Govt admits staff lost IT equipment valued at over $100k
Government employees have cost the taxpayer may thousands of dollars-worth in lost or stolen IT equipment, it has been revealed.
Accenture parlays CBA skills into Child Support win
The Federal Department of Human Services today announced a deal with IT services giant Accenture that will see the company help replace the ageing Child Support payments system, using the SAP technology which Accenture developed extensive skills with during the Commonwealth Bank's core banking placement project.
Macquarie Uni dumps Gmail for Office 365 for staff
Macquarie University yesterday revealed it had decided to ditch Google’s hosted email and calendaring platform and would migrate its staff to Microsoft’s rival Office 365 platform, in the wake of a controversial decision by Google to shift the university’s data from its previous datacentre location in Europe and move it to the United States.
Peregrine deploys Microsoft Power BI in IoT pilot
South Australian convenience retailer Peregrine Corporation has announced plans to pilot an Internet of Things (IoT) and Microsoft Power BI data analytics solution to reduce business risks.
Victoria Police appoints CIO without IT background
Victoria Police, which has one of the most troubled IT departments in Australia's public sector, has appointed as its new chief information officer a senior police officer with a distinguished career but who appears to have no specific experience with IT operations, in an effort to pull itself out of the deep mire which has swallowed its technology capability in recent years.
Vic Govt mulls choose your own device policy
When it comes to working in government departments and agencies, you know the drill when it comes to personal IT infrastructure. Public servants are typically issued with an ageing desktop PC bought about five years ago and running Windows XP (or sometimes, God forbid, Windows Vista), a BlackBerry for their mobile phone, and they'll have to argue with their IT support team to get permission to install something as basic as Mozilla Firefox. We've all been there at one time or another. However, if an article published by Intermedium last week is to be believed, the Victorian Government is seeking to shake this paradigm up.
Unhappy dragon: Westpac IBM outsourcing spreads to St George
The Sydney Morning Herald has reported that up to 200 jobs at Westpac subsidiary St George may be outsourced to IBM.
Oracle chief Mark Hurd hits Australia
Oracle's global co-president Mark Hurd is in Australia to meet with key clients and to catch up on his tennis.
Qld Govt inks $26.5m deal for Office 365
The Queensland State Government yesterday announced it had signed a $26.5 million deal with Microsoft which will gain the state access to Microsoft's Office 365 software and services platform. However, with the deal not covering operating system licences and not being mandatory for departments and agencies, it remains unclear what its impact will be.
Five months after deleting it, AGL reinstates CIO role
Utility AGL Energy this week revealed it had hired a new permanent chief information officer, pinching a senior Commonwealth Bank IT executive to fill the role it had deleted from its executive roster only five months ago.
IAG creates next-gen IT leadership structure as the IT dept starts to break down
Insurer IAG has created a sophisticated new IT leadership structure reflecting the fact that digital disruption is sweeping through its business and it needs to have multiple divisions focused on different aspects of technology -- from operations to testing out new and innovative ideas.
Brisbane reveals $353 million IT overhaul
Australia's largest council administration, Brisbane City Council, has revealed an ambitious plan to spend $353 million on a comprehensive new SAP-based business administration platform which will see some 62 legacy systems shut down and replaced with the aid of IT services firm Accenture.
Hacked? NSW Education in major outage
The NSW Department of Education and Communities has confirmed it has suffered a major event in its IT operation this week that knocked key staff services such as email offline, with an an unverified source claiming it had been hacked and suffered the deletion of thousands of accounts.
Developers prefer Android, says survey
Google’s Android operating system has replaced Apple’s iOS in terms of importance to developers in the Asia-Pacific region in the last 12 months, according to a new survey by independent technology analysts Ovum. However, both still form the core of developer support and almost all developers support both platforms. The survey also reveals that there is increasing interest from developers in Blackberry OS and Microsoft’s Windows phone.
Survey shows legacy tech blocking digital transformation
A new study from networking solutions provider Brocade has suggested that legacy technology is holding businesses back from the full advantages of digital transformation.
Q+A: Warwick Hutton, Coca Cola Amatil CIO
This interview with Coca-Cola Amatil chief information officer (Australia) Warwick Hutton was conducted by Toby Bowers, Microsoft Australia Server and Tools Business Group Lead, on the sidelines of the Gartner Symposium on the Gold Coast this week.
“Morons”: Freelancer CEO wants ACS disbanded
The outspoken chief executive of crowdsourcing company Freelancer.com has posted an extensive diatribe online calling for the Australian Computer Society to be disbanded, describing the professional body as a "joke" and being run by "f*cking morons".
Lessons for Australia? UK outlaws IT contracts larger than £100m
The UK Government has taken a startling new stance on major IT contracts, outlawing new deals larger than £100 million (AU$190m) and declaring that it's time the country moved past traditional arrangements with "legacy technology giants", in a move which appears to mirror similar State Government initiatives in Australia.
The Reject Shop deploys Win7, InTune
A case study published by Redmond this week details how retailer The Reject Shop deployed Windows 7, plus Microsoft’s remote management tool InTune, to its several hundred PCs and other devices across Australia.
Govt creates new digital agency to fix e-health issues
The government is seeking a CEO to head the Australian Digital Health Agency (ADHA) – a newly created body set up to revamp the underachieving My Health Record initiative.
Qld Treasury terminates failed IT overhaul
Queensland's Labor government has been caught on the wrong foot again with another failed IT project, with the Queensland Treasury Corporation (QTC) revealing it had spent $15 million on dumped finance platforms, recently terminating a $7.5 million contract with supplier Temenos and throwing away an equivalent amount on internal work.
Telstra deploys eHealth record solution for St John of God
Telstra Health has announced it has deployed an electronic medical record (EMR) system at St John of God Midland public and private hospitals in Perth.
An insider’s look at Aussie app development
Australian iOS and Android app development house Shifty Jelly has published an extensive and heart-felt blog post detailing what it's really like to be an app developer in the cold, hard smartphone/tablet world.
Woolworths dumping Windows for Chrome OS
Huge news coming from Computerworld today with respect to retail chain Woolworths, which is reportedly set to switch 85 percent of its PCs across to Google's Chrome OS operating system, shifting off Windows in the process.
Amazon’s virtual desktop hits Australia
Cloud computing giant Amazon Web Services today announced that its WorkSpaces virtual desktop platform was available to be delivered from its Sydney datacentre, in a move which may accelerate the adoption of virtual desktop infrastructure in Australia in general.
Microsoft reveals roadmap for new Windows 10 business features
Microsoft has published details of its roadmap for new Windows 10 business features that are likely to make their way to users' machines in the near future, with security seeming a high priority.
It’s not just HP: Boral picked Oracle too
Oracle takes a chunk of Boral, alongside HP.
Mills slams ‘failed re-run’ Qld CIO appointment
Bruce Mills' Outsourcing Council Asia Pacific (OCAP) has severely criticised the Queensland State Government’s appointment last week of Peter Grant as the new whole-of-government Chief Information Officer.
TransGrid reveals mass Win8 tablet rollout
NSW electrity grid operator TransGrid has revealed plans to deploy a sizable fleet of Windows 8-based tablets across its operations, as part of a wider comprehensive revamp of its desktop PC infrastructure that will also see the organisation migrate the majority of its desktops to virtualised instances through thin client technology.
Qld Govt IT contractors face layoff massacre
Over at the blog of Queensland-based ICT analyst house Longhaus, the firm’s managing director Peter Carr has published some ruminations about the tough future facing many of the state’s ICT contractors as the new LNP State Government puts technology squarely in the layoff firing line.
Jobs go as Brisbane outsources to HCL
It’s been coming for a while, but Brisbane City Council has finally bitten the bullet and inked a wide-ranging IT outsourcing contract with Indian firm HCL. According to the Brisbane Times, some 55 jobs are set to go and staff are not happy.
More mainframe workloads moved to Oracle
Over the past several years we’ve begun to see a bit of a trend in Australia of major organisations shifting server workloads away from traditional mainframes and onto Oracle platforms, especially its integrated Exadata and Exalogic systems. The key driver of continued mainframe use has always been the legacy platform’s efficiency, stability and (to a certain extent) flexibility (such as in its virtualisation ability), but it’s also had numerous disadvantages, which we need not go into here. As time has gone on, it appears the performance levels inherent in Oracle’s systems are starting to lure CIOs away from the mainframe environment where appropriate. We saw this in Westpac in January 2013, and now, according to iTNews, we’re starting to see it also at another major financial institution — ASIC.
Qantas still finalising Outlook shift
The nation's largest airline Qantas has revealed that it's still in the process of migrating its corporate email platform off IBM's Lotus Notes/Domino platform and onto Microsoft's Outlook/Exchange system, with the rollout now into its fourth year.
Bankwest in massive Windows 8 rollout
Large Windows 8 rollouts have been thin on the ground in Australia since Microsoft released its newest operating system last year, but there have been a handful exposed -- and more are apparently coming. This morning iTNews adds Commonwealth Bank subsidiary Bankwest to the list.
Qld Health CIO reportedly poached by IBM
Sometimes the truth is stranger than fiction. Queensland Health CIO Colin McCririck has reportedly resigned for a job with IBM in the US.
Hills dumped $18m ERP/CRM rollout for Salesforce.com
According to a blog post published by Salesforce.com today, one of Ted Pretty’s first moves upon taking up managing director role at iconic Australian brand Hills in 2012 was to halt an expensive traditional business software project and call Salesforce.com instead.
Oracle reveals swathe of Aussie rollouts
Enterprise technology giant Oracle has published details of half a dozen sizable deployments of its technology by Australian customers, as it continues its push to convince local technology buyers of the popularity of its Fusion platforms.
Flat year for Australian offices of IBM, HP
The Australian divisions of global technology giants IBM and HP have suffered a relatively flat year in terms of revenue and profit growth, despite major initiatives in the rapidly growing cloud computing area by both companies that each would be likely to have hoped would have the potential to significantly boost revenue.
NAB starts deploying Windows 7
In 2009 the bank started investigating the next move, to Windows 7, and now that 2013 is almost here, according to iTNews (we recommend you click through to the full article), the bank is actually deploying some Windows 7 machines:
Recipe for disaster: NSW Education Dept turfs 600 techs
If you assume, as I do, that many of these staff spent much of their time 'putting out fires' -- reacting to the latest crisis in terms of their schools' IT infrastructure -- then removing those staff will create chaos across the board.
Victoria releases concrete, detailed ICT strategy
The Victorian State Government has released the final version of a new whole of government information and communications technology strategy containing hard deadlines for goals, with which it aims to start addressing extensive IT project and service delivery issues which have resulted in more than a billion dollars in budget overruns and a string of failed IT projects over the past half-decade.
UTS creates new CIO role
The University of Technology, Sydney, has kicked off a hiring process for a newly created chief information officer position to help it with a substantial investment program associated with its campus located just outside the Sydney central business district.
IBM, Accenture are risk factors for IT disasters, claims TechnologyOne
Australian technology vendor Technology One has claimed that using major third-party systems integrators such as IBM and Accenture on major technology projects can add to the risk of "implementation disasters" such as the billion-dollar catastrophe with Queensland Health's payroll systems overhaul.
Govt blocks PCEHR review release
The Federal Department of Health has moved to block the public release of a report reviewing the troubled Personally Controlled Electronic Health Records project, stating that there are not sufficient public interest reasons for the report to be released, despite the fact that Health Minister Peter Dutton has stated the document contains “a comprehensive plan for the future of electronic health records in Australia”.
NSW Police tackles ballooning data with dropbox
The New South Wales Police Force has revealed plans to deploy a low level document management system somewhat akin to the easy access storage solutions offered by vendors like Dropbox and Box, as its existing systems continually struggle to deal with massively growing data volumes of files being used by its staff.
IT price comparisons not useful, says AIIA
The IT industry's peak lobby group today said it was "not useful" to directly compare prices on technology goods and services between Australia and other countries and that increased Australian prices on such goods reflected different conditions and protections locally compared with other countries.
Hacks focus CIOs on IT security
After the spate of high-profile hacking incidents in 2011, Australian CIOs and IT and security managers are taking no chances this year. According to new research by local analyst firm Telsyte, Australian enterprises will increase their security spending and change their information security strategies in 2012.
NetSuite in whole of business TurboSmart deal
Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.
SAP’s SuccessFactors deploys Aussie datacentre
SAP subsidiary SuccessFactors has opened a datacentre located in Australia from which it will sell its software as a service-based human resource management and business execution software to local customers, in one of the first known deployments of such dedicated Australian infrastructure by a global SaaS vendor.
Melbourne IT may sell off divisions
Diversified Australian hosting and digital services group Melbourne IT today revealed it would conduct a review into the future of its various divisions which may result in selling some of them off, in the wake of disappointing flat revenue growth over the past six months.
‘Daring yet awful’: An epic Windows 8 rant
We hate Windows 8 on the desktop just as much as the next man, but we haven’t tested it as extensively as Taswegian and technologist Simon Reidy, who penned this epic rant on Google Plus this week detailing why Microsoft’s new opus is the company’s “most interesting, daring, different, ridiculous, contradictory, frustrating, and awful Windows yet”.
Digital Transformation Office unveils gov.au prototype
The Digital Transformation Office (DTO) has revealed the "Alpha" prototype of gov.au – the new governmental web platform that aims to present information and services based on usability, rather than the structures of government.
Miner Barrick picks cloud financials
Listed IT services firm Empired has teamed up with fellow IT services firm Oakton to win a contract to provide resources company Barrick Gold with a range of cloud-based IT services.
Transport for NSW signs huge IT deal with CSC
Transport for NSW has announced the signing of a "major contract" with multinational IT corporation CSC to transform its back-of-house IT systems.
CHOGM delegates greeted with Windows Vista
The IT services company which provided the technology infrastructure behind last week's Commonwealth Heads of Government Meeting in Perth has revealed most of the desktop PCs supplied for the session were running Microsoft's poorly received legacy platform Windows Vista.
NSW Police under fire again for pirating software
The long-running battle between enterprise IT vendor Micro Focus and NSW Police over the force's allegedly illegitimate use of millions of dollars worth of software hit headlines again this week, with the broadcast of a significant investigation into the matter by the 7:30 Report.
AGIMO needs a little Obama magic
It's hard to imagine AGIMO getting to the point where it has the direct support and interest of Australia's Prime Minister of the day in its efforts. But, if we've learnt anything from Vivek Kundra in the US, it's that this kind of executive-level buy-in is possible.
Australian Federal Police fails cybersecurity health check
The Federal Auditor-General has criticised the Australian Federal Police for not meeting federal cyber-security standards, in a wide-ranging audit that exposed a number of issues with the law enforcement agency's ability to secure its own IT systems.
La Trobe Uni deploys TechOne cloud app
La Trobe University in Melbourne has extended its existing partnership with Australian software as a service (SaaS) provider TechnologyOne with the signing of a Student Management SaaS deal.
Attanasio takes NSW RMS CIO role
Former Customs CIO Joe Attanasio takes up the equivalent role at NSW Roads and Maritime Services.
David Boyle appointed NAB CIO
The National Australia Bank has poached Ernst & Young Partner and long-time Accenture executive David Boyle to be its new chief information officer, following the departure of incumbent Denis McGee earlier this year.
Brickworks details ERP integration project
In a case study published by Microsoft this week, Brickworks details how it has integrated various accounts payable and invoicing systems together using a combination of SharePoint, software from smart processing company Kofax and Microsoft partner Efficiency Leaders.
NSW Govt implements new IT project assurance framework
The New South Wales Government is implementing a new set of procedures as part of its plan to monitor projects more closely and protect departments from issues such as runaway budgets.
Qld Police buys 400 Apple iPad minis
The Queensland Police Service has revealed it is set to follow similar initiatives in Tasmania and in the Australian Federal Police and deploy the new breed of tablets such as iPads to officers to assist with their duties on the road, in a move that represents a step on the road to replacing bulkier and less mobile devices such as in-car laptops.
CenITex failure kills govt email for “up to a week”
The problems just keep coming for Victorian IT shared services agency CenITex. Today's damning report into the beleagured organisation comes from The Age, which reports the organisation left thousands of government staffers without email and other IT systems for up to a week.
Qld goes cloud for emergency services payroll
The Queensland Government has committed to replacing the ageing payroll systems used to support its emergency services (police, fire and ambulance) workers with a cloud computing platform, in the second major planned deployment of a cloud payroll application in the state following its billion-dollar on-premises payroll disaster at Queensland Health.
TelePresence saves Govt $12m
The Federal Government has saved an impressive $12 million in travel expenses by setting up Cisco’s TelePresence solution, according to a statement jointly issued by the networking vendor and its partner Telstra in Canberra this week, with just one TelePresence meeting involving 12 separate locations, for example, delivering a $100,600 saving in travel costs.
NSW retailer pays $50k for Microsoft piracy
Microsoft Australia has revealed that PC and laptop retailer The Laptop Factory Outlet, based in South Granville, NSW, will fork out $50,000 in damages for infringing the software giant's copyright, after it Windows Certificates of Authenticity (COA) from used PCs on new PCs loaded with counterfeit software.
SBS is a huge fan of BMC Footprints
Business service management software vendor BMC has revealed that broadcaster SBS is expanding its use of the company's Footprints platform into departments beyond its IT support helpdesk, following a successful deployment of the system some three years ago.
Attanasio quits Customs as CIO role abolished
The Australian Customs and Border Protection Service has revealed plans to abolish its chief information officer role in the wake of the resignation of its incumbent CIO Joe Attanasio from the position in late November last year.
Meanwhile, at Linux.conf.au …
This year, Linux.conf.au is really getting stuck into the important things. We refer you to a 1,120 word blog post by the organisation on the details of how they're ordering t-shirts for attendees.
Cisco assists Queensland Uni with digital transformation
Cisco has published a blog post discussing its partnership with the University of Queensland as the two organisations sought to bring digital transformation to the educational institution over the last few years.
Defence may have Thales thin clients by 2015
It looks like there has finally been some action with regard to the Department of Defence's long-running plans to pilot thin client desktops to replace its duplicated desktop PC infrastructure problem. iTNews reports that Thales has been chosen for a brief pilot of the technology.
15-year-old IT system helped Victoria lose $886m
The Victorian Ombudsman has found that the poor-performing nature of a 15-year-old IT system operated by the State Government has been one of the main contributors to the state losing more than $1.2 billion of revenue from millions of uncollected legal infringement fines. A project to replace the system kicked off in 2007 has not yet delivered on its aims.
Lotus position: ABS a “happy Notes camper”
We couldn't help but laugh when we read this excellent interview with Australian Bureau of Statistics chief information officer Patrick Hadley, describing the agency's ongoing commitment to IBM's Lotus Notes/Domino platform as part of its recently released and wide-ranging ICT strategy.
New Microsoft Surface + Lumia devices to hit Australia before Christmas
Microsoft’s new range of Surface convertible table devices will launch in Australia in mid-November, the global technology giant announced this week, as well as a clutch of new Lumia-branded handsets to keep Windows mobile enthusiasts happy.
Even major banks still use archaic Excel spreadsheets for complex tasks
I hope this Suncorp example can serve as a stimulus for other organisations to shift off Excel for these kinds of complex tasks as well.
Australian Defence College pilots Google Apps for academic programs
The Australian Defence College (ADC) has launched a pilot scheme that will see its academic programs using Google Apps, Senator the Honourable Marise Payne, Minister for Defence, announced this week.
Specsavers deploys Google Apps, loves cloud
Optometry chain Specsavers has deployed Google Apps to its Australian staff and hopes to continue moving almost everything else into the fluffy happy land of cloud computing, the company's Asia-Pacific IT director Simon Baxter has told iTNews on the sidelines of the CIO Strategy Summit the week before last.
Qld’s Grant joins analyst firm IBRS
This week it emerged that Peter Grant, the two-time former Queensland Whole of Government CIO (pictured), has joined well-regarded analyst firm Intelligent Business Research Services (IBRS). We’ve long had a high regard for IBRS, and so it’s fantastic to see such an experienced executive join its ranks.
eHealth NSW hiring for yet another CIO
New South Wales' peak electronic health agency NSW eHealth has yet again advertised for a new chief information and chief executive officer, as the latest swing in a revolving door of senior executives.
Australia gets two Windows Azure datacentres
Microsoft this morning revealed plans to offer its Windows Azure platform as a service from Australian datacentres located in Sydney and Melbourne, in the latest move by a global technology giant to offer cloud computing services from Australian facilities to meet local demand and address concerns around data sovereignty.
“A disgrace”: Palmer slams Tassie IT jobs cull
Palmer United Party leader Clive Palmer has strongly criticised a decision to shift the roles of some 56 Tasmanian IT workers employed by the Department of Human Services onto the mainland, describing the decision by the Federal Government as "a disgrace and a betrayal" by the Coalition.
DHS issues due to ‘chronic’ IT underfunding, says union
Computer malfunctions and other issues at the Department of Human Services are due to "chronic and prolonged underfunding" according to the Community and Public Sector Union (CPSU).
Cartridges retailer dumps Microsoft, Salesforce, Magento for NetSuite whole-of-business ecommerce platform
Australian online printer cartridge retailer CartridgesDirect will shortly replace its existing Magenta-based web platform with a whole of business ecommerce solution from NetSuite, as the US software as a service firm continued to pick up mid-sized customer wins in Australia.
Report: Oracle may be dumping its Australian support centre
Spend a lot of time calling Oracle's Australian support centre for those pesky database support enquiries? Well, if a report late last year and mutterings this week around the traps are any indication, you could shortly be speaking to someone in somewhere like Romania instead.
ING DIRECT rolls out Microsoft cloud deployment
ING DIRECT Australia has deployed Bank in a Box, a private cloud infrastructure, in collaboration with systems integrator Dimension Data and backed by technical expertise from Cisco, NetApp and long-term partner, Microsoft. A case study published by Microsoft this month reveals the background to the technology deployment at ING DIRECT.
Budget 2016: Govt establishes joint taskforce to fix myGov
The Government has established a joint taskforce to remediate its troubled myGov digital identity and verification platform, bringing in experts from a number of government departments and throwing $50.5 million at the project.
Perpetual dumps CIO after Fujitsu outsourcing
It appears that the outsourcing arrangement between Perpetual and Fujitsu has gone well — so well, it appears, that Perpetual no longer believes it needs its chief information officer, Jenny Levy.
Red Cross last upgraded its IT in 2002
The Australian Red Cross last upgraded its IT infrastructure ten years ago, it has been reported in the wake of news that the organisation will receive a $10 million grant from Microsoft to modernise its infrastructure.
Brisbane Airport outsources IT to Data#3
Queensland-headquartered IT services group Data#3 yesterday announced it had won a contract with Brisbane Airport Corporation, as the group continues a drive to transform its technology services delivery model.
SAP Institute for Digital Government opens in Australia
The SAP Institute for Digital Government officially opened in Canberra last week, marking the occasion with the delivery its first research results.
Toll dumps IT outsourcing plan
Logistics giant Toll has revealed plans to dump its plans to outsource key parts of its IT infrastructure, as well as application support and development, in a rapid and unexpected turnaround.
Windows 8 sales disappointing in Australia
It won't come as a surprise to many, given its drastically altered user interface and mixed reviews, but the news is already bad for Microsoft's new flagship operating system Windows 8 in Australia.
Datacom completes mammoth Health ICT takeover
New Zealand-headquartered IT services group Datacom this week announced it has successfully taken over the ICT infrastructure of the Federal Department of Health, in a long-awaited move which has seen the department remove large tranches of work from the hands of long-term outsourcer IBM.
Parramatta first to Windows 8.1
Microsoft and Parramatta City Council today announced that the council would be the formally first in Australia to deploy the latest Windows 8.1 version of its flagship desktop and tablet operating system that Redmond is releasing this Friday.
Slater moved off NAB’s IT operations
NAB replaces group executive of Group Business Services Gavin Slater with Lisa Gray.
Beverage giant picks Win8 tablet over iPads
Microsoft has revealed that the Australian division of specialist beverage company Campari has deployed a number of Windows 8-based tablet devices from HP, as well as having plans to deploy Windows 8 more generally in the business's desktop and laptop fleet.
Elders Real Estate deploys Gmail to 1,200
interview Last week Elders Real Estate revealed that it had this year deployed Google's Gmail email platform and its Sites website creation and sharing tool to some 1,200 staff located around Australia. In this interview, the company discusses the rollout, its rationale for it, and its attitude towards cloud computing services in general.
Why do Australians pay more for Office 365?
A great analysis piece was published on local cloud computing media outlet BoxFreeIT last month on why Australians pay more for Microsoft's Office 365 software as a service suite.
It’s official: Alphawest is now just Optus
Now, according to an Optus media release issued yesterday, there is no difference. Alphawest is Optus. Optus is Alphawest. It's a giant "synergy", or "integration of some kind".
Deakin Uni addresses student needs with Citrix cloud
Victoria's Deakin University has deployed a cloud platform based on Citrix technology in order to provide a solution for the evolving needs of its 53,000 students, Citrix has announced.
Woolworths dumps BlackBerrys for iPhones
This morning The Australian newspaper reported (we recommend you click here for the full article) that BlackBerry is completely out and iPhone in at the retailer.
Using SurveyMonkey? Be careful … if you’re an Australian Govt organisation
I've had an interesting and robust conversation online in the last day regarding how Australian councils and governments are using overseas services like SurveyMonkey to collect information from citizens and residents.
Vendors poach another Qld central Govt CIO
Queensland-based software vendor Technology One has poached the executive in charge of the state government's IT renewal program to become a business development executive, in a move that will further stimulate ongoing questions about the close relationship between the state's public sector and its IT vendors.
British Airways workers to rally against Tata outsourcing of IT jobs
British Airways workers are to protest against the outsourcing of IT jobs to foreign workers employed by Tata Consultancy Services at a rally organised by general workers' union, the GMB.
Qld Labor Govt feared IBM payroll backlash
New cabinet documents released by the Queensland Labor Party pertaining to the payroll systems disaster at Queensland Health have revealed the then-Labor administration in 2010 feared that IBM would pursue its own lawsuit if the State Government terminated its contract over the botched IT systems overhaul.
ANU buys hemisphere’s biggest supercomputer
The Australian National University has bought a supercomputer capable of 1.2 Petaflops of processing power from Japanese giant Fujitsu, in a deal which is expected to create the largest supercomputer of its kind in the Southern Hemisphere.
ATO in huge Windows 7 rollout
The Australian Taxation Office joined the throng of Australian organisations confirming plans to finally ditch Microsoft's legacy Windows XP operating system and adopt Windows 7, in a move that will also see the agency's employees finally freed from decade-old web browser Internet Explorer 6.
Auditor General: WA Govt should “prioritise online delivery of services”
Western Australian Auditor General Colin Murphy has released a report saying there are "significant savings and benefits" to moving government services online.
ICT Audit largely clears Federal Govt of problems
A comprehensive ICT audit of the Federal Government's ICT operations has largely found they are sound and performing to required standards, with expenditure within appropriate levels and only a small proportion of major ICT projects at risk.
SAP offers HANA, apps from Sydney facility
Germany software giant SAP today revealed it would offer its HANA real-time business intelligence package on a cloud basis from a Sydney datacentre, in a move which calls into question a local hosting HANA relationship launched with HP in Australia just nine months ago.
Video: Amazing Microsoft Sydney office lightshow
In the video above, Microsoft Australia appears to have taken over several office towers in Sydney's Darling Harbour for the launch of its LightSwitch software (apparently an add-in to the company's Visual Studio development environment. We know we've been pretty hard on Microsoft recently ... but this is amazing. Kudos!
TPG wins deal with I-MED for national network
TPG Telecom has inked a "multimillion dollar" deal with medical imaging company I-MED Network that will see the telco deliver a dedicated high-speed network connecting all I-MED locations across Australia.
Delimiter files FOI request for Govt ICT Audit
Technology media outlet Delimiter has filed a Freedom of Information request seeking to retrieve the unreleased comprehensive ICT Audit which the Federal Government presented to Finance Minister Mathias Cormann in January this year.
SAP confirms Australian datacentre
The rumours that German software giant SAP would follow rival Oracle and cloud giants Amazon and Rackspace and start providing software as a service-based services from an Australian datacentre have been flowing around Australia’s technology sector for quite a while now. They surfaced in the pages of the Financial Review in May this year, and gained strength as SAP’s SuccessFactors launched an Australian datacentre that same month. And now they’re reality, according to iTNews.
Atlassian sends graduates to beach house
Atlassian has stationed 10 of its finest software graduates at the ‘Hack House’, a beach house in Narrabeen up the coat from the company’s Sydney headquarters. The ‘Gradlassians’, as they’ve been nicknamed, will spend a week combining surfing fun and hard work, developing a new product innovation ready for shipment by the end of the week.
ACT moves shared services staff to Gungahlin
The Australian Capital Territory (ACT) has announced that it will be moving its shared services staff to the Canberra suburb of Gungahlin in the year 2014-15.
ABC wants Apple, Android, Windows tablets
I would not be surprised at all if major Australian corporations were eyeing off Windows 8 and its bevy of hardware partners at this point, and wondering if the platform will allow them a much greater degree of control, flexibility and manageability over the tablets that they use than Apple's iPad will.
Q&A: Kennards Hire on Windows Server 2012
Kennards Hire IT manager Richard Fox-Smith speaks about the company's deployment of Microsoft's new Windows Server 2012 platform and other IT strategic and operational issues.
Survey reveals most organisations use multiple clouds
A new survey by Veritas has revealed that the majority of businesses are moving data to the cloud and utilising both private and public cloud services, creating a fragmented approach that could create IT "blind spots" and increase information-based risks.
Xero migrates to Amazon Web Services
New Zealand-based accounting software company Xero has made what it calls the "massive move" to the Amazon Web Services (AWS) cloud platform.
Myer fail displays appalling IT, business incompetency
The week-long outage of Myer's website starkly displays the fact that the company and its outsourcing partner IBM had failed to properly develop and test their infrastructure or put in place the most basic disaster recovery and business continuity plan, as well as highlighting the incredible immaturity of online retailing in Australia.
Govt pushes ahead with cloud-sharing approach
The Federal Government today revealed a standardised approach to sharing computing workloads between agencies, in a so-called 'community cloud' strategy that will attempt to leverage existing infrastructure operated by major departments such as the Department of Human Services to provide services to smaller agencies.
News Ltd builds classifieds site on Google cloud
It's not often you see Google's App Engine mentioned in Australia in the context of cloud computing. However, at least one decently-sized implementation has surfaced, courtesy of Google Australia's blog this week.
Delays hit NAB’s core banking project
Delays appears to have struck the National Australia Bank's core banking modernisation project, with the bank yesterday revealing it had pushed back the implementation of the foundation of its new Oracle-based platform to 2012, having focused on other aspects of the project this year.
Tablet + pen computing takes off: Aussie schools in mass Windows 8 rollouts
Microsoft has revealed that a number of major Australian schools have deployed its new Windows 8 operating system in both tablet + pen and traditional laptop form factors, as evidence continues to grow that adoption of Windows 8 in the local education sector is starting to challenge Apple's dominant iPad platform.
Immigration Dept creates innovation division to drive digital transformation
The Department of Immigration and Border Protection (DIBP) has formed an innovation division to help accelerate the pace of its digital transformation.
Defence hasn’t tested IBM contract since 1999
The Federal Department of Defence has revealed that it renewed a major IT hardware and software contract with IBM in late 2008 to the tune of $342 million, despite not having put the work out to public tender since 1999.
Homeless Sydney dev “will code for latte”
I don't know whether to feel slightly dubious about her story or merely sorry for Adelle Hartley, a Sydney C#/SQL developer who says she is homeless and has featured in an extensive article published by ninemsn this week.
Debunking Abbott’s “server timestamp” claims
Unless you live in an area of Australia where it's impossible to get television or radio reception (an idea which has seemed attractive to your writer at times, in the current media environment), it would have been hard to escape the news that a Federal Court judge has thrown out the sexual harassment case against former Federal House of Representatives Speaker Peter Slipper. But it's one particular comment by Opposition Leader Tony Abbott that has Australia's IT industry perking up its ears this morning.
NSW Education ERP upgrade only a little late, over budget
A comprehensive audit of the NSW Department of Education and Communities' wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, is late across a number of areas and over budget, although not to the degree seen in similar projects around Australia.
Ninefold launches Aussie Box.net rival
Australian public cloud computing company Ninefold has launched a new cloud storage service entitled Business Cloud Drive. This service enables organisations of 100+ users to store, access and share their continually growing amounts of data in a secure, local and easily accessible location.
Hyde quits NEC
NEC Australia managing director Alan Hyde has unexpectedly resigned from his role leading the local operations of the Japanese company, with the chief planning officer of NEC Australia, Tetsuro Akagi, to take his place.
Yet another disastrous Vic Govt IT project
I often think that things couldn’t possibly get any worse for State Government IT operations in Australia, considering that major audit reports in both Victoria and Queensland have found over the past year that the states are broadly incapable of delivering IT services and major IT projects to their departments and agencies. But every time I think that, things do get worse. Today’s new nightmare is a bungled student management system in Victoria’s TAFE colleges.
ANZ Bank inks $450m deal with IBM
ANZ Bank this morning revealed it had signed a $450 million deal with global technology firm IBM that would allow the bank to access all of IBM’s technology and feature an ‘Innovation Lab’ to more rapidly bring new products and services to market.
Rental chain deploys Office 365 to 90 stores
Home appliance rental franchise chain Mr Rental has deployed Microsoft's software as a service-based Office 365 productivity platform to more than 90 stores across Australia and New Zealand, Microsoft announced this morning.
ASG sues Victorian Govt over cancelled ERP contract
Australian IT services provider ASG is suing the State of Victoria with the aim of recovering its costs arising from a terminated contract.
Breaking Victoria’s IT fail cycle: What not to do
When almost every major IT project has broken its budget and its timeframe, and many have completely failed, after soaking up hundreds of millions of dollars of public money that could have been spent on health, education, cutting down crime or public transport, what happens now? Where does the Victorian State Governments and its technology workforce turn to?
ATO hires its former Accenture account manager as CIO
The Australian Taxation Office appears to have taken the unorthodox step of appointing one of the key figures in its relationship with IT services partner Accenture, a 29-year veteran of the firm, as its new chief information officer.
Will a Coalition Govt pump IT outsourcing?
Those of you will long memories will recall that it was the Howard administration which first kicked the Federal Government into gear back in 1997 in terms of the now-common practice of outsourcing key IT services to the private sector. And now there are fears an Abbott administration could push down that road strongly again.
Knight Frank rolls out Skype for Business to get staff talking
Real-estate consultancy Knight Frank is to roll out Skype for Business across its Australian offices in a push for a more "agile and collaborative" working environment.
Digital Realty flags new datacentre construction in Melbourne
Global technology firm Digital Realty is to establish a new datacentre in Victoria that will create hundreds of new jobs in the state.
Adobe faces piracy backlash over Australian pricing
Many Adobe customers have taken to the Internet to openly pledge to dump the software vendor's products or pirate them illegally, with thousands more signalling their general displeasure with what many saw as the arrogant refusal of its chief executive Shantanu Narayenlast week to answer the question of how the company can justify charging Australians up to $1,400 more for its software than US residents.
New Govt cloud computing strategy: Foggy, or healthy cumulus?
One could be forgiven for thinking that the word “cloud computing” is in vogue in Australian Governments at the moment.
CommBank unveils Square payments rival
The Commonwealth Bank of Australia this morning revealed several devices and an application development platform that together constitute an ecosystem similar to the Square mobile payments system which is becoming popular in the US for transactions at merchants such as retailers, restaurants and cafes.
NAB deploys Chatter … and Yammer?
From Salesforce.com's Dreamforce conference in the US this week comes the news that the National Australia Bank has deployed the company's internal social networking tool Chatter ... as well as having an existing rollout of Yammer.
PCEHR review recommends NEHTA be ‘dissolved’
Following a protracted Freedom of Information battle, the Federal Government has finally released a report into the the troubled Personally Controlled Electronic Health Records (PCEHR) project, with one of the document's main recommendations being that the National e-Health Transition Authority be 'dissolved' due to governance issues.
ERP disaster costs Ansell millions
Australian condom and medical protection giant Ansell this week revealed a botched implementation of Oracle's ERP platform which went live last year had caused US$13 million to US$15 million worth of lost sales.
More criticism of the ACS
Well-known IT industry figure Tony Healy adds to Freelancer.com chief executive Matt Barrie's criticism of the Australian Computer Society.
ICAC finds Sydney University IT manager corrupt
The Independent Commission Against Corruption (ICAC) has found that University of Sydney information technology (IT) manager Atilla "Todd" Demiralay engaged in corrupt conduct by using Succuro Recruitment, a business that employed his wife and later operated through a company in which he and his wife had a financial interest, to recruit contractors and staff for the university, without disclosing his financial interest in the business.
Service Stream deploys 1,400 Office 365 seats
Telecommunications infrastructure construction and maintenance firm Service Stream has revealed that it has deployed more than 1,400 seats of Microsoft's Office 365, in one of the largest known rollouts of the software as a service platform in Australia outside of the education sector.
Uni of Adelaide appoints new CIO
The University of Adelaide has appointed a new chief information officer, Mark Gregory, it announced last week.
Coalition slams computers for schools delays
The Coalition has heavily criticised the Federal Labor Government's Computers in Schools program, claiming the project is behind schedule to the tune of hundreds of thousands of machines.
CommBank’s deep innovation is redefining our notion of what a bank is
The remarkable wave of technological innovation emanating from the Commonwealth Bank of Australia is forcing Australians to redefine their fundamental concept of what a bank is, and reimagine what their basic relationship to such an institution should be.
How will the new Coalition Govt impact Govt 2.0 and open data efforts?
When state governments in Australia have changed ruling parties there’s often been a temporary hiatus in Government 2.0 and open data activity, if not a series of backsteps – however in almost every case the trend towards greater digitalisation, engagement and openness has resumes.
Microsoft finally launches Surface Pro in Australia
Almost 12 months after it first announced the device, Microsoft has finally confirmed that it will launch its Surface Pro family of Windows 8-based tablets in Australia later this month.
Q&A: McGrathNicol on Windows Server 2012
McGrathNicol's chief information officer and technology manager answer questions about their deployment of Windows Server 2012 and other issues of IT strategy.
Govt CTO explains new role; with Lego
We're pleased that John Sheridan has published the complete text of a lengthy speech he recently gave explaining his new role as Australian Government chief technology officer. Plus, he does so using a stack of cool lego pictures and a Cylon from Battlestar Galactica. Really, what else could you want?
NEC expands NSW Police network business
Diversified ICT services business NEC this afternoon revealed it had retained and expanded its communications-related work with NSW Police, with the Japanese company to continue providing voice telephony services to the organisation and expand its remit to include maintenance and support of its data network as well.
Deakin Uni first in Australia to get Cisco’s new SDN gear
I'm attending Cisco Live in Melbourne this week, and I have to say that while there is a lot of marketing hype out there about software-defined networking and the kinds of complex network/app/processing integration that Cisco is hyping up, there is also a lot of real-world activity building out there with respect to this new paradigm.
Suncorp picks Oracle to replace core
Tier two banking and insurance giant Suncorp has picked Oracle's next-generation banking platform to replace its aging Hogan core banking system, as the momentum around core banking replacement projects accelerates in Australia.
NAB loses CIO Denis McGee
As reported by half a dozen media outlets over the past 24 hours, long-time National Australia Bank senior IT executive Denis McGee, who has most recently held the post of chief information officer, has resigned.
Can agency-led innovation help transcend failing Whole of Government ICT strategies?
According to Ovum research director Steve Hodgkinson, there are lessons to be learnt from the poor outcomes of whole of government ICT strategies in Australia; revolving around the need for innovation to be pushed through individual departments.
Ansell turns to SAP as Oracle ERP project lags
Australian condom and medical protection giant Ansell this week revealed it had chosen to extend an existing SAP-based business systems platform from its acquisition of French protective equipment company Comasec to other areas of its business, instead of further extending its new Oracle ERP rollout, which has suffered significant problems.
Govt updates on ICT strategy progress
This morning AGIMO’s Andrew McGalliard, from the agency’s governance and policy branch, published an update on the Government’s progress on delivering on the strategy, and contrary to my initial expectations, it appears as though there are in fact quite a few initiatives getting under way.
Clothing with Bluetooth safety alerts idea wins mining hackathon
After over two days of non-stop brainstorming, a team composed of university students and scientists has won the 2015 Unearthed Melbourne Hackathon.
Suncorp CIO resigns for Commonwealth Bank role
Banking and insurance giant Suncorp this afternoon announced that its chief information officer Matt Pancino had resigned, with the executive to reportedly take up a senior role at the Commonwealth Bank.
Lockheed Martin is ASG’s mystery bidder
blog After a few months of speculation, it has emerged that the mystery bidder attempting to buy Perth-headquartered IT services firm ASG is Lockheed...
Office 365 juggernaut hits ANU
Qantas, Mr Rental, Fortescue, Coles, Curtin University, a slew of local non-profits and more: The list of Australian organisations to announce that they're deploying Microsoft's Office 365 software as a service productivity suite is growing day by day. And now, according to iTNews, the Australian National University has added itself to that list.
Avoiding future ICT disasters: Qld outlines next steps
The Queensland Government today stated that it would accept all four major recommendations of the Commission of Inquiry into the Queensland Health payroll disaster, with the state's LNP administration already taking action to stop other projects going off the rails in a similarly catastrophic manner.
Microsoft stonewalls IT price hike inquiry
Global technology giant Microsoft has declined to provide the Federal Parliament's IT price hike inquiry with concrete details as to why many of its products cost dramatically more in Australia than in its home country of the US, despite prolonged questioning on the issue from Members of Parliament last week.
ASG picks up WA IT services work
Nice work if you can get it. Perth-headquartered IT services outfit has revealed several major new tranches of IT services work over the past several weeks that is putting it in good stead with the Western Australian State Government.
New Qld Govt CIO a chance for ‘industry unity’
There is the chance for a fresh start in Queensland at the moment. And if the various CIOs, politicians and industry players can get behind that, perhaps the state can avoid having virtually every major whole of government technology project, and many others, savaged by its auditor-general in a few years' time when the next round of audits comes up.
RTFM: How to keep CIOs under control
Chief information officers never seem to understand. It doesn't matter if the servers are up or down -- that's a user problem. The real issue is whether they are configured properly in the first place. The system must be perfect, pristine. Users pollute that nirvana.
BlackBerry rises to knees with several local wins
Ailing smartphone and mobile device management company BlackBerry has announced several minor smartphone and software wins in the Australian market, as it continues its push to maintain relevance in the face of the continued onslaught of rival platforms such as iOS, Android and Windows Phone.
NEC ‘near completion’ of WA water management platform
Technology giant NEC Australia has announced it is nearing the completion of a new IT system that is aimed at improving the sustainable management of Western Australia’s water resources.
SAP has 20 Aussie Business ByDesign customers
IT channel publication CRN has reported that German software giant SAP has signed up 20 customers for its Business ByDesign software as a service platform, which launched in Australia in August last year.
Defence appoints Mohan as new CTO
The Department of Defence has appointed a new chief technology officer, nicking senior Toll IT executive Aiyaswami Mohan to replace its previous CTO Matt Yannopoulous, who left in October last year to take up the role of chief information officer at the Department of Immigration and Border Protection.
Tribunal backs ANZ Bank’s IT outsourcing
Industrial regulator Fair Work Australia has issued a ruling supporting ANZ Bank's decision to shift some 260 Australian and Indian staff IT testing staff to employment with outsourcer Capgemini, rejecting union demands that the bank must negotiate with staff over the move.
High risk that Defence ICT will go off the rails
The Federal Government's chief auditor has warned that the Department of Defence's ICT operation is teetering on the brink of a dangerous precipice, in a landmark report published this afternoon into its current ICT governance structures and projects.
IBM to revamp HCF’s core IT systems
Australian health insurer HCF today revealed it had inked a major multi-million dollar contract with IBM which will see Big Blue "continue" to transform HCF's IT systems, using IBM's iLog and Lombardi software to do so.
Medibank appoints new tech chief
Private health insurance provider Medibank has announced the hiring of a new head of technology, effective from the end of November.
Another Lotus migration: Caltex details huge Office 365, Windows 7 rollout
Petrol and convenience store retailer Caltex has revealed it has completed a large migration away from IBM's ailing Lotus Notes/Domino platform and onto Microsoft's Office 365 cloud email system, alongside other associated technology deployments such as an upgrade of the company's desktops to Windows 7.
Why is Transport for NSW signing a 10-year, 1bn deal with IBM?
IBM might have been banned from signing new contracts with the Queensland Government over the Queensland Health payroll systems disaster, but that apparently hasn’t stopped other Australian jurisdictions from dealing with the vendor. The Financial Review reports this morning that Transport for NSW (which was formed from the merger of the NSW RTA, maritime, transport construction authority and Country Rail groups) is poised to jump into bed with Big Blue in a big way.
Woolworths store managers get Gmail
Google Australia today revealed that retail giant Woolworths had also deployed the search giant's email application Gmail and other custom applications based on Google Apps to all of its store managers, as part of a nationwide rollout of Apple's iPad tablet slated to hit some 890 staff.
Ruckus to deploy Wi-Fi network at Western Sydney University
Ruckus Wireless has been selected to roll out 'smart Wi-Fi' across all Western Sydney University (WSU) campuses.
Microsoft criticises AG Dept’s cloud rules
Global technology giant Microsoft has asked the Federal Government to review a controversial policy enacted by the Attorney-General's Department last year which which require departments and agencies to explicitly acquire the approval of the Attorney-General and the relevant portfolio minister before government data containing private information can be stored in offshore facilities.
Norfolk Group picks Hyper-V over VMware
A major Australian engineering services company has revealed it recently picked Microsoft's Hyper-V virtualisation solution over VMWare's dominant solution as part of a consolidation of its server and datacentre infrastructure.
Pullman Sydney Airport hotel deploys cloud-based communications
The newly opened Pullman Sydney Airport hotel, part of the AccorHotel Group, has deployed a cloud-based communications solution using technology by Alcatel-Lucent Enterprise (ALE) and McLaren Technologies.
WA Govt agencies ignore constant warnings on IT security
Western Australia's Auditor General has warned that over a half of government agencies are failing to heed advice on IT security.
ATO still struggling with WinXP upgrade
Remember how in October 2011 the Australian Taxation Office revealed that it would finally ditch Microsoft’s legacy Windows XP operating system and adopt Windows 7? Yeah, not so much.
$145m project collapse: AFP fails to upgrade 18-year-old case management system
As regular readers of Delimiter will know, Australia's police forces have not precisely covered themselves in glory when it comes to upgrading their ageing IT systems.
Wells quits Avaya for SaaS firm Workday
Australian IT industry stalwart Rob Wells has quit his post as the managing director of Avaya's Australian operations and will instead establish the local division of Software as a Service business software group Workday.
NSW finalises colossal datacentre consolidation
The New South Wales State Government this week announced the Leighton subsidiary Metronode as the winner of its long-running and wide-ranging datacentre overhaul project, with the company to construct two new substantial facilities which will allow the state to consolidate its IT operations drastically.
Defence has 200 Australian ‘datacentres’
A new revelation by the Department of Defence this week, as it gets ready to changeover its massive centralised processing contract, shows that some departments just have more legacy than others.
Future IT project fail? NSW Police gets COPS replacement funding
If you've been following state government IT in Australia for as long as I have, it starts to get easier and easier to see major IT project failures before they even happen. And NSW Police just popped up a doozy.
QBE appoints new CIO amid restructure
Insurer QBE has unexpectedly appointed a new chief information officer, with its incumbent executive holding the position shifting to another position within the group.
$63m baby: Oracle sells ‘the works’ to Defence
Oracle has revealed that it signed a wide-ranging $63 million contract with the Federal Department of Defence earlier this year that will see the US technology giant supply virtually all of its major product lines, ranging from its popular PeopleSoft, Database and Fusion products to its Exadata hardware and even its Exalogic Elastic Cloud technology.
Treasury dumps BlackBerry for iPhone 5, iPad
The Federal Department of the Treasury has told ZDNet that it's ditching its fleet of BlackBerrys for Apple iPhone and iPad devices.
Budget 2016: Major Police IT projects win funding
Commonwealth law enforcement agencies such as the Australian Federal Police and Crimtrac have won big in this year's Federal Budget in terms of their IT infrastructure programs, with the Government greenlighting a series of major initiatives.
Defence finally starts certifying Android
Those of you with long memories will recall that the Department of Defence’s Defence Signals Directorate division, which is tasked with certifying technology for use in the Australian Government, has long had an aversion to Android. Windows- and BlackBerry-based mobile devices have long found favour with the DSD, and in April 2012 the agency even added (shock!) Apple’s iOS operating system, but for years Android has sat on the outer, leaving those public servants and politicians interested in the Android operating system out in the cold. Well, late yesterday news arrived that Samsung, at least, may be on the verge of getting access to the inner circle.
Commission of Audit backs high-risk shared services schemes
The new Coalition Government’s Commission of Audit (CoA) has recommended the Federal Government investigate the same kind of whole of government shared corporate services scheme which have abjectly failed most Australian State Governments over the past half-decade and resulted in widespread IT service delivery problems.
Microsoft beats Salesforce to utility CRM deal
Energy retailer Australian Power & Gas has picked Microsoft’s Dynamics CRM system over rivals Salesforce.com and Right CRM as the base platform for a customer relationship management overhaul to tackle incoming email complaints.
The ABC didn’t sack Bitcoin miner
The Australian Broadcasting Corporation didn't fire an un-named IT worker who attempted to use the broadcaster's vast server infrastructure to make himself a fortune through the Bitcoin virtual currency system, it has emerged, with the employee merely being disciplined and having their access to certain IT systems restricted.
CIO gives top seven tips for cloud adoption
Excellent blog post here from Altium chief information officer Alan Perkins, who gives his top seven tips for the most important things to consider when moving enterprise IT services into the cloud.
Unisys launches IT support desk for NSW government agencies
Global IT provider Unisys has launched a new service desk that will provide centralised IT support services to NSW Government departments and agencies under the GovConnectNSW banner.
Q+A: Oracle’s banking chief Ashwin Goyal
Delimiter recently conducted an interview with Ashwin Goyal, Oracle's global vice president & general manager, Financial Services.
Melbourne Cup with Atlassian looks fun
Nice little video produced about Melbourne Cup Day at Australian software company Atlassian. Looks like quite a lot of fun was had by all :)
Govt blows $14.4m on Windows XP, Server 2003 support
The Federal Government has paid Microsoft more than $14.4 million for custom support of the outdated Windows XP and Windows Server 2003 operating systems, in a costly move which further demonstrates the extreme cost of running operating systems which are no longer formally supported by their vendors.
Victoria Police … plastering over underlying IT disasters with sexy gear?
The boys in blue are in line, apparently, for hot new gadgets such as body worn cameras, tablets and more, in an effort to modernise the force. Not mentioned, of course, are the significant problems which Victoria Police faces with fundamental IT service delivery.
HP firms up multimillion deal with Downer EDI
Technology giant HP has announced a six-year multimillion-dollar infrastructure technology outsourcing services agreement with Downer EDI Limited, an Australian-based engineering and infrastructure management services company.
Microsoft jacks up Aussie Azure cloud prices by 26 percent
Personally, I'd suggest that 10 percent is a figure chief financial officers can understand in this context. But 26 percent is likely enough to raise more than a few eyebrows.
Novell to boost “best product” SuSe in Australia
If you're after a good belly laugh, I recommend you check out CIO Magazine's interview here with the Australian sales director for Novell's SuSe Linux distribution.
Wollongong club group ditches email
Matt O’Hara, a club owner in Wollongong, has largely gotten rid of email for good, and is reportedly happier for it.
SaaS apps now mainstream in Australia
It was only a few years ago that the term "Software as a Service" was almost anathema in Australia's IT industry, with almost all organisations preferring to deploy applications on an in-house basis. But according to respected analyst house Telsyte, in certain categories the deployment model is now "mainstream".
Is HP currently cutting Australian jobs?
Global technology giant HP has refused to say whether or not the 25,000 to 30,000 job cuts it is making globally will have an impact on the company’s extensive Australian workforce, although speculation flying around Australia’s IT industry this afternoon and the company’s past history suggests Australia will not be spared.
Microsoft beats SAP to Hastings ERP deal
Microsoft this week revealed that it had beaten fellow technology behemoth SAP to a major enterprise resource planning deal with Australian industrial dealership Hastings Deering, in a move which will see Redmond’s Dynamics AX 2012 software entrenched at the company.
Qld Govt censors ICT audit, but makes progress on ICT strategy
Over the past month, the Queensland State Government has repeatedly declined to release the whole of government ICT audit it conducted last year. However, there are signs the state is making progress on plans to address wide-spread problems in ICT project and service delivery which have bedevilled many of its departments and agencies over the past half-decade.
DiData lands Aussie customer for new cloud
Global IT services outfit Dimension Data has announced a new range of global cloud services, simultaneously revealing it has signed up the Australian Centre for Advanced Computing and Communications to use the platform.
Australia’s Windows 7 love affair turns steamy
It might have taken a few years for Australia to shift into gear when it comes to Windows 7, but evidence is growing that the nation’s initial flirtation with the platform is rapidly accelerating into a full-blown romance.
Enterprise will hold back on Windows 8
I recently came across a fantastic series of posts which pretty much sums up what I think about Microsoft's incoming new operating system Windows 8.
Oil firm taps IBM’s IT experience with app management deal
Oil and gas explorer and producer INPEX has announced the signing of a new application management deal with IBM in Australia.
Obamacare web fiasco won’t be the last big IT fail
The uncomfortable reality is that no one really knows how to design or manage large, complex IT projects.
Symantec dumps Aussie support staff
According to iTNews, security vendor Symantec has dumped what little Australian technical support presence it had, offshoring the jobs overseas.
Dropbox opens Sydney office
Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.
Get em young: Windows 8 indoctrination
Many young Australians head off to school these days with a collection of Apple paraphenalia; iPhones, iPods and now iPads are common items to see in the schoolbags of students heading off to both high school and primary school. However, for at least one young man, there won't be any Apple in his forseeable future.
IBM received leaked info during Qld Health payroll bid
The somewhat disturbing revelations from the Commission of Inquiry into Queensland Health’s payroll systems disaster just keep on coming. The Brisbane Times reports today that prime contractor IBM was actually forwarded leaked information that could have helped it win the payroll upgrade contract.
Lenovo’s IBM server + Motorola buys will raise new security questions
Remember when the Financial Review reported in August that devices manufactured by Chinese vendor Lenovo (including its extremely popular ThinkPad line) had been banned from use in the “secret” and “top secret” networks of the intelligence and defence services of Australia, the US, Britain, Canada and New Zealand, because of similar espionage concerns as have been leveled at Chinese networking vendor Huawei? Well, Australian government agencies just got a whole new kettle of fish to worry about, with two key acquisitions by Lenovo which have taken place over the past week or so.
NSW Govt adds to Qld and Victoria’s appalling record on IT disaster recovery planning
The NSW Government’s Auditor-General has severely criticised eight of the state’s agencies for failing to have basic elements relating to disaster recovery planning, in comments that come after the Queensland and Victorian Governments have recently suffered similar criticism.
The Inside Track: What we learned from the Sydney AWS outage
The Sydney Amazon Web Services outage could end up being a long-term positive, if it heightens the stability of major IT infrastructure. However, if IT professionals don't heed its lessons, then the opposite will be true. Where one outage can occur, others can follow. And the damage may not quite be as limited the next time around.
The Inside Track: What’s behind Macquarie Uni’s move to ditch Gmail
Macquarie University’s very public decision this week to dump the Gmail platform it adopted with great pomp and ceremony just five years ago sends a clear message to Australian chief information officers of what they can expect when they buck corporate IT trends: Internal insurrection and ongoing dissent.
Victoria to trial IoT tech for better water management
In what it is calling "an Australian first", Victoria's South East Water has started trials of a new low-powered Internet of Things (IoT) technology to improve real-time monitoring and help to boost the reliability, efficiency and safety of its water and sewer assets.
Brisbane Airport extends IT services deal with Data#3
Australian IT solutions firm Data#3 has announced the signing of a new deal that will see it continue to provide infrastructure support for Brisbane Airport Corporation (BAC) for a further two years.
BoQ deploys Salesforce.com CRM
Bank of Queensland today revealed that it is deploying a new software as a service-based customer relationship management system which would deliver it a dramatically simplified and flexible platform for dealing with customer accounts, with the technology reported to be supplied by US-headquartered vendor Salesforce.com
Westpac appoints McKinnon lieutenant Whincup CIO
Top tier bank Westpac has appointed one of Bob McKinnon's top lieutenants, UK import Clive Whincup, to succeed him as chief information officer.
NAB CIO gets promotion amongst reshuffle
The National Australia Bank appears to have conducted a minor reshuffle of its executive leadership team, including what appears to be a promotion for NAB chief information officer Adam Bennett.
Surprise? Qld Police stuck in IT dark ages
A review of Queensland's police and law enforcement resources has found the Queensland Police Service's (QPS) technology capability is "significantly behind" that of comparable police forces in other jurisdictions, with archaic stand-alone IT systems lacking interconnection and modern technology not available to support officers in the field.
Macquarie follows Westpac in IT offshoring
The Australian Financial Review late yesterday reported that financial giant Macquarie Group (commonly known as Macquarie Bank, although it has very diverse interests) is following Westpac in laying off Australian IT staff in favour of shifting jobs to India.
Law firm Macpherson Kelley deploys Commvault data platform, flash storage
Australia-based law firm Macpherson Kelley has deployed Commvault's data platform and Pure Storage FlashArray in order to improve information management and boost efficiency.
Google Glass has not yet launched … but Westpac is trialling an app
Google's augmented reality and heads-up display headset Google Glass hasn't yet formally launched, but that hasn't stopped some of Australia's major corporations from developing an app for the latest hot platform.
Unisys IT modernisation gives Co-operative Bank a boost
Unisys has released a statement saying that its New Zealand subsidiary has improved the Co-operative Bank’s IT infrastructure using Unisys ClearPath Forward systems.
NSW Education Dept’s SAP-based billion-dollar LMBR system is still malfunctioning
Those of you with an enduring interest in State Government IT projects will recall that Delimiter has covered the NSW Education Department's Learning Management and Business Reform (LMBR) project on many occasions.
Queensland policeman charged over unauthorised database access
A police constable from Queensland has been removed from official duty and charged with misconduct over unauthorised access of a police database, after an investigation by the Crime and Corruption Commission (CCC).
A complete picture of NAB’s IT transformation
You may have noticed that National Australia Bank enterprise transformation EGM Adam Bennett gave a speech at a CEDA lunch in Sydney this week. The executive's comments have caused a flurry of articles in the media. A brief overview, for your Friday afternoon reading pleasure, can be found here.
Qld Heath payroll: Senior bureaucrats sacked
The fallout from the payroll systems disaster at Queensland Health is continuing, as hard as that may be to believe. This morning Queensland Premier Campbell Newman took the unusual step of sacking a number of senior state government bureaucrats who had been involved in the debacle.
CenITex cuts another 60 staff
Troubled Victorian Government IT shared services group CenITex has flagged plans to cut another 60 staff from its roster, as wider plans progress to outsource the infrastructure and services currently being provided by the group to other Victorian Government departments and agencies.
SA e-Health system could cause fatalities
It used to be pretty rare that Australia would see an IT system implemented or maintained so poorly that it had the potential to cause fatalities or serious injury. But not any more. This year we’ve seen three such cases in Victoria alone, linked separately to failing IT systems at Victoria Police (which actually did result in several deaths), a Victorian hospital and, most worryingly, with relation to children’s safety under the care of the Department of Human Services. Well, last week South Australia got its own potentially fatal IT system.
BioPak replaces Sage, MYOB with NetSuite
Cloud-based business software company NetSuite this week revealed that Sydney-based sustainable packaging company BioPak over a year ago replaced a number of point solutions such as MYOB and Sage's customer relationship management software with a comprehensive NetSuite-based solution for its business applications.
iPad minis replace Windows Mobile at Arnott’s
From iTNews earlier this month comes a rather interesting story about how food giant Campbell Arnott’s has deployed a fleet of several hundred iPad mini tablets to replace legacy Windows Mobile devices being used by its field staff.
IBM, VMware sign strategic cloud partnership
IBM and VMware have agreed a strategic partnership aimed to make it easier for businesses to advantage of the cloud’s speed and economic factors.
Screwing the pooch: How IBM’s Qld Health disaster will change IT project governance
The remarkable thing about the Commission of Inquiry report is that it stays lays out IBM's culpability in a way which previous audits conducted by the Queensland Auditor-General and consulting firm KPMG did not.
Questions raised about Post IT transformation
Australia Post has issued a statement staunchly defending the progress of its IT transformation program, Building Future Ready IT, as questions are being raised about some aspects of the project's ability to meet its goals on time and while avoiding significant risks associated with any such corporate technology renewal effort.
NTT Data wins new $700m deal to operate Myki platform
NTT Data will continue to manage and operate the Myki ticketing system from the start of next year, following the signing of a new $700 million contract with Public Transport Victoria (PTV).
iBooks textbooks? Sorry, not for Australia
Apple has limited access to the broad range of new educational textbooks announced through its iBookstore overnight to students in the US, locking Australians and those in other countries out of accessing the new content from publishers such as McGraw-Hill and Pearson.
Nokia Lumia rollout for Sara Lee
Finnish smartphone seller Nokia today added another name to the growing public list of large Australian organisations which have decided to deploy its Windows Phone-based Lumia line as their corporate smartphone, picking the series ahead of competing options from Apple and Android.
Movie effects firm Animal Logic deploys Brocade network switches
Digital animation and visual effects studio Animal Logic has announced it will deploy network switches from Brocade in order to cope with the data demands of the next generation of 3D movies.
An insider’s view of NAB’s IT transformation
Last week, for the first time in several years, National Australia Bank conducted a relatively open and transparent briefing on what's really going on behind the closed doors of its IT operation, with technology czar Gavin Slater addressing a lunch held by the Trans-Tasman Business Circle, with a startlingly open view into its operations.
Microsoft beats SF.com to another CRM deal
Microsoft announced this week that its Dynamics CRM solution had beaten rival platform Salesforce.com to another Australian deal for CRM delivered through a web browser, with the company picking up work at local conferencing services provider Redback Conferencing.
Capgemini deploys Amazon cloud insurance platform for SICorp
Consulting company Capgemini this week announced that it has successfully implemented a new cloud-based system to deliver a complete outsourced core insurance platform for the New South Wales Self Insurance Corporation (SICorp).
Jetstar deal the Asian wind beneath Telstra’s wings
Telstra is talking up the international prospects for its Network Applications and Services (NAS) arm after securing a significant contract to manage IT management and procurement on behalf of expanding regional budget airline Jetstar.
NAB moves website into Amazon cloud
In an article in The Australian newspaper this morning, it was revealed that NAB had switched its entire public-facing website into Amazon’s cloud (excluding, of course, sensitive areas such as Internet banking).
Defence finally allows staff iPhones, iPads
iOS is generally considered a very secure and modern mobile platform — certainly more secure than Android and a heap more modern and functional than BlackBerry’s various offerings. Yet it has taken five years for the Department of Defence to allow its staff to procure iOS devices.
NBN Co appoints John McInerney as CIO
The National Broadband Network Company has appointed former Telstra and HP executive John McInterney to be its new chief information officer starting on 3 December this year, following the departure of inaugural-NBN Co CIO Claire Rawlins in August.
Dept of Defence extends Unisys IT support contract
The Department of Defence has announced it will extend its contract with Unisys that sees the US-based firm's local subsidiary provide IT support services at locations across Australia.
2,000 Qld IT staff to be outsourced, says union
Some 2,000 Queensland Government IT staff are set to be outsourced in the wake of the state's disastrous ICT Audit, according to one of the Government's main unions.
University of Melbourne launches new hybrid supercomputer
The University of Melbourne has launched a new supercomputing service called Spartan it says will boost research at the institution.
Microsoft’s Dynamics Online wins ASD certification
Microsoft Dynamics CRM Online, a customer relationship management software package, has passed Australian Signals Directorate (ASD) certification to host unclassified but sensitive government data.
Rackspace promises Aussie datacentre
Will Rackspace roll out Australian datacentre infrastructure in the next year or so? The company says yes, but we'll believe it when we see it.
Two years on, Virgin happy with Exadata
When it was first revealed in 2008, Oracle's Exadata machine was an unproven new factor; its new model tying Oracle's software to a specific hardware platform for the first time. But two years after its implementation, one of the first Australian customers to deploy an Exadata has praised the platform, giving credence to the idea that it has earnt its place.
NSW Govt may scrap IT shared services units
The New South Wales Government has indicated it may follow in the footsteps of fellow states Queensland and Western Australia and drastically re-work its IT shared services strategy, in the wake of questionable benefits having flowed from the scheme.
ThreatMetrix acquires Aussie security firm TrustDefender
Australia based TrustDefender, a specialist in secure browsing technologies and malware protection, has been acquired by US-based ThreatMetrix, a provider of cybercrime prevention solutions. Consolidated under the ThreatMetrix brand, the company will operate in the US, Australia and Europe with its headquarters in San Jose, California.
Sydney Water IT faces audit
The NSW State Government has announced it will conduct an audit of the IT and marketing budget of utility Sydney Water, in the wake of revelations the company spent some $7.1 million on the development of a new website, which went live in March this year.
Two years later, NTT sacking Frontline staff
Just two years after Japanese technology consortium NTT revealed it would purchase the majority of Australian IT services firm Frontline Systems (which also owns hosting company Harbour MSP), the trio have revealed plans to make a substantial number of Australian staff redundant as part of a reorganisation.
Comcare goes cloud for DR
Cloud computing projects in the Federal Government are a little thin on the water these days, despite the fact that the previous Labor administration tried to push for further adoption in the public sector, and despite the fact that cloud is all the rage in state governments at the moment. That's why we're particularly interested in this little gem posted by Australian Government chief technology officer John Sheridan on his blog today.
Watch out, CIOs — CMOs are stealing chunks of your IT spend
Chief marketing officers are increasingly making technology decisions for their organisations, according to a new study published today by technology analyst firm Telsyte.
Qld may ditch $1.2bn Health payroll project, start again
Remember Queensland Health’s botched payroll systems overhaul? The project which was initially estimated to a relatively small initiative, but ballooned out in value to more than $1.2 billion and stil doesn’t quite work? Yeah. According to an article in the Courier Mail this morning, the new LNP administration in Queensland is considering ditching the whole thing and starting again.
UWS, UTS share datacentre space
Two of Sydney's largest universities have teamed up to source co-location datacentre space from business-focused telecom Macquarie Telecom, in an effort to pool their resources and bettter serve the needs of students and staff.
Telstra bets on Windows 10 solution to boost retail engagement
Telstra is rolling out Microsoft Windows 10 on Surface devices at its retail outlets in a move aimed to blur the line between in-store and online sales.
Qld Govt launches ICT action plan, IT dashboard
The Queensland State Government this morning launched an ICT Action Plan containing dozens of measures designed to transform its extremely troubled ICT project and service delivery capabilities, as well as switching on its US-style ICT dashboard designed to give onlookers direct information about the state of its ICT projects.
Budget 2016: NEC to deploy CrimTrac’s new biometrics platform
NEC Australia has been awarded the contract to deliver CrimTrac’s "next generation" biometrics crime-fighting tool, the Government has announced.
Vic Govt to sack CenITex board
The Victorian Government is set to remove the board of troubled state IT shared services agency CenITex, according to a report published by Melbourne newspaper The Age late last week.
Aurecon appoints new tech chief
International engineering and advisory company Aurecon has appointed ex-Toll Group tech specialist Carl Duckinson as its new Chief Information Officer.
IBM and Queensland squabble in court over Health payroll disaster
Remember that massive, billion-dollar payroll IT systems disaster at Queensland Health? Remember how the prime contractor IBM disavowed all responsibility for it? And how the Queensland Government subsequently sued the company and banned IBM from any further work with its departments and agencies? Yeah, good times.
Basic Govt IT needs a fundamental rethink
Government systems could be redesigned from the ground-up to make it easy to reorganise, merge and demerge departments, so that a person's email system can be rapidly and easily moved from one agency to another, or the HR information of two departments can be consolidated in a merger at low cost.
Fiona Stanley Hospital IT gets $40m more
The Western Australian Government has allocated a further $40 million in funding to the troubled IT systems of the state's flagship Fiona Stanley Hospital, in a state budget which comes ahead of the similar, $187 million deployment of similar new IT systems at the upcoming Perth Children's Hospital.
Village Roadshow goes cloud with Interactive, NetApp
Village Roadshow, the Melbourne-based company that has been entertaining Australians since 1954 with theme parks, resorts and attractions, cinemas, music and DVD distribution, has moved its data storage to the cloud. The Infrastructure as a Service (IaaS) data centre model for Village Roadshow was built on NetApp hardware and provided by service provider Interactive to manage Village Roadshow’s substantial data growth.
Australia’s first driverless bus takes to the road
Australia’s first "fully driverless" and electric shuttle bus took to the streets of South Perth yesterday for the on-road stage of its ongoing trial, according to the RAC.
Recruiter picks Telstra for cloud, telco services
Recruitment and HR services provider Randstad has signed a three-year deal with Telstra, to provide telecommunication services and transition the company into a cloud-computing model.
CommBank ditches softphone strategy for smartphones
The Commonwealth Bank of Australia has confirmed plans to substantially modify its high-profile softphone-based unified communications strategy recently implemented at its flagship Commonwealth Bank Place facility in Sydney, turning instead to a mass smartphone deployment as its replacement.
Victoria dumps HealthSMART e-health project
The Victorian State Government has reportedly decided to walk away from its troubled central electronic health project HealthSMART, which has reached only a limited number of its goals over the past decade since it was initiated, despite soaking up several hundred million dollars worth of government funding.
Tasmania to build on-island cloud for community and government services
The Tasmanian Government has announced it will build an on-island cloud service that will host most government data and services in the near future.
ANZ Bank says no business case for core banking IT overhaul
Right now, there is a 'halo' effect that surrounds CommBank's core banking overhaul project that gives strong credence to the business case for its first mover advantage in the core banking IT race. I'm not sure that ANZ really understands just how powerful this overall effect can be. If it did, I would suspect it would be quite worried indeed.
VMware tightens grip on NSW councils
Virtualisation giant VMware this week revealed it had signed a wide-ranging contract renewal involving some forty three local councils across New South Wales, in a move which the vendor said was expected to result in savings of up to $3 million for the council group as a whole and the further deployment of its technology.
The Australian government must take cyber security more seriously
Most of us can relate to the government’s plan to build 12 new submarines for A$50 billion, at least in principle. But you might be alarmed to hear the government is investing only a fraction of that amount on protecting us from cyberattacks.
The Westpac dialectic: IT outsourcing and warring narratives
At a certain point, corporate-speak becomes more than an abstraction. It becomes more than a useful metaphor. It becomes something which is simply undesirable in the honest relationship between an employer and and an employee. It becomes something which is all-too pervasive in our media-saturated society. It becomes ... spin.
Australia tax reversed: Office 2016 pricing better in Australia
Microsoft has reversed a lengthy trend towards jacking up the pricing on its software for the local market, with analysis showing Australians will actually pay significantly less for its brand new Office 2016 suite released this week than users in the United States.
Bulletproof poaches Rackspace MD
Australian hosting company Bulletproof poaches the local country manager of international hosting giant Rackspace.
Three years on, RailCorp may get CIO
More than three years after it lost its last chief information officer, NSW State Government agency Railcorp has finally flagged plans to overhaul its IT executive management structure, in moves associated with the split into two separate divisions, Sydney Trains and NSW Trains.
Federal Govt releases big data strategy
The Federal Government has this afternoon released the formal version of its whole of government big data strategy, which whole of government chief information officer Glenn Archer and others in the Canberra public sector have been working on for some time.