• Catch issues early, fix them fast – Free trial


    [ad] With GFI Cloud you can easily manage and secure your remote workforce – wherever they are, from wherever you are! The simple IT management platform includes patch management, antivirus, web protection, monitoring and remote control. Get the benefit of endpoint protection with the ease of central management. Start a free trial now.


  • Great articles on other sites
  • RSS Great articles on other sites

  • Enterprise IT, News - Written by on Friday, February 1, 2013 15:08 - 1 Comment

    Customs restructures IT with CTO

    customs

    news The Australian Customs and Border Protection Service has advertised for a new chief technology officer to ensure its strategic IT vision is aligned with its business operations; but it’s not immediately clear how the new CTO will fit in with the company’s existing chief information officer position held by Joe Attanasio.

    The role, advertised through the Australian Public Service’s jobs site, is a Senior Executive Service (band 2) position and will be based in Canberra. The site describes the position as a newly formed role which “peer reports to the National Director [of] Support”.

    “The CTO will have a strong delivery focus and will partner with the business, portfolio agencies, vendors and external stakeholders to ensure the IT vision is strategically aligned to that of the business,” the site states. “Their mandate will be the timely, efficient and effective delivery of enterprise systems and service and performance objectives. They will be accountable for ensuring the information and data integrity of the agency’s enterprise systems and for all associated functions including computer systems, supporting infrastructure, communications networks (voice and data) and the IT service desk. The CTO will work in close co-operation with the National Director Intelligence who is responsible for information management.”

    That position which the CTO will report to — National Director of Support at Customs — is also a newly formed role, and has not yet been filled, as it is also currently advertised on the APSJobs site. That position reports to the Deputy CEO of Customs (Maritime, Corporate and Intelligence).

    The job ad for the National Director of Support states: “NDS will have responsibilty for plans and polices related to many of the enterprise wide support services necessary for Customs and Border Protection to carry out its border protection role and for delivery of those services. This includes: people management and services (workforce planning, recruitment, performance management, workplace health and safety, mobility and career management and learning and develop), national pay and accounts services, IT services delivery and projects and property and facilities management.”

    There is also another related role, National Director of Intelligence. “As Customs and Border Protection faces the challenge of ever increasing volumes of international passengers and goods crossing the border and increasingly sophisticated criminal activity, the NDI will have the key responsibility of integrating and enhancing the agency’s intelligence and information management capability to support our strategic, intelligence-led, risk based approach to border management,” the site states.

    “Although not a designated position, the NDI will also perform the role of strategic Information Officer and for the first time will also be responsible for integrating the agency’s existing intelligence and analytics capability with it’s information management capability. In part, resources to support these activities will transition from the current Information Technology Division.”

    What’s not immediately clear is how the new positions will change Customs’ existing chief information officer role, held since April 2009 by former ANZ Bank IT executive Joe Attanasio. Attanasio’s LinkedIn profile currently lists him as chief information and knowledge officer at Customs. Delimiter has invited Customs to make a comment about the situation.

    opinion/analysis
    It’s not hard to guess what’s going on here. Judging from what information we have, I would bet that there’s an executive restructure going on at Customs that is seeing the group’s IT department move away from the pure play IT function which a CIO represents and towards aligning more with the business.

    I don’t have any inside information at this point, but I would not be surprised if Attanasio’s role no longer exists or has been substantially changed, given the description of the new CTO’s role. It seems likely that at least some reporting lines for the CIO role will have changed. We haven’t heard much from Customs IT in a while; I wish I had more context to give readers about this restructure, but unfortunately I don’t yet. If you know what’s going on inside Customs IT, I would be very grateful if you used Delimiter’s anonymous tips line to fill me in.

    Image credit: Australian Customs & Border Protection Service

    submit to reddit

    1 Comment

    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. Adam Nelson
      Posted 04/02/2013 at 4:40 pm | Permalink |

      I was working on a rollout for the Department of Immigration and Citizenship. The people/company whom I was working hinting hiring skilled support technicians

      Which hinted that border protection got a bigger budget and outsourced provider is hiring more staff




    Get our 'Best of the Week' newsletter on Fridays

    Just the most important stories, one email a week.

    Email address:


  • Most Popular Content

  • Enterprise IT stories

    • Super funds close to dumping $250m IT revamp facepalm2

      If you have even a skin deep awareness of the structure of Australia’s superannuation industry, you’ll be aware that much of the underlying infrastructure used by many of the nation’s major funds — AustralianSuper, CBus, HESTA and more — is provided by a centralised group, Superpartners. One of the group’s main projects in recent years has been to dramatically update and modernise its IT platform — its version of a core banking platform overhaul. Unfortunately, as was revealed in November, the $250 million project has not precisely been going well, and the Financial Review last week reported that Superpartners is actually close to turfing it altogether and going back to the drawing board.

    • Qld’s Grant joins analyst firm IBRS peter-grant

      This week it emerged that Peter Grant, the two-time former Queensland Whole of Government CIO (pictured), has joined well-regarded analyst firm Intelligent Business Research Services (IBRS). We’ve long had a high regard for IBRS, and so it’s fantastic to see such an experienced executive join its ranks.

    • Westpac dumps desk phones for Samsung Android mobiles samsung-galaxy-ace-3

      The era of troublesome desk phones tied to physical locations is gradually coming to an end in many workplaces, with mobile phones becoming increasingly popular as organisations’ main method of voice telecommunications. But some groups are more advanced than others when it comes to adoption of the trend. One of those is Westpac.

    • Ministers’ cloud approval lasted just a year reverse

      Remember how twelve months ago, the Federal Government released a new cloud computing security and privacy directive which required departments and agencies to explicitly acquire the approval of the Attorney-General and the relevant portfolio minister before government data containing private information could be stored in offshore facilities? Remember how the policy was strongly criticised by Microsoft, Government CIOs and Delimiter? Well, it looks like the policy is about to be reversed.

    • WA Govt can’t fund school IT upgrades oops key

      In news from The Department of Disturbing Facts, iTNews revealed late last week that Western Australia’s Department of Education has run out of money halfway through the deployment of new fundamental IT infrastructure to the state’s schools.

    • Turnbull outlines Govt ICT vision turnbull-5

      Communications Minister Malcolm Turnbull has published an extensive article arguing that the Federal Government needed to do a better job of connecting with Australians via digital channels and that public sector IT projects needn’t cost the huge amounts that some have in the past.

    • NZ Govt pushes hard into cloud zealand

      New Zealand’s national Government announced a whole of government contract this morning for what it terms ‘Office Productivity as a Service’ services. This includes email and calendaring services, as well as file-sharing, mobility, instant messaging and collaboration services. The contract complements two existing contracts — Desktop as a Service and Enterprise Content Management as a Service.

    • CommBank reveals Harte’s replacement whiteing

      The Commonwealth Bank of Australia has promoted an internal executive who joined the bank in September after a lengthy career at petroleum giant VP and IT services group Accenture to replace its outgoing chief information officer Michael Harte, who announced in early May that he would leave the bank.

    • Jeff Smith quits Suncorp for IBM jeffsmith4

      Second-tier Australian bank and financial services group Suncorp today announced that its long-serving top technology executive Jeff Smith would leave to take up a senior role with IBM in the United States, in an announcement which marks the end of an era for the nation’s banking IT sector.

    • Small business missing the mobile, social, cloud revolution iphone-stock

      Most companies that live and breathe the online revolution are not tech startups, but smart smaller firms that use online tools to run their core business better: to cut costs, reach customers and suppliers, innovate and get more control. Many others, however, are falling behind, according to a new Grattan Institute discussion paper.

  • Blog, Enterprise IT - Jul 5, 2014 13:53 - 0 Comments

    Super funds close to dumping $250m IT revamp

    More In Enterprise IT


    Blog, Telecommunications - Jul 5, 2014 12:12 - 0 Comments

    What should the ACCC’s role be in guiding infrastructure spending?

    More In Telecommunications


    Analysis, Industry, Internet - Jun 23, 2014 10:33 - 0 Comments

    ‘Google Schmoogle’ – how Yellow Pages got it so wrong

    More In Industry


    Blog, Digital Rights - Jun 30, 2014 22:24 - 0 Comments

    Will Netflix launch in Australia, or not?

    More In Digital Rights