CommBank’s deep innovation is redefining our notion of what a bank is

The remarkable wave of technological innovation emanating from the Commonwealth Bank of Australia is forcing Australians to redefine their fundamental concept of what a bank is, and reimagine what their basic relationship to such an institution should be.

Govt launches ‘government as an API’ through new CMS

The government has implemented a 'Government as an API' service that is aimed to provide more powerful and consistent use of digital content across multiple services.

Medibank CIO quits after five months for Suncorp

Banking and insurance giant Suncorp today revealed it had appointed Sarah Harland as its new chief information officer, just five months after the executive took up a similar position at health insurer Medibank Private.

Microsoft’s Dynamics AX for Azure cloud to launch in Australia

Microsoft has announced that Dynamics AX, the latest version of its Enterprise Resource Planning (ERP) software product, will soon be available in Australia and hosted in local data centres.

Farce: WA Health can’t manage to find a CIO after six years

Every major organisation in Australia needs a senior executive to hold its top technology role. The minute you abandon that concept, is the minute you invite the kind of IT disasters and cost blow-outs that are already rife within Australia's state-based public sector.

The Good Guys calls in IBM for B2B digital portal launch

The Good Guys, the Australian household appliance retailer, has said it collaborated with IBM on the construction of its new B2B online portal aimed to transform engagement with its business customers.

Australian Govt re-kindles office file format war

The Federal Government's peak IT strategy group has issued a cautious updated appraisal of currently available office productivity suite file formats, in what appears to be an attempt to more fully explain its thinking about the merits of open standards such as OpenDocument versus more proprietary file formats promulgated by vendors like Microsoft.

ASG to provide Windows 10 desktop as a service for Finance Dept

IT services player ASG Group has inked a four-year agreement with government to provide a 'desktop as a service' solution for the Department of Finance.

Macquarie opens kimono on IT operations

One of Australia's largest but most secretive IT end user organisations has this week given industry observers a tantalising glimpse of its broad IT strategy, including staff restructuring across the board, back-office systems integrations and offshoring moves.

NSW appoints digital economy taskforce

The NSW Government has taken another step in meeting its commitment to put development of the state's technology sector at the front of its priority list, announcing today the formation of a taskforce that would help form a ten-year action plan to develop the state's digital economy.

Core banking IT battle not over, says NAB

The chief information officer of National Australia Bank has delivered a major speech arguing that it's too early for any of Australia's major banks to "claim victory" in the race to upgrade their aging technology platforms, in comments that run directly counter to the Commonwealth Bank's ongoing claims that it is far ahead of its rivals in the area.

Vic Govt mulls choose your own device policy

When it comes to working in government departments and agencies, you know the drill when it comes to personal IT infrastructure. Public servants are typically issued with an ageing desktop PC bought about five years ago and running Windows XP (or sometimes, God forbid, Windows Vista), a BlackBerry for their mobile phone, and they'll have to argue with their IT support team to get permission to install something as basic as Mozilla Firefox. We've all been there at one time or another. However, if an article published by Intermedium last week is to be believed, the Victorian Government is seeking to shake this paradigm up.

Dimension Data to fit out flagship Queensland Government skyscraper

Global ICT services provider Dimension Data has won the bid to fit out and support the networking infrastructure for the Queensland Government’s new flagship offices at 1 William Street, Brisbane.

NEC keeps parliamentary IT services work

Remember how a damning report was published in October 2012 noting that the IT systems running Australia’s Federal Parliament were a complete shambles? Remember the litany of complaints which politicians and their staff filed with the Department of Parliamentary Services over the issue? Well, things might be gradually improving at the Parliament courtesy of its new chief information officer, but at least one thing is going to remain the same: The IT services firm servicing the politicians’ electorate offices.

Brickworks details ERP integration project

In a case study published by Microsoft this week, Brickworks details how it has integrated various accounts payable and invoicing systems together using a combination of SharePoint, software from smart processing company Kofax and Microsoft partner Efficiency Leaders.

The ABC didn’t sack Bitcoin miner

The Australian Broadcasting Corporation didn't fire an un-named IT worker who attempted to use the broadcaster's vast server infrastructure to make himself a fortune through the Bitcoin virtual currency system, it has emerged, with the employee merely being disciplined and having their access to certain IT systems restricted.

Vic Govt abjectly fails IT security tests

An audit of the Victorian Government's IT security defences and ability to respond to major cyber-attacks has found it woefully unprepared, with its IT systems suffering over 100 "serious breaches" and the state unprepared for any serious online attack.

SA Govt CIO to fix Victoria’s IT nightmare

The Victorian State Government has appointed Grantley Mailes, a former whole of government chief information officer for sister state South Australia, to lead a committee to establish a new wide-ranging IT strategy to resolve Victoria's ongoing problems with IT service and project delivery.

NSW Health reveals huge Oracle platform rollout

The shared services division of NSW Health this week revealed it had deployed a massive implementation of Oracle’s hardware and software systems in an effort to support its human resources and payroll functions, with the agency using Oracle products from its E-Business suite to hardware systems such as the vendor’s Exalogic and Exadata systems.

NT Govt buys a new IBM mainframe

Due to the incredible rise of the x86 chipset over the past several decades, it's easy to forget that at the beating heart of many organisations, those ancient dreadnoughts which the IT industry knows as the common or garden mainframes are still found, continuing to promulgate their ever-lasting mission of stability, cost efficiency and power.

Two mid-size Aussie retailers go NetSuite

Cloud business software vendor NetSuite has revealed that two mid-level Australian retailers, Indian handcraft store Tree of Life and veterinary and pet healthcare supplier Vet-n-Pet, have deployed a broad swathe of its e-commerce and business management software in an effort to get their growing operations under control and scale for growth.

Qld Heath payroll: Senior bureaucrats sacked

The fallout from the payroll systems disaster at Queensland Health is continuing, as hard as that may be to believe. This morning Queensland Premier Campbell Newman took the unusual step of sacking a number of senior state government bureaucrats who had been involved in the debacle.

Anna Bligh promises 5,000 iPads for schools

Queensland Premier Anna Bligh has promised that her Labor State Government will commit $5.7 million to deliver some 5,000 iPads to year 7 students across the state in a high-profile educational trial of the Apple tablets, should Labor retain power in the upcoming state election.

Back to the future: Qld kickstarts payroll consolidation

The new LNP Queensland State Government has revealed plans to consolidate eight "outmoded and heavily customised" payroll IT systems into one outsourced system, in a move which will re-ignite the debate over how the state should provide core IT services supporting administrative functions to its various departments and agencies.

CUA claims victory in core banking overhaul

Minor banking and financial services group CUA has claimed victory in an overhaul of its core banking platform conducted with the assistance of Tata Consultancy Services (TCS).

The NSW RTA’s iMacs lasted a full decade

The NSW RTA (now the RMS) finally reveals plans to replace the 'sunflower' iMacs in its motor registries around the state, a decade after they were first deployed. Now that's what you call return on investment.

Keane peels ‘Chinese cybersecurity attack’ apart

Crikey columnist Bernard Keane has developed a nasty habit for pouring cold water all over ‘cybersecurity’ experts and government spin-doctors, who have constantly hyped-up perceived IT security dangers and Internet attacks into the kind of “cyberwar scenario that IT security vendors have wet dreams over. We’re sure ASIO, the Defence Signals Directorate and a bunch of other G-Men in black will be over shortly to arrange Keane’s compulsory education campaign.

Westpac follows CBA with cardless ATM access

Remember how in the middle of last week, the Commonwealth Bank announced a raft of measures to reform mobile access to its infrastructure, including cardless access to ATM machines? Well, it appears the competition was watching. Barely had CommBank gotten its announcement out of the door when Westpac followed.

Turnbull outlines Govt ICT vision

Communications Minister Malcolm Turnbull has published an extensive article arguing that the Federal Government needed to do a better job of connecting with Australians via digital channels and that public sector IT projects needn't cost the huge amounts that some have in the past.

Can Australia lead global cloud market?

The Australian Government’s IT industry advisory body has stated in a report that the nation has the scope to become a global leader in cloud computing technology and drive innovation and productivity.

Peregrine deploys Microsoft Power BI in IoT pilot

South Australian convenience retailer Peregrine Corporation has announced plans to pilot an Internet of Things (IoT) and Microsoft Power BI data analytics solution to reduce business risks.

Are police drones just toys for the boys?

Military tactics and hardware can make policing more appealing to recruits and generate impressive media spectacles, but they do not prevent or solve crime. The underlying causes of social disorder go unaddressed while public funds are spent instead on expensive but ineffective and potentially dangerous toys.

Suncorp picks Oracle to replace core

Tier two banking and insurance giant Suncorp has picked Oracle's next-generation banking platform to replace its aging Hogan core banking system, as the momentum around core banking replacement projects accelerates in Australia.

HP starts cutting Aussie staff; Caspari ascends

Well, that didn't take long. Just a couple of weeks after global technology giant HP revealed it would be cutting some 27,000 employees globally, the company's local cuts have started to surface.

NSW releases draft ICT strategy to lead tech sector

The NSW State Government has released a draft ICT strategic framework, which it hopes will help it become a leader in technology across Australia.

Salesforce needs a more anti-social approach

As it continues its mega-push into what it has described as "social enterprise" technologies, risks losing its focus on its core CRM products, particularly as its software as a service model has failed to prove itself in several key markets in Australia.

NEC expands NSW Police network business

Diversified ICT services business NEC this afternoon revealed it had retained and expanded its communications-related work with NSW Police, with the Japanese company to continue providing voice telephony services to the organisation and expand its remit to include maintenance and support of its data network as well.

Qantas CIO jets off to Airbus

Qantas Airways' Chief Information Officer, Luc Hennekens, is leaving the company to take on the same role at Airbus, effective 1 October.

Rental chain deploys Office 365 to 90 stores

Home appliance rental franchise chain Mr Rental has deployed Microsoft's software as a service-based Office 365 productivity platform to more than 90 stores across Australia and New Zealand, Microsoft announced this morning.

IBM works on predictive analytics for Thiess

Technology giant IBM last week revealed it had embarked on a new contract with construction and mining giant Thiess which is seeing Big Blue use so-called 'Big Data' techniques to improve the availability and operational productivity of Thiess' mining equipment, initially focusing on the company's mining haul trucks and excavators.

DHS CIO Coles takes central Vic Govt role

Well-regarded IT executive Grahame Coles has resigned from his role as chief information officer at Victoria's massive Department of Human Services to take up a key position in the state's newly created central Office of the Chief Technology Advocate, with the department to conduct a national search for his replacement.

Fire & Rescue dumps GroupWise for hosted Exchange

Fire and Rescue NSW finally ditches Novell GroupWise for a hosted version of Microsoft Exchange.

WA sports dept emerges as cloud leader in Azure deployment

The Western Australian Department of Sport and Recreation (DSR) has moved a number of servers to Microsoft’s Azure Cloud to better connect its 17 locations throughout the large state – including some in the more remote Pilbara and Kimberly regions.

NT gives every police officer an iPad

The Northern Territory has reportedly confirmed plans to deploy Apple iPads to all of its frontline officers, in the latest local wide-scale deployment of tablet technology in a police force.

Wollongong club group ditches email

Matt O’Hara, a club owner in Wollongong, has largely gotten rid of email for good, and is reportedly happier for it.

CenITex cuts another 60 staff

Troubled Victorian Government IT shared services group CenITex has flagged plans to cut another 60 staff from its roster, as wider plans progress to outsource the infrastructure and services currently being provided by the group to other Victorian Government departments and agencies.

Lacking reality: Sysadmins slam “snooping” claims

Australia's peak representative body for systems administrators has taken an axe to claims published in the Sydney Morning Herald last week that a huge proportion of IT professionals abused their system access to illegitimately read others' email, calling for evidence to be presented to back the claim.

SAP loses Aussie MD Ebbeck

The long-serving leader of German software giant SAP's Australian business, Tim Ebbeck, has unexpectedly resigned, with the company currently conducting an executive search to find a replacement.

SAP’s SuccessFactors deploys Aussie datacentre

SAP subsidiary SuccessFactors has opened a datacentre located in Australia from which it will sell its software as a service-based human resource management and business execution software to local customers, in one of the first known deployments of such dedicated Australian infrastructure by a global SaaS vendor.

Disaster ahead? NSW Govt unveils massive SaaS ERP consolidation

The New South Wales State Government has unveiled plans for a massive technology-led project to consolidate a number of different enterprise resource planning systems onto just two new platforms, in a style of project which has historically led to cost blow-outs and extended project delays for similar initiatives accross Australian State Governments.

Victorian Govt continues to suffer major issues with ICT projects

A new report from Victoria's Acting Auditor-General Dr Peter Frost has criticised the state government over failed and badly planned ICT projects that he said were, in some cases, "not acceptable".

Vic Govt instantly blows $4.4m on Windows 2003

The Victorian Government has paid Microsoft a whopping $4.4 million for extended support for the now-defunct Windows Server 2003 operating system, in a move which sharply demonstrates the extreme cost of running operating systems which are no longer formally supported by their vendors.

NAB starts getting real about BYOD

It's only been six months or so since the National Australia Bank admitted that it had cautiously -- ever so cautiously -- dipped its toe into the turbulent waters of implementing a Bring Your Own Device (BYOD) scheme in its operations. However, NAB appears to have already become a convert of the philosophy.

Qantas signs up for Office 365

Qantas has reportedly revealed plans for a mass deployment of Microsoft's Office 365 suite, in a landmark move which will mark one of the first major Australian rollouts of the software as a service platform in a private sector entity.

Corruption allegation hits Sydney Uni IT manager

The Independent Commission Against Corruption (ICAC) will hold a public inquiry commencing on Tuesday 20 March 2012 as part of an investigation it is conducting into corruption allegations concerning a University of Sydney manager's use of a recruitment agency, in which he and his wife had an interest, to recruit contractors and staff to the university.

IAG creates next-gen IT leadership structure as the IT dept starts to break down

Insurer IAG has created a sophisticated new IT leadership structure reflecting the fact that digital disruption is sweeping through its business and it needs to have multiple divisions focused on different aspects of technology -- from operations to testing out new and innovative ideas.

Jetstar deal the Asian wind beneath Telstra’s wings

Telstra is talking up the international prospects for its Network Applications and Services (NAS) arm after securing a significant contract to manage IT management and procurement on behalf of expanding regional budget airline Jetstar.

Fujitsu’s history in Australia: A decent eBook

Some of you may be aware that Japanese technology giant Fujitsu recently celebrated the 40-year anniversary of its launch in the Australian market. As part of the festivities, the company hired credible local technology journalist Graeme Philipson to put together an eBook chronicling that period.

$145m project collapse: AFP fails to upgrade 18-year-old case management system

As regular readers of Delimiter will know, Australia's police forces have not precisely covered themselves in glory when it comes to upgrading their ageing IT systems.

‘Big four’ bank invests $1 million in secure coding skills

A "major Australian Big Four bank" has signed a $1 million, three-year deal with a startup called Secure Code Warrior to boost the secure coding skills of 4,000 of its software developers.

NSW Dept of Finance seeks group CIO

The New South Wales Department of Finance, Services & Innovation (DFSI) has advertised for a new group chief information officer, with its longstanding incumbent CIO Malcolm Freame reportedly shifting into a different role inside the state’s public sector.

New Microsoft Surface + Lumia devices to hit Australia before Christmas

Microsoft’s new range of Surface convertible table devices will launch in Australia in mid-November, the global technology giant announced this week, as well as a clutch of new Lumia-branded handsets to keep Windows mobile enthusiasts happy.

Cloud and fury, signifying nothing

This week, many prominent figures, political and commercial, gathered in that most august of locations, Australia's Parliament House, to launch what was lauded as a landmark report into the development of the nascent cloud computing industry in this nation. But I'm not quite sure what it was all about.

Qld poaches SA whole of govt CIO

The Queensland Government has poached South Australia's whole of government chief information officer Andrew Mills to be its own central CIO, six months after it removed two-time incumbent Peter Grant from the position.

NSW Police wants huge internal social network

The New South Wales Police Force has flagged plans to deploy a sizable internal social networking platform, as it moves ahead with plans to better serve the information needs of its 17,000 police officers and 4,000 civilian administration staff.

Now David Jones gets hacked

news David Jones today notified customers that it had become the latest casualty in a hacking spree which appears to be targeting Australian retailers. The...

Australia Post accelerates digital push with Data61 partnership

Australia Post has announced a new partnership with the country's largest data innovation group Data61 that is aimed to drive continued transformation into a digital services company.

Parliament’s IT systems a complete shambles

The department which runs Australia's Federal Parliament has published a damning report acknowledging it has widespread problems with IT service delivery and infrastructure, stemming from the fact that it has "no parliament-wide IT strategic plan" and no mechanism for making strategic IT decisions, despite a decade of reports warning of the situation.

Five years later, Salesforce is still promising an Australian datacentre

Salesforce has been promising Australian customers for many years that it would start delivering some of its popular cloud offerings from a local datacentre for many years. So where is it?

Ansell turns to SAP as Oracle ERP project lags

Australian condom and medical protection giant Ansell this week revealed it had chosen to extend an existing SAP-based business systems platform from its acquisition of French protective equipment company Comasec to other areas of its business, instead of further extending its new Oracle ERP rollout, which has suffered significant problems.

WA public transport agency downed by hack attempt

It appears that IT staff at Western Australia's Public Transport Authority had a rather different kind of weekend: One in which they descended into the hell of trying to clean out hackers from their IT systems.

Legacy health software lands SA Govt in court

In which the South Australian Government comes up with complex legal arguments as to why it should be able to continue to use a 1980's software package.

RIM appoints Ray Gillenwater as ANZ MD

BlackBerry maker Research In Motion has appointed Ray Gillenwater Managing Director for Australia and New Zealand. Gillenwater replaces Adele Beachley, who resigned in February.

Domain dumps spreadsheets for Salesforce

Real-estate marketing specialist Domain Group has abandoned spreadsheets and integrated with Salesforce's cloud platform in a bid to improve its customer relationship management process. is making in-roads into Australia’s banking sector again

Cloud computing vendors such as have had a bit of a difficult relationship with Australia's banking and financial services sector. This week from the company's Dreamforce conference in the US comes news that is yet again making some headway.

DTO signs MOU with UK’s Government Digital Service

The Federal Government's Digital Transformation Office (DTO) has announced that it has signed an agreement with the UK's Government Digital Service (GDS) that is aimed to help both organisations progress their digital efforts.

Investigation reveals significant problems in Defence’s Telstra deal

In April 2013, the Department of Defence signed a massive new contract with Telstra. With a value of $1.1 billion, the deal was one of the largest telecommunications services contracts signed by any customer organisation in Australia. However, as iTnews reports today, the deal is suffering significant problems.

NetSuite in whole of business TurboSmart deal

Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.

Five months after deleting it, AGL reinstates CIO role

Utility AGL Energy this week revealed it had hired a new permanent chief information officer, pinching a senior Commonwealth Bank IT executive to fill the role it had deleted from its executive roster only five months ago.

At least two web browsers for every Australian desktop: It should be mandatory

In mid-2008, a government staffer at an employee town hall meeting being held by the US State Department got up to ask Secretary of State Hilary Clinton what appeared to be a rather unusual question for the venue. "Can you please let the staff use an alternative web browser called Firefox?" asked public affairs officer Jim Finkle.

Qantas Credit Union deploys Infosys Finacle’s ‘core banking as a service’

One of Australia’s largest credit unions, the Qantas Credit Union, has revealed it will deploy a new core banking platform from Infosys’ Finacle division (EdgeVerve Systems(, as well as a host of other related services, in a move that the bank says will see it transition to a ‘core banking as a service’ model.

NSW to outsource ServiceFirst functions

The New South Wales State Government has followed through on its proposal to outsource key functions of state shared services agency ServiceFirst, inviting the private sector to provide options for the group's future in a move reminiscent of a similar approach taken by the Victorian Government to its IT shared services agency CenITex.

Tassie education dept upgrades Symantec security

The Tasmanian Department of Education has zeroed in on the latest version of Symantec’s Endpoint Protection systems to secure the 40,000 personal computers and 700 servers being used by the department’s staff, schools, colleges, libraries and online access centres.

UNSW deploys Cisco 802.11ac Wi-Fi

It’s a slow process, but gradually the 802.11ac Wi-Fi standard is making its way into consumer and corporate locations to gradually upgrade 802.11a/b/n installations. 802.11ac wireless routers are being sold in stores and mobile devices are gradually getting support. One of the first major organisations in Australia to deploy the technology en-masse will be the University of NSW.

Data#3 flags job cuts: Read the internal email

There was one little fact which Data#3 didn't disclose to investors during its financial results briefing session this week: Job cuts

V8 Supercars deploys Office 365

Software giant Microsoft this morning revealed racing specialist V8 Supercars had adopted its Office 365 software as a service productivity suite, citing the fact that it had outgrown its previous IT platform and needed room for expansion.

IBM Australia jobs going across the Tasman? Great, says New Zealand

We can’t help but be amused by this article in New Zealand’s premiere business newspaper, the National Business Review. In it, veteran technology reporter Chris Keall lampoons an email received by subscribers of the Australian Financial Review, in which the paper’s editor in chief Michael Stutchbury laments IBM Australia’s decision to send jobs offshore, including to New Zealand.

Budget 2016: Major Police IT projects win funding

Commonwealth law enforcement agencies such as the Australian Federal Police and Crimtrac have won big in this year's Federal Budget in terms of their IT infrastructure programs, with the Government greenlighting a series of major initiatives.

Defence wants special ops tablet, smartphone

The Australian Defence Force has gone to market for a solution which will allow it to provide highly secure smartphones and tablets to certain soldiers with the purpose of accessing command systems in the field.

VMware tightens grip on NSW councils

Virtualisation giant VMware this week revealed it had signed a wide-ranging contract renewal involving some forty three local councils across New South Wales, in a move which the vendor said was expected to result in savings of up to $3 million for the council group as a whole and the further deployment of its technology.

Federal Government spends $5bn on ICT annually

Special Minister of State Gary Gray has released a report summarising expenditure by government departments in 2008–09 and 2009–10, which states that the Australian Government is a major consumer and producer of Information and Communications Technology (ICT) products and solutions, with an annual expenditure of $5 billion.

Victoria dumps HealthSMART e-health project

The Victorian State Government has reportedly decided to walk away from its troubled central electronic health project HealthSMART, which has reached only a limited number of its goals over the past decade since it was initiated, despite soaking up several hundred million dollars worth of government funding.

Myer fail displays appalling IT, business incompetency

The week-long outage of Myer's website starkly displays the fact that the company and its outsourcing partner IBM had failed to properly develop and test their infrastructure or put in place the most basic disaster recovery and business continuity plan, as well as highlighting the incredible immaturity of online retailing in Australia.

Bailey quits Macquarie for non-profit COO role

Long-time Macquarie University chief information officer Marc Bailey has left the educational institution to join non-profit group Intersect, which focuses on applying advanced ICT technologies to the practice of research.

TelePresence saves Govt $12m

The Federal Government has saved an impressive $12 million in travel expenses by setting up Cisco’s TelePresence solution, according to a statement jointly issued by the networking vendor and its partner Telstra in Canberra this week, with just one TelePresence meeting involving 12 separate locations, for example, delivering a $100,600 saving in travel costs.

NSW Govt “excited” about ICT progress

The two most senior ministers responsible for delivering technology projects in the NSW State Government have both declared they are “excited”, Big Kev-style, about the progress which the state has made over the past six months on implementing the state’s new whole of government ICT strategy, designed to lead it out of “the dark ages” of ICT service delivery.

HP’s behind the Boral IT outsourcing

HP has revealed it is the key partner supporting the extensive IT outsourcing plan with diversified materials company Boral revealed in mid-January, with the global technology giant to supply a complete set of products and services as part of the program.

Amazon wins more Aussie financial services work

Cloud computing giant Amazon Web Services has been relatively quiet about the numbers of Australian customers signing up to use its elastic infrastructure since it launched a dedicated datacentre in Australia in mid-November last year. At the moment the situation is unclear: Are Australian customers signing up to use the facility in droves, are they ignoring it, or are things somewhere in between?

Western Sydney Uni deploys 5,000 Microsoft Surface tablets

Western Sydney University is to deploy 5,000 Microsoft Surface 3 devices in order to boost flexible learning within its courses.

15 years later, Health breaks up IBM’s crown

Fifteen years after it first outsourced its IT department to global technology IBM, in a deal renewed half a dozen times and worth hundreds of millions of dollars, the Federal Department of Health has finally placed key components of the deal back on the market, in its first formal request for the tender in the area since 1999.

Hyde quits NEC

NEC Australia managing director Alan Hyde has unexpectedly resigned from his role leading the local operations of the Japanese company, with the chief planning officer of NEC Australia, Tetsuro Akagi, to take his place.

Questions raised about Post IT transformation

Australia Post has issued a statement staunchly defending the progress of its IT transformation program, Building Future Ready IT, as questions are being raised about some aspects of the project's ability to meet its goals on time and while avoiding significant risks associated with any such corporate technology renewal effort.

Qld’s Grant joins analyst firm IBRS

This week it emerged that Peter Grant, the two-time former Queensland Whole of Government CIO (pictured), has joined well-regarded analyst firm Intelligent Business Research Services (IBRS). We’ve long had a high regard for IBRS, and so it’s fantastic to see such an experienced executive join its ranks.

Atlassian buys HipChat

Australian enterprise software firm Atlassian revealed this week that it had acquired San Francisco-based HipChat.

Regulator forces ANZ off

Just when you thought Australia’s banks and the banking ecosystem in general were making some headway in their acceptance of cloud computing technologies, international regulators throw a spanner in the works. iTNews reports todaythat the Monetary Authority of Singapore has forced the hand of ANZ Bank when it comes to cloud computing.

Bankwest in massive Windows 8 rollout

Large Windows 8 rollouts have been thin on the ground in Australia since Microsoft released its newest operating system last year, but there have been a handful exposed -- and more are apparently coming. This morning iTNews adds Commonwealth Bank subsidiary Bankwest to the list.

Oil firm taps IBM’s IT experience with app management deal

Oil and gas explorer and producer INPEX has announced the signing of a new application management deal with IBM in Australia.

Adelaide Festival Centre deploys Red Hat Linux on Azure cloud

Adelaide Festival Centre has chosen to shift its Red Hat Enterprise Linux system from physical servers to Microsoft’s Azure could computing platform.

Aussie Windows counterfeit disks contain malware

Testing conducted by Microsoft Australia has revealed that many counterfeit Windows and Office software disks sold in local markets contain malware, in a revelation which the software giant hopes will stimulate more consumers to buy legit copies of its products.

Watch out, CIOs — CMOs are stealing chunks of your IT spend

Chief marketing officers are increasingly making technology decisions for their organisations, according to a new study published today by technology analyst firm Telsyte.

Offshore cloud providers popular in Australia

A study has found that two-thirds of Australian enterprises which utilise cloud computing services, do so from offshore providers whose servers are located outside Australia rather than opting for a local provider.

NSW Education ERP upgrade only a little late, over budget

A comprehensive audit of the NSW Department of Education and Communities' wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, is late across a number of areas and over budget, although not to the degree seen in similar projects around Australia.

SAP considers Aussie datacentre

The Financial Review has reported that German software giant SAP is likely to build an Australian datacentre to provide services to Australian organisations, should new privacy legislation pass that could affect vendors' ability to sell cloud computing services locally from global facilities.

Pitcher Partners dumps desk phones for Skype for Business

Australian accounting and advisory firm Pitcher Partners has announced the replacement of desk telephones with Skype for Business, alongside the implementation of VPN-like service Microsoft DirectAccess.

Greens claim NSW LMBR project turning into a disaster

The NSW Greens late last week claimed to have obtained documents showing that the NSW Department of Education and Communities' wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, was deployed before it was ready, with "appalling consequences for administrative staff, principals, teachers and students".

BPOS holdouts have “head in the sand”, says MVP

Office 365 MVP Loryan Strant has some pretty harsh words today for those Australian customers who have proven unwilling to migrate off Microsoft's defunct Business Productivity Online Suite platform (which is being essentially shut down) and onto Office 365.

15-year-old IT system helped Victoria lose $886m

The Victorian Ombudsman has found that the poor-performing nature of a 15-year-old IT system operated by the State Government has been one of the main contributors to the state losing more than $1.2 billion of revenue from millions of uncollected legal infringement fines. A project to replace the system kicked off in 2007 has not yet delivered on its aims.

New Qld IT renewal chief lasted just a month

The Queensland Government appears to have suffered a further substantial blow to its attempts to reform its technology infrastructure, with an executive having been hand-picked to oversee its IT renewal program resigning after just one month in the role, and taking her deputy with her.

CommBank CIO is major cloud fan

It hasn't been until this week that the full extent of CommBank CIO Michael Harte's enthusiasm for the cloud computing medium has been made clear.

Actually, Australia trains more IT than fitness staff

Remember last week when REA Group chief information officer Nigel Dalton published a somewhat disturbing article on his site noting that Australia currently trains more fitness instructors than IT professionals? As it turns out, Dalton may have been wrong.

Two years on, Virgin happy with Exadata

When it was first revealed in 2008, Oracle's Exadata machine was an unproven new factor; its new model tying Oracle's software to a specific hardware platform for the first time. But two years after its implementation, one of the first Australian customers to deploy an Exadata has praised the platform, giving credence to the idea that it has earnt its place.

Bendigo and Adelaide Bank deploys next-gen IBM storage

IBM XIV Storage System Gen3 will be a key infrastructure component for Bendigo and Adelaide Bank’s ongoing development and delivery of customer-focussed business applications, according to an announcement by IBM yesterday.

Screw cloud: Coogans upgrades mainframe instead

To paraphrase Francis Urquhart, you might very well think that no Australian organisation would be spending much money these days upgrading their old mainframes or deploying new ones. Isn't everything about cloud computing these days, after all? Well, true, it is, but that hasn't stopped some Australian groups from hanging onto their old mainframe infrastructure and even pushing it further.

Qld goes cloud for emergency services payroll

The Queensland Government has committed to replacing the ageing payroll systems used to support its emergency services (police, fire and ambulance) workers with a cloud computing platform, in the second major planned deployment of a cloud payroll application in the state following its billion-dollar on-premises payroll disaster at Queensland Health.

QBE appoints new CIO amid restructure

Insurer QBE has unexpectedly appointed a new chief information officer, with its incumbent executive holding the position shifting to another position within the group.

Medibank division deploys HP private cloud

Global technology giant HP this week revealed that Medibank division Medibank Health Solutions had deployed a complete stack of HP IT infrastructure ranging from blade servers to storage and interconnecting systems, in a rollout which appears to constitute the base parts of a scalable private cloud platform.

Super funds close to dumping $250m IT revamp

If you have even a skin deep awareness of the structure of Australia’s superannuation industry, you’ll be aware that much of the underlying infrastructure used by many of the nation’s major funds is provided by a centralised group, Superpartners. One of the group’s main projects in recent years has been to dramatically update and modernise its IT platform — its version of a core banking platform overhaul. Unfortunately, the $250 million project has not precisely been going well.

Police unions want $100m national case management IT system

Police unions nationally have called for a mega-IT system to allow them to collaborate more effectively.

CIO exits Toll as IT outsourcing plan falls in a heap

Toll Group chief information officer John Ansley has resigned from the group just a year and a half after taking up the role, in the wake of the failure of an ambitious IT outsourcing plan.

WiPro outsourcing takes chunk out of Woolworths

Retail giant Woolworths has confirmed the jobs of some 64 in-house technical staff will be affected as part of a wide-ranging IT infrastructure outsourcing contract inked last year with Indian IT services company WiPro.

Govt still hasn’t certified Apple iOS devices

Apple's iPhone 3G was first released in Australia three and a half years ago, and its flagship iPad tablet 18 months ago. But the Federal Government still hasn't certified the devices for use in government agencies, despite having pledged to do so by September last year, and despite approving Research in Motion's unpopular rival, the BlackBerry PlayBook.

Qld Govt depts home to botnets

Anew audit report coming out of Queensland has sharply criticised a number of major Queensland Government departments (including the IT Minister’s own Department of Science, Information Technology Innovation and the Arts, the Department of Transport and Main roads and the Treasury, as well as the Brisbane City Council) for having zero plans to deal with IT security issues. Surprise!

Future of PCEHR review still unclear: Will it be released?

The Department of Health has confirmed that it now has a copy of the review of the Federal Government's troubled Personally Controlled Electronic Health Records project, although it still cannot confirm whether the document, which will be key to the development of e-health systems in Australia, will be released publicly.

Will a Coalition Govt pump IT outsourcing?

Those of you will long memories will recall that it was the Howard administration which first kicked the Federal Government into gear back in 1997 in terms of the now-common practice of outsourcing key IT services to the private sector. And now there are fears an Abbott administration could push down that road strongly again.

Vic Govt ICT strategy analysis: CenITex split, cloud adoption on the cards

The potential break-up of troubled IT shared services agency CenITex and the opening of the door to government adoption of the new cloud computing paradigm are two of the most important themes written between the lines of the Victorian Government's major new ICT strategy released yesterday.

‘Kaching’: New CBA mobile, social, NFC payments app

The Commonwealth Bank of Australia has revealed plans to launch a new combination smartphone application and associated hardware accessory that allow customers to make quick payments from their mobile phone to anyone with an email address, phone number of Facebook friendship, as well as to merchants via near field communications (NFC).

David Boyle appointed NAB CIO

The National Australia Bank has poached Ernst & Young Partner and long-time Accenture executive David Boyle to be its new chief information officer, following the departure of incumbent Denis McGee earlier this year.

NSW Police under fire again for pirating software

The long-running battle between enterprise IT vendor Micro Focus and NSW Police over the force's allegedly illegitimate use of millions of dollars worth of software hit headlines again this week, with the broadcast of a significant investigation into the matter by the 7:30 Report.

NAB fills CIO role as rejigged exec team stares down 2016 migration target

onths after it kicked off a major reshuffle of its IT executives, the National Australia Bank has finally firmed up the technology management team that will lead the institution through a massive Oracle systems upgrade that’s expected to be completed by 2016.

Bendigo and Adelaide Bank adopts IBM cloud

Bendigo and Adelaide Bank has adopted IBM Cloud to boost development of new banking products and services for its 1.6 million customers.

Rumours swirl around ANZ Indian IT sale

According to the Hindu Business Line, one of the country’s main business papers, top-tier Australian bank ANZ may be looking to sell its Bangalore operations to Indian IT outsourcer Wipro, which has long had a relationship with ANZ.

Kundra reforms hit Queensland: State Govt pledges ‘cloud first’, IT dashboard

The Queensland Government has committed to adopting two of the most radical measures implemented by then-US Government chief information officer Vivek Kundra in the Obama administration's first term, as it grapples with a government-wide ICT Audit released last week that starkly demonstrates the potential for further disasters akin to the Queensland Health payroll catastrophe.

ING Direct appoints new head of IT

Financial services group ING Direct this week revealed it had appointed a new local head of its information technology division, importing the chief information officer of the company's Italian division for the role.

‘It’s not our fault’: IBM blames Govt for payroll disaster

Diversified technology products and services giant IBM has rejected a number of the findings included in the Commission of Audit's inquiry into Queensland Health's botched payroll systems upgrade, blaming the majority of responsibility for the catastrophic consequences of the botched initiatives on the State Government.

Another Lotus migration: Caltex details huge Office 365, Windows 7 rollout

Petrol and convenience store retailer Caltex has revealed it has completed a large migration away from IBM's ailing Lotus Notes/Domino platform and onto Microsoft's Office 365 cloud email system, alongside other associated technology deployments such as an upgrade of the company's desktops to Windows 7.

Why CIOs should be cloud brokers, not blockers

This is the transcript of a speech given by Australian Government chief technology officer John Sheridan to a conference entitled “Tomorrow Ready CIO” in Canberra. It covers the developing use of cloud computing by the Australian Government and the measures undertaken by the Department of Finance and Deregulation to provide guidance and procurement support for agencies using the cloud. Sheridan's major point is the need for CIOs to be brokers, not blockers, of cloud services.

Disastrous patch cripples CommBank

The Commonwealth Bank of Australia is currently reeling with internal chaos and some service delivery problems, following what appears to be a disastrous mis-application of an operating system patch to thousands of desktop PCs and hundreds of servers last week.

NSW Govt may scrap IT shared services units

The New South Wales Government has indicated it may follow in the footsteps of fellow states Queensland and Western Australia and drastically re-work its IT shared services strategy, in the wake of questionable benefits having flowed from the scheme.

VMware cans unpopular vRAM licensing

VMware has abandoned its unpopular memory-based licensing model introduced in 2011, in a move which will likely be welcomed by the virtualisation vendor's Australian customer base, some of whom had been vocal about the increased charges they saw as unreasonable.

CSC picks up cloud contract with Fred Hollows

Technology services giant CSC this morning revealed it had signed an extensive agreement to provide cloud computing services (Infrastructure as a Service) to charity the Fred Hollows Foundation.

City of Bunbury deploys IBM all-in-one servers

Technology giant IBM this morning revealed that the City of Bunbury, one of the largest Regional local governments in Western Australia, had selected IBM’s PureSystems technology to streamline and simplify its IT infrastructure and provide a cloud-ready environment to deliver future initiatives such as local Government private cloud computing.

Why is Transport for NSW signing a 10-year, 1bn deal with IBM?

IBM might have been banned from signing new contracts with the Queensland Government over the Queensland Health payroll systems disaster, but that apparently hasn’t stopped other Australian jurisdictions from dealing with the vendor. The Financial Review reports this morning that Transport for NSW (which was formed from the merger of the NSW RTA, maritime, transport construction authority and Country Rail groups) is poised to jump into bed with Big Blue in a big way.

Australia tax reversed: Office 2016 pricing better in Australia

Microsoft has reversed a lengthy trend towards jacking up the pricing on its software for the local market, with analysis showing Australians will actually pay significantly less for its brand new Office 2016 suite released this week than users in the United States.

Medibank IT glitch delays tax statements

Australia's largest health insurance provider Medibank has announced that it is experiencing a technical issue which is "likely" to prevent it from providing annual tax statements to "a majority of customers" before its 15 July deadline.

Microsoft’s Dynamics Online wins ASD certification

Microsoft Dynamics CRM Online, a customer relationship management software package, has passed Australian Signals Directorate (ASD) certification to host unclassified but sensitive government data.

Qld Police buys 400 Apple iPad minis

The Queensland Police Service has revealed it is set to follow similar initiatives in Tasmania and in the Australian Federal Police and deploy the new breed of tablets such as iPads to officers to assist with their duties on the road, in a move that represents a step on the road to replacing bulkier and less mobile devices such as in-car laptops.

ANZ trials IBM’s Watson in customer service

Australia and New Zealand Banking Group has revealed it will be one of the first companies globally to trial using IBM's Watson expert data retrieval platform to attempt to enhance the quality of data available to the bank's customer service team, in a move that could eventually lead to Watson taking questions from customers themselves.

IBM takes Australian Open data onto private cloud

IBM announced yesterday that it is developing a global private cloud computing system for the 2012 Australian Open as part of its technology partnership for the international Grand Slam tennis tournament.

Mapping out the NBN Co IT paradigm

When it comes to selecting IT platforms and partners to support its business mission, the Federal Government-owned National Broadband Network Company faces a somewhat unique set of problems and opportunities.

Auditor General: WA Govt should “prioritise online delivery of services”

Western Australian Auditor General Colin Murphy has released a report saying there are "significant savings and benefits" to moving government services online.

Qld Police buys 1,250 more iPads, iPhones

The Queensland Police Service has committed to buying another 1,250 Apple iPads and iPhones to better deliver information to front-line police officers, following a successful trial of the devices from mid-2013 and the recent announcement that live CCTV footage would be piped to officers using the technology.

Will Australia meet its April 2014 Open Government commitment?

Will Australia join Russia, becoming the second nation to withdraw? Or will it simply delay membership - one year, two years or more? Perhaps we'll find out with a government announcement in the next month regarding its OGP commitment. Or perhaps all we can expect is ongoing silence.

Budget 2014: PCEHR project continues, for now

The Federal Government has opted to continue to progress the previous Labor administration's troubled Personally Controlled Electronic Health Records project for now, allocating funding of $140.6 million to the project over the next 12 months while it decides its ultimate fate.

Surprise? Qld Police stuck in IT dark ages

A review of Queensland's police and law enforcement resources has found the Queensland Police Service's (QPS) technology capability is "significantly behind" that of comparable police forces in other jurisdictions, with archaic stand-alone IT systems lacking interconnection and modern technology not available to support officers in the field.

Defence dumps distributed computing plans

The Department of Defence has taken the unusual step of abandoning plans to go to market for one of the three major tranches of IT outsourcing programs it has been evaluating over the past several years, opting instead to renew a contract in the area with Unisys, despite the fact that it will shortly be forced to re-examine the deal anyway.

Australia’s first driverless bus takes to the road

Australia’s first "fully driverless" and electric shuttle bus took to the streets of South Perth yesterday for the on-road stage of its ongoing trial, according to the RAC.

Chinese spy concerns: Key Australian defence agencies ban Lenovo

According to the Financial Review, PCs made by Lenovo have been banned from the “secret” and ‘‘top secret” ­networks of the intelligence and defence services of Australia, the US, Britain, Canada, and New Zealand, due to similar spying concerns as have been published about Chinese networking vendor Huawei.

DHS issues due to ‘chronic’ IT underfunding, says union

Computer malfunctions and other issues at the Department of Human Services are due to "chronic and prolonged underfunding" according to the Community and Public Sector Union (CPSU).

When mainstream media covers cloud startups

Hilarious video above of a segment broadcast recently on Channel 10 news about Australian cloud computing startup OrionVM.

Ruckus to deploy Wi-Fi network at Western Sydney University

Ruckus Wireless has been selected to roll out 'smart Wi-Fi' across all Western Sydney University (WSU) campuses.

Unisys launches IT support desk for NSW government agencies

Global IT provider Unisys has launched a new service desk that will provide centralised IT support services to NSW Government departments and agencies under the GovConnectNSW banner.

NSW Govt hires Data61 to ease traffic congestion with big data

Data61 (formerly National ICT Australia) has partnered with the New South Wales Government on a big data project that is aimed to ease congestion in the state, according to a statement from Transport for NSW.

SAP Australia poaches Unisys chief

The Australian division of German software giant SAP today confirmed it had poached Andrew Barkla, the long-serving Asia-Pacific chief of IT services giant Unisys to lead its Australian operations, following the departure of incumbent Tim Ebbeck in January this year.

“Morons”: Freelancer CEO wants ACS disbanded

The outspoken chief executive of crowdsourcing company has posted an extensive diatribe online calling for the Australian Computer Society to be disbanded, describing the professional body as a "joke" and being run by "f*cking morons".

SA Housing Trust dumping mainframe, possibly for cloud ERP

The South Australian Housing Trust has revealed plans to undertake a project to replace its mainframe-based business systems, with one option being considered being to shift onto a modern cloud computing platform for the provision of its services.

BoQ deploys CRM

Bank of Queensland today revealed that it is deploying a new software as a service-based customer relationship management system which would deliver it a dramatically simplified and flexible platform for dealing with customer accounts, with the technology reported to be supplied by US-headquartered vendor

Outsourcing to impact 188 Westpac jobs

Top-tier Australian bank Westpac today confirmed 188 local jobs would be affected by a shift in its technology sourcing strategy which is slated to see some internal work handed off to external suppliers.

Moula Money banks on Rackspace

US-based cloud computing firm Rackspace has released a case study spelling out how its services have helped online lending startup Moula Money scale its systems to keep pace with its rapid growth.

Adobe misleads IT price hike inquiry

Adobe appears to have given a number of misleading and highly contestable answers to key questions posed to the software giant by the Federal Parliament's inquiry into IT price hikes in the Australian market, in a move which builds on questions currently being debated about the company's future relationship with its customers.

Govt knee-deep in IPv6 transition

The Federal Government's top IT strategy branch has revealed it is knee-deep in the midst of a government-wide transition to version 6 of the Internet Protocol, as global availability of addresses in the current version 4 standard continues to run low.

News Corp Australia dumps Exchange for Gmail

The new chief technology officer of publishing giant News Corp Australia has wasted no time making big changes to the organisation's IT infrastructure model, announcing a huge formal move to Google's mail and calendaring suite just months after taking on the position.

Qld Govt planning to cut 430 IT staff

The Queensland Government flags plans to cut some 430 ICT staff, as the state's ongoing problems with its ICT service delivery structure continue to bite.

Qld Education Dept buys 14k Win8 tablets

If you were the chief information officer of a major education department and wanted to deploy a mass tablet rollout to thousands of students, would you pick Apple’s dominant iPad platform, which owns the majority of the tablet market? Or perhaps you’d go with the fastest-growing competitor and pick Android? That’s probably what we’d do. However, Queensland’s Department of Education has ignored both these options and gone for a Windows 8 model from Acer.

56 IT jobs to stay in Hobart DHS

Federal Human Services Minister Marise Payne has backed away from the Government's plans to shift some 56 IT jobs to the mainland and away from the Hobart office of the Department of Human Services, as the Liberal Party faces an increasingly difficult state election in the Apple Isle.

Purge: Qld Govt cuts 384 IT contractors

The new LNP Queensland State Government today revealed that it had terminated the contracts of some 384 technology contractors in total over the past few months, as it ramps up its drive to slash technology-related spending while simultaneously remediating dated IT systems left to languish by the previous Labor administration.

Capgemini deploys Amazon cloud insurance platform for SICorp

Consulting company Capgemini this week announced that it has successfully implemented a new cloud-based system to deliver a complete outsourced core insurance platform for the New South Wales Self Insurance Corporation (SICorp).

ShoreTel iDevice dock: Is this actually useful?

We couldn't help but goggle when we received a media release yesterday from enterprise telephony vendor Shoretel pushing what the company dubs "the first enterprise-grade docking station for Apple iPad and iPhone".

ANZ Bank CIO Weatherston quits

Australia and New Zealand Banking Group announced late last week that its chief information officer Anne Weatherston would "step down", with the executive's responsibilities to be assumed by the bank's chief operating officer while a global search is undertaken for her replacement.

Dimension Data provides further cloud details

You may remember that last week we were fairly hard on IT services outfit Dimension Data for issuing what we saw as a media release heavy on hype (mentioning cloud computing 71 times) but light on technical detail. Well, to the company's credit, it has now come through with the goods, responding to all of our questions on its cloud computing offering in full.

Does IT matter … in Australian supermarkets?

But leading with technology doesn’t mean throwing technology at the problem. You need to do something different with it. That’s the challenge for Woolworths.

Woolworths store managers get Gmail

Google Australia today revealed that retail giant Woolworths had also deployed the search giant's email application Gmail and other custom applications based on Google Apps to all of its store managers, as part of a nationwide rollout of Apple's iPad tablet slated to hit some 890 staff.

EMC, Avaya get new Aussie chiefs

Enterprise IT vendors EMC and Avaya have revealed they have new leaders of their Australian divisions, following the promotion and departure of their local incumbent managing directors.

NEXTDC M1 datacentre launch: Photos

In a ritzy ceremony, NEXTDC this week opened its new M1 datacentre in Melbourne. Attending the event were the company's founder Bevan Slattery, Communications Minister Stephen Conroy, new NEXTDC chief executive Craig Scroggie, financial executive Mark Bouris, Conroy's chief of staff Shain Drabsch and others.

NSW Cancer Council ditches desktop PCs, phones forever

'Mobility' has been one of the hottest buzzwords in Australian IT departments for some time now. Smartphones, tablets, laptops -- and allowing users to access their corporate data wherever they feel is the most appropriate place and time and in the most appropriate format -- these are all the hallmarks of the new evolving mobility landscape inside major and minor organisations. However, few have taken it to the extremes that the NSW Cancer Council has.

Fujitsu/SAP project goes off the rails in NT

An IT project go off the rails in Australia? One involving a government department? Off the rails in terms of its project implementation timeframe and its budget? And most of the problem stemmed from its poor project management and governance structures? Who would have thought that this could possibly happen in a million years?

Victoria starts airing its IT dirty laundry

The Victorian State Government has over the past month started holding hearings which touch in depth on the wide-ranging IT project delivery issues which have resulted in the state’s departments and agencies broadly failing to deliver ten major IT projects over the past half-decade.

Norfolk Group picks Hyper-V over VMware

A major Australian engineering services company has revealed it recently picked Microsoft's Hyper-V virtualisation solution over VMWare's dominant solution as part of a consolidation of its server and datacentre infrastructure.

12 months on, Victoria Police still has no CIO

12 months on from the departure of its then-chief information officer Michael Vanderheide to lead Victorian IT shared services agency CenITex, Victoria Police still has not appointed a permanent CIO to lead its extremely troubled IT operations.

The Friday CIO: Bill Robertson

Every Friday Delimiter features an Australian chief information officer, IT director or IT manager. This week's profile is of Bill Robertson, the CIO/IT manager of De Bortoli Wines.

E-health record will be hacked, says AusCERT

One of Australia's top IT security organisations has warned that the Federal Government's flagship e-health records project is likely to be broken into, with Australians' medical and identity information to be used for fraud and other criminal activities.

Microsoft breaks Telstra Office 365 monopoly

Technology giant Microsoft has revealed plans to break the monopoly which its partner Telstra has on selling its Office 365 software as a service productivity suite in Australia, in a move which will widen the software's ecosystem substantially.

The Australian Cloud: How are Australians using it?

This week and next week, Delimiter will take a closer took at cloud computing use in Australia with a series of two feature articles. The first -- this one -- will take a closer look at what classes of cloud computing services are proving most attractive to large Australian enterprises, and how they are being used. And the second piece, to be published next week, will examine whether cloud computing as a phenomenon is delivering on its promises of cutting costs and delivering more flexibility and scalability to Australian organisations.

Shock: Qld Govt succeeds in IT project

Police Minister Jack Dempsey announced yesterday that the Queensland Police Service had successfully delivered a new Online Crime Statistics Crime Portal that allows residents to access crime statistics for any area in the state, all through an interactive web portal.

ICT Audit largely clears Federal Govt of problems

A comprehensive ICT audit of the Federal Government's ICT operations has largely found they are sound and performing to required standards, with expenditure within appropriate levels and only a small proportion of major ICT projects at risk.

Melbourne Cup with Atlassian looks fun

Nice little video produced about Melbourne Cup Day at Australian software company Atlassian. Looks like quite a lot of fun was had by all :)

Judge sides with IBM in Qld Health payroll lawsuit

This week it appears as though Queensland's actions have blown up in its face again with respect to its botched payroll systems upgrade at Queensland Health.

Microsoft Ignite 2015 (Gold Coast): Photo gallery

Several thousand Australian technologists are currently on the Gold Coast attending one of Australia's technology conferences -- Microsoft's Ignite conference. If you want to get a feel for what you're missing out on, we recommend you check out some of these great photos taken at the event :)

The ATO’s decade-long Mac denial

The reluctance of the Australian Taxation Office to provide a working version of its e-tax lodgement software for the Apple Macintosh has been a long-time bug-bear with Mac users around Australia for a long time. But some of them may not realise just how long angry parliamentarians and others have been harassing the agency about the issue.

Spark Ventures deploys BMC Remedyforce

Digital services firm Spark Ventures has moved to BMC’s cloud-based Remedyforce solution to better manage the back-end infrastructure that supports its consumer and business digital services.

NSW Police tackles ballooning data with dropbox

The New South Wales Police Force has revealed plans to deploy a low level document management system somewhat akin to the easy access storage solutions offered by vendors like Dropbox and Box, as its existing systems continually struggle to deal with massively growing data volumes of files being used by its staff.

Spend-less Shoes replaces dated ERP platform

Speaking of ERP platforms, as we were earlier this morning, news arrived last week that local footwear retailer Spend-less Shoes will deploy a new platform. The company has picked Microsoft’s Dynamics AX 2012 for Retail platform, as detailed in a statement issued by Redmond.

Victoria Police appoints CIO without IT background

Victoria Police, which has one of the most troubled IT departments in Australia's public sector, has appointed as its new chief information officer a senior police officer with a distinguished career but who appears to have no specific experience with IT operations, in an effort to pull itself out of the deep mire which has swallowed its technology capability in recent years.

Mainframe out; Westpac adopts Exadata, Exalogic

Top-tier bank Westpac has revealed that it will shift some processing resources off existing mainframe infrastructure and onto Oracle’s Exadata and Exalogic platforms, as it attempts to gain higher levels of efficiency in the platforms that underpin its project to achieve a single view of customer information.

Sydney Water IT faces audit

The NSW State Government has announced it will conduct an audit of the IT and marketing budget of utility Sydney Water, in the wake of revelations the company spent some $7.1 million on the development of a new website, which went live in March this year.

Woods Bagot deploys SharePoint 2013 early

It’s only just been formally released for official use, but Australian architectural design firm Woods Bagot has been using early versions of Microsoft’s SharePoint 2013 software since early this year, a new case study published by Microsoft recently has revealed.

Dimension Data overhauls ‘mediocre’ Deakin University wireless network

ICT solutions and services provider Dimension Data has overhauled the wireless network at Deakin University's campuses across Victoria to address a "mediocre" previous system that was causing connectivity issues for both students and staff.

CenITex has no disaster recovery capacity

An audit of departments and agencies within the Victorian Government has found many don't have sufficient business continuity/disaster recovery facilities to keep them operating in the event of a major disaster, with the situation exacerbated by the lack of capability found at IT shared services agency CenITex.

DTO confirms govCMS as GOV.AU platform, ending cold war

The Federal Government's two centralised IT decision-making agencies have buried the hatchet in their cold war over which content management system will be used for Canberra's 1,500-odd websites, announcing plans for the GovCMS platform to be used for the new GOV.AU project.

Western Australia announces major cloud push

The Western Australian state government has announced a cloud computing initiative that is aimed to boost services while cutting back on overall spending.

Immigration dumps Lotus in Microsoft focus

The Federal Department of Immigration and Citizenship has revealed as part of documents associated with a major IT outsourcing initiative that it is midway through the process of migrating off its Lotus Notes/Domino email platform and onto Microsoft's rival Outlook/Exchange system, as well as a number of other modernisation initiatives.

Law firm deploys desktop virtualisation

Virtualisation and remote access vendor Citrix has revealed that a sizable deployment of its desktop and application virtualisation solutions has aided local law firm Duncan Cotterill in setting up a completely mobile working environment for its staff that will assist it with productivity as well as with dealing with natural disasters affecting its operations, such as the 2011 Christchurch earthquake.

Amazon claims huge Australian growth as dedicated local support launches

The cloud computing branch of online retailer Amazon late last month claimed it was seeing rapid uptake from the launch of its first Australia-based datacentre; simultaneously announcing the launch of a dedicated support centre based in Australia to serve local customers.

Tasmania to build on-island cloud for community and government services

The Tasmanian Government has announced it will build an on-island cloud service that will host most government data and services in the near future.

Digital Realty flags new datacentre construction in Melbourne

Global technology firm Digital Realty is to establish a new datacentre in Victoria that will create hundreds of new jobs in the state.

Vic IT bungles Labor’s fault, says Liberal Minister

Victorian Minister for Technology Gordon Rich-Phillips has lambasted the past Labor Government’s “incompetence, mismanagement and waste” in its handling of Information and Communication Technology (ICT) projects in the state.

Govt CTO Sheridan on open source, cloud

Federal Government chief technology officer John Sheridan gives his views on cloud computing and open source use in the Federal Government, in a wide-ranging speech to Forrester's Summit for chief information officers in Sydney.

Hackers attempt News Corp break-in

The Australian division of global media giant News Corp has warned its staff to beware of attempts of external attackers who are seeking to "hack" into the company's network.

Retail giant gets wild-and-Woolies with Google Apps

Point-of-sale terminals may seem to be changing on a weekly basis, but it’s not every day that the country’s largest retailer makes a major back-end platform shift. Little surprise, then, that there has been such great interest in a company blog post announcing that Woolworths has decided to shift its 26,000 employees to the cloud-based Google Apps platform.

Online retailers yet to harness big social data

A large volume of social media data gets created on a daily basis from these customer service interactions. Companies need to be examining both the volumes of unstructured social media data created by their own processes as well as by their competitors for a better understanding of necessary process improvements.

Australia to get IBM public cloud in Q4

Global IT giant IBM today confirmed plans to deploy its enterprise-class public cloud computing infrastructure in Australia, in a move which will give large organisations and government departments with data sovereignty concerns another option for utilising public cloud facilities based in Australia, as opposed to offshore.

Time to kill paper ballots? First, let’s look at the alternatives

The loss of the West Australian ballots is a serious breach of electoral integrity, and one that must be thoroughly investigated to identify what went wrong. But amidst all the party-driven hysteria, it’s important to remember that no system is entirely fail-safe, and the risks posed by electronic or internet voting are potentially far more serious than this isolated incident.

Govt finally introduces data breach laws

Those of you who work in the IT security field might want to pay attention to this. If your organisation suffers a major data breach, you're now going to be required to tell affected stakeholders about it.

LNP sacks 80 from CITEC

Not satisfied with terminating some 384 technology contractors already this year and running the axe over the IT department at the state's education department, Queensland's new LNP Government led by Premier Campbell Newman has now turned its attention to IT shared services unit CITEC.

Lenovo’s IBM server + Motorola buys will raise new security questions

Remember when the Financial Review reported in August that devices manufactured by Chinese vendor Lenovo (including its extremely popular ThinkPad line) had been banned from use in the “secret” and “top secret” networks of the intelligence and defence services of Australia, the US, Britain, Canada and New Zealand, because of similar espionage concerns as have been leveled at Chinese networking vendor Huawei? Well, Australian government agencies just got a whole new kettle of fish to worry about, with two key acquisitions by Lenovo which have taken place over the past week or so.

Govt splits AGIMO, appointing CIO, CTO

The Federal Government has announced it will split its troubled IT strategy division the Australian Government Information Management Office in two, promoting internal staffers into two new chief information and technology officer roles in line with the recommendations of the Reinecke review regarding the agency’s future.

Victoria Police links IT failure to tragic death

The sustained inability of Victoria Police to deliver major IT projects appears to have come home to roost at the organisation, with the force this morning laying part of the blame for an 11-year-old boy's death this week at the doorstep of its ailing IT systems, which failed to provide officers with sufficient information to apprehend an offender in a timely manner.

HP opens giant NSW datacentre (photos)

Global technology giant HP yesterday opened its colossal $119 million new datacentre in Western Sydney, revealing that it had dubbed the new facility "Aurora".

HP, SA Govt, UniSA to create 430 Adelaide IT jobs

Global technology giant Hewlett Packard yesterday announced it would significantly expand its presence in Adelaide, creating about 430 high-end technology jobs over the next four years with the assistance of the University of South Australia and the South Australian State Government.

Primus wins million dollar Payless Shoes deal

Independent Australian footwear retail chain, Payless Shoes has inked a million dollar, three-year deal with Primus Telecom, one of Australia’s largest telecommunication carriers. Primus will provide an integrated Voice and Data Network solution that includes a network-based EFTPOS system plus additional hosted services across the retailer's 232 stores and its Sydney-based head office.

Telstra bets on Windows 10 solution to boost retail engagement

Telstra is rolling out Microsoft Windows 10 on Surface devices at its retail outlets in a move aimed to blur the line between in-store and online sales.

ATO hires its former Accenture account manager as CIO

The Australian Taxation Office appears to have taken the unorthodox step of appointing one of the key figures in its relationship with IT services partner Accenture, a 29-year veteran of the firm, as its new chief information officer.

Xero raises $15m, makes acquisition

Accounting software firm Xero announced last week that it had raised a further AU$15.5 million from current strategic investors to maintain its future growth in Australia and worldwide. The New Zealand-based company also announced the acquisition of Max Solutions, a leading practice management company and developer of WorkflowMax, a job, time and invoice management solution.

Victoria abandons IT shared services? Core CenITex services to be outsourced

Dramatic internal documents leaked from CenITex this week have revealed that the Victorian State Government plans to turn the IT shared services agency into a 'broker', rather than a provider of services, and that the Government is considering outsourcing massive chunks of CenITex's work.

NSW TAFE to axe troubled LMBR student enrolment system

NSW Technical and Further Education (TAFE) is to replace the Learning Management and Business Reform (LMBR) student enrolment system, which is run by Tribal Group and has been plagued with technical issue since it's launch late in 2014.

The road to public sector IT hell may not be paved with intentions at...

Something that scares me enormously is the house of cards that many (if not most) governments have built with their IT systems.

Whole of Govt CIO Archer joins Gartner

Technology research and advisory firm Gartner has appointed former whole of Federal Government chief information officer Glenn Archer to the role of research vice president in its public sector research group, several months after the executive resigned from his post in early February.

Loft Group deploys on IBM SoftLayer cloud

IBM's June 2013 acquisition of cloud computing company SoftLayer has started to pay off for Big Blue in Australia, with the company announcing last week that local creative digital agency The Loft Group had deployed its e-learning business platform on its Infrastructure as a Service infrastructure.

SaaS apps now mainstream in Australia

It was only a few years ago that the term "Software as a Service" was almost anathema in Australia's IT industry, with almost all organisations preferring to deploy applications on an in-house basis. But according to respected analyst house Telsyte, in certain categories the deployment model is now "mainstream".

UXC Oxygen delivers SAP HANA migration for SA Power Networks

UXC Oxygen, a specialist SAP consulting and services company now owned by CSC, has deployed a new SAP HANA platform for Australian electricity distributor SA Power Networks.

“Criminal neglect”: Qld Govt IT fixes to cost up to $6 billion

Queensland’s new IT Minister Ros Bates said this week it would cost the state between $3.7 billion and $6 billion replace the “mess of mismatched, miscellaneous and duplicated [ICT] systems” which the previous Labor administration had left the state with.

Westpac renews Telstra, Optus contracts

Top-tier bank Westpac has renewed long-running contracts with both Telstra and, reportedly, Optus, as the bank continues to source services from both of Australia's two largest telcos.

Has Gov 2.0 in Australia gotten too boring too fast?

So has Gov 2.0 become boring too fast in Australia? Shouldn't we see more conversation, more voices, more blogs, more tweets, more people packing out events seeking the latest information in what is one of the most rapidly changing environments in history - the internet?

Microsoft goes Windows Azure crazy: Aussie deployments ahoy as TechEd kicks off

Redmond has just published three extensive case studies of how Australian customers and partners are using its Windows Azure platform (which encompasses infrastructure as a service, storage as a service, and even platform as a service, to name a few of its aspects).

Sources claim Oracle has completely dumped its Australian support centre

Delimiter has been contacted by several sources who have stated that The Register's report is accurate, and that Oracle has indeed completely offshored its Australian support centre in the past month.

Web chat transcends customer service generational differences: Fifth Quadrant

New figures out of customer experience research house Fifth Quadrant suggest that older Australians, despite being less enthusiastic adopters of social media and smartphone apps, are as keen as younger Australians to use Web-based chats to interact with customer service representatives during online transactions.

Customs restructures IT with CTO

The Australian Customs and Border Protection Service has advertised for a new chief technology officer to ensure its strategic IT vision is aligned with its business operations; but it's not immediately clear how the new CTO will fit in with the company's existing chief information officer position held by Joe Attanasio.

Mills slams ‘failed re-run’ Qld CIO appointment

Bruce Mills' Outsourcing Council Asia Pacific (OCAP) has severely criticised the Queensland State Government’s appointment last week of Peter Grant as the new whole-of-government Chief Information Officer.

Kill software patents, says Pirate Party

In a call for an overhaul of the Innovation Patent System, Pirate Party Australia has made a submission to the Advisory Council on Intellectual Property (ACIP), challenging the inclusion of software in the current patent system.

Brisbane Airport outsources IT to Data#3

Queensland-headquartered IT services group Data#3 yesterday announced it had won a contract with Brisbane Airport Corporation, as the group continues a drive to transform its technology services delivery model.

Qantas deploys 2,200 iPads to pilots

Pilots on the nation’s biggest airline Qantas will shortly starting using iPads to access the wide range of operational information they need to do their job instead of printed paper, under a partnership announced today between the airline and telco partner Telstra.

Qld sets royal commission into Health payroll

It's time. One of Australia's greatest ever IT disasters is now going to have the *ahem* privilege of having a royal commission conducted into how precisely it went wrong.

Closed Govt: Coalition may walk away from transparency

The Coalition Federal Government has reportedly signalled it is reconsidering the previous Labor administration's commitment to join the multilateral Open Government Partnership aimed at increasing citizen engagement and government transparency, in a move which would place Australia alongside just one other nation to withdraw: Russia.

Qld Transport in huge IT infrastructure refresh

Queensland's Department of Transport and Main Roads has kicked off an extremely wide-ranging refresh of its underlying desktop IT infrastructure which is slated to see legacy products such as Lotus Notes, IBM Sametime, Windows XP and Novell's file, print and application deployment software replaced with more popular and updated equivalents.

Improving technology’s grades in Australian education

In Australian society, so much of the ongoing narrative about the current generation of students in our schools is focused around the different way that they understand and use technology; and so much of that narrative is focused around fear. But it doesn't need to be, and there's more than one side to the story.

ANZ Bank renews Optus telco deals

Australia and New Zealand Banking Group (ANZ) has renewed its telecommunications and managed services agreements with Singtel and Optus Business, extending both to 2020.

Digital Transformation Office announces ambitious work program

The Federal Government’s Digital Transformation Office has announced its work program over the initial period of its operation, listing a number of thorny problems that have been plaguing Australians for some time in terms of their interaction with the Federal Government.

NSW Govt releases new ICT investment policy

news The New South Wales State Government has released a public policy document which it intends will help NSW Government agencies make better investment...

$752m: NSW Education Dept’s SAP-based LMBR system doubles in cost

Those of us who've been around the traps for a while know that it's extremely common for major IT projects to go over budget. 10 percent, 15 percent, 20 percent ... these are all normal amounts for a project's costs to blow out by, and of course delays to projects' delivery schedule are also common. However, what would you think of a project which doubled in cost over its lifetime?

Cyber breach at the Bureau of Meteorology: The who, what and how, of the...

If the hackers were state-sponsored Chinese hackers such as the People’s Liberation Army Unit 61398, then the target of the hack would have been wide-ranging but possibly focused on information related to Australian defence and security services and capabilities.

Lessons for Australia? UK outlaws IT contracts larger than £100m

The UK Government has taken a startling new stance on major IT contracts, outlawing new deals larger than £100 million (AU$190m) and declaring that it's time the country moved past traditional arrangements with "legacy technology giants", in a move which appears to mirror similar State Government initiatives in Australia.

Disaster in the making? Govt embarks on mammoth IT shared services scheme

The Federal Government has issued a landmark discussion paper seeking industry and other stakeholder opinions on how it can best implement a strategic shared services scheme to serve the needs of its departments and agencies, despite the fact that this very same model has abjectly failed several Australian State Governments over the past half-decade and been abandoned.

Defence finally starts certifying Android

Those of you with long memories will recall that the Department of Defence’s Defence Signals Directorate division, which is tasked with certifying technology for use in the Australian Government, has long had an aversion to Android. Windows- and BlackBerry-based mobile devices have long found favour with the DSD, and in April 2012 the agency even added (shock!) Apple’s iOS operating system, but for years Android has sat on the outer, leaving those public servants and politicians interested in the Android operating system out in the cold. Well, late yesterday news arrived that Samsung, at least, may be on the verge of getting access to the inner circle.

Qld Health CIO reportedly poached by IBM

Sometimes the truth is stranger than fiction. Queensland Health CIO Colin McCririck has reportedly resigned for a job with IBM in the US.

Qld’s new IT Minister has zero IT experience

Following the resignation of Ros Bates last week, Queensland Premier Campbell Newman has appointed Ian Walker to replace Bates as the state’s Minister for Science, Information Technology, Innovation and the Arts. Did we mention that Walker appears to have no experience dealing with information technology, given his extensive background as a 35-year veteran of law firm Norton Rose?

Bloodbath: Qantas to cut $200m in IT costs, jobs

Embattled airline Qantas has flagged plans to cut $200 million out of its technology budget over the next three years and undertake reviews of its major technology supplier contracts, as part of a company-wide cost-cutting initiative that will see a total 5,000 staff leave the company and some $2 billion in total costs cut.

Rackspace promises Aussie datacentre

Will Rackspace roll out Australian datacentre infrastructure in the next year or so? The company says yes, but we'll believe it when we see it.

ASD releases Windows 8 hardening guide

The Australian Signals Directorate appears to have released a guide to hardening Microsoft’s Windows 8 operating system, three years after the software was released for use by corporate customers, and as Microsoft is slated to release its next upgrade, Windows 10.

Shoes of Prey outs itself as a Google Apps fan

We thought we’d point readers to this blog post on the blog of Google Australia by Mike Knapp, the co-founder and chief technology officer of Sydney-based ecommerce startup Shoes of Prey, which has achieved notoriety over the past few years for its innovative site, which allows women to design and order their own shoes, getting around the normal retail grind. In the blog, Knapp outs Shoes of Prey (which has around 40 staff) as a long-time Google Apps user.

UK retail chain poaches Woolworths CIO

UK retail chain Morrisons has poached long-term Woolworths chief information officer Dan Beecham, in a move aimed at applying the executive's substantial skills in retail IT transformation to IT systems Morrisons itself has admitted are severely aged.

ICAC finds Sydney University IT manager corrupt

The Independent Commission Against Corruption (ICAC) has found that University of Sydney information technology (IT) manager Atilla "Todd" Demiralay engaged in corrupt conduct by using Succuro Recruitment, a business that employed his wife and later operated through a company in which he and his wife had a financial interest, to recruit contractors and staff for the university, without disclosing his financial interest in the business.

Vic Dept tenders for major cloud solution

The Victorian Department of Business and Innovation has gone to market for a major Infrastructure as a Service (IaaS) solution, in a move that comes on the back of a successful Software as a Service deployment at the department and signals its plans to become a leader in the state government in the cloud computing arena.

Victoria Police takes first step to address IT failures

The Victorian Government has allocated a small investment of $2.5 million to Victoria Police to start addressing the failures of IT systems which the force has said partially lay behind the death of an 11-year-old boy and his father in the state last month.

Gartner details top 10 strategic Govt IT technologies

Technology research specialist Gartner has published what it considers the "top 10 strategic technologies" of 2016, aimed to help IT leaders to better carry out government transformation initiatives.

IT upheaval at Qantas as IBM wins big

Remember how embattled airline Qantas revealed plans in late February to cut some $200 million out of its technology budget over the next three years? It seemed at the time like an impossible dream that the company would never be able to achieve. Well, The Australian has published what appears to be Qantas’ comprehensive roadmap for hitting its goals. As the newspaper writes, the solution is … outsourcing everything to IBM.

Cloud central to Oxfam IT overhaul

The Australian division of relief and development organisation Oxfam has revealed plans to conduct a substantial fundamental IT infrastructure refresh project which will see a number of traditional in-house IT services replaced with new cloud computing technologies.

“Pure noise”: The backlash against Slack begins

Recently I've begun to detect a wave of dissent against Slack. The platform opened up a great deal of communication and collaboration options for corporations ... but at the same time, it has also created yet another distraction into our modern workplace. It may end up creating as many problems as it solves.

More on those IBM redundancies

Another day, another swathe of details emerge about the ongoing job cuts happening within the ranks of IBM Australia. This morning's morsel comes from The AustralianIT, which reports the latest figure as being around 1,400 Australian staff, amid the involvement of the controversial 457 visa program.

ERP disaster costs Ansell millions

Australian condom and medical protection giant Ansell this week revealed a botched implementation of Oracle's ERP platform which went live last year had caused US$13 million to US$15 million worth of lost sales.

‘Daring yet awful’: An epic Windows 8 rant

We hate Windows 8 on the desktop just as much as the next man, but we haven’t tested it as extensively as Taswegian and technologist Simon Reidy, who penned this epic rant on Google Plus this week detailing why Microsoft’s new opus is the company’s “most interesting, daring, different, ridiculous, contradictory, frustrating, and awful Windows yet”.

Elders inks seven-year outsourcing deal with HP

In an announcement yesterday, HP revealed that diversified local company Elders had signed it for a seven-year infrastructure and applications services agreement. Elders is a 172-year-old company incorporating the Elders rural services businesses and the automotive and forestry operations acquired and developed by Futuris Corporation.

WA Govt agencies ignore constant warnings on IT security

Western Australia's Auditor General has warned that over a half of government agencies are failing to heed advice on IT security.

Defence plans major ICT projects for 2012

The Department of Defence said last week that it expects to receive Government approval to go ahead with a number of major ICT projects in the next year, ranging from telecommunications to datacentre reform and its long-anticipated overhaul of its PMKeyS human resources platform.

NSW formalises ‘cloud-first’ with new policy

The New South Wales State Government has formalised its already extremely proactive and positive approach towards the adoption of the new class of cloud computing services within its operations, issuing a new cloud computing policy this week which forces departments and agencies to consider the cloud when undertaking ICT procurements.

Qld Govt launches ICT action plan, IT dashboard

The Queensland State Government this morning launched an ICT Action Plan containing dozens of measures designed to transform its extremely troubled ICT project and service delivery capabilities, as well as switching on its US-style ICT dashboard designed to give onlookers direct information about the state of its ICT projects.

Jetstar appoints CIO with little IT experience

National airline Jetstar this week announced it had appointed an executive with less than three years' worth of experience in a technology role as its new chief information officer, in an unorthodox move for a major Australian corporation.

Aussie non-profits adopt Office 365 en-masse

Non-profit Australian organisations such as charities are adopting Microsoft's Office 365 Software as a Service platform in large numbers, according to non-profit technology enablement group Infoxchange, which has recently helped 20 such organisations shift into Microsoft's cloud.

Hacks focus CIOs on IT security

After the spate of high-profile hacking incidents in 2011, Australian CIOs and IT and security managers are taking no chances this year. According to new research by local analyst firm Telsyte, Australian enterprises will increase their security spending and change their information security strategies in 2012.

Defence finally allows staff iPhones, iPads

iOS is generally considered a very secure and modern mobile platform — certainly more secure than Android and a heap more modern and functional than BlackBerry’s various offerings. Yet it has taken five years for the Department of Defence to allow its staff to procure iOS devices.

Nokia Lumia rollout for Sara Lee

Finnish smartphone seller Nokia today added another name to the growing public list of large Australian organisations which have decided to deploy its Windows Phone-based Lumia line as their corporate smartphone, picking the series ahead of competing options from Apple and Android.

CBA outage took down CommSee

The Commonwealth Bank's wide-ranging outage also took down its customer relationship management platform CommSee, one of its main unions has revealed, in a move which further illustrates how extensive the technology-related problems suffered by the bank over the past week truly have been.