• Enjoy the freedom to innovate and grow your business

    [ad] With Microsoft Azure you have hybrid cloud flexibility, allowing your platform to span your cloud and on premise data centre. Learn more at microsoftcloud.com.

  • IT Admin: No Time to Save Time?

    [ad] Do you spend too much time patching machines or cleaning up after virus attacks? With automation controlled from a central IT management console accessible anytime, anywhere – you can save time for bigger tasks. Try simple IT management from GFI Cloud and start saving time today!

  • Free Forrester analysis of CRM solutions

    [ad] In this 25 page report, independent analyst house Forrester evaluates 18 significant products in the customer relationship management space from a broad range of vendors, detailing its findings on how CRM suites measure up and plotting where they stand in relation to each other. Download it for free now.

  • Great articles on other sites
  • RSS Great articles on other sites

  • Reader giveaway: Google Nexus 5

    We’re big fans of Google’s Nexus line-up in general at Delimiter towers. Nexus 4, Nexus 7, Nexus 10 … we love pretty much anything Nexus. Because of this we've kicked off a new competition to give away one of Google’s new Nexus 5 smartphones to a lucky reader. Click here to enter.

  • Featured, News - Written by on Sunday, April 10, 2011 15:08 - 45 Comments

    YOU’RE WRONG AGAIN, Hackett tells Conroy

    Simon Hackett has accused Communications Minister Stephen Conroy of again making factually incorrect statements about Internode’s approach to the National Broadband Network, claiming Conroy hadn’t even read some of Hackett’s recent statements on the matter.

    The comments represent the latest altercation between the two as part of a public spat which has developed over the past several weeks regarding the NBN’s pricing model, which the Internode MD has been highly critical of. Conroy was last week forced to acknowledge he had made an error regarding Internode’s submissions to the competition regulator on the matter.

    In a blog post published yesterday (Saturday), Hackett escalated the developing conflict.

    “Recently, Federal Communications Minister Senator Stephen Conroy has again made some incorrect statements about my proposed improvements to the NBN Co wholesale cost access model,” he wrote. “Those reported comments (if accurate) contain a variety of statements about my proposals that are misleading in some cases, and entirely wrong in others.”

    Hackett referred to a ZDNet.com.au article in which Conroy made a variety of comments regarding the Internode MD’s beliefs about how NBN Co’s pricing model could be changed to be more favourable to small ISP. In the article, Conroy mentioned a number of aspects of Hackett’s argument, noting that he considered some of the Internode MD’s arguments “very valid”, but that predictions of “doom and gloom” regarding the pricing were “a little early”.

    However, Hackett said Conroy had gotten many of his arguments wrong. For example, with relation to the Minister’s statement that Hackett’s own pricing proposal would increase the price of the ‘access virtual circuit’ component of the NBN pricing, Hackett said Conroy was “completely wrong”. “I have in fact proposed precisely the opposite!” he wrote.

    Conroy’s spokesperson has not yet responded to an invitation to respond to Hackett’s comments.

    In another example, Conroy stated that the Government would comply with the Australian Competition and Consumer Commission’s decision on the number of points of interconnect which NBN Co will provide to ISPs to access its network, despite the fact that the Government actually agreed with Hackett’s proposal for a lower number.

    “The government has the capacity to legislate to override the ACCC decision on points of interconnect – a decision it continues to reiterate as being in conflict with their policy aims!” Hackett wrote. “The government has certainly not been shy in passing other major changes to the NBN legislation over the past few weeks alone, all of which represents major intervention in the marketplace. Why be so shy about addressing this particular issue?”

    Hackett also took Conroy to task on a number of other matters, describing one of the Minister’s arguments as “simply false” and another as “showing nothing of the sort”. The Internode MD said he was attempting to arrange to speak with Conroy or his advisors, as well as NBN Co and the ACCC, regarding the pricing model.

    “Unfortunately it seems as if Senator Conroy has not actually read my proposal before passing judgment about it,” he wrote. “… However, having people ‘shooting from the hip’ regarding my proposals (intended to improve the practical outcomes of this policy), without even taking the time to read them properly, is really not advancing the debate in a useful manner.”

    Image credit: J Miller, royalty free

    submit to reddit


    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. deteego
      Posted 10/04/2011 at 4:03 pm | Permalink |

      Love the pic, would have been better if you could get Hackett do the same face

      • Posted 10/04/2011 at 4:35 pm | Permalink |

        hehe I wouldn’t want to be the man who asked him to … ;)

        • deteego
          Posted 10/04/2011 at 5:37 pm | Permalink |

          Where the hell do you get these pictures anyways?

          • Posted 10/04/2011 at 5:40 pm | Permalink |

            A lot of our pics come from royalty-free image stock sites like http://www.sxc.hu, or Creative Commons-licensed (commercial use) pics on Flickr or found through Google Image Search. Some are given to us by companies or made available to press through their web site (Apple does this, for example) and we take some ourselves or use stills from our videos.

    2. Y2K
      Posted 10/04/2011 at 4:58 pm | Permalink |

      Conroy seems to have unlimited feet as he keeps shooting them off.

      • atmurray
        Posted 10/04/2011 at 5:23 pm | Permalink |

        …that’s what happens when don’t know what you’re doing and shoot from the hip!

    3. Rob
      Posted 10/04/2011 at 5:44 pm | Permalink |

      Would be better if a dummy was being spat out of the child’s mouth

    4. Jim
      Posted 10/04/2011 at 5:58 pm | Permalink |

      We need like a “Battle of the Titans” on the ABC one night between Simon Hackett and Stephen Conroy.
      I think it would be good entertainment. :D

    5. Mike
      Posted 10/04/2011 at 6:11 pm | Permalink |

      “We need like a “Battle of the Titans” on the ABC one night between Simon Hackett and Stephen Conroy.
      I think it would be good entertainment. :D”

      I’d pay to see that especially if Mark Newton was there to discuss “filtering” as well.

    6. Posted 10/04/2011 at 6:53 pm | Permalink |

      conroy is a luddite, he know nothing about IT & economics.

      NBNco & labor are in an entrenched position politically, they cant afford another backflip, specially atm when poll numbers are so low.

    7. Posted 10/04/2011 at 7:53 pm | Permalink |

      what’s on your nose. is it black nose day and I missed it, Conroy does rub people the wrong way the quite often

    8. Mike
      Posted 10/04/2011 at 7:54 pm | Permalink |

      Simon has illustrated the facts drawn logical conclusions and proffered an alternative which will deliver the most advantageous results.

      Chances of it being adopted – Zero

      Too many “vested interests” and politicians – logic are mutually exclusive terms.

      • sandman
        Posted 11/04/2011 at 2:03 pm | Permalink |

        And Simon Hackett, owner of Internode doesn’t have vested interests as well?

        Hackett’s a smart man, who has done some very good things without doubt. Let’s not pretend though that at the end of the day he’s not a businessman, and very successful one at that. He ultimately wants Internode to be best placed out of the NBN.

    9. Posted 10/04/2011 at 7:56 pm | Permalink |

      now I have black dot on my hat. what is that. has me stumped, the big issues dominate my world.

    10. dave
      Posted 10/04/2011 at 10:51 pm | Permalink |

      Wow, the minister hasn’t even read some his recent statements on the matter?

      He has better things to do. Stupid article.

      • Reality Check
        Posted 11/04/2011 at 12:00 am | Permalink |

        Stupid Minister.

        Not name calling, just a carefully considered observation of various extraordinarily bad actions.

        And wait till you see the ones that hav’nt surfaced all the way yet.

        But he’s not Stupid all alone, he has had a little help from other fools like perhaps Rod Tucker &
        Prof (Gilligan) Coutts !!

        They may know something about Telecommunications even though there’re making mistakes, but are complete stooges about Economics. Which is all the NBN is about. VIABILITY.

    11. Reality Check
      Posted 11/04/2011 at 12:18 am | Permalink |

      Speaking of Viability,

      What will happen when the wider community find out that the “take up rate” Conroy refers to is the take up rate of FREE connections not the take up rate of subscriber’s ! That is paying, interested customers.

      When your giving away FREE fibre and you cant get 100%, thats a complete failure.

      In Tassie the FREE fibre take up rate is 47 % !

      But in the metric that matters, the subscription take up rate, the result is an UNVIABLE 13 % ! !

      And thats after 9 months and the special below cost introductory offer ! ! ! !

      Which is coming to end shortly once the ACCC rules on the numbers. ! ! ! ! ! ! ! !

      • PointZeroOne
        Posted 11/04/2011 at 8:36 am | Permalink |

        It’s not free, I believe the ISPs are not having to pay for the access, but the customer is still having to pay for an Internet plan from an ISP to take up fibre.

        • Reality Check
          Posted 11/04/2011 at 9:09 am | Permalink |


          Approx. 1450 premises have accepted the free connection to nbn fibre. (from the 4000 offered the connection. 2000 declined)

          They have not subscribed to any ISP for any service through the fibre. They have not been charged for absolutely anything. FREE.

          • PointZeroOne
            Posted 11/04/2011 at 2:12 pm | Permalink |

            Right, so its an opt in trial?

            Not everyone likes to be on a trial…..

            What I said about contracts with ISP etc still stands and would reflect on how many have opted in for the trial.

            • Reality Check
              Posted 11/04/2011 at 2:45 pm | Permalink |

              Its not a trial. Not at all.

              its only called a trial as a pretence to allow for the below cost pricing.

              Once the “trial” contract term expires a new term with commercial ACCC approved pricing will continue.

    12. Jim
      Posted 11/04/2011 at 5:50 am | Permalink |

      Tassie is full of left wing tree hugging greenies who live down there for the sole purpose of trying to live away from technology.

      You just wait till the mainland sites start accepting customers. I would predict easy 80-90% take up rate.

      • Reality Check
        Posted 11/04/2011 at 7:21 am | Permalink |

        @ Jim

        Response to “Free NBN fibre connection” in Mainland Brunswick site was less than 48 % also.

        But again lets see what the subscription rate will be.

        • alain
          Posted 11/04/2011 at 8:08 am | Permalink |


          Townsville was not to crash hot either.


          Perhaps the new NBN Guide will fix all of that, punters can download it on their ADSL and wireless connections and read about what they are missing. LOL

        • PointZeroOne
          Posted 11/04/2011 at 8:38 am | Permalink |

          These are trial areas though and not final pricing, also people would be locked into contracts with there current ISPs and so cannot break out and get an NBN connection.

          • alain
            Posted 11/04/2011 at 9:30 am | Permalink |

            “These are trial areas though and not final pricing,”

            Yes the pilot pricing is artificially cheap and the installation cost is highly subsidised, makes you wonder what the uptake figures will be for commercial pricing.

            “also people would be locked into contracts with there current ISPs and so cannot break out and get an NBN connection.”

            You know this is a reason how?

            • PointZeroOne
              Posted 11/04/2011 at 2:17 pm | Permalink |

              Because people would rather not spend the money to get out of a Contract.

              I know I wouldn’t want to pay out a 24 month contract unless I was in the final months.

              If the NBN got rolled out to my door today and I was locked into a 24 month contract, I’d wait the contract out or wait until it wasn’t too expensive to pay out, to get out early.

              People care about the costs of things, even if it’s paying $100 to get out of a contract to switch to the NBN now. They’d more likely wait few months and not spend the $$.

              • alain
                Posted 11/04/2011 at 3:49 pm | Permalink |

                Yes I know all of that, but that’s not my question – it is ok to say you don’t know.

                • Jasmcd
                  Posted 11/04/2011 at 10:17 pm | Permalink |

                  I would say he knows that by using common sense Alain….. you should try it some time.

    13. V for Vendetta
      Posted 11/04/2011 at 6:50 am | Permalink |

      Hackett is one of the most active, well informed and articulate proponents of ISPs in Australia. He also knows how to work the media both traditional and social. Conroy should do the smart thing for once and STFU. In this battle of wits Conroy is unarmed.

      • alain
        Posted 11/04/2011 at 8:14 am | Permalink |

        “Hackett is one of the most active, well informed and articulate proponents of ISPs in Australia.”

        He is also only one of about 200 ISP’s in Australia, it would be interesting to hear what the others think, the silence is deafening.

        • rusty
          Posted 11/04/2011 at 8:43 am | Permalink |

          “it would be interesting to hear what the others think, the silence is deafening.”

          Excellent point. If it is so doom and gloom, why haven’t some of the other ISPs spoken up in support of Hackett’s position? Safety in numbers and all that.

          • Posted 11/04/2011 at 8:49 am | Permalink |

            Certainly, Hackett is the only one making this kind of noise.

    14. Sammy
      Posted 11/04/2011 at 8:59 am | Permalink |

      Ironically the majority of ISP’s are quiet about the internet filter as well or they don’t have the balls to stand up to him.

      • Chris Schneider
        Posted 11/04/2011 at 10:23 am | Permalink |

        How right you are there. Internode are ALWAYS vocal about things like this. They don’t worry about this retaliation. Look at their very vocal stand against Telstra on pricing or the Filter. They don’t care whether anyone wants to join them they do what is best for the industry (and themselves). Michael Moloney would be the next one to make waves if things get really bad but remember Simon has taken up this fight for the ISP smaller then him, so I don’t think you will hear anything from Telstra, Optus or iiNet.

    15. alain
      Posted 11/04/2011 at 9:01 am | Permalink |

      What about the CCC, the Competitive Carriers Coalition, they are vocal when it suits them like getting stuck into Telstra over the years (for their members benefit of course).

      Their position on the current controversy on the NBN wholesale resell? – big fat silence.

      • Posted 11/04/2011 at 9:02 am | Permalink |

        Maybe that means they aren’t concerned with the current provisions?

        • alain
          Posted 11/04/2011 at 9:22 am | Permalink |

          It would be good to hear what their position is one way or the other though, do they agree with what one of their key member ISP’s is saying or not?

          • Posted 11/04/2011 at 9:28 am | Permalink |

            We appoint you our representative to go and ask them.

            • alain
              Posted 11/04/2011 at 9:32 am | Permalink |

              No Renai can do that, in the interest of balanced comment on Delimiter.


              • Posted 11/04/2011 at 9:43 am | Permalink |

                I have considered the CCC fairly irrelevant for some time …

                • alain
                  Posted 11/04/2011 at 11:21 am | Permalink |



    16. Asmodai
      Posted 11/04/2011 at 10:26 am | Permalink |

      If one guy is saying what everyone else is thinking and acting like the lightning rod for Conroy’s tantrums, I think the rest of the industry would be more than willing to play the ‘wait and see’ approach.

      On the plus side, it’s nice to see someone raising concerns about the NBN NOT being branded a luddite or a naysayer or what have you… For too long, anyone that wasn’t 100% sold on the debate, but who think FTTP is a great idea if done right, have been villified. Now that some of the more unimpeachable technologists are pushing for greater accountability and thoroughness, hopefully more people can see that bringing up concerns re: Labor’s plan is not opposing FTTP, it’s just trying to make the end result better for all. Distinctly different from those who flatly say there is no need for updating our infrastructure.

    Get our 'Best of the Week' newsletter on Fridays

    Just the most important stories, one email a week.

    Email address:

  • Most Popular Content

  • Six smart secrets for nurturing customer relationships
    [ad] Today, we are experiencing a world where behind every app, every device, and every connection, is a customer. Your customers will demand you to be where they and managing customer relationship is the key to your business’s growth. The question is where do you start? Click here to download six free whitepapers to help you connect with your customers in a whole new way.
  • Enterprise IT stories

    • Greens claim NSW LMBR project turning into a disaster sydney

      The NSW Greens late last week claimed to have obtained documents showing that the NSW Department of Education and Communities’ wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, was deployed before it was ready, with “appalling consequences for administrative staff, principals, teachers and students”.

    • NSW Govt trials inter-truck safety devices trucks-cohda

      The New South Wales Government has inked a contract with connected vehicle technology supplier Cohda Wireless, as part of a trial of so-called Cooperative Intelligent Transport Systems (C-ITS) which allow heavy vehicles to communicate directly with each other about their position on the road to help reduce road accidents.

    • Victoria finally kills $180m Ultranet disaster thumbsdown1

      The Victorian Government has reportedly terminated its disastrous Ultranet schools portal, which ballooned in cost to $180 million over the past seven years but ended up being barely used by the education stakeholders it was supposed to serve.

    • NetSuite in whole of business TurboSmart deal turbosmart

      Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.

    • WA Health told: Hire a goddamn CIO already doctor

      A state parliamentary committee has told Western Australia’s Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state’s new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.

    • Former whole of Qld Govt CIO Grant resigns petergrant

      High-flying IT executive Peter Grant has left his senior position in the Queensland State Government, a year after the state demoted him from the whole of government chief information officer role he had held for the second time.

    • Hills dumped $18m ERP/CRM rollout for Salesforce.com hills

      According to a blog post published by Salesforce.com today, one of Ted Pretty’s first moves upon taking up managing director role at iconic Australian brand Hills in 2012 was to halt an expensive traditional business software project and call Salesforce.com instead.

    • Dropbox opens Sydney office koalabox

      Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.

    • Heartbleed, internal outages: CBA’s horror 24 hours commbankatm

      The Commonwealth Bank’s IT division has suffered something of a nightmare 24 hours, with a catastrophic internal IT outage taking down multiple systems and resulting in physical branches being offline, and the bank separately suffering public opprobrium stemming from contradictory statements it made with respect to potential vulnerabilities stemming from the Heartbleed OpenSSL bug.

    • Android in the enterprise: Three Aussie examples from Samsung androidapple

      Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung’s hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)

  • Enterprise IT, News - Apr 23, 2014 15:58 - 3 Comments

    Greens claim NSW LMBR project turning into a disaster

    More In Enterprise IT

    Analysis, Telecommunications - Apr 23, 2014 12:04 - 10 Comments

    Neither AT&T nor Turnbull are telling the whole truth

    More In Telecommunications

    Featured, Industry, News - Apr 17, 2014 9:28 - 1 Comment

    Campaign Monitor takes US$250m from US VC

    More In Industry

    Blog, Digital Rights - Apr 23, 2014 12:57 - 28 Comments

    Cinema execs blame piracy for $20 ticket prices

    More In Digital Rights