Networking hardware giant Cisco has slapped a blanket 9.2 percent price increase on all of its products and services in Australia, giving its customers and partners just one month's notice of the price rise.
The NSW Government has revealed that it is finally close to completing its extremely troubled LifeLink IT project to replace the key administration platform used by the NSW Registry of Births, Deaths and Marriages, some 11 years after the project was first begun.
Almost 12 months after it first announced the device, Microsoft has finally confirmed that it will launch its Surface Pro family of Windows 8-based tablets in Australia later this month.
Multinational construction company Laing O'Rourke has come up with a novel way to monitor and protect employee health – an interactive 'smart' hardhat.
This week and next week, Delimiter will take a closer took at cloud computing use in Australia with a series of two feature articles. The first -- this one -- will take a closer look at what classes of cloud computing services are proving most attractive to large Australian enterprises, and how they are being used. And the second piece, to be published next week, will examine whether cloud computing as a phenomenon is delivering on its promises of cutting costs and delivering more flexibility and scalability to Australian organisations.
Office 365 MVP Loryan Strant has some pretty harsh words today for those Australian customers who have proven unwilling to migrate off Microsoft's defunct Business Productivity Online Suite platform (which is being essentially shut down) and onto Office 365.
If you've been following public sector IT for a while, you're probably aware that Australia's Federal Government has not precisely set the world on fire when it comes to its adoption of cloud computing platforms. Most Government CIOs consider the cloud a little risky, both for control reasons, but also because of data sovereignty issues. However, much of that may change, if Malcolm Turnbull's Digital Transformation Office gets its way.
The Department of Defence has advertised for a public sector executive to replace its long-serving and highly regarded chief information officer Greg Farr, whose departure will amount to the end of an era for the department.
Queensland's Department of Transport and Main Roads this month revealed it had recently lost its most senior IT executive; a move that comes as the department gears up for an extremely wide-ranging refresh of its fundamental IT infrastructure designed to bring it up to date with modern desktop and application environments.
Apple and Microsoft might be kicking goals when it comes to corporate tablet deployments, but one group of Australian state government agencies has baldly stated they prefer neither: Instead going to market for almost 6,000 tablets specifically using Google’s Android operating system.
In a move certain to raise the ire of users of Microsoft’s Windows operating system the software giant has announced that next month it will cease support for Windows 8.1. But that operating system is barely eight months old and already an upgraded version of the Windows 8 system that failed to impress many users since its release in 2012.
You would think, you would really think, that pretty much every organisation Australia-wide would have gotten the picture by now that Windows XP is an outdated platform and needs to be replaced. But sadly this is not the case. From Victoria comes the news that the Royal Melbourne Hospital has had its operations knocked offline by a Windows XP virus.
Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung's hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)
Australian condom and medical protection giant Ansell this week said it "can see the light at the end of the tunnel" following remediation efforts involving a botched implementation of Oracle’s ERP platform which went live last year and subsequently caused US$13 million to US$15 million worth of lost sales.
Based on the amount of activity we're seeing from Optus at the moment, it looks as though the telco is really taking it to big brother Telstra. And that, as anyone who is in favour of strong competition in Australia's telecommunications sector will agree, is a fantastic thing. Nice one.
Data61 (formerly National ICT Australia) has partnered with the New South Wales Government on a big data project that is aimed to ease congestion in the state, according to a statement from Transport for NSW.
Global technology giant Microsoft has asked the Federal Government to review a controversial policy enacted by the Attorney-General's Department last year which which require departments and agencies to explicitly acquire the approval of the Attorney-General and the relevant portfolio minister before government data containing private information can be stored in offshore facilities.
Right now, without saying where we have obtained our information, it seems clear that the Financial Review's report on this issue is broadly accurate. In short, although the specifics of the ban are unclear, the newspaper is correct that Lenovo machines are not used in certain areas of Defence.
The fallout from the payroll systems disaster at Queensland Health is continuing, as hard as that may be to believe. This morning Queensland Premier Campbell Newman took the unusual step of sacking a number of senior state government bureaucrats who had been involved in the debacle.
Microsoft has announced that it will soon be offering Windows 10 as a service for enterprises through its Cloud Solution Provider (CSP) channel.
Remember Uniloc? That little Aussie battler software company which took on Microsoft on patents and walked away with half a billion dollars? The company’s founder Ric Richardson this week posted a YouTube clip about the company back in 1993. Let’s just say it was a simpler age.
Documents released under Freedom of Information laws have appeared to show that the minister overseeing the Federal Government's peak IT decision-making agency is concerned about its ability to deliver on a whole of government technology strategy, with yet another review being commissioned into its performance.
Australia and New Zealand Banking Group announced late last week that its chief information officer Anne Weatherston would "step down", with the executive's responsibilities to be assumed by the bank's chief operating officer while a global search is undertaken for her replacement.
The Australian Taxation Office appears to have taken the unorthodox step of appointing one of the key figures in its relationship with IT services partner Accenture, a 29-year veteran of the firm, as its new chief information officer.
From the department of why the hell haven't they already done this comes the news that that bastion of IT systems stability and competence Queensland Health (yup, the very same, you'd be surprised how often it pops up in Delimiter stories) will undertake a review into its IT procurement practices and IT governance arrangements.
Software giant Microsoft is considering a radical overhaul to its giant TechEd event in Australia that would essentially spell the end of the iconic conference in its traditional mega-format, with the company instead believed to be considering a series of smaller conferences around Australia in its place.
Microsoft is recalling 285,000 Surface Pro power cord sets sold in Australia over a fault that can expose live wires and represents a risk to consumers.
blog After a few months of speculation, it has emerged that the mystery bidder attempting to buy Perth-headquartered IT services firm ASG is Lockheed...
Just several months after the plans leaked to the media, the Victorian Government has gone to market for IT outsourcing partners to replace large chunks of the service delivery functionality currently provided by its extremely troubled IT shared serices agency CenITex.
Australian software vendor TechnologyOne this week revealed it had landed five major local deals in the last quarter for its customer relationship management (CRM) software. The vendor's solution is set to replace a rival Microsoft platform at one of these sites, and believes its CRM solution be in use by over 10,000 people in the near future.
Private health insurance provider Medibank has announced the hiring of a new head of technology, effective from the end of November.
BlackBerry maker Research In Motion has appointed Ray Gillenwater Managing Director for Australia and New Zealand. Gillenwater replaces Adele Beachley, who resigned in February.
Microsoft has published details of its roadmap for new Windows 10 business features that are likely to make their way to users' machines in the near future, with security seeming a high priority.
A Microsoft case study published last month tells us that the City of Sydney, which has some 1,800 total staff, recently upgraded to Windows 7 from the long-lived Windows XP.
Pizza chain Domino's has revealed that it has shifted its IT infrastructure out of an in-house datacentre (some where also with a third-party) and onto Telstra's Infrastructure as a Service platform.
Those of you who watch such things closely may recall several weeks ago that a sudden decision by German software giant SAP to end active development of its ailing Business ByDesign online software suite left the New South Wales Government’s premier cloud computing business systems pilot stranded without a future roadmap. Well, it appears that the NSW Department of Trade & Investment didn’t take SAP’s move sitting down.
The Federal Government has approved several hundred million dollars' worth of funding to reform key IT platforms in the Department of Human Services and Veterans' Affairs, in moves that will unlock substantial IT transformation packages of work.
UXC Oxygen, a specialist SAP consulting and services company now owned by CSC, has deployed a new SAP HANA platform for Australian electricity distributor SA Power Networks.
One would hope that the Federal Government will be closely examining the experiences that states such as South Australia, Queensland and Western Australia have had with shared services, before it commits to its own shared services approach. Because to rush in haphazardly would be dangerous indeed.
Over at the blog of Queensland-based ICT analyst house Longhaus, the firm’s managing director Peter Carr has published some ruminations about the tough future facing many of the state’s ICT contractors as the new LNP State Government puts technology squarely in the layoff firing line.
So, it turns out the Queensland and New South Wales Governments are not the only major Australian organisations running short of much-needed cash when it comes to critical IT upgrades. According to the Sydney Morning Herald newspaper, national carrier Qantas also can’t afford to keep its IT up to spec.
The latest version of Microsoft’s Windows operating system will begin rolling out from Wednesday (July 29). And remarkably, Windows 10 will be offered as a free upgrade to those users who already have Windows 7 and 8.1 installed.
We can’t help but be amused by this article in New Zealand’s premiere business newspaper, the National Business Review. In it, veteran technology reporter Chris Keall lampoons an email received by subscribers of the Australian Financial Review, in which the paper’s editor in chief Michael Stutchbury laments IBM Australia’s decision to send jobs offshore, including to New Zealand.
The somewhat disturbing revelations from the Commission of Inquiry into Queensland Health’s payroll systems disaster just keep on coming. The Brisbane Times reports today that prime contractor IBM was actually forwarded leaked information that could have helped it win the payroll upgrade contract.
The Commonwealth Scientific and Industrial Research Organisation (CSIRO), Australia’s national science agency, has chosen Australian company XENON Systems to provide internationally competitive, customized technology solutions.
Software and services giant Microsoft last week revealed it had started migrating the data of its Australian customers onto datacentres based locally, in a move that will affect customers in Australia, Fiji and New Zealand.
Labor has released a statement over what it calls a "collapse" in the standards of telecoms and IT services at Centrelink and Medicare.
Australia and New Zealand Banking Group has revealed it will be one of the first companies globally to trial using IBM's Watson expert data retrieval platform to attempt to enhance the quality of data available to the bank's customer service team, in a move that could eventually lead to Watson taking questions from customers themselves.
The New South Wales State Government has unveiled plans for a massive technology-led project to consolidate a number of different enterprise resource planning systems onto just two new platforms, in a style of project which has historically led to cost blow-outs and extended project delays for similar initiatives accross Australian State Governments.
Technology giant Oracle has revealed that the specialist insurance arm of local financial services giant Allianz has deployed the vendor's Oracle Database Appliance X3-2 to replace legacy hardware that was reaching the end of its useful life.
Telstra late yesterday revealed plans to expand its cloud computing business through constructing four new datacentres located around the nation to cater for demand. Now if only the telco could announce some new cloud computing customers.
Listed IT services firm Empired has teamed up with fellow IT services firm Oakton to win a contract to provide resources company Barrick Gold with a range of cloud-based IT services.
The nation's largest telco Telstra has confirmed it is currently in the midst of one of Australia's largest known rollouts of Microsoft's latest Windows 7 desktop platform, in an initiative which will eventually most of the company's 40,000 staff.
The Queensland State Government has published an extremely detailed cloud computing implementation model which it will use to formally push its many departments and agencies into a cloud computing-first procurement model, as the state attempts to address its substantial issues with fundamental ICT project and service delivery.
Well-known IT industry figure Tony Healy adds to Freelancer.com chief executive Matt Barrie's criticism of the Australian Computer Society.
A national survey conducted by the the Australian Industry Group and Deloitte of Australian chief executives has revealed that business investment in new technologies is resulting in higher productivity, better innovation, improved energy efficiencies and better work safety. The survey involved 540 CEOs across many sectors including manufacturing, services and construction.
The tender was put on ice some two years ago, as it was undertaking several other major IT purchasing efforts at the same time. However, iTnews reported today that the contract had been brought back.
Clothing and homewares manufacturer Pacific Brands has revealed it switched out VMware's market-dominating virtualisation platform over the past several years, installing Microsoft's rival Hyper-V system instead as it sought to take more advantage of virtualisation in its operations.
Cloud computing giant Amazon Web Services has been relatively quiet about the numbers of Australian customers signing up to use its elastic infrastructure since it launched a dedicated datacentre in Australia in mid-November last year. At the moment the situation is unclear: Are Australian customers signing up to use the facility in droves, are they ignoring it, or are things somewhere in between?
The University of Western Sydney has revealed that it will deploy some 11,000 iPads to students and staff this year, in one of the largest rollouts of the Apple tablets known in Australia so far and a move that will see every first year student at the institution receiving one of the devices.
Software giant Tibco has revealed that two sizable Australian companies, accounting group HLB Mann Judd and real estate agency Compton Green, have deployed its internal corporate social networking platform tibbr to streamline their internal communications.
Logistics giant Toll has revealed plans to dump its plans to outsource key parts of its IT infrastructure, as well as application support and development, in a rapid and unexpected turnaround.
Taking a “cloud-first” policy has the potential to act as game changer to allow departments and agencies to break out of their current restrictive ICT procurement practices, technology analyst firm Ovum said this week, as discussion continues to swirl about how Australian governments are handling the new cloud computing paradigm.
What’s not precisely clear at this point is how this new panel will differ from the old one, or how the new ‘cloud-first’ policy will differ from the old one.
The Community and Public Sector Union has gone on the attack over a proposal to shift the roles of some 56 Tasmanian IT workers employed by the Department of Human Services onto the mainland, presenting Employment Minister and Tasmanian Senator Eric Abetz with a 1,000-strong petition against the move.
Cloud business software vendor NetSuite has revealed that two mid-level Australian retailers, Indian handcraft store Tree of Life and veterinary and pet healthcare supplier Vet-n-Pet, have deployed a broad swathe of its e-commerce and business management software in an effort to get their growing operations under control and scale for growth.
Australia Post has announced a new partnership with the country's largest data innovation group Data61 that is aimed to drive continued transformation into a digital services company.
Due to the incredible rise of the x86 chipset over the past several decades, it's easy to forget that at the beating heart of many organisations, those ancient dreadnoughts which the IT industry knows as the common or garden mainframes are still found, continuing to promulgate their ever-lasting mission of stability, cost efficiency and power.
18 months after a state parliamentary committee ordered it to, Western Australia’s Department of Health has finally advertised for a permanent chief information officer to end years of bungled major IT projects.
Qantas this afternoon revealed its chief information officer Luc Hennekens would leave the company at the end of September, after three years leading the IT operation of Australia's largest airline.
Queensland’s new IT Minister Ros Bates said this week it would cost the state between $3.7 billion and $6 billion replace the “mess of mismatched, miscellaneous and duplicated [ICT] systems” which the previous Labor administration had left the state with.
We're gradually seeing government departments and agencies around Australia deploy bits and pieces from the huge kit-bag collectively known as cloud computing. It's been a slow journey, but it's getting there. News of new steps in the Western Australian Government comes this week from iTNews, which reports on several small cloud-based projects which have recently taken place.
The NSW Government has finally confirmed it is looking to follow Victoria with CenITex and may outsource key chunks of the IT shared services work being done by ServiceFirst and Businesslink.
Business service management software vendor BMC has revealed that broadcaster SBS is expanding its use of the company's Footprints platform into departments beyond its IT support helpdesk, following a successful deployment of the system some three years ago.
Many young Australians head off to school these days with a collection of Apple paraphenalia; iPhones, iPods and now iPads are common items to see in the schoolbags of students heading off to both high school and primary school. However, for at least one young man, there won't be any Apple in his forseeable future.
Diversified technology products and services giant IBM has rejected a number of the findings included in the Commission of Audit's inquiry into Queensland Health's botched payroll systems upgrade, blaming the majority of responsibility for the catastrophic consequences of the botched initiatives on the State Government.
Technology giant Microsoft has revealed plans to break the monopoly which its partner Telstra has on selling its Office 365 software as a service productivity suite in Australia, in a move which will widen the software's ecosystem substantially.
Cloud services break the cycle of agency investment in dedicated ICT solutions that are difficult or impossible to share. In contrast, each procurement of cloud services incrementally develops the capacity of the vendor to offer the same service to other agencies. A policy position of “cloud services first” is a strategic commitment by government to the development of the next generation of shared services.
Following a protracted Freedom of Information battle, the Federal Government has finally released a report into the the troubled Personally Controlled Electronic Health Records (PCEHR) project, with one of the document's main recommendations being that the National e-Health Transition Authority be 'dissolved' due to governance issues.
Police unions nationally have called for a mega-IT system to allow them to collaborate more effectively.
The New South Wales Government this morning revealed it had signed a new deal with Microsoft that will give the state access to the vendor’s extensive product suite on a wide-ranging basis, with a focus on departments and agencies adoption collaboration and cloud computing technologies.
Bendigo and Adelaide Bank has adopted IBM Cloud to boost development of new banking products and services for its 1.6 million customers.
Business software giant NetSuite has revealed that Australia-headquartered travel publishing firm Lonely Planet will consolidate its business systems on the vendor's OneWorld platform, ditching existing systems from rivals SAP (R/3 4.7) and Salesforce.com in the process.
Google has announced two new regions for its Cloud Platform network of datacentres, with more on the way, but it is still unclear if Australia will eventually be included in the list.
The Federal Government’s peak technology strategy division has made a series of announcements aimed at pushing forward its vision with respect to public sector uptake of the new generation of cloud computing services and making such services available on the right terms to departments and agencies.
The local arm of NEC today revealed it had picked up a $36.6 million contract to operate the Department of Foreign Affairs and Trade’s ICT support desk, in a deal which would appear to knock incumbent supplier and fellow Japanese technology giant Fujitsu off its perch.
In a ritzy ceremony, NEXTDC this week opened its new M1 datacentre in Melbourne. Attending the event were the company's founder Bevan Slattery, Communications Minister Stephen Conroy, new NEXTDC chief executive Craig Scroggie, financial executive Mark Bouris, Conroy's chief of staff Shain Drabsch and others.
Personally, I'd suggest that 10 percent is a figure chief financial officers can understand in this context. But 26 percent is likely enough to raise more than a few eyebrows.
The Federal Government's peak IT strategy group has issued a cautious updated appraisal of currently available office productivity suite file formats, in what appears to be an attempt to more fully explain its thinking about the merits of open standards such as OpenDocument versus more proprietary file formats promulgated by vendors like Microsoft.
Global IT services provider Fujitsu has won the contract to manage Gold Coast’s ICT infrastructure and applications services.
It's now been several years since cloud computing became mainstream in Australia. Small businesses are using it. Major corporations such as Australia's largest banks and insurers are using it. And even the public sector has started using it. With this breadth of adoption has also come a deepening of our understanding of how large organisations should use cloud computing.
Australian cloud computing startup OrionVM today revealed it had taken angel investment capital from two high-profile technology sector luminaries: PIPE Networks co-founder Stephen Baxter and US engineer Gordon Bell, of Digital Equipment Corporation fame.
NEC Australia managing director Alan Hyde has unexpectedly resigned from his role leading the local operations of the Japanese company, with the chief planning officer of NEC Australia, Tetsuro Akagi, to take his place.
Telstra has confirmed that the management console for its corporate cloud platform went offline for some of its customers for two days last week, in the second demonstration in less than a year that the company's cloud computing environment may not yet be as stable as the company would like customers to believe.
Anew audit report coming out of Queensland has sharply criticised a number of major Queensland Government departments (including the IT Minister’s own Department of Science, Information Technology Innovation and the Arts, the Department of Transport and Main roads and the Treasury, as well as the Brisbane City Council) for having zero plans to deal with IT security issues. Surprise!
Virtual desktops, bring your own device computing, integrated datacentre components. These are three of the hottest trends to hit Australia’s enterprise IT sector at the moment, and they all come together in this highly recommended article by iTNews writer Chris Jager looking at a huge virtual desktop implementation at RMIT University.
Redmond has just published three extensive case studies of how Australian customers and partners are using its Windows Azure platform (which encompasses infrastructure as a service, storage as a service, and even platform as a service, to name a few of its aspects).
Enterprise IT analyst firm capioIT has crowned the Victorian region of Ballarat as the best non-metropolitan location in Australia for IT services delivery, for a range of factors including historical investment in the area and integration between the government, education and commercial sectors.
A large volume of social media data gets created on a daily basis from these customer service interactions. Companies need to be examining both the volumes of unstructured social media data created by their own processes as well as by their competitors for a better understanding of necessary process improvements.
A new report from Victoria's Acting Auditor-General Dr Peter Frost has criticised the state government over failed and badly planned ICT projects that he said were, in some cases, "not acceptable".
Listed Victorian energy utility SP AusNet has signalled plans to insource its IT services needs, following a decision to terminate a wider management deal under which a variety of corporate services were being provided by a subsidiary of its part-owner Singapore Power.
Construction firm Buildcorp has deployed some 150 new staff mobile phones in Nokia's Lumia line, the Finnish smartphone vendor announced this afternoon.
Technology giant Oracle announced yesterday that various top Australian public and private sector entities had implemented its CRM On Demand software as a service suite to upgrade customer service, gain access to real-time analytics, and enable speeding up of adaptive business planning.
The Commonwealth Bank of Australia has promoted an internal executive who joined the bank in September after a lengthy career at petroleum giant VP and IT services group Accenture to replace its outgoing chief information officer Michael Harte, who announced in early May that he would leave the bank.
It won't come as a surprise to many, given its drastically altered user interface and mixed reviews, but the news is already bad for Microsoft's new flagship operating system Windows 8 in Australia.
In an otherwise unrelated article on the organisation's adoption of Internet Protocol version 6, an article published by ZDNet.com.au yesterday revealed that Australia's peak scientific research agency was still running some copies of Windows 98 and NT4.
The new managing director of diversified technology solutions group NEC has warned its Australian employees the group is facing "immediate profitability challenges" despite having a "very healthy" pipeline of contracts.
The ABC has confirmed that one of its websites has been hacked following the airing earlier this month of an interview held by Lateline with anti-Islam campaigner Geert Wilders.
Queensland's new LNP State Government late last week revealed plans to dump the troubled colossal whole of government email project begun under the previous Bligh Labor administration, with IT Minister Ros Bates highlighting the possibility to shift to a "cloud-based solution" instead.
German software giant SAP has signed a landmark deal with the nation's largest telco Telstra and IT services giant Accenture that will see the pair deliver hosted SAP solutions to Australian customers from Telstra's on-shore datacentre infrastructure.
The Tasmanian Government has flagged plans to overhaul its dated whole of government human resources and payroll systems, in a move which will affect some 28,000 employees and may see the state shift its systems into a cloud computing/software as a service model.
Think core banking platforms last a long time? Check out the gray hairs and wrinkles on the positively ancient insurance IT system which CGU is still running. This thing is so old it should be code-named 'Methuselah'.
Now that Windows 8 has launched in Australia, what do we know about enterprise trial deployments of the technology? Surprisingly, quite a lot. A lot of people might believe that Windows 8 is the new Windows Vista, but when you look around on the actual ground, it appears as though major Australian organisations are at least dabbling with Microsoft's new operating system opus.
Those of you with long memories will recall that the Federal Department of Immigration and Citizenship has contracted IT services giant Unisys to provide desktop support services to the department since 2007. Unisys this morning announced that it had won an open tender to retain the work through to at last mid-2018, at a value of $104.1 million.
12 months on from the departure of its then-chief information officer Michael Vanderheide to lead Victorian IT shared services agency CenITex, Victoria Police still has not appointed a permanent CIO to lead its extremely troubled IT operations.
South Australian convenience retailer Peregrine Corporation has announced plans to pilot an Internet of Things (IoT) and Microsoft Power BI data analytics solution to reduce business risks.
The Victorian State Government has released the final version of a new whole of government information and communications technology strategy containing hard deadlines for goals, with which it aims to start addressing extensive IT project and service delivery issues which have resulted in more than a billion dollars in budget overruns and a string of failed IT projects over the past half-decade.
An audit of three of the Victorian Government's largest agencies has found that none can be confident that they are effectively managing their spend on telecommunications services.
The Western Australian Government has announced an IT investment at the state's schools that will allow students and teachers to use wireless devices around campuses and bring greater mobility to classrooms.
Remember how NSW Police was allegedly caught red-handed pirating software from enterprise IT vendor Micro Focus? And how the whole story was the subject of an extensive and embarassing documentary report by the 7:30 Report in April 2012? Yeah. Not precisely the best look for the boys in blue. Well, it appears that NSW Police has come clean in the case.
The Federal Government's centralised IT strategy branch has kicked off a major purchasing initiative which will inform the way it purchases infrastructure-, software- and platform-as-a-service offerings over the next few years.
Long-time Cisco Systems chief executive John Chambers has written a strongly worded letter to US President Barack Obama stating that the company "simply cannot operate" if the National Security Agency continues intercepting its routers and injecting spyware onto them before they are delivered to customers.
The Department of Defence has again renewed an extremely long-running IT services contract with Japanese technology giant Fujitsu which has been in place since 2005, when it was originally won by KAZ, as the pace of change within the department appears to be slowing down.
NSW Health has advertised two high-profile chief information officer roles, as the State Government's plan to ramp up improvements in healthcare through the use of technology impacts the organisation and it's eHealth NSW sub-division.
At least one Federal Government agency, Tourism Australia, may be on the verge of taking the cloud computing plunge on multiple fronts.
There have been a series of new revelations in the Commonwealth Bank's IT bribery scandal over the past several days.
IT contracts often obscure objectives through technological jargon, man hours and deadlines. If business objectives and outcomes were better stated in contracts there would be clear and obvious accountability. When there is a common understanding of success the more likely are successful outcomes.
Queensland's Labor government has been caught on the wrong foot again with another failed IT project, with the Queensland Treasury Corporation (QTC) revealing it had spent $15 million on dumped finance platforms, recently terminating a $7.5 million contract with supplier Temenos and throwing away an equivalent amount on internal work.
Military tactics and hardware can make policing more appealing to recruits and generate impressive media spectacles, but they do not prevent or solve crime. The underlying causes of social disorder go unaddressed while public funds are spent instead on expensive but ineffective and potentially dangerous toys.
In an exchange in a Senate Estimates hearing yesterday (PDF transcript here), DPS secretary Carol Mills revealed the department didn’t have enough money to complete the rollout to Windows 7 it has been working on.
German software giant SAP this morning revealed that version 7.0 of its customer relationship management platform was being deployed at the Victorian Government's Environmental Protection Authority, along with a number of other components of SAP's broader software suite.
There was one little fact which Data#3 didn't disclose to investors during its financial results briefing session this week: Job cuts
NEC Australia has been awarded the contract to deliver CrimTrac’s "next generation" biometrics crime-fighting tool, the Government has announced.
South Australia's police force has committed to deploying a fleet of fingerprint scanners coupled with Android-based smartphones that will allow officers in the field to conduct identity checks in the field instead of taking suspects back to police stations.
Big four auditing firm KPMG has announced plans to integrate IBM Watson's cognitive computing technology to a range of its professional services in the Australian market.
National airline Jetstar this week announced it had appointed an executive with less than three years' worth of experience in a technology role as its new chief information officer, in an unorthodox move for a major Australian corporation.
Over the past several years it has become a very common story to see major organisations shifting IT infrastructure, particularly their public-facing websites, into cloud computing facilities. Major banks have done it. Government departments have done it. And now, as has been outlined in a slew of articles over the past week, has Qantas -- well, at least it's in the throes of the migration.
The new Coalition Government appears to have made little progress so far on enacting core elements of its centralised IT policy.
The Department of Defence has appointed high-flying global IT executive Peter Lawrence, currently group manager of IT, Energy Markets for utility Origin Energy, to replace its outgoing chief information officer Greg Farr.
International engineering and advisory company Aurecon has appointed ex-Toll Group tech specialist Carl Duckinson as its new Chief Information Officer.
It appears that the outsourcing arrangement between Perpetual and Fujitsu has gone well — so well, it appears, that Perpetual no longer believes it needs its chief information officer, Jenny Levy.
Australia’s largest telco Telstra has promised its BigPond customers a faster and enhanced email service named BigPond with Windows Live, without the need to change email addresses. The caveat? Their data will now also be stored offshore with Microsoft.
In Australian society, so much of the ongoing narrative about the current generation of students in our schools is focused around the different way that they understand and use technology; and so much of that narrative is focused around fear. But it doesn't need to be, and there's more than one side to the story.
A study by analyst firm Gartner has found that 8.5% of global public companies use cloud email from Microsoft's Office 365 service, with just 4.7% using Google Apps for Work.
Unless you live in an area of Australia where it's impossible to get television or radio reception (an idea which has seemed attractive to your writer at times, in the current media environment), it would have been hard to escape the news that a Federal Court judge has thrown out the sexual harassment case against former Federal House of Representatives Speaker Peter Slipper. But it's one particular comment by Opposition Leader Tony Abbott that has Australia's IT industry perking up its ears this morning.
The NSW Department of Trade and Investment has signalled plans to continue shifting more of its IT assets to cloud computing platforms as part of a "journey" away from managing and owning its own infrastructure, in the wake of the successful deployment of a wide-ranging ERP platform based on a SAP software as a service solution.
Software giant Microsoft has revealed it will formally end extended support for its ageing SQL Server 2005 database product in April next year, in news that will most likely not be welcomed by the substantial numbers of Australian organisations struggling to stay up to date with Microsoft’s refresh cycle.
The Federal Government's Auditor-General has published an extensive report on a trial of smart grid and other innovative technologies which was funded in the 2009 Federal Budget at a cost of $100 million, finding that quite a few components of the overall trial were delivered successfully, although some aspects did not quite deliver up to spec.
Curious about what technology-related iniatives came out last night's Federal Budget? So were we, given that the release of the budget had been being hyped for weeks (months?) by much of the mainstream media as part of its continual fixation on the fraught battle between the various sides of politics. However, unlike previous years, this yaer there wasn't much in the 2013 Federal Budget to interest technologists.
In 2015, the recently elected Adelaide City Council became the first in Australia to live stream its committee meetings using Skype for Business’s module Skype Meeting Broadcast. This is how it did it...
The Digital Transformation Office (DTO) has nabbed Peter Alexander, the current Chief Information Officer at the Treasury, as its new Chief Operating Officer.
What is hilarious and very telling about Google's current corporate culture is that three entrepreneurs felt it necessary to resign from their (no doubt high-paying) jobs in the supposedly innovative GooglePlex in order to push the envelope forward on email, an area which Google itself revolutionised almost a decade ago with Gmail.
The Victorian State Government has flagged plans to follow other states such as New South Wales and Queensland and shift to a 'cloud-first' procurement model for IT infrastructure, in a move flagged in the first major update to its detailed whole of government ICT strategy first published in February 2013.
The NSW Department of Education and Communities has confirmed it has suffered a major event in its IT operation this week that knocked key staff services such as email offline, with an an unverified source claiming it had been hacked and suffered the deletion of thousands of accounts.
Microsoft revealed this week that Australian dental network Dental Corporation had built a tool using its Windows Azure platform which allowed it to extract data stored in dental practices around Australia, in what the software giant is billing as a case study of its 'hybrid' cloud computing concept in action.
Think the Queensland and Western Australian State Governments have got problems with their technology shared services divisions? Well, they have. But at least they (we assume) pay their telephone bills on time. That isn’t precisely the case in South Australia, where the state’s Finance Minister yesterday revealed it couldn’t even get that right.
Emergency service Fire and Rescue NSW has revealed it has dumped a number of traditional desktop PCs and plans to ditch more, as part of a widespread deployment of Google’s Chromebox cloud-based desktop platform which has so far seen some 400 of the gadgets deployed to fire stations throughout the state.
Every major organisation in Australia needs a senior executive to hold its top technology role. The minute you abandon that concept, is the minute you invite the kind of IT disasters and cost blow-outs that are already rife within Australia's state-based public sector.
The Australian Defence Force has gone to market for a solution which will allow it to provide highly secure smartphones and tablets to certain soldiers with the purpose of accessing command systems in the field.
If you were the chief information officer of a major education department and wanted to deploy a mass tablet rollout to thousands of students, would you pick Apple’s dominant iPad platform, which owns the majority of the tablet market? Or perhaps you’d go with the fastest-growing competitor and pick Android? That’s probably what we’d do. However, Queensland’s Department of Education has ignored both these options and gone for a Windows 8 model from Acer.
Queensland's new LNP Premier Campbell Newman has started wielding the axe in the state's public service, according to a report by the Courier Mail newspaper published yesterday -- and information technology staff are some of the first in line.
Interior-construction company Unita has replaced a number of instances of MYOB, Accentus and Excel spreadsheets with a single instance of NetSuite OneWorld to manage its core business processes.
If the hackers were state-sponsored Chinese hackers such as the People’s Liberation Army Unit 61398, then the target of the hack would have been wide-ranging but possibly focused on information related to Australian defence and security services and capabilities.
Optus is to transition the existing IT infrastructure platform of the Adelaide Festival Centre to a hybrid cloud platform leveraging Microsoft Azure and Office 365.
In an article in The Australian newspaper this morning, it was revealed that NAB had switched its entire public-facing website into Amazon’s cloud (excluding, of course, sensitive areas such as Internet banking).
The Federal Government has opted to continue to progress the previous Labor administration's troubled Personally Controlled Electronic Health Records project for now, allocating funding of $140.6 million to the project over the next 12 months while it decides its ultimate fate.
Top tier bank Westpac yesterday confirmed it was planning to outsource a further 125 jobs in its technology support division, as part of an ongoing campaign of workforce rationalisation which the bank's main union has claimed has been characterised by "media-type spin" to disguise its actions.
Financial services giant Perpetual has signed off on a major IT transformation project involving the outsourcing of some key functions to Japanese IT services giant Fujitsu and the modernisation of key aspects of Perpetual's applications and IT infrastructure.
HP has confirmed its global chief executive Meg Whitman has landed in Australia for a brief visit, in a move that comes as fallout from a bungle at key HP customer the Commonwealth Bank of Australia continues to make itself felt.
The Australian division of NEC this morning announced it would acquire the Technology Solutions arm of locally listed company CSG for an amount up to $260 million, in a move which will make the Japanese technology giant a significant player in Australia's IT services market.
Queensland's Department of Transport and Main Roads has kicked off an extremely wide-ranging refresh of its underlying desktop IT infrastructure which is slated to see legacy products such as Lotus Notes, IBM Sametime, Windows XP and Novell's file, print and application deployment software replaced with more popular and updated equivalents.
Another day, another swathe of details emerge about the ongoing job cuts happening within the ranks of IBM Australia. This morning's morsel comes from The AustralianIT, which reports the latest figure as being around 1,400 Australian staff, amid the involvement of the controversial 457 visa program.
The DTO is looking to make it mandatory for government agencies to create APIs for all new services, and to consume their own APIs when delivering those services.
The Federal Government has announced it will not sell off the Intra Government Communications Network (ICON) – a fibre network connecting public service buildings throughout Canberra.
Former IBM Australia leader Glen Boreham, Defence chief information officer Greg Farr, Wotif.com founder Graeme Wood and former NICTA chief David Skellern have all picked up Australia Day honours this week for outstanding service to the nation.
A document published by Wikileaks on the public Internet appearing to be an internal briefing document from global intelligence firm Stratfor has mentioned the alleged security breach on Prime Minister Julia Gillard's parliamentary computer and has alleged that similar hack attacks have occurred before.
Department of Foreign Affairs and Trade CIO Tuan Dao talks about his belief for cloud computing technologies, while also noting that he doesn't buy into the hype around the new paradigm.
New Queensland Premier Campbell Newman has appointed several high-profile members of his new LNP-dominated parliament to take control of the state's technology portfolio, as a new political dawn arrives in the sunshine state following his electoral route of the previous Labor Government a week ago.
Cloud computing: Surely it is time for some fresh thinking in NSW government procurement – as taxpayers, don’t we deserve it?
Cloud computing giant Amazon Web Services today announced that its WorkSpaces virtual desktop platform was available to be delivered from its Sydney datacentre, in a move which may accelerate the adoption of virtual desktop infrastructure in Australia in general.
Ninefold, the Macquarie Telecom-owned cloud computing company which provides infrastructure as a service offerings, has decided to shut down, with its last day of operation being January 30, 2016.
Testing conducted by Microsoft Australia has revealed that many counterfeit Windows and Office software disks sold in local markets contain malware, in a revelation which the software giant hopes will stimulate more consumers to buy legit copies of its products.
Business technology provider Data#3 this week announced it had inked a multi-million dollar deal to provide a “highly available, scalable and future-proof” communications platform for Western Australia’s Edith Cowan University (ECU).
There have been a couple of good interviews with Australian chief information officers done by various media outlets over the past couple of days -- good enough that we thought them worth highlighting to readers on Delimiter.
Diversified materials company Boral this morning revealed it would embark on a wide-ranging IT outsourcing program which would see an undisclosed number of jobs go and its chief information officer promoted.
Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.
The nation's largest telco Telstra late last week confirmed it had started offering Cisco's low-profile Cius Android tablet to customers as a complement to their corporate unified communications platforms.
Energy utility AGL has revealed plans to hire several executives to fill new chief technology officer and head of IT service delivery roles, in a new wave of hires taking place after several years of turmoil in its IT leadership.
Apple's iPhone 3G was first released in Australia three and a half years ago, and its flagship iPad tablet 18 months ago. But the Federal Government still hasn't certified the devices for use in government agencies, despite having pledged to do so by September last year, and despite approving Research in Motion's unpopular rival, the BlackBerry PlayBook.
A state parliamentary committee has told Western Australia's Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state's new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.
Well-regarded IT executive Grahame Coles has resigned from his role as chief information officer at Victoria's massive Department of Human Services to take up a key position in the state's newly created central Office of the Chief Technology Advocate, with the department to conduct a national search for his replacement.
Large Windows 8 rollouts have been thin on the ground in Australia since Microsoft released its newest operating system last year, but there have been a handful exposed -- and more are apparently coming. This morning iTNews adds Commonwealth Bank subsidiary Bankwest to the list.
The Australian National Audit Office this morning revealed it had renewed its extremely long-running relationship with US-headquartered IT outsourcer Unisys, in a move which will push the pair's partnership close to the 20 year mark and raise questions about the degree to which the agency is engaging in competitive tendering.
Microsoft has been on a bit of a tear recently in Australia with its cloud-based Office 365 platform, signing up major customers such as the Queensland Government, Qantas, V8 Supercars and rental chain Mr Rental. And it’s not hard to see why, with the platform’s hybrid cloud/traditional deployment model giving customers substantial options. However, as iTNews reported last week, it hasn’t been all plain sailing for Redmond in this arena.
40 percent of Australian enterprises now see the iPhone as their preferred staff smartphone model, new research has revealed, in a remarkable demonstration of just how dramatically Apple's flagship handset has shaken up the nation's corporate mobile fleets over the past four years.
When major IT projects go wrong in government departments, often nobody loses their job. Public servants have significant tenure in their positions, and they're very difficult to fire -- even if it can be comprehensively demonstrated that millions of dollars have been wasted. However, in the unfolding case of the OneSchool IT systems glitch in Queensland, it appears the Queensland Government is taking the matter seriously enough that heads are rolling.
Just two years after Japanese technology consortium NTT revealed it would purchase the majority of Australian IT services firm Frontline Systems (which also owns hosting company Harbour MSP), the trio have revealed plans to make a substantial number of Australian staff redundant as part of a reorganisation.
News arrived last week courtesy of iTNews that the Tasmanian Police force is about to kick off a trial of Windows 8 tablets.
National Australia Bank has appointed a new acting Chief Technology and Operations Officer (CTOO), following Bob Melrose's move to the role of Executive General Manager, Retail Banking.
From the sidelines of Microsoft's TechEd conference on the Gold Coast this week, Computerworld reports that oil and gas giant Santos has confirmed plans to deploy Windows 8 tablets throughout its business.
Julia Gillard this morning stated that the nation's IT sector was taking jobs away from Australians by importing foreign workers en-masse under the 457 visa program, a situation which the Prime Minister said was "just not acceptable".
The potential break-up of troubled IT shared services agency CenITex and the opening of the door to government adoption of the new cloud computing paradigm are two of the most important themes written between the lines of the Victorian Government's major new ICT strategy released yesterday.
IBM this month announced that the Northern Territory Government would deploy another new unit from its flagship zEnterprise mainframe system, in a rollout that marks the second time the territorial government has deployed one of the mainframe units over the past 18 months.
The Federal Department of Immigration and Citizenship has revealed as part of documents associated with a major IT outsourcing initiative that it is midway through the process of migrating off its Lotus Notes/Domino email platform and onto Microsoft's rival Outlook/Exchange system, as well as a number of other modernisation initiatives.
The uncomfortable reality is that no one really knows how to design or manage large, complex IT projects.
Australian hosting company Bulletproof poaches the local country manager of international hosting giant Rackspace.
Digital services firm Spark Ventures has moved to BMC’s cloud-based Remedyforce solution to better manage the back-end infrastructure that supports its consumer and business digital services.
The Queensland Government has explicitly banned its departments and agencies from entering into any new contracts with diversified IT products and services company IBM until the company demonstrates that it has improved its governance and contracting practices, in an extraordinary move taking place in the wake of the Queensland Health payroll disaster which IBM held a key role in.
The government is seeking a CEO to head the Australian Digital Health Agency (ADHA) – a newly created body set up to revamp the underachieving My Health Record initiative.
It looks like there has finally been some action with regard to the Department of Defence's long-running plans to pilot thin client desktops to replace its duplicated desktop PC infrastructure problem. iTNews reports that Thales has been chosen for a brief pilot of the technology.
As part of its ongoing attempt to help itself to a big slice of Microsoft's pie, Google is offering companies 'free' use its online suite of apps for enterprise. There are conditions, however.
Google's augmented reality and heads-up display headset Google Glass hasn't yet formally launched, but that hasn't stopped some of Australia's major corporations from developing an app for the latest hot platform.
Australian technology provider Data#3 has announced the deployment of a "next-generation" Cisco network service for Edith Cowan University (ECU).
Perth-headquartered IT services group ASG this week revealed it had picked up a deal worth at least $35 million over five years with CIMIC Group — the massive construction and contracting group previously known as Leighton Holdings.
New Zealand's national Government announced a whole of government contract this morning for what it terms 'Office Productivity as a Service' services. This includes email and calendaring services, as well as file-sharing, mobility, instant messaging and collaboration services. The contract complements two existing contracts -- Desktop as a Service and Enterprise Content Management as a Service.
Delimiter recently conducted an interview with Ashwin Goyal, Oracle's global vice president & general manager, Financial Services.
The New South Wales Government, which has already been making waves in the IT industry for its comprehensive and forward-thinking ICT policy, has kicked off consultation on the next iteration of the strategy.
The Federal Parliament committee examining IT price hikes in Australia has published an extensive report recommending a raft of drastic measures to deal with current practices in the area, which, the report says, are seeing Australians unfairly slugged with price increases of up to 50 percent on key technology goods and services.
The nation's number two telco Optus and its subsidiary Alphawest has revealed that they recently helped shopping centre giant Mirvac ditch its fleet of BlackBerry mobile phones for an Apple iPhone replacement.
A survey of attendees at the country's first OpenStack conference held in Sydney last month has indicated that OpenStack is likely to experience growth in the Australian market over the next 18 months.
Global technology giant HP this week revealed that Medibank division Medibank Health Solutions had deployed a complete stack of HP IT infrastructure ranging from blade servers to storage and interconnecting systems, in a rollout which appears to constitute the base parts of a scalable private cloud platform.
When it comes to selecting IT platforms and partners to support its business mission, the Federal Government-owned National Broadband Network Company faces a somewhat unique set of problems and opportunities.
Global technology giant HP has finished building its colossal $119 million new datacentre in Western Sydney and will launch the "world-class" facility next month, with a speech slated to be given by Communications Minister Stephen Conroy.
Two sizable Queensland Government departments have no central disaster recovery plan, the state’s Auditor-General has found, despite the region’s ongoing struggles with extreme weather conditions that have previously knocked out telecommunications and data centre infrastructure.
news The New South Wales State Government has released a public policy document which it intends will help NSW Government agencies make better investment...
The National E-Health Transition Authority this afternoon confirmed it had “terminated” a $23.6 million contract with IBM to build a key component of the Federal Government’s Personally Controlled Electronic Health Record project, just 18 months after the contract was initially inked.
The Federal Government today published what it described as a new strategy document which would set the overall direction for the Australian Public Service’s use of ICT in the future. However, the document contains few specific details of steps that will be taken, preferring to focus instead on a series of high-level motherhood statements.
Marten Hauville, a technical business consultant at local firm buildpartner, has examined the NSW Government's new cloud computing policy in detail, and found it extremely lacking.
The Commonwealth Bank of Australia has revealed plans to launch a new combination smartphone application and associated hardware accessory that allow customers to make quick payments from their mobile phone to anyone with an email address, phone number of Facebook friendship, as well as to merchants via near field communications (NFC).
Technology services giant CSC this morning revealed it had signed an extensive agreement to provide cloud computing services (Infrastructure as a Service) to charity the Fred Hollows Foundation.
The fallout from the reshuffle at Westpac continued today, with the Financial Review breaking the news that senior IT executive Sarv Girn would quit the bank in search of a chief information officer role elsewhere.
Price-hiking technology vendors are set to be hauled before Australia's Parliament to justify their local markups, with Communications Minister Stephen Conroy confirming the Government will hold an official parliamentary inquiry into the issue, following a long-running campaign on the issue by Federal Labor MP Ed Husic.
AgTech business The Yield has developed a new system that uses in-water sensors, cloud computing and machine learning to offer an improved outcome for the bivalve-based businesses.
When state governments in Australia have changed ruling parties there’s often been a temporary hiatus in Government 2.0 and open data activity, if not a series of backsteps – however in almost every case the trend towards greater digitalisation, engagement and openness has resumes.
The Federal Government today revealed a standardised approach to sharing computing workloads between agencies, in a so-called 'community cloud' strategy that will attempt to leverage existing infrastructure operated by major departments such as the Department of Human Services to provide services to smaller agencies.
The Federal Government’s Digital Transformation Office has revealed plans to locate a small office on-campus at the University of Technology Sydney, as well as embarking on a rapid hiring campaign in which it will seek the best Australian technologists to help deliver lasting changing in government IT service delivery.
The Commonwealth Treasury has flagged plans to take a significant new step in the ongoing renewal of its internal IT infrastructure through a project that will focus on the delivery of virtual desktop PCs, virtualised applications, secure corporate data to mobile devices and the creation of a corporate "app store".
Fujitsu has won a deal to build and implement an end-to-end grants management system for the Department of Industry, Innovation and Science.
The Federal Government has started discussing the possibility of setting up a shared services function that would provide centralised Enterprise Resource Planning services to various departments and agencies, despite the fact that this very same model has abjectly failed several Australian State Governments over the past half-decade and been abandoned.
It’s been coming for a while, but Brisbane City Council has finally bitten the bullet and inked a wide-ranging IT outsourcing contract with Indian firm HCL. According to the Brisbane Times, some 55 jobs are set to go and staff are not happy.
Windows 8 has launched in Australia. But you can't actually buy fully boxed copies of it locally. No, really.
Virtualisation and remote access vendor Citrix has revealed that a sizable deployment of its desktop and application virtualisation solutions has aided local law firm Duncan Cotterill in setting up a completely mobile working environment for its staff that will assist it with productivity as well as with dealing with natural disasters affecting its operations, such as the 2011 Christchurch earthquake.
According to the Financial Review, PCs made by Lenovo have been banned from the “secret” and ‘‘top secret” networks of the intelligence and defence services of Australia, the US, Britain, Canada, and New Zealand, due to similar spying concerns as have been published about Chinese networking vendor Huawei.
If you have even the slightest interest in government IT or technology project management, we recommend you sit down with a cup of tea and your tablet and read this epic rant by Australia's new chief technology officer John Sheridan. It's worth it.
Unfortunately though in Australia we don't seem to have any comprehensive list of which governments and councils are creating and releasing open source materials. So e-government expert Craig Thomler has created a spreadsheet, which he'll add to over time, of open sourcing going on across the Australian public sector.
An extensive review of the Australian Taxation Office's colossal $814 million Change Program IT platform overhaul has found the program broadly to be a success, with the initiative delivering on most of its objectives and making a return on its investment in just four years, despite a history which at times seemed close to going off the rails.
Remember how then-Finance Minister Lindsay Tanner commissioned British efficiency expert Sir Peter Gershon back in 2008 to undertake a review of the Federal Government’s use of ICT? Remember how one of the conclusions of Gershon’s review was that departments and agencies were asked to drastically reduce their use of external contractors? Well, according to iTNews, the Government has broadly failed to meet those targets.
Local ICT analyst firm Longhaus has revealed key findings from an industry report ranking cloud providers in the Australian market. The report, entitled ‘Australia’s Trusted Infrastructure-as-a-Service Cloud Provider Market 2012’, is the third annualised study released by Longhaus on the state of cloud computing in Australia.
The NSW Department of Family & Community Services’ (FACS) ChildStory project has finally reached the deployment phase, despite being announced as far back as September of last year.
This morning The Australian newspaper reported (we recommend you click here for the full article) that BlackBerry is completely out and iPhone in at the retailer.
I’d like to see a little more transparency from IBM with respect to this issue. Of course IBM is entitled to shift around staff and re-balance its headcount. But when we’re talking about redundancies as high as 1,000 workers, large companies such as IBM have a responsibility to their customers, to their staff and to their shareholders to let a little more information out of the kimono. 1,000 staff is not 100. And it would be ethical of IBM to let us know a little more about what’s going on here.
The Department of Health has rejected a Freedom of Information request for a report reviewing the Federal Government’s troubled Personally Controlled Electronic Health Records project, claiming that it does not have a copy of the document, despite the fact that Health Minister Peter Dutton announced in December that he had received it.
Those of us who've been around the traps for a while know that it's extremely common for major IT projects to go over budget. 10 percent, 15 percent, 20 percent ... these are all normal amounts for a project's costs to blow out by, and of course delays to projects' delivery schedule are also common. However, what would you think of a project which doubled in cost over its lifetime?
However, the new Coalition Government in NSW over the weekend shone a ray of light into the public transport smartcard ticketing situation, with the new Opal smartcard being launched on Sydney ferries, to start with.
Retailer Harris Farm Markets revealed in late December that it had deployed IBM's all-in-one compute, storage and networking Flex System in its operations to meet a variety of aims ranging from reducing IT costs and complexity to boosting the performance of business systems such as its ERP platform.
It's not often you see examples of cloud computing deployments in major Federal Government departments. With the exception, it turns out, of the Federal Department of Education, Employment and Workplace Relations, which went a little cloud-crazy before it was split in two after the Federal Election.
The Federal Government’s fledgling Digital Transformation Office has hired a trio of high-profile digital government service delivery experts, including a 19 year-old hailed as one of the young guns of the UK’s equivalent agency on which the DTO was based, as it rapidly bulks up in the first few months of its existence.
Insurance Advisernet (IA) has deployed Microsoft's Business Intelligence data visualisation suite in order to bring greater efficiency and customer understanding network of independent advisers.
Global IT services outfit Dimension Data has announced a new range of global cloud services, simultaneously revealing it has signed up the Australian Centre for Advanced Computing and Communications to use the platform.
The ABC reports that a high-roller gambler has scammed Melbourne's Crown Casino of $32 million, with what looks to be the assistance of the casino's own in-house surveillance system.
Queensland’s Department of Health has kicked off one of the largest IT modernisation projects in the state’s history, outlining a solid $1.26 billion in planned investment to bring its IT systems into the modern age and advertising for a chief information officer to lead the ’20-year’ strategy.
US technology giant Salesforce.com has revealed that Australian funeral services provider InvoCare – which encompasses the Simplicity, White Lady and Guardian Funerals brands – has deployed its Sales Cloud customer relationship management software as a service application, in a deployment touching 130 branches across Australia.
The week-long outage of Myer's website starkly displays the fact that the company and its outsourcing partner IBM had failed to properly develop and test their infrastructure or put in place the most basic disaster recovery and business continuity plan, as well as highlighting the incredible immaturity of online retailing in Australia.
Australian enterprise software firm Atlassian revealed this week that it had acquired San Francisco-based HipChat.
Qantas Airways' Chief Information Officer, Luc Hennekens, is leaving the company to take on the same role at Airbus, effective 1 October.
Australian enterprise software group Atlassian overnight revealed it had approximately doubled its headcount and revenues over the past 18 months, as it rapidly expands its operations internationally on the back of the $60 million in venture capital investment it took in mid-2010.
An interesting article published here by the Courier-Mail just before Christmas lays out yet another IT-related headache being suffered at the moment by Queensland's favourite technological minefield, Queensland Health.
Global technology firm Digital Realty is to establish a new datacentre in Victoria that will create hundreds of new jobs in the state.
From The Wall St Journal earlier this month comes confirmation that military equipment specialist Lockheed Martin still expects to sell or spin off the IT services business which the company has long had tacked on to its manufacturing operations.
Michael Hansen is the Asia-Pacific managing director of software as a service firm Zendesk, which offers a Web 2.0-style hosted helpdesk solution. Zendesk has recently expanded strongly in Australia, hiring staff and announcing that it has 1,000 Australian customers. In this interview, we ask Hansen about the company's local expansion plans.
Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.
Victoria’s frontline police men and women will soon be kitted out with state-of-the-art mobile technology intended to bring about a "technology revolution", thanks to funding allocated in the latest state budget.
SAP and HP announced this morning that they would be provided HANA as a service, and (for once), Australia is the first location globally to be able to access it.
Westpac chief information officer Clive Whincup is set to leave his position just weeks after it was revealed the bank had dramatically shaken up its senior IT executive team, with retail giant Woolworths having reportedly confirmed the executive as its new CIO to replace outgoing IT chief Daniel Beecham.
Remember how embattled airline Qantas revealed plans in late February to cut some $200 million out of its technology budget over the next three years? It seemed at the time like an impossible dream that the company would never be able to achieve. Well, The Australian has published what appears to be Qantas’ comprehensive roadmap for hitting its goals. As the newspaper writes, the solution is … outsourcing everything to IBM.
It's been reportedly extremely widely in Australia's technology media over the past 24 hours that HP South Pacific Managing Director David Caspari has resigned his post and will leave the company.
You'd have to expect that IBM has been able to come in from the cold with the Queensland Government. However, according to iTnews, this is not the case.
Hills Limited is an Australian company that makes home, hardware and electronic products. We had a chance to catch-up with Derek Brown, CIO, at Hills to discuss how he and his IT team of 40 employees is transforming the company’s IT infrastructure and enabling flexible, cloud-based collaboration.
Global IT giant IBM today confirmed plans to deploy its enterprise-class public cloud computing infrastructure in Australia, in a move which will give large organisations and government departments with data sovereignty concerns another option for utilising public cloud facilities based in Australia, as opposed to offshore.
news The NSW Government has appointed respected former Westpac, Macquarie Bank and Woolworths IT executive Damon Rees to the newly created role of whole...
Most companies that live and breathe the online revolution are not tech startups, but smart smaller firms that use online tools to run their core business better: to cut costs, reach customers and suppliers, innovate and get more control. Many others, however, are falling behind, according to a new Grattan Institute discussion paper.
The National Broadband Network Company has appointed former Telstra and HP executive John McInterney to be its new chief information officer starting on 3 December this year, following the departure of inaugural-NBN Co CIO Claire Rawlins in August.
The Tasmanian Government has gone to market for an Infrastructure as a Service (IaaS) or private cloud solution that can be used across its operations, telling potential suppliers that any supplied option must be located in the state and that it envisages transitioning most of its services to the environment in the long-term.
Cloud, cloud, cloud. It's a topic with which Australia's IT industry is currently obsessed with, and for good reason. The clutch of relatively familiar technologies which have been relabelled and integrated into the new cloud reality have mostly been around for years, but have only recently found the true acceptance with customers that they've been seeking for most of that period.
Brisbane City Council chief information officer Nicholas Brant is to leave the organisation, right as Brisbane, the largest council organisation in Australia is in the middle of several major technology initiatives, including offshoring a substantial number of IT roles, shifting some work into the cloud and spending $353 million on a comprehensive, SAP-based businesses administration system.
Last month Macquarie University generated quite a lot of headlines when it confirmed it would ditch Google’s Gmail platform and migrate instead to Microsoft’s Office 365 ecosystem. Well, now the shoe is on the other foot, with CRN reporting that Australian marketing outsourcer Salmat is in the midst (with the assistance of Accenture-owned Cloud Sherpas) of removing Microsoft Office from its operations and deploying Google Apps with Chromebooks instead.
Spend a lot of time calling Oracle's Australian support centre for those pesky database support enquiries? Well, if a report late last year and mutterings this week around the traps are any indication, you could shortly be speaking to someone in somewhere like Romania instead.
This morning AGIMO’s Andrew McGalliard, from the agency’s governance and policy branch, published an update on the Government’s progress on delivering on the strategy, and contrary to my initial expectations, it appears as though there are in fact quite a few initiatives getting under way.
A landmark report into the Queensland Government's financial position penned by Howard-era Treasurer Peter Costello has recommended the state government consider selling off its IT shared services unit, as there was no guarantee they could provide IT services to the government efficiently.
Thomas Gudman is Microsoft Australia's new director of its Dynamics Business. In this interview, Delimiter questions Gudman about Microsoft's Dynamics CRM business in Australia, which competes in the market for enterprise software with fellow industry titans like Oracle and Salesfore.com.
Matt O’Hara, a club owner in Wollongong, has largely gotten rid of email for good, and is reportedly happier for it.
The Federal Department of Human Services today announced a deal with IT services giant Accenture that will see the company help replace the ageing Child Support payments system, using the SAP technology which Accenture developed extensive skills with during the Commonwealth Bank's core banking placement project.
If you follow Australia’s banking technology scene closely, no doubt you’ve probably become quite confused over the past four or so years about the National Australia Bank’s core banking overhaul strategy and how precisely it is actually put together and progressing; and you wouldn’t be the only one. But if you delve a little under the surface it all becomes clear.
The NSW RTA (now the RMS) finally reveals plans to replace the 'sunflower' iMacs in its motor registries around the state, a decade after they were first deployed. Now that's what you call return on investment.
The Independent Commission Against Corruption (ICAC) has found that University of Sydney information technology (IT) manager Atilla "Todd" Demiralay engaged in corrupt conduct by using Succuro Recruitment, a business that employed his wife and later operated through a company in which he and his wife had a financial interest, to recruit contractors and staff for the university, without disclosing his financial interest in the business.
But leading with technology doesn’t mean throwing technology at the problem. You need to do something different with it. That’s the challenge for Woolworths.
In a case study published by Microsoft this week, Brickworks details how it has integrated various accounts payable and invoicing systems together using a combination of SharePoint, software from smart processing company Kofax and Microsoft partner Efficiency Leaders.
IBM's June 2013 acquisition of cloud computing company SoftLayer has started to pay off for Big Blue in Australia, with the company announcing last week that local creative digital agency The Loft Group had deployed its e-learning business platform on its Infrastructure as a Service infrastructure.
The Western Australian State Government has been forced to admit that the IT systems associated with the new Fiona Stanley Hospital being built in the state had blown out in cost by an amount expected to be between $25 million and $50 million, as delays continue to affect the opening of the new flagship facility.
Apparently virtualisation giant VMware isn't content with having its software used by virtually every major organisation in Australia, and wants to push things a little further by launching its own public cloud offerings globally. And an Australian datacentre appears to be on the cards.