ANZ CEO announces head of digital role in raft of executive changes


news Along with a number of significant changes to the executive team at ANZ, the bank’s new CEO Shayne Elliott has announced plans to create a role for a new head of digital banking.

The new hire, who is expected to be appointed before the end of February, will be responsible for ANZ’s digital transformation, uniting the bank’s separate digital efforts.

Elliott, who has only been in the role for one month, has also made other changes to the bank’s senior leadership team, with the stated aim of “improving ANZ’s focus on its retail, commercial and institutional customers”.

These include two new executives in the institutional banking portion of the business, and three in retail and commercial. Several other new senior staff members will also join the firm in other departments.

“These changes simplify how we work internally and allow us to bring greater focus to what we do uniquely well for our customers,” Elliott said. “The aim is to ensure we successfully compete in a world where connectivity and digital are more important to customers than ever before and where community expectations have never been higher.”

Announcing the staff changes, Elliott also set out a number of medium-term priorities for his bank:

  • Delivering value for customers through more innovative, convenient and engaging financial services.
  • Being Australia’s only truly regional bank by delivering solutions for customers through a more focused, better connected international network.
  • Continuing to build a strong, cohesive culture known for ethics, values and fairness.
  • Delivering consistently strong financial results for investors balancing growth and return.

“The new structure brings greater clarity to what we do best for our customers with a leadership team that reflects a diverse mix of experience and new talent from inside and outside ANZ,” Elliott said.

Image credit: ANZ Bank