news Pay TV giant Foxtel today launched a set of broadband plans offering unlimited download quota, although customers will need to be signed up to its subscription television offering to get the full benefits.
In a statement, Foxtel said the new plans were designed “eliminate household concerns over exceeding monthly data caps”.
Andrew Lorken, Foxtel’s Executive Director of Broadband, IT and PMO, said: “Customers are telling us they love the combination of Foxtel’s unbeatable premium TV entertainment and our broadband and home phone services, and that they are growing hungrier for broadband data to feed their insatiable appetite for online entertainment such as Foxtel’s on-demand video streaming service Anytime.”
“Our new unlimited broadband bundles satisfy this hunger, giving our customers the freedom to browse, stream and connect with friends on multiple devices in their homes at any time of the day or night without worrying about data usage.”
“And when combined with the Foxtel Hub, Foxtel’s very own WiFi modem, built with the latest modem technology and designed to deliver fast WiFi speeds and great in-home coverage, it’s easy to see how Foxtel’s new unlimited broadband bundles are truly ‘built for entertainment’.”
The plans — on offer from today — start at $115 per month on a 12 or 24 month plan for new customers, with existing Foxtel Platinum HD TV subscribers paying $95 per month on a 12 or 24 month plan. Those who take up a 24 month plan will receive a Foxtel Hub — the pay TV giant’s Wi-Fi broadband modem — at no extra charge.
For customers who don’t need unlimited data, Foxtel will also now offer a new 100GB~ broadband and home phone bundle for $80~ per month on a 12 or 24 month plan, when bundled with or added to any Foxtel TV package.
In total, Foxtel is offering three different broadband plans — two including unlimited broadband (one featuring Foxtel’s Platinum HD option) and one with 100GB of broadband quota.
Unlimited ‘standard’ local calls are includes across all three bundles, with the added benefit of unlimited standard national calls included in the unlimited broadband bundles. Foxtel will also waive download limits for Foxtel TV on the company’s Go and Anytime offerings when customers are also using a Foxtel broadband plan, and a single bill for all of the services customers buy from Foxtel.
The real cost of the plans, however, is buried in Foxtel’s fine print. The company states that the minimum cost of its broadband bundles is $3459 to $5979 on a 24 month plan, depending on the attached TV pack, including a $99 “bundle activation fee”. The minimum cost on a 24 month plan with the 100GB option can be as low as $2,619. Customers on the 100GB plan will have their broadband connection slowed to 256kbps if they use up their monthly data quota.
If you watch a lot of Foxtel and are attached to the company’s subscription television packages, then this could be a worthwhile broadband series of broadband plans, and I welcome yet another Australian ISP moving to the “unlimited” broadband quota model which is so popular in countries such as the United States.
However, for everyone else, I would say you really need to be careful when signing up to one of these Foxtel broadband plans.
The media release I received on this subject is one of the most complex I have ever received from an ISP, with many terms and conditions detailing precisely how Foxtel provides broadband to its customers. You can read the whole media release here in PDF format.
With this in mind, I think people should really make sure that they know what they are getting into here … I found all the terms and the costs relatively incomprehensible, as I usually do whenever I examine Foxtel broadband or subscription TV packages.