• Enjoy the freedom to innovate and grow your business

    [ad] With Microsoft Azure you have hybrid cloud flexibility, allowing your platform to span your cloud and on premise data centre. Learn more at microsoftcloud.com.

  • IT Admin: No Time to Save Time?

    [ad] Do you spend too much time patching machines or cleaning up after virus attacks? With automation controlled from a central IT management console accessible anytime, anywhere – you can save time for bigger tasks. Try simple IT management from GFI Cloud and start saving time today!

  • Free Forrester analysis of CRM solutions

    [ad] In this 25 page report, independent analyst house Forrester evaluates 18 significant products in the customer relationship management space from a broad range of vendors, detailing its findings on how CRM suites measure up and plotting where they stand in relation to each other. Download it for free now.

  • Great articles on other sites
  • RSS Great articles on other sites

  • Reader giveaway: Google Nexus 5

    We’re big fans of Google’s Nexus line-up in general at Delimiter towers. Nexus 4, Nexus 7, Nexus 10 … we love pretty much anything Nexus. Because of this we've kicked off a new competition to give away one of Google’s new Nexus 5 smartphones to a lucky reader. Click here to enter.

  • News - Written by on Sunday, July 25, 2010 20:39 - 16 Comments

    BigPond massively cuts broadband plan costs

    Telstra’s BigPond internet service provider arm has dramatically cut prices on a range of its broadband plans, including a massive chop on its 200GB Elite plan which will see monthly prices drop from $179.95 to $89.95.

    The company will also chop the monthly price of its 50GB Elite plan from $109.95 to $69.95 and its 2GB Elite plan from $49.95 down to $39.95. Its 2GB Turbo plan will also be chopped in price from $39.95 to $29.95. BigPond has also reduced the number of its broadband plans from 12 to four to simplify its offerings, and none of its plans feature additional usage fees.

    BigPond uses the ‘Elite’ label to refer to either ADSL broadband at speeds of up to 20Mbps or HFC cable at speeds of up to 30Mbps – although in some areas it does also offer speeds of up to 100Mbps through an update on the cable network. It uses ‘Turbo’ to refer to ADSL broadband at speeds of up to 1500kbps and cable up to 8Mbps.

    BigPond will also offer customers up to $20 off their monthly broadband access when they combine a new 24 month broadband plan with a Telstra ‘full service’ fixed line phone and an extra BigPond wireless broadband, Telstra post-paid mobile plan, or 24 month Foxtel TV subscription.

    In a statement revealing the new plans, Telstra’s executive director of its consumer division, Rebekah O’Flaherty, said Telstra had conducted research showing internet access was one of three things – the other two were food and heating – that Australians would least like to spend a day without.

    “Telstra’s research reveals more than half (51.2 percent) of all households now feature four or more types of internet enabled devices,” O’Flaherty said. “With information, entertainment and news being enjoyed across multiple devices in the house, it’s not surprising that consumer demand for speed, simplicity and value from their broadband is growing.
    “Telstra realises customers’ needs are changing, which is why our new BigPond broadband plans deliver greater data allowances at lower prices, allowing household members to do more on the internet for less.”

    Image credit: Screenshot of BigPond media release

    submit to reddit


    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. Posted 25/07/2010 at 8:42 pm | Permalink |

      If they drop the 200Gb one another $10 – $15 and I’d seriously consider switching given that Telstra is the only way I can get ADSL2 at my place.

    2. Posted 25/07/2010 at 8:43 pm | Permalink |

      I realise of course that you’re mainly just picking up the Telstra release, Renai, but would it hurt to question as to whether they’ll fairly pass these price drops along in kind to their wholesale ADSL2+ customers?

      No, they won’t. Of course they won’t. And that’s disgusting.

      • Posted 26/07/2010 at 9:22 am | Permalink |

        I’m speaking to the ISPs about this today — will let you know what I come up with.

    3. Tezz
      Posted 25/07/2010 at 9:04 pm | Permalink |

      As someone living out of metro on 1.5Mb ADSL resale that 200GB ADSL2+ plan looks really tempting

    4. Me
      Posted 26/07/2010 at 9:00 am | Permalink |

      Hi Renai,
      Can you do some of your investigative digging into when they will drop the wholesale rates?

      • Posted 26/07/2010 at 9:21 am | Permalink |

        I’m speaking to the ISPs about this today.

    5. Posted 26/07/2010 at 9:53 am | Permalink |

      The Cap is only down, or is it uploads and downloads?

      Compared to what I am paying at iinet for ADSL2+, it looks very nice.

      Hopefully iinet and internode will match this.

    6. Posted 26/07/2010 at 12:22 pm | Permalink |

      Aparently Simon Hackett has posted on whirlpool and is taking the ACCC rode:


      If Telstra is charging high wholesale and low retail, expect the ACCC to go medievel in 3,2,1

    7. Zane
      Posted 26/07/2010 at 3:20 pm | Permalink |

      Do existing users get a free upgrade? for instance if you had the old 12gb Elite plan do you get a free bump to say the 50gb or do you have to do that manual and be charged with an upgrade fee? (wishful thinking I know but it can’t hurt to ask). I can’t believe Telstra are actually listening to complaints about pricing. Will pigs start flying?

      • Posted 26/07/2010 at 3:23 pm | Permalink |

        Yes. Telstra appear to be listening to complaints about their pricing. It wasn’t all that long ago they revamped their NextG mobile plans to more closely resemble something that you’d almost consider buying. It’s good to see.

    8. Angus
      Posted 26/07/2010 at 4:15 pm | Permalink |

      I’ve been with iiNet for close to 8 years now and am on their top plan “Naked Home 6 85GB + 85GB ADSL2+ speeds at $119.95″ and constantly hitting the cap. Does Telstra do naked DSL ? ie no line rental? Seriously considering switching for first time in 8 years. With this and their new mobile plans – Telstra is becoming a serious option again.

    9. Posted 26/07/2010 at 5:21 pm | Permalink |

      The corporate speak is amusing. “Telstra realises customers’ needs are changing, which is why our new BigPond broadband plans deliver greater data allowances at lower prices.” Since when has customers’ needs for more service at lower price NOT been on the table? Sometimes I wish Telstra would just be honest and say that prices are dropping through the industry, and so are theirs. There’s no loss of face in saying that, and it’s closer to the truth.

    10. Asmodai
      Posted 26/07/2010 at 8:54 pm | Permalink |

      Does it really matter how they say it Stil? If a person isn’t already a dyed in the wool Telstra supporter they would view any statement with extreme cynicism anyway… ; )

      As for the price drops, good for them. As other posters, I’m seriously considering jumping ship from my Internode plan (ADSL1+, 40 gig, 89 bucks, no Internode or any other DSLAM for me) for this. The price/quota is just too damn good not to at least mull over.

      And in regards to fairness, I’d like to see the ACCC start to assess this whole thing from the standpoint of Telstra retail vs competitor retail over their own DSLAMs (after all, resold competitor services are typically 10-30% more expensive for customers often getting the exact same product/speed/quota).

      I understand competitors aren’t able (or don’t want to) roll out competitive DSLAMs everywhere, but I hardly think that’s the best reason why ~50% of the broadband using population shouldn’t be able to access better pricing now that it’s finally on offer… If the competitors do not have to place their infrastructure everywhere now that they have significant offerings in the richest plums, why should Telstra be bound to compete against it’s own wholesale service in the more sparse areas?

    11. Posted 27/07/2010 at 10:18 am | Permalink |

      just shows, how over priced there plans always were in the past that they can make cuts like these.

      • Posted 11/04/2011 at 7:26 pm | Permalink |

        Ben stated
        Just shows, how over priced there plans always were in the past that they can make cuts like these.

        Ben I could not agree more, just look at their top wireless plan, 12GB advertised $89.95 after a discount of $20 with another two Telstra products (actual real price $109.95), I like many customers could not get a port for a fixed ADSL broadband, and was dished out second best wireless! and out of interest just look at the obscene price and data value , an ADSL plan from Telstra giving 200gb for $69 . how can a young family with school children manage on a wireless,12GB top plan?

    12. Paul
      Posted 27/07/2010 at 8:46 pm | Permalink |

      The privatisation of Telstra was sold to as as being about competition, efficiency and all those other buzzwords from the 90s. Its taken them THIS long to work out just how uncompetitive they were? I’m afraid this attempt at playing catchup does little for my confidence as either a potential return customer or a shareholder.

    Get our 'Best of the Week' newsletter on Fridays

    Just the most important stories, one email a week.

    Email address:

  • Most Popular Content

  • Six smart secrets for nurturing customer relationships
    [ad] Today, we are experiencing a world where behind every app, every device, and every connection, is a customer. Your customers will demand you to be where they and managing customer relationship is the key to your business’s growth. The question is where do you start? Click here to download six free whitepapers to help you connect with your customers in a whole new way.
  • Enterprise IT stories

    • NetSuite in whole of business TurboSmart deal turbosmart

      Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.

    • WA Health told: Hire a goddamn CIO already doctor

      A state parliamentary committee has told Western Australia’s Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state’s new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.

    • Former whole of Qld Govt CIO Grant resigns petergrant

      High-flying IT executive Peter Grant has left his senior position in the Queensland State Government, a year after the state demoted him from the whole of government chief information officer role he had held for the second time.

    • Hills dumped $18m ERP/CRM rollout for Salesforce.com hills

      According to a blog post published by Salesforce.com today, one of Ted Pretty’s first moves upon taking up managing director role at iconic Australian brand Hills in 2012 was to halt an expensive traditional business software project and call Salesforce.com instead.

    • Dropbox opens Sydney office koalabox

      Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.

    • Heartbleed, internal outages: CBA’s horror 24 hours commbankatm

      The Commonwealth Bank’s IT division has suffered something of a nightmare 24 hours, with a catastrophic internal IT outage taking down multiple systems and resulting in physical branches being offline, and the bank separately suffering public opprobrium stemming from contradictory statements it made with respect to potential vulnerabilities stemming from the Heartbleed OpenSSL bug.

    • Android in the enterprise: Three Aussie examples from Samsung androidapple

      Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung’s hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)

    • Businesslink cancelled Office 365 rollout cancelled

      Microsoft has been on a bit of a tear recently in Australia with its cloud-based Office 365 platform, signing up major customers such as the Queensland Government, Qantas, V8 Supercars and rental chain Mr Rental. And it’s not hard to see why, with the platform’s hybrid cloud/traditional deployment model giving customers substantial options. However, as iTNews reported last week, it hasn’t been all plain sailing for Redmond in this arena.

    • Qld Govt inks $26.5m deal for Office 365 walker

      The Queensland State Government yesterday announced it had signed a $26.5 million deal with Microsoft which will gain the state access to Microsoft’s Office 365 software and services platform. However, with the deal not covering operating system licences and not being mandatory for departments and agencies, it remains unclear what its impact will be.

    • Hospital IT booking system ‘putting lives at risk’ doctor

      A new IT booking platform at the Austin Hospital and Olivia Newton-John Cancer and Wellness Centre in Melbourne is reportedly placing the welfare of patients with serious conditions at risk.

  • Enterprise IT, News - Apr 17, 2014 16:39 - 0 Comments

    NetSuite in whole of business TurboSmart deal

    More In Enterprise IT

    News, Telecommunications - Apr 17, 2014 11:01 - 131 Comments

    Turnbull lies on NBN to Triple J listeners

    More In Telecommunications

    Featured, Industry, News - Apr 17, 2014 9:28 - 1 Comment

    Campaign Monitor takes US$250m from US VC

    More In Industry

    Digital Rights, News - Apr 17, 2014 12:41 - 12 Comments

    Anti-piracy lobbyist enjoys cozy email chats with AGD Secretary

    More In Digital Rights