It's only been six months or so since the National Australia Bank admitted that it had cautiously -- ever so cautiously -- dipped its toe into the turbulent waters of implementing a Bring Your Own Device (BYOD) scheme in its operations. However, NAB appears to have already become a convert of the philosophy.
The Queensland Government has flagged plans to deploy a whole of government search package which will allow Internet users to search its hundreds of websites and other online resources through a single, centralised portal.
From iTNews earlier this month comes a rather interesting story about how food giant Campbell Arnott’s has deployed a fleet of several hundred iPad mini tablets to replace legacy Windows Mobile devices being used by its field staff.
An audit of three of the Victorian Government's largest agencies has found that none can be confident that they are effectively managing their spend on telecommunications services.
Two of Sydney's largest universities have teamed up to source co-location datacentre space from business-focused telecom Macquarie Telecom, in an effort to pool their resources and bettter serve the needs of students and staff.
The Department of Finance and Deregulation has kicked off a major effort to examine the Federal Government's use of enterprise resource planning systems, with a view to optimising how the public service uses such platforms in the long-term.
When state governments in Australia have changed ruling parties there’s often been a temporary hiatus in Government 2.0 and open data activity, if not a series of backsteps – however in almost every case the trend towards greater digitalisation, engagement and openness has resumes.
The Queensland State Government has revealed plans to engage in a comprehensive IT outsourcing exercise involving its statewide health department, in the newest plank in its strategy to overhaul Queensland Health's extremely troubled IT support systems and processes.
New South Wales' police force has revealed plans to undertake a four-week field trial of a mobile app for officers to issue traffic infringement notices, which will be deployed in the field on locked-down versions of Apple's iPad mini tablets.
Those of you with long memories will recall that one of Optus’s most significant corporate telecommunications deals in Australia was signed back in May 2009 with Australia and New Zealand Banking Group. Well, it looks as though ANZ must be at least a little happy with Optus, as yesterday morning the bank issued a joint media release with the telco noting it had resigned the deal for another five years, in a contract worth $530 million.
Just several months after the plans leaked to the media, the Victorian Government has gone to market for IT outsourcing partners to replace large chunks of the service delivery functionality currently provided by its extremely troubled IT shared serices agency CenITex.
It's been reportedly extremely widely in Australia's technology media over the past 24 hours that HP South Pacific Managing Director David Caspari has resigned his post and will leave the company.
A review of Queensland's police and law enforcement resources has found the Queensland Police Service's (QPS) technology capability is "significantly behind" that of comparable police forces in other jurisdictions, with archaic stand-alone IT systems lacking interconnection and modern technology not available to support officers in the field.
Westpac has stepped away from its core banking IT upgrade plans for now, according to the Financial Review.
Queensland Health's beleaguered IT operation has turned its focus to a sizable IT replacement project slated to cost the state up to $438 million and see a 22-year-old patient administration program replaced, as the fallout from its billion-dollar botched payroll system upgrade continues to be felt in the state's public sector.
Marten Hauville, a technical business consultant at local firm buildpartner, has examined the NSW Government's new cloud computing policy in detail, and found it extremely lacking.
I’m not sure where corporate social networking is at the moment in Australia, but I think it’s fair to say, at a minimum, that Yammer appears to have lost a little of its momentum in the area. Perhaps the first rollout we’ve seen in a while comes in news from iTNews today with regard to Adelaide City Council.
From the sidelines of Microsoft's TechEd conference on the Gold Coast this week, Computerworld reports that oil and gas giant Santos has confirmed plans to deploy Windows 8 tablets throughout its business.
Redmond has just published three extensive case studies of how Australian customers and partners are using its Windows Azure platform (which encompasses infrastructure as a service, storage as a service, and even platform as a service, to name a few of its aspects).
The New South Wales State Government has formalised its already extremely proactive and positive approach towards the adoption of the new class of cloud computing services within its operations, issuing a new cloud computing policy this week which forces departments and agencies to consider the cloud when undertaking ICT procurements.
The Queensland Police Service yesterday revealed that it would kick off what it said was the first Australian trial of the Segway personal transportation vehicle in pedestrian areas, to test their suitability for police operations.
Opinionated Australian technology writer Stilgherrian has been banned from Microsoft's TechEd conference this year, after a bunch of caustic tweets caught the attention of the company during last year's event.
Department of Foreign Affairs and Trade CIO Tuan Dao talks about his belief for cloud computing technologies, while also noting that he doesn't buy into the hype around the new paradigm.
The Coalition has released a wide-ranging policy on how it would develop Australia's digital economy and government use of IT, in a move which broadly appears to place it on an even footing with the current Labor Federal Government and commit it to many of the same existing initiatives.
The Department of Defence's widely respected chief technology officer Matt Yannopoulous will replace Tony Kwan as chief information officer at the Department of Immigration and Citizenship, it was revealed this week.
As reported by half a dozen media outlets over the past 24 hours, long-time National Australia Bank senior IT executive Denis McGee, who has most recently held the post of chief information officer, has resigned.
The Queensland State Government this morning launched an ICT Action Plan containing dozens of measures designed to transform its extremely troubled ICT project and service delivery capabilities, as well as switching on its US-style ICT dashboard designed to give onlookers direct information about the state of its ICT projects.
An IT project go off the rails in Australia? One involving a government department? Off the rails in terms of its project implementation timeframe and its budget? And most of the problem stemmed from its poor project management and governance structures? Who would have thought that this could possibly happen in a million years?
Federal Government chief technology officer John Sheridan gives his views on cloud computing and open source use in the Federal Government, in a wide-ranging speech to Forrester's Summit for chief information officers in Sydney.
SAP and HP announced this morning that they would be provided HANA as a service, and (for once), Australia is the first location globally to be able to access it.
We're gradually seeing government departments and agencies around Australia deploy bits and pieces from the huge kit-bag collectively known as cloud computing. It's been a slow journey, but it's getting there. News of new steps in the Western Australian Government comes this week from iTNews, which reports on several small cloud-based projects which have recently taken place.
The fallout from the payroll systems disaster at Queensland Health is continuing, as hard as that may be to believe. This morning Queensland Premier Campbell Newman took the unusual step of sacking a number of senior state government bureaucrats who had been involved in the debacle.
The Victorian Ombudsman has found that the poor-performing nature of a 15-year-old IT system operated by the State Government has been one of the main contributors to the state losing more than $1.2 billion of revenue from millions of uncollected legal infringement fines. A project to replace the system kicked off in 2007 has not yet delivered on its aims.
Most IT professionals of any seniority are pretty much familiar by now with the sometimes shady tactics used by technology vendors during the procurement process, but just how open is the public discussion around that issue, and what can be done to tighten things up? The answers for many people, until now, have been pretty much “not that open” and “keep a close eye on them”. In an attempt to shine some sunlight on the situation and inject some rigour back into the process, the NSW Independent Commission Against Corruption (ICAC) has this week published a whitepaper on the issue.
Cloud business software vendor NetSuite has revealed that two mid-level Australian retailers, Indian handcraft store Tree of Life and veterinary and pet healthcare supplier Vet-n-Pet, have deployed a broad swathe of its e-commerce and business management software in an effort to get their growing operations under control and scale for growth.
The Queensland Government today stated that it would accept all four major recommendations of the Commission of Inquiry into the Queensland Health payroll disaster, with the state's LNP administration already taking action to stop other projects going off the rails in a similarly catastrophic manner.
The NSW State Government has claimed initial success in its high-profile deployment of a cloud-based ERP consolidation project at the NSW agency of Trade and Investment, claiming that so far the project has been delivered "on time and on budget", but with a large chunk of the work still to go.
Shadow Health Minister Peter Dutton has taken a pickaxe to the Federal Government's Personally Controlled Electronic Health Record (PCEHR) scheme, claiming the costly project was "more about spin than about outcomes for patients".
Large Windows 8 rollouts have been thin on the ground in Australia since Microsoft released its newest operating system last year, but there have been a handful exposed -- and more are apparently coming. This morning iTNews adds Commonwealth Bank subsidiary Bankwest to the list.
The collossal success of the Commonwealth Banks's Kaching mobile, social and NFC payments system demonstrates starkly what Australian chief information officers can achieve when they put their mind to it and how rapidly Australians will take up good technology and is a perfect case study for how IT can align with the business to achieve real business outcomes.
The University of Queensland has revealed plans to deploy a significant swathe of private cloud infrastructure, as it ramps up plans to provide its individual faculties and divisions with a centralised pool of computing resources that can easily provision hundreds of virtual servers.
At least one Federal Government agency, Tourism Australia, may be on the verge of taking the cloud computing plunge on multiple fronts.
Microsoft has revealed that Armidale's University of New England has licensed its Lync unified communications platform for the use of 23,000 students and staff, in a deployment which appears to set a new record for the use of the technology in Australian educational institutions and which opens UNE's remote learning doors further.
The NSW State Government has announced it will conduct an audit of the IT and marketing budget of utility Sydney Water, in the wake of revelations the company spent some $7.1 million on the development of a new website, which went live in March this year.
Those of you who’ve been paying attention to the developing situation with respect to IT inside the NSW Government will be aware that the state is currently attempting to consolidate its far-flung IT infrastructure down to just two datacentres, operated by Leighton subsidiary Metronode. This morning, Metronode tells us in a media release, one of those facilities launched to great pomp and ceremony.
The remarkable thing about the Commission of Inquiry report is that it stays lays out IBM's culpability in a way which previous audits conducted by the Queensland Auditor-General and consulting firm KPMG did not.
The Queensland Government has explicitly banned its departments and agencies from entering into any new contracts with diversified IT products and services company IBM until the company demonstrates that it has improved its governance and contracting practices, in an extraordinary move taking place in the wake of the Queensland Health payroll disaster which IBM held a key role in.
Diversified technology products and services giant IBM has rejected a number of the findings included in the Commission of Audit's inquiry into Queensland Health's botched payroll systems upgrade, blaming the majority of responsibility for the catastrophic consequences of the botched initiatives on the State Government.
The Queensland Government's formal inquiry into the payroll systems upgrade debacle at Queensland Health has found damning allegations of procurement impropriety in the appointment of IBM as prime contractor for the initiative, and has concluded that Big Blue should never have won the contract in the first place.
Microsoft has revealed that a number of major Australian schools have deployed its new Windows 8 operating system in both tablet + pen and traditional laptop form factors, as evidence continues to grow that adoption of Windows 8 in the local education sector is starting to challenge Apple's dominant iPad platform.
The Federal Government has this afternoon released the formal version of its whole of government big data strategy, which whole of government chief information officer Glenn Archer and others in the Canberra public sector have been working on for some time.
Listed IT services firm Empired has teamed up with fellow IT services firm Oakton to win a contract to provide resources company Barrick Gold with a range of cloud-based IT services.
Brisbane City Council chief information officer Nicholas Brant is to leave the organisation, right as Brisbane, the largest council organisation in Australia is in the middle of several major technology initiatives, including offshoring a substantial number of IT roles, shifting some work into the cloud and spending $353 million on a comprehensive, SAP-based businesses administration system.
Right now, without saying where we have obtained our information, it seems clear that the Financial Review's report on this issue is broadly accurate. In short, although the specifics of the ban are unclear, the newspaper is correct that Lenovo machines are not used in certain areas of Defence.
The Australian division of relief and development organisation Oxfam has revealed plans to conduct a substantial fundamental IT infrastructure refresh project which will see a number of traditional in-house IT services replaced with new cloud computing technologies.
A chief information officer from a minor agency has publicly criticised the Federal Government's new risk management guidelines on storing offshore data, stating that they constitute "a real barrier" to the adoption of public cloud technologies in the public sector.
The Queensland Police Service has revealed it is set to follow similar initiatives in Tasmania and in the Australian Federal Police and deploy the new breed of tablets such as iPads to officers to assist with their duties on the road, in a move that represents a step on the road to replacing bulkier and less mobile devices such as in-car laptops.
Matt O’Hara, a club owner in Wollongong, has largely gotten rid of email for good, and is reportedly happier for it.
The Federal Parliament committee examining IT price hikes in Australia has published an extensive report recommending a raft of drastic measures to deal with current practices in the area, which, the report says, are seeing Australians unfairly slugged with price increases of up to 50 percent on key technology goods and services.
According to the Financial Review, PCs made by Lenovo have been banned from the “secret” and ‘‘top secret” networks of the intelligence and defence services of Australia, the US, Britain, Canada, and New Zealand, due to similar spying concerns as have been published about Chinese networking vendor Huawei.
The Federal Parliament allows a selection of politicans and staff access to smartphones from Apple, Samsung and Nokia, in addition to existing BlackBerry options.
Enterprise software company NetSuite this morning revealed that a clutch of Australian manufacturers including Headland, Precision Mechatronics and BA Equipment Group had recently adopted its software as a service platform, as the vendor continues to make headway in the mid-level customer market in Australia.
The Queensland Government flags plans to cut some 430 ICT staff, as the state's ongoing problems with its ICT service delivery structure continue to bite.
The Federal Government has lived through half a dozen major ICT projects over the past decade. Customs had its Cargo Management Re-engineering overhaul, Immigration had Systems for People, Tax had the Change Program, and Defence is still wrangling with its desktop virtualisation and PMKeys undertakings. Now we can add one more to the list: The Department of Human Services' ambitious project to revamp the Child Support Agency's key ERP system, previously known as 'Cuba'.
Just two years after Japanese technology consortium NTT revealed it would purchase the majority of Australian IT services firm Frontline Systems (which also owns hosting company Harbour MSP), the trio have revealed plans to make a substantial number of Australian staff redundant as part of a reorganisation.
According to Ovum research director Steve Hodgkinson, there are lessons to be learnt from the poor outcomes of whole of government ICT strategies in Australia; revolving around the need for innovation to be pushed through individual departments.
The Queensland Government has engaged consulting firm EY (formerly Ernst & Young) to conduct a strategic review of its CITEC IT shared services business, in a sign that it is considering following the recommendations of the Costello Commission of Audit report and selling the business to the private sector.
The New South Wales State Government has revealed that it will trial both Google- and Microsoft-based cloud email platforms, as its interest in the new cloud computing paradigm continues to develop.
Spoiling for a career in IT in the public sector? You're in luck. The Federal Government has just opened its ICT apprenticeship and cadetship program again.
To my mind, this is the perfect project to be set up for failure. It has all the 'danger' flags: A major consolidation of business systems, a huge budget, projected savings and so on. We've seen precisely this kind of project go haywire in multiple states over the past half-decade.
Remember how then-Finance Minister Lindsay Tanner commissioned British efficiency expert Sir Peter Gershon back in 2008 to undertake a review of the Federal Government’s use of ICT? Remember how one of the conclusions of Gershon’s review was that departments and agencies were asked to drastically reduce their use of external contractors? Well, according to iTNews, the Government has broadly failed to meet those targets.
Those of you will long memories will recall that it was the Howard administration which first kicked the Federal Government into gear back in 1997 in terms of the now-common practice of outsourcing key IT services to the private sector. And now there are fears an Abbott administration could push down that road strongly again.
A policy which stipulates that only one individual in the whole Federal Government can approve the use of IT assets in a certain manner is, by definition, asinine and irrational.
Victoria Police's trouble-plagued IT department has gone to market for a large tranche of IT outsourcing services, in a deal which will reportedly be worth up to $340 million and see five separate outsourcing contracts consolidated into one substantial contract representing one of the largest such deals in Australia's public sector this year.
Queensland ICT Minister Ian Walker has defended the Government's minimalistic response to the grave implications contained in the state's recent ICT Audit, arguing that an ICT Strategy document published today of only a dozen pages with sparse detail was "not brochureware" and in fact represented a "solid" first step for the state.
NSW electrity grid operator TransGrid has revealed plans to deploy a sizable fleet of Windows 8-based tablets across its operations, as part of a wider comprehensive revamp of its desktop PC infrastructure that will also see the organisation migrate the majority of its desktops to virtualised instances through thin client technology.
According to iTNews, security vendor Symantec has dumped what little Australian technical support presence it had, offshoring the jobs overseas.
The University of New South Wales's widely respected Cyberspace Law and Policy Centre has published what I would consider to be a very useful whitepaper investigating data sovereignty issues related to cloud computing in the Australian context.
According to a media release issued by Oracle Australia this morning, apparently SPARC servers are still in vogue. Who knew?
Some of you may be aware that Japanese technology giant Fujitsu recently celebrated the 40-year anniversary of its launch in the Australian market. As part of the festivities, the company hired credible local technology journalist Graeme Philipson to put together an eBook chronicling that period.
Nice work if you can get it. Perth-headquartered IT services outfit has revealed several major new tranches of IT services work over the past several weeks that is putting it in good stead with the Western Australian State Government.
We can’t help but be amused by this article in New Zealand’s premiere business newspaper, the National Business Review. In it, veteran technology reporter Chris Keall lampoons an email received by subscribers of the Australian Financial Review, in which the paper’s editor in chief Michael Stutchbury laments IBM Australia’s decision to send jobs offshore, including to New Zealand.
Those of you who have been reading Delimiter for some time will know that for much of the past half-decade, Western Australia's Auditor-General has been warning that the State Government's IT security is pretty abysmal.
Police Minister Jack Dempsey announced yesterday that the Queensland Police Service had successfully delivered a new Online Crime Statistics Crime Portal that allows residents to access crime statistics for any area in the state, all through an interactive web portal.
The University of Adelaide this morning revealed it had joined the throng of Australian tertiary institutions making applications and platforms available to their students through desktop virtualisation, in a wide-ranging project which will see some 20,000 licences of Citrix's XenDesktop platform.
I often think that things couldn’t possibly get any worse for State Government IT operations in Australia, considering that major audit reports in both Victoria and Queensland have found over the past year that the states are broadly incapable of delivering IT services and major IT projects to their departments and agencies. But every time I think that, things do get worse. Today’s new nightmare is a bungled student management system in Victoria’s TAFE colleges.
Another day, another swathe of details emerge about the ongoing job cuts happening within the ranks of IBM Australia. This morning's morsel comes from The AustralianIT, which reports the latest figure as being around 1,400 Australian staff, amid the involvement of the controversial 457 visa program.
A Microsoft case study published last month tells us that the City of Sydney, which has some 1,800 total staff, recently upgraded to Windows 7 from the long-lived Windows XP.
Queensland's Department of Transport and Main Roads this month revealed it had recently lost its most senior IT executive; a move that comes as the department gears up for an extremely wide-ranging refresh of its fundamental IT infrastructure designed to bring it up to date with modern desktop and application environments.
Was 7:30's attack on the 457 Visa practices of Indian IT services giant TCS last night fair? Or did it lack context?
The NSW Department of Education and Communities has confirmed it has suffered a major event in its IT operation this week that knocked key staff services such as email offline, with an an unverified source claiming it had been hacked and suffered the deletion of thousands of accounts.
If you've been following state government IT in Australia for as long as I have, it starts to get easier and easier to see major IT project failures before they even happen. And NSW Police just popped up a doozy.
If reports are to be believed, and they’re flooding in from both mainstream media outlets with claimed staff sources, as well as online staff message boards, the company could be in the process of making some 1,500 Australian staff redundant, which would probably be about 10 percent of its local workforce.
Former Customs CIO Joe Attanasio takes up the equivalent role at NSW Roads and Maritime Services.
The Queensland Government has committed to adopting two of the most radical measures implemented by then-US Government chief information officer Vivek Kundra in the Obama administration's first term, as it grapples with a government-wide ICT Audit released last week that starkly demonstrates the potential for further disasters akin to the Queensland Health payroll catastrophe.
Australia Post has issued a statement staunchly defending the progress of its IT transformation program, Building Future Ready IT, as questions are being raised about some aspects of the project's ability to meet its goals on time and while avoiding significant risks associated with any such corporate technology renewal effort.
Anew audit report coming out of Queensland has sharply criticised a number of major Queensland Government departments (including the IT Minister’s own Department of Science, Information Technology Innovation and the Arts, the Department of Transport and Main roads and the Treasury, as well as the Brisbane City Council) for having zero plans to deal with IT security issues. Surprise!
Some 2,000 Queensland Government IT staff are set to be outsourced in the wake of the state's disastrous ICT Audit, according to one of the Government's main unions.
Those of you with long memories will recall that the Federal Department of Immigration and Citizenship has contracted IT services giant Unisys to provide desktop support services to the department since 2007. Unisys this morning announced that it had won an open tender to retain the work through to at last mid-2018, at a value of $104.1 million.
Ninety percent of the Queensland Government's ICT systems are outdated and will require replacement within five years at a total cost of $7.4 billion, the state's first comprehensive ICT audit released today revealed, as Queensland continues to grapple with the catastrophic outcome of years of "chronic underfunding" into its dilapidated ICT infrastructure.
A new revelation by the Department of Defence this week, as it gets ready to changeover its massive centralised processing contract, shows that some departments just have more legacy than others.
Those of you who thought that the Queensland Health payroll debacle had gone away, think again. The LNP State Government landed its annual budget this week, and included in it is a massive dollop of change for the ailing project, which continues to bedevil the department and the State Government at large, as well as the politicians and partners involved.
Australian hosting company Bulletproof poaches the local country manager of international hosting giant Rackspace.
If you were the chief information officer of a major education department and wanted to deploy a mass tablet rollout to thousands of students, would you pick Apple’s dominant iPad platform, which owns the majority of the tablet market? Or perhaps you’d go with the fastest-growing competitor and pick Android? That’s probably what we’d do. However, Queensland’s Department of Education has ignored both these options and gone for a Windows 8 model from Acer.
The Australian Customs and Border Protection Service has appointed executives to its newly created chief information officer and chief technology officer roles, as the agency continues its drive to extensively restructure its technology operations.
One could be forgiven for thinking that the word “cloud computing” is in vogue in Australian Governments at the moment.
Those of you who work in the IT security field might want to pay attention to this. If your organisation suffers a major data breach, you're now going to be required to tell affected stakeholders about it.
In a move which appears to reverse its previous approach based on Microsoft's file formats, the Australian Government's central IT decision-making agency appears to have decided that it will standardise its office documents on the Open Document Format going forward.
Crikey columnist Bernard Keane has developed a nasty habit for pouring cold water all over ‘cybersecurity’ experts and government spin-doctors, who have constantly hyped-up perceived IT security dangers and Internet attacks into the kind of “cyberwar scenario that IT security vendors have wet dreams over. We’re sure ASIO, the Defence Signals Directorate and a bunch of other G-Men in black will be over shortly to arrange Keane’s compulsory education campaign.
Those of you with long memories will recall that the Department of Defence’s Defence Signals Directorate division, which is tasked with certifying technology for use in the Australian Government, has long had an aversion to Android. Windows- and BlackBerry-based mobile devices have long found favour with the DSD, and in April 2012 the agency even added (shock!) Apple’s iOS operating system, but for years Android has sat on the outer, leaving those public servants and politicians interested in the Android operating system out in the cold. Well, late yesterday news arrived that Samsung, at least, may be on the verge of getting access to the inner circle.
The Queensland Government has reportedly "removed" its whole of government chief information officer Peter Grant from his position, just 18 months after the executive was appointed to the role for the second time.
It seems as if, when it comes to major Australian technology companies such as Telstra, Optus, HP and IBM, there are always 'moves, adds and changes' going on in these giants' workforces.
To the extent that you still trust Four Corners' reporting on the IT security scene, the program last night made a somewhat audacious claim: That international interests had successfully stolen the blueprints for the new Canberra headquarters of the Australian Security Intelligence Organisation (ASIO).
This morning AGIMO’s Andrew McGalliard, from the agency’s governance and policy branch, published an update on the Government’s progress on delivering on the strategy, and contrary to my initial expectations, it appears as though there are in fact quite a few initiatives getting under way.
Remember how a damning report was published in October 2012 noting that the IT systems running Australia’s Federal Parliament were a complete shambles? Remember the litany of complaints which politicians and their staff filed with the Department of Parliamentary Services over the issue? Well, things might be gradually improving at the Parliament courtesy of its new chief information officer, but at least one thing is going to remain the same: The IT services firm servicing the politicians’ electorate offices.
Australia and New Zealand Banking Group has revealed it will be one of the first companies globally to trial using IBM's Watson expert data retrieval platform to attempt to enhance the quality of data available to the bank's customer service team, in a move that could eventually lead to Watson taking questions from customers themselves.
It appears that the outsourcing arrangement between Perpetual and Fujitsu has gone well — so well, it appears, that Perpetual no longer believes it needs its chief information officer, Jenny Levy.
Dramatic internal documents leaked from CenITex this week have revealed that the Victorian State Government plans to turn the IT shared services agency into a 'broker', rather than a provider of services, and that the Government is considering outsourcing massive chunks of CenITex's work.
Microsoft this morning revealed plans to offer its Windows Azure platform as a service from Australian datacentres located in Sydney and Melbourne, in the latest move by a global technology giant to offer cloud computing services from Australian facilities to meet local demand and address concerns around data sovereignty.
Enterprise technology giant Oracle has published details of half a dozen sizable deployments of its technology by Australian customers, as it continues its push to convince local technology buyers of the popularity of its Fusion platforms.
Not all of the hype around IT security can be believed at the moment — several times when your writer has investigated so-called ‘hacking’ attacks in recent months, we’ve found only low-level script-kiddie-type of behaviour at the bottom of the situation. However, there definitely are some serious break-ins around, as chronicled in this somewhat disturbing article published in late April by citizen journalism site The Citizen.
Think core banking platforms last a long time? Check out the gray hairs and wrinkles on the positively ancient insurance IT system which CGU is still running. This thing is so old it should be code-named 'Methuselah'.
Fast-growing Mexican restaurant fast food chain Guzman y Gomez revealed this week that it has upgraded its previous MYOB-based accounting system to a comprehensive business platform from software as a service vendor NetSuite, to help support the chain's ongoing expansion plans.
Almost 12 months after it first announced the device, Microsoft has finally confirmed that it will launch its Surface Pro family of Windows 8-based tablets in Australia later this month.
The nation's largest airline Qantas has revealed that it's still in the process of migrating its corporate email platform off IBM's Lotus Notes/Domino platform and onto Microsoft's Outlook/Exchange system, with the rollout now into its fourth year.
Curious about what technology-related iniatives came out last night's Federal Budget? So were we, given that the release of the budget had been being hyped for weeks (months?) by much of the mainstream media as part of its continual fixation on the fraught battle between the various sides of politics. However, unlike previous years, this yaer there wasn't much in the 2013 Federal Budget to interest technologists.
It's not often you see Google's App Engine mentioned in Australia in the context of cloud computing. However, at least one decently-sized implementation has surfaced, courtesy of Google Australia's blog this week.
Talent management firm PageUp People has picked Microsoft's Windows Azure public cloud computing platform to host its CareerPath application, according to a statement issued by Redmond late last week.
Microsoft Office 365 MVP Loryan Strant reveals he's taking a walk on the wild side with Mac OS X and iOS.
News arrived last week courtesy of iTNews that the Tasmanian Police force is about to kick off a trial of Windows 8 tablets.
The cloud computing branch of online retailer Amazon late last month claimed it was seeing rapid uptake from the launch of its first Australia-based datacentre; simultaneously announcing the launch of a dedicated support centre based in Australia to serve local customers.
Cloud services break the cycle of agency investment in dedicated ICT solutions that are difficult or impossible to share. In contrast, each procurement of cloud services incrementally develops the capacity of the vendor to offer the same service to other agencies. A policy position of “cloud services first” is a strategic commitment by government to the development of the next generation of shared services.
We couldn't help but goggle when we received a media release yesterday from enterprise telephony vendor Shoretel pushing what the company dubs "the first enterprise-grade docking station for Apple iPad and iPhone".
Those of you with your eyes on public sector IT spending will no doubt be hanging out for next week's Federal Budget, where there are always a few multi-million-dollar gems laid out in terms of big-spending IT packages. However, it's not always the Federal Government which splurges on major IT projects, as this week's budget in Victoria showed.
The security staff at Google Australia’s flashy new headquarters in the Sydney CBD most likely spend most of their time worrying about physical breaches of the building’s security, making sure that the company’s local network routers and PCs aren’t broken into by Internet nasties and trying to keep nutbag journalists from conducting satirical exercises outside their front door. But do they spend much time worrying about the in-building network controlling functions such as air conditioning? Probably not. However, if this article by Wired is any indication, perhaps they should be.
Oracle takes a chunk of Boral, alongside HP.
Apparently virtualisation giant VMware isn't content with having its software used by virtually every major organisation in Australia, and wants to push things a little further by launching its own public cloud offerings globally. And an Australian datacentre appears to be on the cards.
Overnight in the US, Adobe revealed it would exclusively focus on its subscription offerings in future. That's right: If you want to buy Photoshop or other applications in Creative Suite in future, you won't be able to -- you'll only be able to lease them.
Insurance giant QBE continues restructuring operations in its IT department by offshoring 100 roles, according to the Finance Sector Union.
Over the past month, the Queensland State Government has repeatedly declined to release the whole of government ICT audit it conducted last year. However, there are signs the state is making progress on plans to address wide-spread problems in ICT project and service delivery which have bedevilled many of its departments and agencies over the past half-decade.
According to the Hindu Business Line, one of the country’s main business papers, top-tier Australian bank ANZ may be looking to sell its Bangalore operations to Indian IT outsourcer Wipro, which has long had a relationship with ANZ.
Now, according to an Optus media release issued yesterday, there is no difference. Alphawest is Optus. Optus is Alphawest. It's a giant "synergy", or "integration of some kind".
Small Australian bank Members Equity Bank (ME Bank) has issued a joint statement with Microsoft claiming that using Linux as its core operating system underpinning its new core banking platform would cost $100,000 more than using a platform based on Windows Server 2012, but without providing any evidence for its claim.
It’s a slow process, but gradually the 802.11ac Wi-Fi standard is making its way into consumer and corporate locations to gradually upgrade 802.11a/b/n installations. 802.11ac wireless routers are being sold in stores and mobile devices are gradually getting support. One of the first major organisations in Australia to deploy the technology en-masse will be the University of NSW.
The Australian divisions of global technology giants IBM and HP have suffered a relatively flat year in terms of revenue and profit growth, despite major initiatives in the rapidly growing cloud computing area by both companies that each would be likely to have hoped would have the potential to significantly boost revenue.
The New South Wales Government, which has already been making waves in the IT industry for its comprehensive and forward-thinking ICT policy, has kicked off consultation on the next iteration of the strategy.
The Australian Bureau of Statistics has poured cold water on a series of articles by the Financial Review newspaper last week which claimed a series of "cyber-attacks" had successfully targeted the government agency, with the ABS stating that its systems had never been breached.
You couldn’t exactly say that the Australian division of IT services company Gen-i was in rude health, with the company revealing in mid-March that it would sack most of its staff and stop competing for most local contracts, as it shifted focus to only serving Trans-Tasman contracts as per the instructions of its parent Telecom New Zealand. However, according to CRN, things may be even more dire
But leading with technology doesn’t mean throwing technology at the problem. You need to do something different with it. That’s the challenge for Woolworths.
Telstra is talking up the international prospects for its Network Applications and Services (NAS) arm after securing a significant contract to manage IT management and procurement on behalf of expanding regional budget airline Jetstar.
Australian Android users will soon have an alternative source for sourcing paid and free mobile apps, but will they embrace it? Yes, if the first analysis of Amazon Appstore sales figures – which suggests the site is rapidly increasing its appeal to US consumers as a source of paid apps – is any indication.
The status of the title of Chief Information Officer continues to wax and wane as Australia’s Customs and Border Protection Service eliminates the role’s standing as a separate concern during a shakeup of its IT operations that began earlier this month and is expected to be complete by 1 July.
onths after it kicked off a major reshuffle of its IT executives, the National Australia Bank has finally firmed up the technology management team that will lead the institution through a massive Oracle systems upgrade that’s expected to be completed by 2016.
Many performance and functionality-minded application developers, who are shifting back to proprietary mobile apps after growing disillusioned with the limitations of HTML5, will find solace in today’s launch of a cross-platform development tool that allows Windows, Mac OS X, iOS, Android and Windows RT apps to be written using the popular C++ and Delphi development languages.
New figures out of customer experience research house Fifth Quadrant suggest that older Australians, despite being less enthusiastic adopters of social media and smartphone apps, are as keen as younger Australians to use Web-based chats to interact with customer service representatives during online transactions.
Speaking of ERP platforms, as we were earlier this morning, news arrived last week that local footwear retailer Spend-less Shoes will deploy a new platform. The company has picked Microsoft’s Dynamics AX 2012 for Retail platform, as detailed in a statement issued by Redmond.
It's not often that you see a whole new IT department and associated systems set up from scratch, but that's kind of what appears to be happening at ice cream giant Peters, which was recently bought by a private equity firm and is currently separating its systems from global food manufacturer and ex-parent Nestle.
Point-of-sale terminals may seem to be changing on a weekly basis, but it’s not every day that the country’s largest retailer makes a major back-end platform shift. Little surprise, then, that there has been such great interest in a company blog post announcing that Woolworths has decided to shift its 26,000 employees to the cloud-based Google Apps platform.
This is the transcript of a speech given by Australian Government chief technology officer John Sheridan to a conference entitled “Tomorrow Ready CIO” in Canberra. It covers the developing use of cloud computing by the Australian Government and the measures undertaken by the Department of Finance and Deregulation to provide guidance and procurement support for agencies using the cloud. Sheridan's major point is the need for CIOs to be brokers, not blockers, of cloud services.
Long-time IT industry openness advocate Pia Waugh takes control of Government 2.0 initiatives in the Federal Government.
The New South Wales State Government has invited technology vendors to register their interest in providing cloud computing-based services from its two new datacentres being constructed to consolidate the IT infrastructure needs of its departments and agencies state-wide.
Australian software vendor Technology One deploys Google's Gmail email platform.
A case study published by Redmond this week details how retailer The Reject Shop deployed Windows 7, plus Microsoft’s remote management tool InTune, to its several hundred PCs and other devices across Australia.
Remember last week when REA Group chief information officer Nigel Dalton published a somewhat disturbing article on his site noting that Australia currently trains more fitness instructors than IT professionals? As it turns out, Dalton may have been wrong.
The somewhat disturbing revelations from the Commission of Inquiry into Queensland Health’s payroll systems disaster just keep on coming. The Brisbane Times reports today that prime contractor IBM was actually forwarded leaked information that could have helped it win the payroll upgrade contract.
Software giant Microsoft this morning revealed racing specialist V8 Supercars had adopted its Office 365 software as a service productivity suite, citing the fact that it had outgrown its previous IT platform and needed room for expansion.
It’s only been a few weeks since Google’s Chromebooks landed in Australia, but at least one organisation has already started deploying them. According to Computerworld, St Columba Anglican School in Port Macquarie, NSW, is fully into Chrome OS.
Local Melbourne blogger Dawnstar Australis has found that Australians may end paying substantially more over the long-term to use Creative Clowd than traditional boxed copies of Adobe software.
The shift to cloud computing/software as a service models in Australian enterprise IT circles is endless, it appears. Yesterday it was retailer Dick Smith switching to Google Apps, and today it’s medical recruiter Healthcare Australia switching off an in-house version of Microsoft Exchange and onto Office 365.
The latest Australian company to deploy Google Apps as its document management and collaboration suite appears to be electronics retailer Dick Smith, at least according to a post on Google's Australian blog today.
Telstra has confirmed that it suffered a major outage in its high-end corporate cloud computing platform last week that left a number of its most high-profile customers without some of their services for a period as long as 24 hours.
To paraphrase Francis Urquhart, you might very well think that no Australian organisation would be spending much money these days upgrading their old mainframes or deploying new ones. Isn't everything about cloud computing these days, after all? Well, true, it is, but that hasn't stopped some Australian groups from hanging onto their old mainframe infrastructure and even pushing it further.
Testing conducted by Microsoft Australia has revealed that many counterfeit Windows and Office software disks sold in local markets contain malware, in a revelation which the software giant hopes will stimulate more consumers to buy legit copies of its products.
Technology giant IBM this morning revealed that the City of Bunbury, one of the largest Regional local governments in Western Australia, had selected IBM’s PureSystems technology to streamline and simplify its IT infrastructure and provide a cloud-ready environment to deliver future initiatives such as local Government private cloud computing.
Global technology giant Microsoft has declined to provide the Federal Parliament's IT price hike inquiry with concrete details as to why many of its products cost dramatically more in Australia than in its home country of the US, despite prolonged questioning on the issue from Members of Parliament last week.
Adobe appears to have given a number of misleading and highly contestable answers to key questions posed to the software giant by the Federal Parliament's inquiry into IT price hikes in the Australian market, in a move which builds on questions currently being debated about the company's future relationship with its customers.
The University of Adelaide has appointed a new chief information officer, Mark Gregory, it announced last week.
The National Australia Bank has given itself less than three years to complete its long-running, Oracle-based core banking systems replacement, with the project being the major piece of work still lagging in its total business technology transformation program, which has been under way since 2008/2009.
blog After a few months of speculation, it has emerged that the mystery bidder attempting to buy Perth-headquartered IT services firm ASG is Lockheed...
Japanese IT services giant Fujitsu revealed last last week tha it had won what it described as a "multi-million dollar deal" to revamp the customer relationship management system administering Australia's passport infrastructure.
The Victorian Government this week revealed it had started discussing the future of its whole of government telecommunications purchasing strategy with the market as part of a new approach dubbed 'VicConnect' that it hopes will deliver service delivery improvements to the state's departments and agencies.
Cloud computing giant Amazon Web Services has been relatively quiet about the numbers of Australian customers signing up to use its elastic infrastructure since it launched a dedicated datacentre in Australia in mid-November last year. At the moment the situation is unclear: Are Australian customers signing up to use the facility in droves, are they ignoring it, or are things somewhere in between?
In a case study published by Microsoft this week, Brickworks details how it has integrated various accounts payable and invoicing systems together using a combination of SharePoint, software from smart processing company Kofax and Microsoft partner Efficiency Leaders.
If you're fond of a good enterprise IT disaster story (hell, Australia seems to have more of them than it can handle these days), you'd be well advised to check out a (paywalled) story published by The AustralianIT this morning about electricity retailer EnergyAustralia.
Australian tier two IT services outfit ASG has raised a few eyebrows over the past few months through its admissions that it's currently being targeted by a mystery buyer. This morning ASG confirmed it was still being targeted.
Looks like German software giant SAP isn’t doing too poorly in Australia. According to a media release issued by Victorian Technology Minister Gordon Rich-Phillips last week, the vendor is all set to create 120 new jobs in Victoria.
The ABC reports that a high-roller gambler has scammed Melbourne's Crown Casino of $32 million, with what looks to be the assistance of the casino's own in-house surveillance system.
Remember how in October 2011 the Australian Taxation Office revealed that it would finally ditch Microsoft’s legacy Windows XP operating system and adopt Windows 7? Yeah, not so much.
Julia Gillard this morning stated that the nation's IT sector was taking jobs away from Australians by importing foreign workers en-masse under the 457 visa program, a situation which the Prime Minister said was "just not acceptable".
You’ll have seen the fallout this week regarding a so-called “spearphishing” attack on the Reserve Bank of Australia in 2011. As with most media reports on cyber-attacks, this one appears to have been overhyped. So what really happened?
NAB replaces group executive of Group Business Services Gavin Slater with Lisa Gray.
The Australian division of IT services company Gen-i Australia this morning revealed it would cut its staff numbers from 180 to 60 and stop competing for most contracts on the market as it focuses only on Trans-Tasman contracts as per the instructions of its parent Telecom New Zealand.
From Computerworld this week comes the incredible, unbelievable, amazing news that the tendering process for Queensland Health’s colossally botched payroll systems upgrade may have been just a teensy bit rushed, and that the Government may not have allocated sufficient funding for the project.
The Reserve Bank of Australia has on several occasions been the target of targeted malicious email traffic that sought to help external attackers breach the organisation's IT security systems, it was revealed this morning, although it is believed the bank was able to fend off the attacks before they got access to any sensitive information.
Cloud-based business software company NetSuite this week revealed that Sydney-based sustainable packaging company BioPak over a year ago replaced a number of point solutions such as MYOB and Sage's customer relationship management software with a comprehensive NetSuite-based solution for its business applications.
Victorian utility Yarra Valley Water this week disclosed it had implemented several Oracle hardware products as it sought to boost the performance of its IT systems, including the vendor's Exadata Database Machine and its Exalogic Elastic Cloud solution.
We're pleased that John Sheridan has published the complete text of a lengthy speech he recently gave explaining his new role as Australian Government chief technology officer. Plus, he does so using a stack of cool lego pictures and a Cylon from Battlestar Galactica. Really, what else could you want?
As has been widely known inside the Victorian Government for a while now, former South Australian whole of government chief information officer Grantly Mailes has been appointed to a permanent role as Victoria's first chief technology advocate -- a new style of role recommended in the state's new ICT strategy which Mailes coordinated.
Petrol and convenience store retailer Caltex has revealed it has completed a large migration away from IBM's ailing Lotus Notes/Domino platform and onto Microsoft's Office 365 cloud email system, alongside other associated technology deployments such as an upgrade of the company's desktops to Windows 7.
HP has revealed it is the key partner supporting the extensive IT outsourcing plan with diversified materials company Boral revealed in mid-January, with the global technology giant to supply a complete set of products and services as part of the program.
You may have noticed that National Australia Bank enterprise transformation EGM Adam Bennett gave a speech at a CEDA lunch in Sydney this week. The executive's comments have caused a flurry of articles in the media. A brief overview, for your Friday afternoon reading pleasure, can be found here.
Just one month ago Redmond launched the supposedly flagship device in the US and in Canada, but made no mention of launches in other first-world, early technology adopter countries such as Australia. Just one month later, overnight last night in the US, the company said Australia and a number of other countries would receive the Surface Pro "in the coming months", but without giving a firm date.
Global technology giant HP this morning revealed that a consortium of educational institutions in Victoria had selected its Converged Infrastructure stack to build a high-performance computer (HPC) system to be named 'Trifid' that would aid with the processing of massive research problems.
From the department of why the hell haven't they already done this comes the news that that bastion of IT systems stability and competence Queensland Health (yup, the very same, you'd be surprised how often it pops up in Delimiter stories) will undertake a review into its IT procurement practices and IT governance arrangements.
The ABC has confirmed that one of its websites has been hacked following the airing earlier this month of an interview held by Lateline with anti-Islam campaigner Geert Wilders.
Queensland's Department of Transport and Main Roads has kicked off an extremely wide-ranging refresh of its underlying desktop IT infrastructure which is slated to see legacy products such as Lotus Notes, IBM Sametime, Windows XP and Novell's file, print and application deployment software replaced with more popular and updated equivalents.
It’s been coming for a while, but Brisbane City Council has finally bitten the bullet and inked a wide-ranging IT outsourcing contract with Indian firm HCL. According to the Brisbane Times, some 55 jobs are set to go and staff are not happy.
A major new study of the IT security habits and experiences of Australian organisations conducted by government group CERT Australia has found the majority did not suffer an IT security incident over the past 12 months, and those that did mainly suffered minor breaches such as the theft of a laptop of smartphone.
Well-known IT industry figure Tony Healy adds to Freelancer.com chief executive Matt Barrie's criticism of the Australian Computer Society.
The Federal Department of Health and Ageing has revealed it will be the latest Australian government agency to dump IBM's Lotus Notes/Domino environment in favour of a switch to a collaboration platform built on the Outlook/Exchange ecosystem, as part of a continuing trend of migrations to the Microsoft platform.
Fire and Rescue NSW finally ditches Novell GroupWise for a hosted version of Microsoft Exchange.
Many Adobe customers have taken to the Internet to openly pledge to dump the software vendor's products or pirate them illegally, with thousands more signalling their general displeasure with what many saw as the arrogant refusal of its chief executive Shantanu Narayenlast week to answer the question of how the company can justify charging Australians up to $1,400 more for its software than US residents.
Following the resignation of Ros Bates last week, Queensland Premier Campbell Newman has appointed Ian Walker to replace Bates as the state’s Minister for Science, Information Technology, Innovation and the Arts. Did we mention that Walker appears to have no experience dealing with information technology, given his extensive background as a 35-year veteran of law firm Norton Rose?
We're not happy to hear from The Register that the NSW Department of Education and Department may be about to sack some 610 technical support officers.
The NSW RTA (now the RMS) finally reveals plans to replace the 'sunflower' iMacs in its motor registries around the state, a decade after they were first deployed. Now that's what you call return on investment.
Beleaguered Queensland Minister for Science, IT, Innovation and the Arts Ros Bates today revealed she would quit her position effective immediately, following a string of controversies and health problems which have dogged the politician since the state's LNP administration took power in March 2012.
The chief executive of global software vendor Adobe, Shantanu Narayen, has refused to directly address questions regarding price markups that can see Australians pay up to $1,400 more than US residents for the company's software, in a press conference in Sydney this morning which at times threatened to descend into a farce.
The potential break-up of troubled IT shared services agency CenITex and the opening of the door to government adoption of the new cloud computing paradigm are two of the most important themes written between the lines of the Victorian Government's major new ICT strategy released yesterday.
The Victorian State Government has released the final version of a new whole of government information and communications technology strategy containing hard deadlines for goals, with which it aims to start addressing extensive IT project and service delivery issues which have resulted in more than a billion dollars in budget overruns and a string of failed IT projects over the past half-decade.
In an exchange in a Senate Estimates hearing yesterday (PDF transcript here), DPS secretary Carol Mills revealed the department didn’t have enough money to complete the rollout to Windows 7 it has been working on.
All the cool kids are conducting IT outsourcing initiatives this year. Boral’s doing it, Woolworths is doing it; it’s basically par for the course if you’re a major corporation or government department. But that hasn’t stopped one of the Brisbane City Council’s main unions from jumping up and down over Brisbane City Council’s plans to shift up to 50 IT roles offshore.
We’re constantly hearing more and more about how “cyber” security is the next big bad, but concrete examples of how Australian Government infrastructure has been broken into are still thin on the ground. One incident to pop up last week has been what appears to be a relatively minor breach of an Australian Taxation Office portal through the logins of a number of tax agents.
The Federal Department of the Treasury has told ZDNet that it's ditching its fleet of BlackBerrys for Apple iPhone and iPad devices.
Many young Australians head off to school these days with a collection of Apple paraphenalia; iPhones, iPods and now iPads are common items to see in the schoolbags of students heading off to both high school and primary school. However, for at least one young man, there won't be any Apple in his forseeable future.
More than three years after it lost its last chief information officer, NSW State Government agency Railcorp has finally flagged plans to overhaul its IT executive management structure, in moves associated with the split into two separate divisions, Sydney Trains and NSW Trains.
More than 70 percent of staff at the local division of elevator manufacturing company KONE picked a model from Nokia's Lumia handset line over other options from Apple, HTC and Samsung, when given the choice, the Finnish manufacturer claimed in a statement issued yesterday.
The Australian Customs and Border Protection Service has revealed plans to abolish its chief information officer role in the wake of the resignation of its incumbent CIO Joe Attanasio from the position in late November last year.
Hosting and cloud computing giant Rackspace this morning revealed it had hired one of Australia's most cloud-savvy chief information officers, former Altium IT executive Alan Perkins, in a key role to spearhead the adoption and development of the company's solutions in Australia.
The New South Wales State Government today kicked off two trials of virtual desktop and cloud email services, in a move which could eventually signal a mass migration of some 30,000 government users into the cloud and which represents one of the first concrete steps by the state into the new cloud computing landscape.
It’s been a couple of months since the new Department of Defence chief information officer, Peter Lawrence, stepped on board to replace the now legendary Greg Farr, and the first interviews have started to surface with Lawrence.
Looks like the New South Wales Government is making good on its promises to reform the way the state purchases technology services, as part of its overall IT strategy. This week we received a media release on the issue from Minister for Finance and Services Greg Pearce.
Remember how NSW Police was allegedly caught red-handed pirating software from enterprise IT vendor Micro Focus? And how the whole story was the subject of an extensive and embarassing documentary report by the 7:30 Report in April 2012? Yeah. Not precisely the best look for the boys in blue. Well, it appears that NSW Police has come clean in the case.
The Australian Customs and Border Protection Service has advertised for a new chief technology officer to ensure its strategic IT vision is aligned with its business operations; but it's not immediately clear how the new CTO will fit in with the company's existing chief information officer position held by Joe Attanasio.
The outspoken chief executive of crowdsourcing company Freelancer.com has posted an extensive diatribe online calling for the Australian Computer Society to be disbanded, describing the professional body as a "joke" and being run by "f*cking morons".
Top-tier bank Westpac has revealed that it will shift some processing resources off existing mainframe infrastructure and onto Oracle’s Exadata and Exalogic platforms, as it attempts to gain higher levels of efficiency in the platforms that underpin its project to achieve a single view of customer information.
The Victorian Department of Business and Innovation has gone to market for a major Infrastructure as a Service (IaaS) solution, in a move that comes on the back of a successful Software as a Service deployment at the department and signals its plans to become a leader in the state government in the cloud computing arena.
Microsoft Australia has confirmed that Australians have only several more days to buy its new Windows 8 operating system at promotional prices before it hikes its prices on the software massively as at the 1st of February.
Virtual desktops, bring your own device computing, integrated datacentre components. These are three of the hottest trends to hit Australia’s enterprise IT sector at the moment, and they all come together in this highly recommended article by iTNews writer Chris Jager looking at a huge virtual desktop implementation at RMIT University.
One of Oracle’s most senior executives has labeled board-level engagement between the giant US vendor and local customer National Australia Bank as having been key to the bank’s unusual Oracle-based core banking IT upgrade project, which has seen the vendor develop its software with the direct input of NAB.
ZDNet publishes an interview with Federal Parliament chief information officer Eija Seittenranta, detailing the fact that the Parliament is conducting a trial of Windows 8 tablets.
The Tasmanian Government has flagged plans to overhaul its dated whole of government human resources and payroll systems, in a move which will affect some 28,000 employees and may see the state shift its systems into a cloud computing/software as a service model.
Insurer QBE has unexpectedly appointed a new chief information officer, with its incumbent executive holding the position shifting to another position within the group.
It hasn't been a good few weeks for university IT security in Australia, with the Universities of Western Sydney and New South Wales both being broken into.
Oracle co-president Mark Hurd has used a visit to Australia over the past week to officially launch the company’s second local datacentre, which the US enterprise IT giant will use to expand the variety of cloud computing and hosted services it provides locally to Australian customers.
US technology giant Oracle has revealed that two major Australian organisations, Coles and the NRMA, have chosen Oracle as the basis for new IT projects, using technology ranging from Oracle’s customer relationship management platform to its Exadata Database Machine and Oracle Linux.
Oracle's global co-president Mark Hurd is in Australia to meet with key clients and to catch up on his tennis.
New Federal Government super-department the Department of Human Services has revealed it suffered 137 IT outages thoughout the year to the end of September 2012, with dozens of instances where customers of services such as Centrelink were unable to access online services through Centrelink's web site.
It's 2013 already (I know, I know, it's not yet formally 2013 in Australia until after Australia Day, but still), but as we think about the year ahead in public sector technology projects, it's worth giving ourselves a quick refresher course in what happened last year.
Queensland’s education department has published several extensive reports detailing recent trials of iPads within the classroom, with the documents overwhelmingly classing the Apple tablets as a success, including in their ability to help students improve their academic performance.
It’s been a while now since the Federal Government signed into being the Department of Human Services, the new super-department formed by the merger of Medicare, Centrelink, the Child Support Agency, Australian Hearing and CRS Australia. However, DHS’ IT department, which largely consists of Centrelink’s very successful IT department with more resources, has only just now taken responsibility from long-time outsourcer for much of Medicare’s IT systems.
Diversified materials company Boral this morning revealed it would embark on a wide-ranging IT outsourcing program which would see an undisclosed number of jobs go and its chief information officer promoted.
Retail giant Woolworths has confirmed the jobs of some 64 in-house technical staff will be affected as part of a wide-ranging IT infrastructure outsourcing contract inked last year with Indian IT services company WiPro.
Queensland's Department of Education, Training and Employment has extended an extremely long-term major IT services contract with supplier Unisys to the value of $29.4 million and simultaneously put a second tranche of IT services work on the market.
Retailer Harris Farm Markets revealed in late December that it had deployed IBM's all-in-one compute, storage and networking Flex System in its operations to meet a variety of aims ranging from reducing IT costs and complexity to boosting the performance of business systems such as its ERP platform.
If you have even the slightest interest in government IT or technology project management, we recommend you sit down with a cup of tea and your tablet and read this epic rant by Australia's new chief technology officer John Sheridan. It's worth it.
We thought we’d point readers to this blog post on the blog of Google Australia by Mike Knapp, the co-founder and chief technology officer of Sydney-based ecommerce startup Shoes of Prey, which has achieved notoriety over the past few years for its innovative site, which allows women to design and order their own shoes, getting around the normal retail grind. In the blog, Knapp outs Shoes of Prey (which has around 40 staff) as a long-time Google Apps user.
Telecommunications infrastructure construction and maintenance firm Service Stream has revealed that it has deployed more than 1,400 seats of Microsoft's Office 365, in one of the largest known rollouts of the software as a service platform in Australia outside of the education sector.
Long-time Centrelink and Department of Human Services IT executive Eija Seittenranta has been appointed to a permanent role as the chief information officer of the Federal Department of Parliamentary Services, following a temporary appointment to the role in October.
The academics union has condemned a plan by the University of Western Sydney to give away 11,000 iPads as part of a $35 million bid to keep its content and teaching relevant to students.
The University of Western Sydney has revealed that it will deploy some 11,000 iPads to students and staff this year, in one of the largest rollouts of the Apple tablets known in Australia so far and a move that will see every first year student at the institution receiving one of the devices.
The reality is, a huge proportion of Australians do not know they are using the cloud when they use services such as social networking, and do not know that much of their personal data is being stored overseas as a result. When they find out, they are not happy about it.
Victoria's Auditor-General has published a damning report classifying the state's $180 million Ultranet educational technology project as broadly a complete failure, with the project being hardly used by the state's students and teachers and being delivered late, over budget and with significant contract probity issues.
The Federal Government has announced it will split its troubled IT strategy division the Australian Government Information Management Office in two, promoting internal staffers into two new chief information and technology officer roles in line with the recommendations of the Reinecke review regarding the agency’s future.
The Department of Parliamentary Services appears to have cleared Abbott of any wrongdoing in fudging James Ashby-related media release timestamps, admitting that its systems haven't been up to spec.
Fascinating blog post this week from MacTalk founder and all-round geek Anthony Agius, who chronicles his attempts to use two 802.11ac routers to link his new garage-based server farm to his house network.
Unless you live in an area of Australia where it's impossible to get television or radio reception (an idea which has seemed attractive to your writer at times, in the current media environment), it would have been hard to escape the news that a Federal Court judge has thrown out the sexual harassment case against former Federal House of Representatives Speaker Peter Slipper. But it's one particular comment by Opposition Leader Tony Abbott that has Australia's IT industry perking up its ears this morning.
It's time. One of Australia's greatest ever IT disasters is now going to have the *ahem* privilege of having a royal commission conducted into how precisely it went wrong.
According to media reports, a single hacker from the Anonymous group, calling himself Darwinare, released online the names, birthdays and passwords of 20,000 staff and students from a university database at the Australian Defence Force Academy.
It's been one of the biggest IT-related disasters in Australia's history, it's going to take $1.2 billion to fix, and it's even the subject of complex legal discussions between prime contractor IBM and the Queensland Government. Welcome to the world of Queensland Health's colossal payroll systems overhaul bungle. Today's news is that the state's LNP Premier Campbell Newman has canvassed setting up a commission of inquiry (also known as a royal commission) to get to the heart of the matter.
US Ambassador Jeffrey Bleich has slammed Australia's "cloud protectionism" in wanting datacentres located on-shore.
In what is not precisely the most unexpected news of the century, Telstra and the ABC have announced that they are once again planning to cosy up so that the telco can provide sweet, sweet telecommunications services to help the broadcaster, well, broadcast stuff.
The Tasmanian Government has gone to market for an Infrastructure as a Service (IaaS) or private cloud solution that can be used across its operations, telling potential suppliers that any supplied option must be located in the state and that it envisages transitioning most of its services to the environment in the long-term.
The New South Wales Government has given further signs that it is moving to adopt the kind of ‘cloud-first’ IT procurement strategy which jurisdictions such as the United States, United Kingdom and New Zealand have pursued over the past several years, in a move which could fundamentally change the way the state buys and uses technology.
The latest missive to emanate from the Microsoft monolith is regarding Webjet, which has adopted both Windows Azure and Office 365, and is even dabbling in Windows 8 apps.
With all of the IT disasters that have come out of the Victorian State Government recently, sometimes it’s hard to believe that anything has gone right recently in the state with regards to government technology use. That’s why we were pleasantly surprised to read this case study detailing how utility Yarra Valley Water has successfully switched away from an outsourcing model and brought its IT support in-house.
It’s only just been formally released for official use, but Australian architectural design firm Woods Bagot has been using early versions of Microsoft’s SharePoint 2013 software since early this year, a new case study published by Microsoft recently has revealed.
It shouldn't come as much of a surprise, given the ongoing disaster that is Queensland Health's payroll systems overhaul, but news has emerged that the department is also suffering problems with its electronic health program, with the first two tranches of the initiative being at least two years late.
We knew Amazon Web Services had robust infrastructure — after all, the Commonwealth Bank hosts some of its services with the cloud computing giant — but we didn’t know that it was quite this robust. The AustralianIT reports today (we recommend you click here for the full article) that one of Australia’s largest web sites, Ninemsn, is actually hosted with Amazon:
Telstra late yesterday revealed plans to expand its cloud computing business through constructing four new datacentres located around the nation to cater for demand. Now if only the telco could announce some new cloud computing customers.
Microsoft Australia produces case study scorching towards Google Apps and Gmail.
In 2009 the bank started investigating the next move, to Windows 7, and now that 2013 is almost here, according to iTNews (we recommend you click through to the full article), the bank is actually deploying some Windows 7 machines:
It's finally happened. After years of expressing concern about the privacy risks, regulatory challenges and technical inadequacies of the new clutch of technologies broadly known as “cloud computing”, Australia's financial services sector has embraced the new paradigm wholesale. It's about time.
It won't come as a surprise to many, given its drastically altered user interface and mixed reviews, but the news is already bad for Microsoft's new flagship operating system Windows 8 in Australia.
IT services outfit ASG has revealed it has been chosen by the Tax Practitioners Board to deliver an “all cloud solution” for its enterprise IT needs.
Just when you thought Australia’s banks and the banking ecosystem in general were making some headway in their acceptance of cloud computing technologies, international regulators throw a spanner in the works. iTNews reports todaythat the Monetary Authority of Singapore has forced the hand of ANZ Bank when it comes to cloud computing.
Well it appears that analyst firm capioIT’s rating of the Victorian region of Ballarat as the best non-metropolitan location in Australia for IT services delivery may be accurate. Or, at least IBM thinks so. In coalition with the Victorian Government, Big Blue last week announced it was expanding its Ballarat operations by some 150 jobs.
Diversified Australian hosting and digital services group Melbourne IT today revealed it would conduct a review into the future of its various divisions which may result in selling some of them off, in the wake of disappointing flat revenue growth over the past six months.
Oracle has revealed that it signed a wide-ranging $63 million contract with the Federal Department of Defence earlier this year that will see the US technology giant supply virtually all of its major product lines, ranging from its popular PeopleSoft, Database and Fusion products to its Exadata hardware and even its Exalogic Elastic Cloud technology.
However, the new Coalition Government in NSW over the weekend shone a ray of light into the public transport smartcard ticketing situation, with the new Opal smartcard being launched on Sydney ferries, to start with.
If you follow Australia’s banking technology scene closely, no doubt you’ve probably become quite confused over the past four or so years about the National Australia Bank’s core banking overhaul strategy and how precisely it is actually put together and progressing; and you wouldn’t be the only one. But if you delve a little under the surface it all becomes clear.
The rumours that German software giant SAP would follow rival Oracle and cloud giants Amazon and Rackspace and start providing software as a service-based services from an Australian datacentre have been flowing around Australia’s technology sector for quite a while now. They surfaced in the pages of the Financial Review in May this year, and gained strength as SAP’s SuccessFactors launched an Australian datacentre that same month. And now they’re reality, according to iTNews.
Australia’s Whole of Government chief information officer Ann Steward this week announced her intention to retire from the public service after seven years leading peak IT strategy agency the Australian Government Information Management Office and long years more in the global public sector generally.
Second-tier banking and insurance giant Suncorp has revealed it has plans to deploy Microsoft’s latest Windows Server 2012 server operating system and Hyper-V virtualisation platform and reduce use of VMware’s rival technology, to assist in gaining efficiencies as part of its virtual desktop infrastructure rollout to staff.
Remember that private cloud computing environment that the NSW Government is planning to develop for its departments and agencies? The one it discussed in a public forum last month in front of the creme de la creme of Australia's IT industry? Well, according to Intermedium , the state is actually doing something about the plan, kicking off private talks with key vendors.
It hasn't been until this week that the full extent of CommBank CIO Michael Harte's enthusiasm for the cloud computing medium has been made clear.
The National Australia Bank appears to have conducted a minor reshuffle of its executive leadership team, including what appears to be a promotion for NAB chief information officer Adam Bennett.
After six months of rumours and the launch of several ancillary services down under, US cloud computing giant Amazon Web Services has finally announced the availability of locally-hosted cloud computing services from an Australian datacentre; with prices comparable to those seen overseas.
Remember Queensland Health’s botched payroll systems overhaul? The project which was initially estimated to a relatively small initiative, but ballooned out in value to more than $1.2 billion and stil doesn’t quite work? Yeah. According to an article in the Courier Mail this morning, the new LNP administration in Queensland is considering ditching the whole thing and starting again.
Internet banking brand ING Direct revealed this week that it had upgraded its server infrastructure to the latest version 2012 of Microsoft’s Windows Server operating system and further standardised on the vendor’s Hyper-V solution, as the bank’s enthusiasm for Microsoft’s server stack continues to grow at the cost of virtualisation rival VMware.
Work for one of Australia's universities and use Amazon Web Services? Your life just got a little better. Today AARNet, the telecommunications network serving Australia's university sector, announced it would peer with AWS for fun and profit.