, in an unorthodox move for a major Australian corporation.
Non-profit Australian organisations such as charities are adopting Microsoft's Office 365 Software as a Service platform in large numbers, according to non-profit technology enablement group Infoxchange, which has recently helped 20 such organisations shift into Microsoft's cloud.
After the spate of high-profile hacking incidents in 2011, Australian CIOs and IT and security managers are taking no chances this year. According to new research by local analyst firm Telsyte, Australian enterprises will increase their security spending and change their information security strategies in 2012.
iOS is generally considered a very secure and modern mobile platform — certainly more secure than Android and a heap more modern and functional than BlackBerry’s various offerings. Yet it has taken five years for the Department of Defence to allow its staff to procure iOS devices.
Finnish smartphone seller Nokia today added another name to the growing public list of large Australian organisations which have decided to deploy its Windows Phone-based Lumia line as their corporate smartphone, picking the series ahead of competing options from Apple and Android.
The Commonwealth Bank's wide-ranging outage also took down its customer relationship management platform CommSee, one of its main unions has revealed, in a move which further illustrates how extensive the technology-related problems suffered by the bank over the past week truly have been.