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News - Written by Renai LeMay on Wednesday, May 5, 2010 16:12 - 2 Comments
Westpac hires 304 new technology staff
Westpac today revealed it had hired 304 additional technology staff over the past year — mostly in the second half of the year to 31 March — to support technology projects across its operations, as chief executive Gail Kelly praised its progress on technology improvement.
The bank did not stipulate what those technology projects might be, although it is known to be bedding down the integration of its systems with those of recent acquisition St George, including the shift to using CSC’s Hogan core banking software (also used by St George) as its deposits platform.
The bank’s software-related costs rose to $134 million for the six months to 31 March, compared with $86 million for the same period 12 months before, although its technology costs stayed stable at $32 million compared to $30 million. The value of the technology services it had purchased over the period shank to $124 million from $139 million.
The bank’s chief executive Gail Kelly praised its progress on technology initiatives being steered by chief information officer Bob McKinnon. “I recognised two years ago that our technology platform was unreliable, fragmented and underinvested,” she told press and the analyst community today. “It was a key concern.”
Since that time, the CEO claimed, the bank had made “tremendous progress” in materially improving the stability of its technology environment for both customers and staff. “We’ve also begun the process of improving our infrastructure in the long term, in line with our technology strategy and roadmap,” she added, noting that investment in technology would be ongoing.
Despite the claimed progress, there are still a number of questions overshadowing Westpac’s technology strategy in the years to come.
For example, although Westpac has chosen to migrate onto a variety of technology platforms being used by St George — such as in the areas of customer relationship management, human resources and its teller system, the bank has not yet outlined to what degree its systems will be integrated with those of St George in the long term.
In addition, as late as March 30 the bank was still locked with discussions with IBM on whether it would renew its to-year, US$2.3 billion IT outsourcing arrangement with the technology behemoth or whether it would split up the deal as Kelly has appeared to hint.
A Westpac spokesperson today did not immediately respond to a request for comment on what Kelly’s statements might mean in terms of detailed technology outcomes over the past six months for the bank.
Image credit: Delimiter
Latest Delimiter 2.0 articles (subscriber content)
|Politicians from Australia’s major parties need to stop issuing ludicrous blanket pardons for the intelligence community’s ongoing misdemeanours and start applying a basic modicum of transparency and accountability to this important national security function.|
|The independent pro-fibre National Broadband Network movement is doing a far better job of promoting Labor’s Fibre to the Premises-based NBN policy than Labor itself. When is Labor going to wake from its slumber and start supporting this scrappy but energetic grassroots network of activists?|
|Ziggy Switkowski's first substantial public appearance since being appointed NBN Co chief executive has starkly demonstrated just how different he is from his predecessor, Mike Quigley, and just how strictly he will adhere to the guidelines which his patron, Communications Minister Malcolm Turnbull, has set for him.|
|Australian technology companies have been virtually absent from the the nation’s public stockmarket over the past decade as the stigma of the dot com bust took its toll on investor confidence. But a clutch of new listings planned for the closing months of 2013 shows renewed interest in the sector and that local entrepreneurs are smelling money in the air once again.|
|NBN Co’s Strategic Review process gives the company an unmissable opportunity to re-evaluate the early decision to deploy its FTTP network primarily through Telstra’s underground ducts. The company and its new Coalition masters must now seriously consider deploying more fibre aerially on power poles in an effort to speed up its rollout substantially.|
|That moment which many Australian technologists fervently hoped for but never expected to see has come to pass: Simon Hackett has been appointed to the board of the National Broadband Network Company. But what questions should the Internode founder be asking NBN Co’s executive management team? Here’s five ideas to start with.|
|The rapid replacement of respected NBN Co chief operating officer Ralph Steffens with a Telstra executive who appears less experienced with fibre rollouts but better politically connected represents a key signal that NBN Co’s senior executive hiring process has now become completely politicised and is no longer independent from the Federal Government.|
Enterprise IT, Featured, News - Dec 11, 2013 13:07 - 1 Comment
“Diabolical mess”, “Scandal of epic proportions”: NT ICT Minister damns Fujitsu to hell in extraordinary rant
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News, Telecommunications - Dec 11, 2013 12:29 - 33 Comments
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Blog, Industry, Startups - Dec 10, 2013 10:19 - 0 Comments
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Digital Rights, News - Dec 10, 2013 18:57 - 0 Comments
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