• Enjoy the freedom to innovate and grow your business

    [ad] With Microsoft Azure you have hybrid cloud flexibility, allowing your platform to span your cloud and on premise data centre. Learn more at microsoftcloud.com.

  • IT Admin: No Time to Save Time?

    [ad] Do you spend too much time patching machines or cleaning up after virus attacks? With automation controlled from a central IT management console accessible anytime, anywhere – you can save time for bigger tasks. Try simple IT management from GFI Cloud and start saving time today!

  • Free Forrester analysis of CRM solutions

    [ad] In this 25 page report, independent analyst house Forrester evaluates 18 significant products in the customer relationship management space from a broad range of vendors, detailing its findings on how CRM suites measure up and plotting where they stand in relation to each other. Download it for free now.

  • Great articles on other sites
  • RSS Great articles on other sites

  • Reader giveaway: Google Nexus 5

    We’re big fans of Google’s Nexus line-up in general at Delimiter towers. Nexus 4, Nexus 7, Nexus 10 … we love pretty much anything Nexus. Because of this we've kicked off a new competition to give away one of Google’s new Nexus 5 smartphones to a lucky reader. Click here to enter.

  • Enterprise IT, News - Written by on Wednesday, March 14, 2012 10:09 - 9 Comments

    Executives carry more tech devices than ever

    news Corporate executives are increasingly carrying around multiple devices at work, new research from the University of Sydney has revealed.

    Most executives carried two smartphones, as well as a tablet and possibly a laptop with them every day, showed research jointly carried out by Dr Kristine Dery, a senior lecturer at the University of Sydney Business School, and Judith MacCormick of the Australian Graduate School of Management.

    The results of the survey is quite divergent from a view held by some in the technology community that executives would carry just one integrated technological device for work as well as for personal uses. While the new trend raises challenges and security issues for the CIOs and IT departments, for the executives a main benefit of multiple devices is that it helps create much desired boundaries between work and private life. The researchers also pointed out the possibility of a future work environment where all technology could be privately owned.

    Dery and MacCormick interviewed global banking executives in 2006 and again in 2011/12 and revealed a surprising increase in the prevalence of carrying ‘technology toolkits’. This practice contradicts movements encountered by the researchers in 2006 that indicated that executives would carry one integrated device for all work and personal communications. All surveyed executives now carried two smartphones, with most carrying other devices as well.

    “While all of the executives we interviewed had been issued with a company smartphone, the security firewalls meant that the technology had significantly reduced capabilities,” said Dr Dery. “So to expand both work and non-work functions, such as access to social media, executives were also carrying their personal smartphone.”

    This, in turn, had unexpected outcomes for both employees and CIOs. “Most executives chose to carry their personal devices to enhance mobile connectivity, but in doing so they also discovered an interesting side effect: the technology itself is helping to create those much sought-after boundaries between work and non-work activities,” said Dr Dery. “This means that the inconvenience of having to hold two smartphones is, in many instances, offset by the ability to create some degree of separation between work and home life.”

    However, for the organisation’s CIO and IT department, mobile technology proliferation poses new challenges. According to Dery, identifying and managing security issues arising out of the large array of private technologies are now a major concern for IT departments that also have to manage traditional IT issues around standardisation and connectivity. IT departments, which in the past preferred all company technology to be standard, must now adapt to the large number of private devices.

    “This trend also brings about the possibility that there will one day be a work environment in which all technology is privately owned. It is now easy to imagine a future where business professionals supply their own tools of trade, and IT departments will have to change their focus and skills accordingly,” added Dr Dery.

    The trend can be seen in the Federal Government, where many politicians and public servants are known to carry both an iPhone for their personal use, as well as a government-issued BlackBerry for access to secure documents. In addition, iPad use within the Federal Government is rapidly increasing.

    You really have to wonder how long this trend will continue. I mean, I think it is very likely that many executives will be carrying around both an iPad and some form of smartphone for the foreseeable future. However, with the capabilities of modern smartphones increasing rapidly, is it likely that Australians will continue to carry around two smartphones, one for work, and one for home? This seems like a problem which could easily be solved through having different identity profiles on the same smartphone. That is, it’s a software problem — not a hardware problem.

    Image credit: Apple. Opinion/analysis by Renai LeMay

    submit to reddit


    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. Mfield
      Posted 14/03/2012 at 10:50 am | Permalink |

      Hi Renia,

      Totally share the same sentiments!

      Me being far from executive level, I carry my personal (Android) and work (iPhone) around with me majority of the time and sometimes my work intended iPad. It would definitely be a godsend to carry one smart phone for all purposes (dual SIM coupled with profile switching software).


      • Mfield
        Posted 14/03/2012 at 10:52 am | Permalink |

        Whoops! My apologies Vijith

        I thought Renai* wrote the article ;)

    2. Gerard Mollard
      Posted 14/03/2012 at 11:34 am | Permalink |

      These solutions exists or are very close today….
      1) on the hardware front look at the ASUS padFone …. its one device, very innovative.
      2) on the software front look at Blackberry Balance (http://us.blackberry.com/business/software/balance/) and their are similar solutions from software vendors

      People just need to look outside the fruit shaped box

    3. Posted 14/03/2012 at 11:36 am | Permalink |

      This is an area where carriers should be stepping in to “smarten” the pipe. Add another number to the same handset that rings differently or has some other indication. Add some smart message handling so that you can differentiate between the numbers the SMSs where received on, in the same way as multiple email accounts are handled.

      • SMEMatt
        Posted 14/03/2012 at 12:46 pm | Permalink |

        Agree with you there but if they did that they couldn’t charge through the nose for call diversion. From a business point of view I would dearly love to be assigned a 100number in-dial range for mobile that we manage in our phone fleet similar to how we handle a 100 number in-dial range on our land lines.

        I currently carry two smart phones one private one business. Been looking at tablets for a while and will likely get one soon for work purposes, not an iPad as I still have high demand for flash usage in areas where there isn’t a PC I can remote into to access.

        • Posted 14/03/2012 at 12:56 pm | Permalink |

          Whoops, wrong spot.

          Who actually uses call diversion? Excess fees for things like call diversion are what makes people move to services like Google Voice overseas, they get the same features for a lot less.

      • Douglas
        Posted 14/03/2012 at 1:45 pm | Permalink |

        Hi Toby,
        I don’t think carriers would want to do this. Why facilitate a change where they can only charge you 1 monthly access fee instead of 2, or 3?
        Luckily the end user can get around this by buying Dual SIM phones right now to do this.
        Alternatively – get a job with an employer who pays for everything anyhow :)
        Interesting article though.

        • Toby
          Posted 14/03/2012 at 2:19 pm | Permalink |

          They should want to do this to stop the cannibalization of these value added services via over the top carriers. Such differentiation frot a carrier such as Vodafone may also stop the shedding of subscribers that they are currently experiencing.

    4. Posted 14/03/2012 at 12:55 pm | Permalink |

      Who actually uses call diversion anyway?

    Get our 'Best of the Week' newsletter on Fridays

    Just the most important stories, one email a week.

    Email address:

  • Most Popular Content

  • Six smart secrets for nurturing customer relationships
    [ad] Today, we are experiencing a world where behind every app, every device, and every connection, is a customer. Your customers will demand you to be where they and managing customer relationship is the key to your business’s growth. The question is where do you start? Click here to download six free whitepapers to help you connect with your customers in a whole new way.
  • Enterprise IT stories

    • Greens claim NSW LMBR project turning into a disaster sydney

      The NSW Greens late last week claimed to have obtained documents showing that the NSW Department of Education and Communities’ wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, was deployed before it was ready, with “appalling consequences for administrative staff, principals, teachers and students”.

    • NSW Govt trials inter-truck safety devices trucks-cohda

      The New South Wales Government has inked a contract with connected vehicle technology supplier Cohda Wireless, as part of a trial of so-called Cooperative Intelligent Transport Systems (C-ITS) which allow heavy vehicles to communicate directly with each other about their position on the road to help reduce road accidents.

    • Victoria finally kills $180m Ultranet disaster thumbsdown1

      The Victorian Government has reportedly terminated its disastrous Ultranet schools portal, which ballooned in cost to $180 million over the past seven years but ended up being barely used by the education stakeholders it was supposed to serve.

    • NetSuite in whole of business TurboSmart deal turbosmart

      Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.

    • WA Health told: Hire a goddamn CIO already doctor

      A state parliamentary committee has told Western Australia’s Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state’s new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.

    • Former whole of Qld Govt CIO Grant resigns petergrant

      High-flying IT executive Peter Grant has left his senior position in the Queensland State Government, a year after the state demoted him from the whole of government chief information officer role he had held for the second time.

    • Hills dumped $18m ERP/CRM rollout for Salesforce.com hills

      According to a blog post published by Salesforce.com today, one of Ted Pretty’s first moves upon taking up managing director role at iconic Australian brand Hills in 2012 was to halt an expensive traditional business software project and call Salesforce.com instead.

    • Dropbox opens Sydney office koalabox

      Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.

    • Heartbleed, internal outages: CBA’s horror 24 hours commbankatm

      The Commonwealth Bank’s IT division has suffered something of a nightmare 24 hours, with a catastrophic internal IT outage taking down multiple systems and resulting in physical branches being offline, and the bank separately suffering public opprobrium stemming from contradictory statements it made with respect to potential vulnerabilities stemming from the Heartbleed OpenSSL bug.

    • Android in the enterprise: Three Aussie examples from Samsung androidapple

      Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung’s hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)

  • Enterprise IT, News - Apr 23, 2014 15:58 - 3 Comments

    Greens claim NSW LMBR project turning into a disaster

    More In Enterprise IT

    Analysis, Telecommunications - Apr 23, 2014 12:04 - 10 Comments

    Neither AT&T nor Turnbull are telling the whole truth

    More In Telecommunications

    Featured, Industry, News - Apr 17, 2014 9:28 - 1 Comment

    Campaign Monitor takes US$250m from US VC

    More In Industry

    Blog, Digital Rights - Apr 23, 2014 12:57 - 28 Comments

    Cinema execs blame piracy for $20 ticket prices

    More In Digital Rights