Telstra’s flagship Android handset, the HTC Desire, went on sale with a software bug which has temporarily rendered its GPS functionality unusable, a HTC spokesperson has confirmed.
“After investigating customer reports we have found that the software for this feature is set up incorrectly. The device’s GPS hardware is not affected and will operate once a minor software update is made,” a HTC spokesperson said today in a statement.
“HTC and Telstra are working closely to resolve this issue as a matter of urgency and aim to rectify this issue in the shortest possible timeframe. Currently, we are working to develop, test and introduce a software update and will continue to update customers on our progress on a regular basis until this has been resolved.”
The telco started selling the Android-based handset — its first — a week early last week at its [T]Life retail outlets in Sydney, Melbourne and Perth and online, in response to what it said was “massive interest” from Australian consumers.
HTC first revealed the Desire in mid-February at the Mobile World Congress trade fair in Barcelona, Spain. The devce has been hailed by commentators as similar in specifications to Google’s own branded phone, the Nexus One, which HTC manufactures for the search giant.
The HTC spokesperson said the company was committed to ensuring “excellent quality and user experience” for all the company’s customers, and it regretted any inconvenience caused.
Image credit: HTC