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News - Tuesday, October 12, 2010 17:17 - 4 Comments
National broadband provider iiNet today announced a deal with VMware whereby the company’s Zimbra Collaboration Suite will be provided to customers — effectively delivering a rollout of a million cloud email-based mailboxes for the ISP.
“iiNet’s goal has been to not only consolidate our various email systems, but to provide our customers with a solution that’s both user-friendly and comes with all the extra bells and whistles,” said iiNet chief technology officer Greg Bader in a statement.
Migration of iiNet customers mailboxes to the open source email solution — which was bought by VMware earlier this year — will begin this month and is aimed to be completed January 2011, although iiNet reported that 25 percent of customers were already using the Zimbra service.
“This landmark deal expands our strong relationship with iiNet beyond the virtualisation of its IT infrastructure to providing flexible enterprise-class email and collaboration solutions that will directly impact iiNet’s customers,” said VMware’s local chief Paul Harapin.
Bader acknowledged that there were other options on the table, but iiNet had chosen Zimbra because it supported iiNet’s future and present product ranges. An iiNet spokesperson could not comment on what the other options considered were.
iiNet could not comment on what the future products mentioned might be, however an announcement is slated be made in the near future in regards to business customers, with the new products to feature rich social media integration — such as with Facebook.
“Zimbra is providing consumer and corporate editions of its email and collaboration service, and both will offer iiNet’s customers a feature-rich unified communication platform.,” said Jim Morrisroe, Zimbra general manager. iiNet already uses a number of VMware products — such as the View desktop virtualisation platform for its call centre desktops. And the Zimbra-hosted email was made available for business customers in May this year.
“We’re delighted with the performance of the Zimbra corporate solution for our business customers and look forward to rolling out Zimbra’s Collaboration Suite to our residential customers,” said Bader. “Zimbra’s offering is ideal because, without our customers having to lift a finger, they’re about to get a simple-to-use email service that’s really ahead of the curve in terms of technology.”
In June last year, analyst house Longhaus released a report based on a survey of 110 senior business decision makers, that none had admitted to using the-then-owned-by Yahoo Zimbra. The largest stakeholders were Lotus Notes at 13 percent and Microsoft Outlook/Exchange 53 percent.
Image credit: Zimbra
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