blog An interesting article published here by the Courier-Mail just before Christmas lays out yet another IT-related headache being suffered at the moment by Queensland’s favourite technological minefield, Queensland Health. The newspaper tells a tale of woe and completely unsupported IT systems:
“The system, known as RecFind, is charged with storing high-level records, including correspondence between the Health Minister and director-general … A leaked memo details a litany of “very high risks” within the system, which is no longer compatible with modern software and would “most likely” fail if other IT systems such as email were upgraded beyond 2003 releases.”
Nothing would truly surprise me about Queensland Health at this point, following its disastrous and ongoing payroll issues. However, this article does highlight just how deep the rot goes. Australian governments urgently need to get a handle on their technology operations. A priority for Queensland Health should be examining who made the decision not to upgrade any of this software and holding them accountable for it. IT systems are not static; they need to be kept up to date, or else they will cause problems down the track.
This much, at least, should be obvious following several decades’ worth of global experience regarding the matter.