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Posts Tagged ‘australian taxation office’
Enterprise IT, Featured, News - Monday, February 24, 2014 14:48 - 0 Comments
news The Federal Department of Human Services today announced a deal with IT services giant Accenture that will see the company help replace the ageing Child Support payments system, using the SAP technology which Accenture developed extensive skills with during the Commonwealth Bank’s core banking placement project.
The current Child Support platform, known as ‘Cuba’, was first deployed in 2002, according to tender documents released last year — more than a decade ago, or an age in technology terms. It contains all of the Child Support Agency’s electronic customer records and supports transactions for assessments, payments and data exchange with external agencies.
And the scale of the system is not small. It directly supports over 1.2 million Australian children through providing some $3.2 billion per year in payments. It also helps the department administer child support services and collects child support so that separated payments can ensure “the financial and emotional wellbeing of their families”.
However, according to the department, things are not all well with the current platform. “The [Child Support System Replacement/CSSR] Project is intended to execute over a maximum of five years to address deficient capability within the department as a result of the current Cuba application being unable to fully or easily support Commonwealth government initiatives and directions,” its tender document state. “The department is currently investigating the feasibility of delivering the replacement system in a shorter timeframe (i.e. three years) while still achieving the core outcomes of the CSSR Project.” Continue…
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