Agency to refresh desktops with Surface Pro 2



news Minor Federal Government agency the Australian Transport Safety Bureau has revealed plans to refresh its staff PC fleet not with laptops, not with desktop PCs, but with Microsoft’s Surface Pro 2 tablet, in one of the first known deployments of its kind in Australia.

When Microsoft first introduced its new Windows 8 user interface several years ago, there were significant doubts expressed in the global technology community as to whether the operating system’s unified tablet/desktop PC interface would fly with end users, who have so far appeared to prefer separate operating systems for desktop and laptop machines, compared with mobile devices. Other vendors such as Apple and Google who also provide software for desktop and mobile devices have largely separated the two platforms.

These doubts intensified when Microsoft introduced the Surface family of tablets, which run Windows 8 and are designed to function as next-generation integrated devices, potentially replacing both desktop/laptop and tablet form factors in one unified device. The models have struggled in the consumer market.

However, if the the Australian Transport Safety Bureau is any indication, Microsoft may have more of a winner on its hands with its Windows 8 and Surface product familiies than many realised. The agency’s plans were first outed by ZDNet.

The agency is only a minor organisation within the Federal Government. It employs just 125 staff nationally, with the remit of improving safety and public confidence in the aviation, marine and rail modes of transport, principally through investigation of accidents in those areas.

According to tender documents released this week, much of the agency’s IT needs have been provided through the Department of Infrastructure and Regional Development, which it only separated from in 2009 when it became an independent statutory authority.

To better meet its evolving needs, the agency this week went to market for a wide range of IT services. But probably the most interesting aspect of its purchasing effort is its plans to replace its desktop fleet with Surface Pro 2 machines.

Currently the agency runs a standard operating environment based on Windows 7, using BlackBerry devices for mobility. However, it’s currently developing and trialling “Windows 8 tablet solutions”.

Its tender documents state: “The ATSB wishes to refresh its current Desktop and Laptop Computer environment and adopt a Microsoft Surface Pro 2 platform running Windows 8.1 at the commencement of the initial term.”

If the ATSB does shift to Surface Pro 2 tablets as part of its desktop fleet, it will represent one of the first known examples in Australia where desktop/laptop infrastructure has been replaced with integrated tablets, instead of supplemented with devices such as iPads.

Such ‘integrated’ devices are known to have been deployed in the education system, where their multi-functional nature, especially associated with the availability of a stylus, has proven attractive to some schools. However, in general most major organisations have chosen to stay with the traditional laptop/desktop PC model for most of their staff, supplementing that infrastructure with tablets or replacing laptops in the field with tablets where necessary.

It’s fascinating to see what the ATSB is up to here. Replacing desktop/laptop infrastructure with unified tablets is clearly what Microsoft has long had in mind for Windows 8, and this example shows that the company’s vision is at least partly coming to fruition.

Would I personally be satisfied using a Surface Pro 2 as my primary desktop machine? No, I would not. I would hate it — even if the unit was connected to a large external screen, I still suspect very strongly that I would not find such a unit adequate for my requirements. Storage space, processing power, user interface … all these are things which would annoy me. I currently use a 27″ iMac with external monitors hooked up, because I find that is the way I can work most efficiently.

But I’m not a typical worker, and I suspect that in many corporate environments, the Surface Pro 2, connected to a docking station and large external monitor, would be a perfectly fine solution, which could then be taken on the road as necessary, functioning as an excellent tablet/laptop hybrid. It will be fascinating to see if the ATSB goes ahead with its planned deployment and how that deployment will be functioning several years down the track.

Also, just a quick message to those iFanbois who have long been claiming Windows 8 shows Microsoft is doomed. This kind of deployment is precisely what Windows 8 aims at. Consider for a second that Apple, at the moment, does not have a comparable solution to this example. All its devices are stand-alone units.

Image credit: Microsoft


  1. This makes a lot of sense actually.

    Very little is done on the desktop these days in regards to installed applications for work.
    A lot is done via remote into a server or a web application or citrix etc.

    And storage? Well that’s what a network drive is for.

  2. I bought the Surface 2 RT as a toy. Its now my ultra portable for work, 98% of my time is split between Outlook/Word/OneNote/Lync. Being the RT, any large excel spreadsheets are useless, and there is no visio, those are the biggest annoyances. I am surprised with how well it works, to the point where everything is now syncing with skydrive, so my notes and working docs are available on either my lappy / Surface.

    TBH I wasnt expecting it to be anything else other than a facebook / mahjong machine.

  3. Renai, I use a Surface Pro as my main desktop. It serves my every need, connected to a 24″ LCD on my desk with wireless KB and mouse. There’s no performance issues in this device at all, as it’s basically the same CPU used by most other Ultrabooks.

    You have to remember it’s an Ultrabook in a tablet format. When you’re done working, you just go back to using it as a tablet.

  4. Surface pro makes a nice development machine (web, modelling) with a large external monitor, great for meetings, great for drawings -freehand and cad , great for notes and meetings(one note).

    The usb3 docking stations are nice.

  5. It depends on what you are doing. If as others have mentioned, you spend most of your time in a couple of apps like Outlook excel etc, then with a server backend for storage it should be more than workable.

    alxxG – What sort of development are you doing? What apps?

    My biggest question is how they will manage the mess that is Windows 8. I haven’t looked hard at 8.1. But as a system builder I certainly would not have recommended 8 to any corporate environment.

  6. I absolutely love my Surface Pro and I’m shocked they aren’t taking over Apple’s tablet market share in a big way. I do quite a few things with it that are just not possible with an iPad, both from a professional and recreational point of view.

    – Run full Visual Studio for development when out of the office
    – Use the stylus/OneNote for notetaking at meetings
    – Use the stylus/OneNote with scanned character sheets for pen&paper RPGs
    – Run Civ5 in tablet mode, which is just a perfect fit
    – Run Steam
    – Run the full version of Traktor 2, with a USB DJ controller, to have a portable digital DJ mixing setup
    – Connect the device to my AV Receiver via HDMI (including sound) to display content on my HD TV
    – Run MAME with HyperSpin (using HDMI as above) with a couple of Xbox controllers to create a portable arcade machine
    – Use it to store files to transfer to work/mate places
    – Run the full version of Photoshop, not the cruddy cut-down “app” versions

    If consumers have any sense, the next iPad will need to run full blown OSX or Apple risk losing a lot of the market share in the tablet space they largely invented.

  7. i’d have to dig out the video of the original surface pro – where the guy had 4 external monitors hooked up to it .. all with diff apps / videos on each screen – running fine.

  8. Abut time businesses see the potential, I love my surface :) best pc I’ve ever bought – best thing is finally no bloatware!!!!

Comments are closed.