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  • News - Written by on Monday, May 10, 2010 14:56 - 7 Comments

    Exetel’s Linton thanks Conroy for “free plug”

    update The controversial chief executive of ISP Exetel has thanked Stephen Conroy for the “free plug” the Communications Minister has given the ISP’s National Broadband Network fibre plans in Tasmania — even while appearing to quietly change the final shape those plans will take.

    Exetel revealed its projected NBN plans in Tasmania last week, outlining fibre access fees that were radically different from those offered on traditional ADSL broadband plans — such as a zero cost monthly plan at 25Mbps, with downloads charged at $1 per gigabyte.

    Conroy has mentioned the plans several times over the past few days in interviews and media conferences in the wake of the release of the Government’s NBN Implementation Study as evidence of how NBN pricing could be affordable. In a post on his blog this morning, Linton said he had seen an interview with Conroy on the ABC on Sunday morning where Conroy mentioned the Exetel prices.

    “He was his usual mixture of bewilderment, ignorance and barely concealed thuggery, but I was amused at his reference to Exetel (not by name),” Linton wrote on his blog. The blog was taken private last week — only Exetel users or those who have donated $20 to a wildlife charity of Linton’s choice can now access it.

    “While I’m grateful for the ‘free plug’ (though how many Tasmanians in the fibred areas actually watch an ABC political segment on TV on a Sunday morning would be questionable) I thought it was an obvious example of “straw clutching” if it wasn’t based on appallingly bad briefing, which I would doubt, because for him to have been aware of any actual pricing would have required some sort of briefing,” added Linton.

    However, the executive appears to have changed the basis of Exetel’s NBN plans since he first revealed them last week, posting plans labelled “Fibre in Tasmania (using Aurora Energy infrastructure) on Exetel’s web site.

    The executive hasn’t yet responded to a request for comment asking for confirmation that the Tasmanian plans are the NBN plans, but posts on his blog over the past week where Linton refers to three fibre providers — Telstra and Opticomm in Victoria and the NBN in Tasmania — appear to show the fibre plans on Exetel’s site refer to the NBN in Tasmania.

    The fibre plans come at three speeds — 25Mbps, 50Mbps and 100Mbps — and feature monthly access costs of $10, $25 and $50 respectively. It appears that no data comes with the plans, but that downloads are charged at $1.50/GB, $1.00/GB and $0.75/GB respectively.

    The plans are more expensive than the offerings Linton had originally proposed last week — at that stage the ISP CEO had listed projected plans of 25Mbps for a zero upfront monthly cost per month, with data charged at $1.00/GB.

    The 50Mbps and 100Mbps services were expected to be $15.00/$25.00 per month plus $1.00 per GB downloaded.

    The news also comes as Exetel had recently temporarily changed the terms under which it offers customers a ‘free downloads’ period without quota. Previously from 12 midnight to 12 noon or 2AM to 2PM, the period had changed to 2AM to 8AM.

    “Circumstances have again materially changed and require us to modify the off-peak period to ensure that the network that supports residential users remains as it has been planned to operate – without congestion at all times and without any ‘throttling’ of P2P or other traffic types,” the company wrote in an email to users seen by Delimiter.

    “This is a significant reduction on first sight but it still means that anyone who knows how to use a download scheduler can down load, depending on their actual line speed, a very large amount of data in any month.”

    Exetel had said it would offer customers a wireless plan to help compensate them for the loss — with pay as you use downloads charged at 1.75c/MB.

    However, in a forum posting after its initial email, the company rescinded the change, saying it apologised to those people it upset and/or confused, and that it would address profit shortfalls by “asking any customer who makes Exetel a loss to either move to a new plan or to move to another service provider” as they came out of contract.

    Image credit: Delimiter

    Related posts:

    1. Ageing Australia doesn’t want 1Gbps: Linton
    2. NBN ISPs perform the same, says Linton
    3. Conroy opens Tassie NBN ops centre
    4. Telstra offers free NBN trial in Tasmania
    5. Exetel’s NBN pricing: Cheap as chips
    submit to reddit Print Friendly and PDF

    7 Comments

    You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

    1. a
      Posted 10/05/2010 at 6:00 pm | Permalink | Reply

      new photo please

      • Posted 11/05/2010 at 12:25 am | Permalink | Reply

        Maybe I have used this photo a bit too much. But there aren’t many photos of John Linton out there ;)

    2. a
      Posted 11/05/2010 at 7:30 am | Permalink | Reply

      Maybe the new photo of John could show him smiling?

      • Posted 11/05/2010 at 12:24 pm | Permalink | Reply

        Heh well at the event I took photos of him, he wasn’t smiling a whole lot — or at all ;) But I’ll see what I can do.

    3. Tony
      Posted 11/05/2010 at 8:29 am | Permalink | Reply

      “Exetel will offer customers a wireless plan to help compensate them for the loss — with pay as you use downloads charged at $1.75/MB.”

      You got the pricing wrong. They have suggested downloads would be charged at 1.75c/MB, closer to the pricing of there current wireless plans.

    4. Posted 30/08/2010 at 4:02 pm | Permalink | Reply

      I don’t think he smiles when he is working. I love his blog, its great reading and I agree with a lot of what he says.

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