[ad] The service leader for Cloud is now in Australia. Secure, reliable cloud and managed hosting all backed by 24x7x365 Fanatical Support. Create your free account now.
Buy an Seagate Business Storage NAS for your chance to win a holiday
[ad] Purchase a selected Seagate Business Storage NAS to receive a $20 cash-back AND go into the draw to win a $1,000 Flight Centre voucher so you can holiday in the destination of your choice. T&Cs apply.
How mobile and social media affect your Customer Experience strategy
[ad] How will the adoption of mobile devices and social media affect your Customer Experience strategy? Are you reaching your organisation's customers through these touch points? Click here to download a whitepaper by Fifth Quadrant examining consumer and business attitudes to these new contact channels.
Great articles on other sites
- Turnbull to release NBN review next week
- Canberra blitzes states with NBN take-up rates
- War on whistleblowers from Abbott, Turnbull as ICJ case arrives
- Stockland tech revamp at centre of growth plans
- Clare warns of Gonski-like backflips on the NBN
- Victoria seeks early buy-in to avoid past disasters
- Vtalk bucks the China trend with plan for Aussie build
- Booksellers bristle at Amazon's arrival
- Australian customers upbeat on Dell going private
- FTTP NBN supporters lobby Turnbull
50 things top IT pros need to know
[ad] This 18 page TechRepublic whitepaper explores 10 things you should know to become an epic IT manager, 40 other essential tips to advance your IT career and practical guidance for starting an IT consulting business. Click here to access the whitepaper.
The new IT manager: Trends affecting IT in business
[ad] The tables have turned for IT managers. IT used to be able to dictate which computing assets would be used by employees and how they would be used. No longer. This free GigaOM Pro research paper (click here to download it) gives a solid, fact-based perspective on how IT consumerisation, mobile computing and cloud delivery trends are changing the paradigm.
Enterprise IT, Featured, News - Written by Asha Jacob, Chillibreeze on Thursday, March 15, 2012 10:22 - 12 Comments
Microsoft Hyper-V wins huge Coles rollout
news Microsoft has revealed that a virtualisation solution built on Windows Server 2008 R2 SP1 Enterprise with Hyper-V technology has been implemented by retail giant Coles, at each of its 741 supermarkets, to tackle an aging, in-store fleet of server hardware.
Additionally, the company utilized Microsoft System Center solutions to centrally manage and orchestrate the geographically-dispersed infrastructure. The information was revealed in an extensive case study which Microsoft published on the rollout yesterday.
Almost a century since it was founded in 1914, Coles has more than 110,000 employees on its payroll, working in the entity’s numerous retail stores, grocery supermarkets, fuel and convenience stores, liquor stores, and several distribution centers. The IT department at Coles manages operations from a central location handling both back-office administrative operations, and more than 12 million customer transactions every week. Field support is provided by technology partners to keep in-store servers and other endpoint devices running efficiently.
In 2000, according to Microsoft, Coles adopted server virtualisation, choosing VMware, the only viable solution available then. However since VMware was still in its infancy, the company used it in its corporate offices, and implemented the Windows Server 2003 operating system at its supermarket locations with one application server and one point-of-sale server at each store, for a total of 1,500 physical servers.
The arrangement took its toll on productivity and revenue, and by 2009, it became increasingly difficult for the IT department to ensure seamless running of store operations, in the face of critical server outages because of hardware failure. It thus became imperative for Coles to locate a server virtualisation solution for its stores, especially since it had a successful virtualised server environment in their corporate headquarters.
Ken Harmsworth, GM Infrastructure Services and Operations at Coles, said in Microsoft’s case study that the critical requirement was to offer ‘quick disaster recovery,’ so that in the event of a failure, stores would be ‘back up and running in a matter of minutes.’ Under these circumstances, Coles decided to deploy Windows Server 2008 R2 SP1 Enterprise with Hyper-V technology after evaluating the competition.
The IT team at Coles can now quickly respond to changing business needs, recover data from servers in seconds, and control costs, without interrupting service to store personnel and customers. Coles worked with Australia–based Dilignet, a member of the Microsoft Partner Network, to design the solution architecture for each Coles’ store.
Features that have come in handy are Cluster Shared Volumes in the Windows Server 2008 R2 which Coles uses in its failover clusters, and which enables virtual machines to access the same virtual hard disk files; and Dynamic Memory, an enhancement to Hyper-V by which the company can pool memory on a host machine and dynamically distribute it to other virtual machines in the cluster in order to make efficient use of all available physical memory.
In April 2011, after a successful pilot phase, Coles began rolling out the solution with Hyper-V to individual supermarket locations. By October 2011, the company had implemented the virtualisation solution in 300 stores. Deployment efforts at the remaining supermarket locations are expected to continue throughout 2012. By using Windows Server 2008 R2 with Hyper-V technology, whenever faced with hardware failure, the IT team is able to fix servers without store personnel even noticing (according to Microsoft’s case study), thus using their time to respond to changing business needs.
Ken Harmsworth, General Manager, Infrastructure Services and Operations at Coles says “By using Hyper-V and System Center solutions, we can easily spin up a new virtual machine on existing hardware from a central location without worrying about devoting costly resources to deploying a physical server.”
Wow. The virtualisation market has been completely dominated by VMWare for a number of years now, and while the company’s solution is technically excellent — causing a virtual overnight revolution in the way we think about enterprise IT — that dominance has also led to some unfavourable conditions being imposed on VMWare customers from time to time. You know, the sort of terms which monopolists are usually fond of. Compulsorily bundling a web browser with an operating system is a good example ;)
But now, for Microsoft, the shoe is on the other foot, and the company is now a strong challenger in the virtualisation space. It’s great to see some strong competition in this area and a challenger holding the industry giant to account. As Hyper-V and Microsoft’s complementary server offerings develop further, it will be fascinating to see how the virtualisation market changes. VMWare definitely now has something to worry about — and that can only mean good news for customers :)
Image credit: Microsoft. Opinion/analysis by Renai LeMay
Latest Delimiter 2.0 articles (subscriber content)
|Politicians from Australia’s major parties need to stop issuing ludicrous blanket pardons for the intelligence community’s ongoing misdemeanours and start applying a basic modicum of transparency and accountability to this important national security function.|
|The independent pro-fibre National Broadband Network movement is doing a far better job of promoting Labor’s Fibre to the Premises-based NBN policy than Labor itself. When is Labor going to wake from its slumber and start supporting this scrappy but energetic grassroots network of activists?|
|Ziggy Switkowski's first substantial public appearance since being appointed NBN Co chief executive has starkly demonstrated just how different he is from his predecessor, Mike Quigley, and just how strictly he will adhere to the guidelines which his patron, Communications Minister Malcolm Turnbull, has set for him.|
|Australian technology companies have been virtually absent from the the nation’s public stockmarket over the past decade as the stigma of the dot com bust took its toll on investor confidence. But a clutch of new listings planned for the closing months of 2013 shows renewed interest in the sector and that local entrepreneurs are smelling money in the air once again.|
|NBN Co’s Strategic Review process gives the company an unmissable opportunity to re-evaluate the early decision to deploy its FTTP network primarily through Telstra’s underground ducts. The company and its new Coalition masters must now seriously consider deploying more fibre aerially on power poles in an effort to speed up its rollout substantially.|
|That moment which many Australian technologists fervently hoped for but never expected to see has come to pass: Simon Hackett has been appointed to the board of the National Broadband Network Company. But what questions should the Internode founder be asking NBN Co’s executive management team? Here’s five ideas to start with.|
|The rapid replacement of respected NBN Co chief operating officer Ralph Steffens with a Telstra executive who appears less experienced with fibre rollouts but better politically connected represents a key signal that NBN Co’s senior executive hiring process has now become completely politicised and is no longer independent from the Federal Government.|
Enterprise IT, News - Dec 6, 2013 12:50 - 0 Comments
More In Enterprise IT
- Payroll disaster: Queensland sues IBM
- End of an era: Oracle Australia’s ‘safe hands’ leaves
- Qld launches whole of government IaaS panel
- Defence finally allows staff iPhones, iPads
- NSW Govt refreshes ICT Advisory Panel
News, Telecommunications - Dec 6, 2013 11:54 - 22 Comments
More In Telecommunications
- NBN Co internal FTTN analysis: Turnbull refuses to retract inaccurate claim
- Defying the Senate: Turnbull to release NBN Review by end of 2013
- Senate to force Turnbull to publish NBN Review
- Get on with FTTN job, Quigley tells NBN Co
- Senate circus shows politics has no place in NBN
More In Industry
- Xbox One goes off with a bang … but will the PS4 launch eclipse it?
- It’s not just Freelancer: Aussie tech IPOs are back in general
- Freelancer’s IPO: A billion reasons to care
- Australian retailers online: Late to the party and much to do
- DesignCrowd picks up another $3m
Digital Rights, News - Dec 5, 2013 14:08 - 20 Comments
More In Digital Rights
- Global privacy group files formal ASD complaint
- Labor open to surveillance discussion
- Snowden an “American traitor”, says Australia’s Attorney-General
- ASD goes rogue with Aussie metadata
- It’s live: Delimiter publishes AGD FoI mirror