• Enjoy the freedom to innovate and grow your business


    [ad] With Microsoft Azure you have hybrid cloud flexibility, allowing your platform to span your cloud and on premise data centre. Learn more at microsoftcloud.com.

  • IT Admin: No Time to Save Time?


    [ad] Do you spend too much time patching machines or cleaning up after virus attacks? With automation controlled from a central IT management console accessible anytime, anywhere – you can save time for bigger tasks. Try simple IT management from GFI Cloud and start saving time today!

  • Free Forrester analysis of CRM solutions


    [ad] In this 25 page report, independent analyst house Forrester evaluates 18 significant products in the customer relationship management space from a broad range of vendors, detailing its findings on how CRM suites measure up and plotting where they stand in relation to each other. Download it for free now.

  • Great articles on other sites
  • RSS Great articles on other sites


  • Reader giveaway: Google Nexus 5


    We’re big fans of Google’s Nexus line-up in general at Delimiter towers. Nexus 4, Nexus 7, Nexus 10 … we love pretty much anything Nexus. Because of this we've kicked off a new competition to give away one of Google’s new Nexus 5 smartphones to a lucky reader. Click here to enter.

  • Blog, Enterprise IT, Featured - Written by on Thursday, December 13, 2012 14:17 - 7 Comments

    Qld sets royal commission into Health payroll

    blog It’s time. One of Australia’s greatest ever IT disasters is now going to have the *ahem* privilege of having a royal commission conducted into how precisely it went wrong. Queensland’s LNP Premier Campbell Newman made the announcement this morning, flanked by Health Minister Lawrence Springborg and Attorney-General and Minister for Justice Jarrod Bleijie. Sounds like it’s going to be quite a show. The media release:

    “The Newman Government will establish a Commission of Inquiry with the powers of a Royal Commission to examine and report on the implementation of the Queensland Health Payroll system.

    Premier Campbell Newman said the Government was committed to getting to the bottom of the former Labor Government’s failed health payroll system implementation, which is estimated to cost Queensland taxpayers at least $1.25 billion.

    “The aim of this Inquiry is to establish the facts of what occurred, particularly given the significant ongoing costs to Queensland taxpayers for years to come,” Mr Newman said. “The Inquiry will commence on 1 February 2013 and will fully examine the implementation of the Health Payroll and may be used to assist with the potential recovery of losses from any external party.”

    Health Minister Lawrence Springborg welcomed the Inquiry as a way to establish the facts around the payroll debacle. “We need to ensure this never happens again; we need to find what went wrong and why; we need to find out who is responsible and if there is any chance of recovering hundreds of millions of dollars lost to the health system; and we need to ensure those who have lost their jobs as a result of Labor’s payroll debacle get the answers they deserve,” he said.

    While there have been a number of internal and external reviews, questions remain about the integrity of the process and the Newman Government believes these matters need to be addressed.

    Attorney-General and Minister for Justice Jarrod Bleijie announced the appointment of Hon. Richard Chesterman QC as the Commissioner. “Mr Chesterman served the people of Queensland for 14 years as a judge of the Court of Appeal,” Mr Bleijie said. “When he retired from the bench earlier this year, he left a legacy of judicial work which was seen as testament to his craftsmanship. Mr Chesterman is the right person for this job and the Government has every confidence his recommendations will help prevent a situation like this happening again.”

    The Commission has been directed to:

    • Assess the adequacy and integrity of the procurement, contract management, project management, governance and implementation process
    • Consider and report on whether any laws, contractual provisions, codes of conduct or other government standards may have been breached during the procurement and/or implementation process and identify who may be accountable
    • Analyse the contractual arrangements between the State of Queensland and IBM Australia Ltd and determine why and to what extend the contract prices of the Queensland Health Payroll system increased over time, and
    • Recommend any changes to existing procurement, contract and project management (including governance) policies, processes, standards and contractual arrangements for major Queensland Government information and communication technology projects initiated in the future to ensure the delivery of high quality and cost effective products and systems

    Under the Terms of Reference, the Commissioner is required to provide a detailed report containing his findings and recommendations to the Premier by 30 April 2013.

    The Queensland Government committed in its First 100 Days Action Plan to start a full audit of the QH payroll to determine current errors and faults. The KPMG Report identified significant failings within the system’s implementation and operation. At least $1.253 billion will be needed to fix the system.

    submit to reddit

    7 Comments

    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. Steve Hodgkinson, Research Director IT Asia/Pacific, Ovum
      Posted 13/12/2012 at 4:43 pm | Permalink |

      Strewth! This truly is a gift that keeps on giving …

    2. jingo
      Posted 14/12/2012 at 4:58 am | Permalink |

      Another inquiry? Next thing there’ll be an inquiry into the number of inquiries…

      • Posted 14/12/2012 at 9:40 am | Permalink |

        No no, there will be a committee setup, to setup an inquiry into whether the inquiry of the committee in charge of the inquiry of the Health Payroll IT implementation is, in fact, qualified to inquire.

        There will then be an inquiry setup to determine if this was the best use of resources for that inquiry.

        • PeterA
          Posted 14/12/2012 at 11:31 am | Permalink |

          And an additional committee to lead an inquiry into the feasibility and cost effectiveness of the results of all the above, who will make recommendations to an oversight committee for what they should recommend be passed on to the cabinet committee.

    3. Annoying Old Fart
      Posted 15/12/2012 at 11:33 am | Permalink |

      Yes, very funny, and no doubt an element of truth. I presume everyone here has heard the political adage “never set up an inquiry until you know the result” Leaving aside the establishment of a legal framework for trying to recover some of the money wasted, and diverting the public from realising that this debacle isn’t fixed and won’t be for years, the result of the inquiry is clear: it’s all the fault of the previous government. Just like everything else. We’ll be stuck with Can-Dig Newman and his robot army for a decade or more, then the stench of corruption and incompetence will force the voters to… re-elect the other bunch of idiots! Queenslanders don’t deserve better. Queensland, the Smarting State.

    4. Duke
      Posted 18/12/2012 at 1:10 am | Permalink |

      ah yes, that little clown who wanted to put the fast broadband tubes into the sewers strikes again… now, remind me, wtf else has he done except rather amusingly create the single largest disapproval ratings in the shortest time in political history?

    5. TechinBris
      Posted 19/12/2012 at 2:00 pm | Permalink |

      Oooohh! Xmas halt with a lovely pic of my home city on the home page! Thank you Renai!
      We’ll just ignore the Can’t, Campbell.
      Happy Silly season to you. May the FSM bless you with many parties, as he is want to do.
      :{Þ~~~




    Get our 'Best of the Week' newsletter on Fridays

    Just the most important stories, one email a week.

    Email address:


  • Most Popular Content


  • Six smart secrets for nurturing customer relationships
    [ad] Today, we are experiencing a world where behind every app, every device, and every connection, is a customer. Your customers will demand you to be where they and managing customer relationship is the key to your business’s growth. The question is where do you start? Click here to download six free whitepapers to help you connect with your customers in a whole new way.
  • Enterprise IT stories

    • Greens claim NSW LMBR project turning into a disaster sydney

      The NSW Greens late last week claimed to have obtained documents showing that the NSW Department of Education and Communities’ wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, was deployed before it was ready, with “appalling consequences for administrative staff, principals, teachers and students”.

    • NSW Govt trials inter-truck safety devices trucks-cohda

      The New South Wales Government has inked a contract with connected vehicle technology supplier Cohda Wireless, as part of a trial of so-called Cooperative Intelligent Transport Systems (C-ITS) which allow heavy vehicles to communicate directly with each other about their position on the road to help reduce road accidents.

    • Victoria finally kills $180m Ultranet disaster thumbsdown1

      The Victorian Government has reportedly terminated its disastrous Ultranet schools portal, which ballooned in cost to $180 million over the past seven years but ended up being barely used by the education stakeholders it was supposed to serve.

    • NetSuite in whole of business TurboSmart deal turbosmart

      Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.

    • WA Health told: Hire a goddamn CIO already doctor

      A state parliamentary committee has told Western Australia’s Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state’s new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.

    • Former whole of Qld Govt CIO Grant resigns petergrant

      High-flying IT executive Peter Grant has left his senior position in the Queensland State Government, a year after the state demoted him from the whole of government chief information officer role he had held for the second time.

    • Hills dumped $18m ERP/CRM rollout for Salesforce.com hills

      According to a blog post published by Salesforce.com today, one of Ted Pretty’s first moves upon taking up managing director role at iconic Australian brand Hills in 2012 was to halt an expensive traditional business software project and call Salesforce.com instead.

    • Dropbox opens Sydney office koalabox

      Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.

    • Heartbleed, internal outages: CBA’s horror 24 hours commbankatm

      The Commonwealth Bank’s IT division has suffered something of a nightmare 24 hours, with a catastrophic internal IT outage taking down multiple systems and resulting in physical branches being offline, and the bank separately suffering public opprobrium stemming from contradictory statements it made with respect to potential vulnerabilities stemming from the Heartbleed OpenSSL bug.

    • Android in the enterprise: Three Aussie examples from Samsung androidapple

      Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung’s hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)

  • Enterprise IT, News - Apr 23, 2014 15:58 - 3 Comments

    Greens claim NSW LMBR project turning into a disaster

    More In Enterprise IT


    Analysis, Telecommunications - Apr 23, 2014 12:04 - 10 Comments

    Neither AT&T nor Turnbull are telling the whole truth

    More In Telecommunications


    Featured, Industry, News - Apr 17, 2014 9:28 - 1 Comment

    Campaign Monitor takes US$250m from US VC

    More In Industry


    Blog, Digital Rights - Apr 23, 2014 12:57 - 28 Comments

    Cinema execs blame piracy for $20 ticket prices

    More In Digital Rights