• Great articles on other sites
  • RSS Great articles on other sites

  • Renai's other site: Sci-fi + fantasy book news and reviews
  • RSS Renai LeMay

  • News - Written by on Wednesday, May 5, 2010 16:12 - 2 Comments

    Westpac hires 304 new technology staff

    Westpac today revealed it had hired 304 additional technology staff over the past year — mostly in the second half of the year to 31 March — to support technology projects across its operations, as chief executive Gail Kelly praised its progress on technology improvement.

    The bank did not stipulate what those technology projects might be, although it is known to be bedding down the integration of its systems with those of recent acquisition St George, including the shift to using CSC’s Hogan core banking software (also used by St George) as its deposits platform.

    The bank’s software-related costs rose to $134 million for the six months to 31 March, compared with $86 million for the same period 12 months before, although its technology costs stayed stable at $32 million compared to $30 million. The value of the technology services it had purchased over the period shank to $124 million from $139 million.

    The bank’s chief executive Gail Kelly praised its progress on technology initiatives being steered by chief information officer Bob McKinnon. “I recognised two years ago that our technology platform was unreliable, fragmented and underinvested,” she told press and the analyst community today. “It was a key concern.”

    Since that time, the CEO claimed, the bank had made “tremendous progress” in materially improving the stability of its technology environment for both customers and staff. “We’ve also begun the process of improving our infrastructure in the long term, in line with our technology strategy and roadmap,” she added, noting that investment in technology would be ongoing.

    Despite the claimed progress, there are still a number of questions overshadowing Westpac’s technology strategy in the years to come.

    For example, although Westpac has chosen to migrate onto a variety of technology platforms being used by St George — such as in the areas of customer relationship management, human resources and its teller system, the bank has not yet outlined to what degree its systems will be integrated with those of St George in the long term.

    In addition, as late as March 30 the bank was still locked with discussions with IBM on whether it would renew its to-year, US$2.3 billion IT outsourcing arrangement with the technology behemoth or whether it would split up the deal as Kelly has appeared to hint.

    A Westpac spokesperson today did not immediately respond to a request for comment on what Kelly’s statements might mean in terms of detailed technology outcomes over the past six months for the bank.

    Image credit: Delimiter

    Print Friendly


    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. Posted 22/05/2010 at 3:55 pm | Permalink |

      Hi all,

      Westpac online investing is really a disaster. I have been using it for the last 3 years and it getting worst and worst. My advice shift to Comsec and you can sleep well


  • Get our weekly newsletter

    All our stories, just one email a week.

    Email address:

    Follow us on social media

    Use your RSS reader to subscribe to our articles feed or to our comments feed.

  • Enterprise IT stories

    • Govt blows $14.4m on Windows XP, Server 2003 support nadella-1

      The Federal Government has paid Microsoft more than $14.4 million for custom support of the outdated Windows XP and Windows Server 2003 operating systems, in a costly move which further demonstrates the extreme cost of running operating systems which are no longer formally supported by their vendors.

    • [ad] Tatts Group optimises business performance with StruxureWare software schneider

      Tatts Group is one of Australia’s largest lottery and gaming companies, operating the majority of lotteries within Australia, as well as wagering, telephone betting and online transactions. Their online transactions make them one of the highest trafficked sites in the country.

    • Legacy health software lands SA Govt in court doctor

      In which the South Australian Government comes up with complex legal arguments as to why it should be able to continue to use a 1980’s software package.

    • Microsoft wants to win you back with Windows 10 windows-10

      The latest version of Microsoft’s Windows operating system will begin rolling out from Wednesday (July 29). And remarkably, Windows 10 will be offered as a free upgrade to those users who already have Windows 7 and 8.1 installed.

    • Qld Govt Depts have no disaster recovery plan brisvegas2

      Two sizable Queensland Government departments have no central disaster recovery plan, the state’s Auditor-General has found, despite the region’s ongoing struggles with extreme weather conditions that have previously knocked out telecommunications and data centre infrastructure.

    • ASD releases Windows 8 hardening guide windows-8-1

      The Australian Signals Directorate appears to have released a guide to hardening Microsoft’s Windows 8 operating system, three years after the software was released for use by corporate customers, and as Microsoft is slated to release its next upgrade, Windows 10.

    • ASG picks up $35m CIMIC IT services deal money

      Perth-headquartered IT services group ASG this week revealed it had picked up a deal worth at least $35 million over five years with CIMIC Group — the massive construction and contracting group previously known as Leighton Holdings.

  • Featured, opinion/analysis, Policy + Politics - Aug 3, 2015 13:40 - 21 Comments

    Turnbull’s NBN hiring spree is pure election fodder

    More In Policy + Politics

    Enterprise IT, News - Aug 3, 2015 16:03 - 1 Comment

    Govt blows $14.4m on Windows XP, Server 2003 support

    More In Enterprise IT

    Industry, News - Aug 3, 2015 15:25 - 2 Comments

    Uber takes ATO to court over GST

    More In Industry

    Consumer Tech, News - Jul 29, 2015 17:14 - 11 Comments

    Telstra integrates Netflix, Stan, Presto into re-badged Roku box

    More In Consumer Tech