blog ‘Mobility’ has been one of the hottest buzzwords in Australian IT departments for some time now. Smartphones, tablets, laptops — and allowing users to access their corporate data wherever they feel is the most appropriate place and time and in the most appropriate format — these are all the hallmarks of the new evolving mobility landscape inside major and minor organisations.
However, few have taken it to the extremes that the NSW Cancer Council has. iTnews reports on a landmark shift at the organisations (we recommend you click here for the full article):
“By this time next year, the NSW Cancer Council expects to have rid itself of nearly every desktop PC and desk phone in the 350-person organisation.”
The approach that the NSW Cancer Council is taking — replacing desktop PCs with laptops, tablets and hybrid laptop/tablets, and desk phones with Skype headsets and the Skype app on smartphones — doesn’t appear that radical, on the face of it.
Laptops and smartphones have become very powerful these days, and the acquisition of Skype by Microsoft has meant that the dream of pushing as much voice traffic through softphones on employees’ desktops, or through their mobile phones, is closer than ever. All the pieces of this puzzle have been in place for some time.
But rarely have we seen in Australia a situation where an organisation has pushed things as far as the NSW Cancer Council appears to have in this internal transformation. The organisation appears to have set this approach as organisation-wide policy. If employees want traditional computer and telephone infrastructure, they had better try and find somewhere else to work.
On the one hand, I feel as though this is a transformative and needed shift. I personally make most of my phone calls these days through a headset in which my iMac connects to my iPhone via Bluetooth and Wi-Fi. For conference calls I also use Skype. There is no desk phone in my office.
And yet, as I sit at my desk and look at my three 27″ monitors, with my stellar fixed-line cat6 Ethernet cable connecting my iMac to the rest of my home network, I also wonder whether the NSW Cancer Council’s approach would fit all. There are many workers, I suspect, who are not going to do their best work through a laptop and Skype headset.
I suspect this extreme mobility push is going to take its place as part of the corporate IT paradigm: But that it is not going to become the setup for everyone, everywhere.