Three years later, Optus finally gets HD voice


news Almost three years after Telstra and two years after Vodafone, national mobile operator Optus has finally enabled high-definition voice calling on its mobile network.

The technology is billed at delivering clearer, crisper calls, including the suppression of background noise. In practice, the experience brings voice calling closer to the experience of talking to someone physically in front of you, as opposed to on the other end of a phone line.

Telstra introduced HD voice across its whole network in June 2012. At the time, the company said it operated the largest mobile HD voice network anywhere in the world. Most modern handsets support the technology. Vodafone introduced HD voice a year later in June 2013.

As first reported by Ausdroid, Optus didn’t issue a media release on its new technology today, but it did make an extensive post on its customer forums, listing existing handsets that support HD voice and noting that all new devices would.

“Optus has rolled out a new network feature across all states called 3G High Definition (HD) Voice,” the company wrote. “HD Voice enables high-quality voice calls on Optus 3G mobile networks, creating an improved voice call experience. You’ll notice a sharper, clearer call, with less background noise. The call quality is comparable to a conversation if both parties are in the same room.”

“For HD Voice to work, both the caller and receiver will need a compatible 3G or 4G handset. There’s no handset activation required, no additional costs and currently applies to Optus-to-Optus mobile calls only.”

The telco’s delayed response comes as the next generation of voice calling also appears to be just around the corner — for some. In March Telstra announced that it was planning to implement Voice over LTE. This technology will shift voice calling off the telco’s 3G network and onto its 4G network, significantly upping the quality of voice calls. Telstra already has a number of handsets on its network capable of VoLTE, and expects to send the service live this year.

Nice one, Optus — but pity about the timing. Three years behind Telstra is not precisely the best place to be.


  1. Seems like Optus are pretty content operating a second rate network. I just hope I can get HD voice via my Optus Home Zone.

    • As long as they’re better than vodafone and cheaper than telstra, they’ll get a significant chunk of the customer base. The middle isn’t the worst place to be.

      (disclaimer: optus customer mostly because they’re the middle man. I miss the Telstra network and Vodafone customer service but cant justify moving the company to either)

    • Yes. I noticed the other day that a call from a Vaya customer to my Virgin phone was in HD voice. I couldn’t believe the difference.

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