Windows Server 2012 Resource Centre
[ad] Windows Server 2012 redefines the server category, delivering hundreds of new features and enhancements spanning virtualization, networking, storage, user experience, cloud computing, automation, and more. Click here to visit our Windows Server 2012 Resource Centre with case studies, white papers and articles about Windows Server 2012.
Nokia Lumia Smartphones: Innovation's calling
[ad] Nokia Lumia with Windows Phone comes with unique camera technology, wireless charging and turn-by-turn navigation. Make every image picture perfect. See your city differently. Charge without wires. Click here to learn more.
Save up to $199 on Dell XPS 12 Ultrabooks: Power for your projects and passions.
[ad] This convertible Ultrabook™ delivers the speed and performance you expect from the XPS family in a sleek new design that's ready for work and play. Don't get two pieces of technology when one will do it all. The Dell XPS 12 is a tablet and Ultrabook combined to produce the perfect laptop.
Great articles on other sites
- $5.2m to put e-tax on Mac
- Galaxy S 4 “Google Edition” to be available in Australia via MobiCity
- When does mission creep become censorship?
- First NBN fibre extension completed
- Proof the internet filter lives on by other means
- Budget 2013: Heavy on 'showcasing', light on strategy
- CGU to replace core insurance system
- Google Australia calls for mandatory comp sci until year 10
- Spectrum fail could help Libs fight Labor's regional NBN
- Offended By Fraudband? Maybe You Shouldn’t Have Said It First
Managing virtualised environments: Free whitepaper
[ad] Virtualisation is one of the single most important technologies for efficiently operating servers. This free whitepaper presents information about current trends in virtualisation adoption, risks associated with single vendor virtualisation, and the benefits of open source virtualisation. Click here to download the whitepaper.
One More Thing - iOS App Maker Conference - 24th May
[ad] If you make iOS apps, come listen to the best in the industry share their tip & tricks for App Store success. Melbourne, 24th May, 2013 - use the coupon code "delimiter" for 5% off.
Enterprise IT, Featured, News - Written by Renai LeMay on Thursday, June 21, 2012 15:22 - 7 Comments
SA Govt CIO to fix Victoria’s IT nightmare
news The Victorian State Government has appointed Grantly Mailes (pictured), a former whole of government chief information officer for sister state South Australia, to lead a committee to establish a new wide-ranging IT strategy to resolve Victoria’s ongoing problems with IT service and project delivery.
In November last year, Victoria’s Ombudsman handed down one of the most damning assessments of public sector IT project governance in Australia’s history, noting total cost over-runs of $1.44 billion, extensive delays and a general failure to actually deliver on stated aims in 10 major IT projects carried out by Victoria over the past half-decade. In the report, Brouwer and his team documented their investigations of ten major IT projects carried out by the state over the past half-decade.
Some, such as the Link project being carried out at Victoria Police, the myki public transport smartcard effort, the education department’s Ultranet initiative and the HealthSMART health systems rejuvenation, are projects which are well-known in Australia’s technology industry. However, others, such as an integrated courts management system and a new integrated housing information program have had a lower profile. What they shared in common, Brouwer wrote in his report, was that they had all gone off the rails. “Each of the 10 projects I examined failed to meet expectations,” the Ombudsman wrote. “Most failed to meet delivery timeframes and all ran over budget.”
In another report published yesterday, Victoria’s auditor-general added to the government’s woes, finding that whole of government frameworks had not kept pace with the central role of information and communications technology in service delivery.
In a statement in response today, the state’s Technology Minister and Assistant Treasurer Gordon Rich-Phillips said the Government had earlier this month established a new body, the Victorian Information and Communications Technology Advisory Committee, to provide advice on a new whole of government information and communication technology (ICT) strategy to rectify the ongoing problems.
“The whole of government ICT strategy we are developing will help to align processes across departments and set the clear lines of governance, accountability and direction that were clearly absent under Labor,” Rich-Phillips said. “The strategy will focus on delivering better services, reducing waste, encouraging innovation and improving ICT procurement across government.
“We have also established high value, high risk guidelines to improve the scrutiny of all ICT projects and we are overhauling the way government procures ICT services. These changes will help prevent the major cost blowouts and bungles in ICT that became such a trademark when [Victorian Opposition Leader] Daniel Andrews was in government.”
The new VICTAC group is to be chaired by former South Australian Chief Information Officer Grantly Mailes. “The committee will provide a practical, forward-looking approach to the development and use of ICT by government,” Rich-Phillips said.
Mailes was appointed to the role of whole of government chief information officer in South Australia in mid-2005, a post in which he spent two and a half years. The executive was South Australia’s first whole of government CIO, and came to the role after seven years at consulting firm Booz Allen Hamilton. He has since spent several years as a partner with IBM’s Global Services division and then Ernst & Young. Mailes commuted to Adelaide from his home town of Melbourne each week for the role, and was instrumental in setting up the office of state CIO in South Australia, which continues to exist to this day.
In an interview with MIS Magazine following his departure from the position, Mailes said he sought to be consultative in the role rather than taking a “command control” approach, and that it was important to talk to both technologists and departmental CIOs, in order to get a comprehensive view that was focused on business outcomes rather than simply on technology.
I have a lot of respect for Grantly Mailes. He’s done his time in both the public sector as well as with the big consulting firms and outsourcers, and while he’s not afraid to knock heads together when he has to, he also has that skill of firm consultation and persuasion that is so valuable in dealing with highly bureaucratic government departments. He does have what it takes to cut through Victoria’s IT mess.
And what a mess it is. The Victorian State Government is currently conclusively unable to deliver on IT projects, and its attempts at IT shared services delivery look to be suffering extensive problems as well. On almost any measure, the state’s performance in the technology area is abysmal and getting worse.
The last time I spoke to Mailes, he emphasised the power of outside the box thinking in order to change the nature of the dynamic within the South Australian Government when it came to technology. “The thinking that created the problem, isn’t going to help solve it,” Mailes told me at the time, paraphrasing Albert Einstein. I get the feeling that Mailes will need as much of this thinking as possible in Victoria. I look forward to reading his report on this important issue. In the meantime, feel free to ping Mailes with your thoughts about the situation; he’s on Twitter here.
Image credit: Grantley Mailes
Leave a Comment
Blog, Enterprise IT - May 23, 2013 13:03 - 0 Comments
More In Enterprise IT
- Victoria abandons IT shared services?
Core CenITex services to be outsourced
- Australia gets two Windows Azure datacentres
- Oracle reveals swathe of Aussie rollouts
- Australia’s universities hacked on a regular basis
- 32 years later, CGU replaces insurance IT platform
News, Telecommunications - May 23, 2013 11:57 - 78 Comments
More In Telecommunications
- Telstra set for massive internal restructure
- iiNet sells TransACT’s FTTP to NBN Co
- At death’s door:
Vodafone loses 216k more customers
- 4G race: Telstra turns on 1500th tower
- Optus launches TD-LTE 4G trial in Canberra
Blog, Gadgets, Gaming - May 23, 2013 14:28 - 16 Comments
More In Gadgets
- Sony Xperia Z tablet hits Australia
- HP Slate 7 to land in Australia shortly
- Why touchscreens matter for laptops
(Or, review of the ThinkPad X1 Carbon Touch)
- Amazon Appstore challenging Google Play as Australian launch looms
- Consoles to suffer as tablets triple mobile games downloads by 2017