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Blog, Gadgets - Written by Renai LeMay on Thursday, January 24, 2013 14:13 - 38 Comments
Surface storage misleading? Choice files complaint
blog You may have noticed, if you’ve bought one of Microsoft’s new Surface tablets, that you haven’t actually gotten the storage you paid for. If you buy a 32GB Surface, you only get 16GB of usable space, with the rest taken up by Windows 8 RT and its associated apps. A similar situation applies with the 64GB model, where you only get 45GB of space.
Consumer watchdog Choice objects to this kind of behaviour, and has referred Microsoft to the Australian Competition and Consumer Commission over the situation. Choice writes (we recommend you click here for the full article):
“According [to] Microsoft’s own website, the 32GB version has only 16GB of available hard disk space and the 64GB version has only 45GB of available hard disk space. However, this information does not appear on the actual Surface packaging, so it’s unlikely consumers will be aware of it when making their purchasing decision.”
To be honest, while Microsoft’s storage use is a little extreme in this case, we can’t say we think this is a huge deal. If you buy almost any smartphone, tablet, PC or Mac or, basically, any device which has a hard disk and some form of operating system, you’re likely to find the same situation, and many reviews state explicitly that only a certain percentage of the advertised space is actually usable. After two decades of buying computing devices en-masse, we think most people understand this. However, the Surface example is a little bit more extreme than most, so there may be a case for the ACCC to step in here. Just don’t hold your breath waiting for Microsoft to comply.
Image credit: Microsoft
Latest Delimiter 2.0 articles (subscriber content)
|Politicians from Australia’s major parties need to stop issuing ludicrous blanket pardons for the intelligence community’s ongoing misdemeanours and start applying a basic modicum of transparency and accountability to this important national security function.|
|The independent pro-fibre National Broadband Network movement is doing a far better job of promoting Labor’s Fibre to the Premises-based NBN policy than Labor itself. When is Labor going to wake from its slumber and start supporting this scrappy but energetic grassroots network of activists?|
|Ziggy Switkowski's first substantial public appearance since being appointed NBN Co chief executive has starkly demonstrated just how different he is from his predecessor, Mike Quigley, and just how strictly he will adhere to the guidelines which his patron, Communications Minister Malcolm Turnbull, has set for him.|
|Australian technology companies have been virtually absent from the the nation’s public stockmarket over the past decade as the stigma of the dot com bust took its toll on investor confidence. But a clutch of new listings planned for the closing months of 2013 shows renewed interest in the sector and that local entrepreneurs are smelling money in the air once again.|
|NBN Co’s Strategic Review process gives the company an unmissable opportunity to re-evaluate the early decision to deploy its FTTP network primarily through Telstra’s underground ducts. The company and its new Coalition masters must now seriously consider deploying more fibre aerially on power poles in an effort to speed up its rollout substantially.|
|That moment which many Australian technologists fervently hoped for but never expected to see has come to pass: Simon Hackett has been appointed to the board of the National Broadband Network Company. But what questions should the Internode founder be asking NBN Co’s executive management team? Here’s five ideas to start with.|
|The rapid replacement of respected NBN Co chief operating officer Ralph Steffens with a Telstra executive who appears less experienced with fibre rollouts but better politically connected represents a key signal that NBN Co’s senior executive hiring process has now become completely politicised and is no longer independent from the Federal Government.|
Enterprise IT, News - Dec 6, 2013 12:50 - 0 Comments
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News, Telecommunications - Dec 6, 2013 11:54 - 79 Comments
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Digital Rights, News - Dec 5, 2013 14:08 - 25 Comments
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