iiNet unveils IPTV pricing


At 11:23pm on Friday night through an email to customers and the launch of a page on its website, national broadband provider iiNet announced some of the pricing and options for its internet television (IPTV) offering, dubbed “fetchtv”.

The product will come in two packages — fetchtv 1 and fetchtv 2 — depending on customers’ broadband speeds, with the lesser one cutting out streaming subscription channels and aimed at customers with broadband speeds between 1.5Mbps and 4.5Mbps or who were not on what iiNet described as “a fetchtv 2-enabled exchange”.

This appears to refer to an exchange connected to iiNet’s own network through dark fibre, as the fetchtv page on iiNet’s site includes a definition of the optic fibre infrastructure. “It’s the infrastructure that helps deliver the type of data required for fetchtv,” the page states. “That’s why this service is only available in particular areas.

fetchtv 2 will be available this month, with fetchtv 1 to launch later on in August. Critically, the fetchtv service for all users will still require customers to be using one of the ISP’s customised BoB integrated ADSL routers (and, of course, be using iiNet broadband).

When asked in an email why this was required, iiNet chief executive Michael Malone said the device had built-in support for quality of service, video and the TR69 standard which allows iiNet to do remote diagnostics and configuration.

“This means all [the] pieces work together: Set-top box, gateway, DLSAMs, core, content network,” said Malone. “I want this to work and the more foreign pieces in the equation, the more chance of failure, and high support load. We’re just not going there. We’ve seen this play out overseas as well, and this is the normal model.”

“Other than the Whirlpool crowd, this is a non-issue. We have 40k units in the field now and selling thousands more each month.”

On the fetchtv 2 plan, users will pay $29.95 per month to rent the required set-top box, along with a $149.95 setup fee, for a total spend of $868.75 over 24 months. Buying the set-top box outright will cost $499, plus a monthly access fee of $19.95 over 24 months, for a total cost of $977.80 over 24 months.

The fetchtv set-top box is basically an integrated media centre which includes the ability to watch high and standard definition television through three HD tuners and record shows to the device’s 1TB hard disk drive.

Pay TV channels available through the fetchtv 2 plans include CNBC, National Geographic, Discovery Science, MTV and MTV Classic and the UK’s BBC World News.

Also included in the monthly fetchtv 2 subscription plans are iiNet’s movies on demand, Movie Box, has movie studios Disney, Warner Bros and Village Roadshow on board. Movie Box will have 30 movies available at any given time and a weekly refresh of 7 titles.

Video on demand will feature channels like Warner TV, Profiles, Hi Jinx, Gekko, Chronicles, Frontiers and Earth in Touch. 10 casual games like Quiz Master, Sudoku, Patience and Caves On Hades will also be included.

Internode, who are also partnered with fetchtv, is yet to announce its IPTV plans.

Image credit: Delimiter screenshot of iiNet website


  1. Can we stream the stations directly to our computers or do we need to have the STB?
    I would prefer to stream the digital channels to my computer then to a STB.

    • I’ve seen nothing thus far to suggest that the streams can be played anywhere else apart from through the set-top box directly to your TV.

  2. Surprisingly uncompetitive pricing. I was looking forward to this but now…. definitely not. I have to buy BoB? WTF?

    • Yeah, as an iiNet customer, I don’t want to have to buy a new modem and pay three times the price that Telstra customers do for a similar service. Sorry, but that’s not the kind of product that I have come to expect from iiNet. It has shades of Apple control syndrome about it.

      • Ya, I would like to know what the install base of bob is. I think there would be a lot of pre bob accounts that would have some interest in this product.

        • It’s in the article — iiNet has around 40k BoBs out there atm. Not bad … but then a lot of “the Whirlpool crowd”, as Malone put it, would not be using them.

  3. By the looks of it, FetchTV1 will be free – streaming straight to your PC (according to the calculator – that’s if you already have BoB which I do)

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