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- Aussies set to 'shake up' Silicon Valley with StartupHouse
- Samsung Galaxy Tab 8.9 LTE expected to launch on Telstra in late Feb to early March
- Rumour: Telstra to launch Galaxy S II 4G and Galaxy Note in the near future
- Meet Westpac’s new technology leaders
- Start-up pipeline: new lab for Aussie ideas
- Privacy chief probes Google
- Suncorp rules out outsourced IT as customers go online
- Peak provider aspiring to grow iiNet's reach
- Conroy may act following Optus court win
- NSW Businesslink eyes Oracle CRM on-demand
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Posts Tagged ‘lean’
Featured, Features - Friday, March 5, 2010 14:59 - 9 Comments
How Jeff Smith keeps Suncorp’s IT nimble
When Suncorp’s new chief executive Patrick Snowball stepped on board in late 2009, the tier two banking and insurance firm’s chief information officer Jeff Smith (pictured) wasted no time showing his new boss the ropes.
In Snowball’s first week, Smith says, he took the CEO to see one of his software developer teams building a new claims system. Smith asked one of his developers to change a parameter and run the full associated test scenario through the thousand micro-tests required to see if it passed.
The system didn’t pass the test — because of the changed parameter. But that was the point. Smith wanted to demonstrate to the CEO the Agile software development methodology that he says has spread “like a virus” throughout Suncorp since he first introduced it.
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