news Following a consultation with staff members, Servcorp has moved to Dropbox Business to better fulfil its cloud storage requirements.
The move comes after the Sydney-based firm – a provider of serviced office space, virtual office products and IT services – recently found that its multinational staff were struggling with file storage and sharing.
According to Servcorp’s Chief Technology Officer Daniel Kukucka, speaking in a case study distributed by Dropbox: “Historically, we used email to share documents, but issues with duplicate files and file storage began increasing. We initially tried adopting another cloud storage solution but people resisted adopting it – and we continued to struggle with larger file sizes.”
Servcorp then embarked upon a consultation process with its employees to discover which cloud storage and file sharing solution would be the preferred option. The “overwhelming response”, the firm said, was Dropbox Business.
“The majority of our team members already had Dropbox accounts, so they were well acquainted with the user interface,” says Kukucka. “For us, it became a no-brainer. Dropbox Business was going to be the best choice because we could quickly deploy it across locations and we didn’t have to worry about training.”
In addition to easy on=boarding, Dropbox Business met several other key criteria for Servcorp, Kukucka explained.
“We wanted a system where we could manage authentication, control logins, determine who had access to which files, and allow our people to get to their files from multiple devices. Dropbox Business gives us all of it,” he said.
With Dropbox Business in place, Servcorp further said its globally dispersed employees can stay more productive: “working anytime, from anywhere, without having to worry about tracking the latest versions of files”.
Kukucka added, “Issues with file content versions, logos, colors, etc. can greatly impact Servcorp’s ability to project a consistent brand image to external stakeholders. Having Dropbox Business has helped ensure consistency throughout our communications and collaboration.”
These external stakeholders range from contractors to partner agencies to clients – all of whom routinely require the company to share files with them.
Kukucka said: “With Dropbox Business, we’ve seen significant improvements in our productivity — and also in our client relationships and partnerships. We’re able to collaborate better than we ever have before.”
Dropbox is an international firm headquartered in San Francisco, California. It provides cloud storage, file synchronisation, personal cloud, and client software.