news Australia and New Zealand Banking Group (ANZ) has renewed its telecoms and managed services agreements with Singtel and its subsidiary Optus, extending both to 2020.
Optus and ANZ first established their partnership in 2009, via a five year ICT services deal announced in 2013.
The agreement sees Optus providing domestic and international data network services, and mobility, collaboration, contact centre and managed services to support ANZ’s operations.
“Our strategic relationship with ANZ continues to go from strength-to-strength and we are delighted with this significant contract milestone,” said John Paitaridis, Optus Business Managing Director. “We are highly committed to continuing our innovative approach to supporting ANZ’s critical ICT requirements and business operations in Australia and across Asia.”
“Optus Business is focused on delivering leading ICT managed services to Australian enterprises and government organisations, and this multi-year contract extension with ANZ is testament to our capability, innovation and demonstrated track record,” Paitaridis added.
According to Shayne Elliott, ANZ’s CEO, the services provided by Singtel have played an “important role”, with the bank utilising the technology to make banking easier for its customers and to provide innovative ways for staff to collaborate.
Chua Sock Koong, Singtel Group Chief Executive Officer commented: “We are very pleased with the ANZ contract renewal and look forward to continuing to leverage the Singtel Group’s scale, expertise and innovation to support ANZ’s business objectives in years to come.”
In late April, ANZ notably became the first Australian bank to offer Apple Pay to its five million customers in the country.
Customers at the time were able to use Apple Pay to make purchases using the mobile app with either an ANZ Visa debit or credit card, or an ANZ American Express credit card. It further added the MasterCard option in August.