A group of major Australian telcos have issued a fiery statement damning Malcolm Turnbull’s Department of Communications for its “extraordinary” attempt to support Telstra’s profitability and keep telecommunications prices from dropping.
Three months after the deadline set by Communications Minister Malcolm Turnbull, the telecommunications and content industries are still deadlocked on who will pay for the cost of administering their co-developed industry code to deal with Internet piracy.
The South Australian Government has announced that driverless cars will be driven on Australian roads for the first time in November this year, with the state partnering with a number of motor vehicle manufacturers and technology companies such as Telstra to test out the next generation in transport technology in early trials.
In which Kotaku alleges an odious culture of gross staff neglect and out and out abuse at national retailer EB Games.
The first independent Australian video game developer to make a submission to the Senate’s fledgling inquiry into the future of the local video game development industry has called for the nation to become known as a ‘connector’ which will support developers to gain access to major publishers, markets and other resources.
In which Tony Abbott attends Startup Weekend Brisbane, flanked by LNP MPs Wyatt Roy and Teresa Gambaro.
Australian and international cryptographers have published statements noting they remain “deeply concerned” about Australian legislation that places some controls on research involving sensitive technologies such as encryption, despite several years of consultation resulting in recent multi-partisan moves to rectify flawed legislation first introduced in 2012.
This book will be a major step taken by Australia's technology community as we reboot our politicians' understanding of technology policy. It will not be the only step, but it will be one of the first. I look forward to taking it together with all of you.
We still need about $3,700 to successfully fund the project, and although contributions are still coming in, they have obviously slowed down substantially from the incredible first couple of days of the project. I will need to continue momentum if The Frustrated State is to be funded. And Kickstarter is an all-or-nothing model – if we don’t hit our target, I won’t receive any funding for the project.
For far too long, Australia's political sector has gotten technology policy completely wrong. I'm mad as hell, and I'm not going to take this anymore. Let's take Delimiter into the Canberra Press Gallery and literally write the book on tech policy while we're there.
Today I write to let the Delimiter community know two things: Firstly, Delimiter will cease publishing new articles on Friday 5th July. And secondly, I have a new job.
The Commonwealth Bank of Australia has promoted an internal executive who joined the bank in September after a lengthy career at petroleum giant VP and IT services group Accenture to replace its outgoing chief information officer Michael Harte, who announced in early May that he would leave the bank.
Second-tier Australian bank and financial services group Suncorp today announced that its long-serving top technology executive Jeff Smith would leave to take up a senior role with IBM in the United States, in an announcement which marks the end of an era for the nation’s banking IT sector.
Who would run a former government-owned monopoly these days? In the last week, Australia Post’s Ahmed Fahour announced 900 administration jobs were to go from its Melbourne operations, while last week Telstra’s David Thodey recounted discussions from his recent trip to the US, where he was told his “business model is dead”.
If you assume, as I do, that many of these staff spent much of their time 'putting out fires' -- reacting to the latest crisis in terms of their schools' IT infrastructure -- then removing those staff will create chaos across the board.
Victoria Police's IT systems are so out of date that police officers often simply go home to open modern documents on their own PCs, a new report has found, and officers are also required to fax hardcopy documentation into a central repository following the end of their shift.
Fifteen years after it first outsourced its IT department to global technology IBM, in a deal renewed half a dozen times and worth hundreds of millions of dollars, the Federal Department of Health has finally placed key components of the deal back on the market, in its first formal request for the tender in the area since 1999.
Second-tier bank and insurance company Suncorp has reaffirmed its plans to replace its legacy Hogan core banking platform with a more modern Oracle-based alternative in 2016, with the bank finally putting a date on an overhaul that has been on-again, off-again for several years.
The Queensland State Government has published an extremely detailed cloud computing implementation model which it will use to formally push its many departments and agencies into a cloud computing-first procurement model, as the state attempts to address its substantial issues with fundamental ICT project and service delivery.
The Northern Territory's parliament has published a landmark report into the management of ICT projects by its departments and agencies, finding a similar list of disasters as have been suffered by other state jurisdictions in Australia and recommending the immediate appointment of a whole of government chief information officer to help rectify the systemic issues.
Shadow Treasurer Chris Bowen has given a landmark speech in which he argues that much of the future for Australia's economy lies in high-tech jobs, innovation and entrepreneurship, in sentiments which run directly contrary to the thrust of the Coalition Government's first budget.
The remarkable wave of technological innovation emanating from the Commonwealth Bank of Australia is forcing Australians to redefine their fundamental concept of what a bank is, and reimagine what their basic relationship to such an institution should be.
Following a protracted Freedom of Information battle, the Federal Government has finally released a report into the the troubled Personally Controlled Electronic Health Records (PCEHR) project, with one of the document's main recommendations being that the National e-Health Transition Authority be 'dissolved' due to governance issues.
What’s not precisely clear at this point is how this new panel will differ from the old one, or how the new ‘cloud-first’ policy will differ from the old one.
The Federal Government tonight revealed plans to totally stop funding the nation's peak ICT research group National ICT Australia (NICTA) after two more years, with Communications Minister Malcolm Turnbull stating that the organisation would then need to move to a "self-sustaining model".
The Queensland Government appears to have suffered a further substantial blow to its attempts to reform its technology infrastructure, with an executive having been hand-picked to oversee its IT renewal program resigning after just one month in the role, and taking her deputy with her.
The Federal Government has revealed long-range plans to migrate its public-facing websites to Drupal on a software as a service (cloud computing) basis, in a move which could end up seeing around a third of the government's 1,200 odd-sites migrated off commercial and other alternatives and onto the open source platform.
The Federal Government this morning revealed it had abolished its whole of government chief information officer role in the wake of the departure of the last public servant to hold the position, Glenn Archer, with the position's responsibilities to devolve to a much lower profile role in the Department of Finance.
The Commonwealth Bank's long-serving and highly decorated chief information officer Michael Harte has announced he will shortly leave the bank to take up a senior role at UK-based Barclays Bank, in a move that signals the end of an era for CommBank's IT operations.
Three more small technology firms have confirmed plans to follow the high-profile initial public offering of online talent marketplace Freelancer to list on the Australian Stock Exchange, as the nation's early stage technology sector as a whole shifts into hyperdrive and seeks capital from Australian investors to expand.
Treasurer Joe Hockey has strongly hinted that the upcoming Federal Budget will include "billions" of dollars worth of funding for a core systems replacement at the Centrelink division of the Department of Human Services (DHS), in a move that represents one of the Federal Government's most long-awaited and largest IT project approvals.
Tasmania's peak industry body of the information, communications and technology sector, TasICT, has published a strongly worded submission to the Federal Government slamming both sides of politics for the "shambolic" and "farcical" progress of NBN Co's network rollout in the state, stating that the project has become a "political tool".
The Victorian Government has reportedly terminated its disastrous Ultranet schools portal, which ballooned in cost to $180 million over the past seven years but ended up being barely used by the education stakeholders it was supposed to serve.
Australia-based software as a service email marketing platform Campaign Monitor announced overnight that it had taken a $250 million investment from US-based venture capital firm Insight Venture Partners, in one of the largest ever VC investments in an Australian technology startup.
A state parliamentary committee has told Western Australia's Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state's new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.
Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung's hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)
The Queensland State Government yesterday announced it had signed a $26.5 million deal with Microsoft which will gain the state access to Microsoft's Office 365 software and services platform. However, with the deal not covering operating system licences and not being mandatory for departments and agencies, it remains unclear what its impact will be.
Incoming National Broadband Network Company chief executive Bill Morrow has turfed at least three key executives at the company after just one week on the job, with long-time and respected NBN Co head of corporate and commercial Kevin Brown, chief financial officer Robin Payne and chief technology officer Gary McLaren (pictured in order above) to leave NBN Co pronto.
Communications Minister Malcolm Turnbull has ordered the National Broadband Network Company to go ahead with the controversial 'Multi-Technology Mix' option for its broadband rollout, despite the fact that the cost/benefit analysis being conducted into the project will not be completed until the middle of 2014.
The Australian Taxation Office has revealed plans to investigate eight major multinational technology companies, some of which which are paying "very low or no" tax in Australia, as scrutiny on so-called 'profit-shifting' activities by the local operations of technology giants such as Apple and Google continues to ramp up.
Australia and New Zealand Banking Group announced late last week that its chief information officer Anne Weatherston would "step down", with the executive's responsibilities to be assumed by the bank's chief operating officer while a global search is undertaken for her replacement.
Greens Communications Spokesperson Scott Ludlam looks set to be re-elected to the Senate for another six years in Western Australia's Senate by-election, with projections late on Saturday night showing the technology-focused politician had easily won a full Senate quota.
The Queensland Government has cut its information technology workforce by about a quarter in just a year, the state's Public Service Commission has revealed, in startling figures that come as the state is grappling with substantial problems with fundamental IT project and service delivery.
Listed Victorian energy utility SP AusNet has signalled plans to insource its IT services needs, following a decision to terminate a wider management deal under which a variety of corporate services were being provided by a subsidiary of its part-owner Singapore Power.
Communications Minister Malcolm Turnbull has confirmed plans to implement the same underlying broadband infrastructure platform in Australia which has already been used for some time in the UK, with the two nations' incumbent telcos Telstra and BT to collaborate on the exchange over the next several years.
The Victorian Auditor-General has told the state's Department of Human Services to treat the need for a better client information system as a "priority", with revelations that the department's existing system was difficult to use and not being used correctly, as well as the fact that staff are still using cumbersome fax-based technology to report abuse.
The Northern Territory Government has decided to dump its broken Asset Management System (AMS) developed by Fujitsu and based on SAP software, after receiving independent advice that it would cost an additional $120 million and five years to fix.
The long-time chief information officer of Qantas subsidiary Jetstar, Stephen Tame, has resigned from his role, leaving a legacy of innovative IT implementations and practices behind him that will not easily be forgotten in Australia's IT industry.
What have we learnt from the past decade of "government online"? And what could we learn from the giants of the web? This is an examination of how an understanding of complex systems, risk and common patterns can be applied in an economy-wide effort of breakthrough innovation to drive the digital transformation of government service delivery over the next decade.
The long-time chief executive of top-tier national broadband provider iiNet, Michael Malone, this morning revealed plans to completely resign from the company he founded twenty years ago in his garage, in a move that will signal the end of an era for Australia's broadband industry.
Over at Pollenizer, long-time startup industry figure Bronwen Clune has published a list of Australia's top 50 female programmers.
A move by the Greens to set up a Senate inquiry into the potential reform of Australia's surveillance laws appears to have opened a giant Pandora's Box of debate about the issue, with Australian law enforcement agencies using the process to demand massively increased electronic surveillance rights, including data retention of users' communications.
If you needed any further indication that we now live in the science fiction future long ago mapped out for us by visionary authors, then look no further. News arrived this week that an Australian digital currency company and Bitcoin mining concern, digitalBTC, has listed on the Australian Stock Exchange through a backdoor listing.
The New South Wales State Government has followed through on its proposal to outsource key functions of state shared services agency ServiceFirst, inviting the private sector to provide options for the group's future in a move reminiscent of a similar approach taken by the Victorian Government to its IT shared services agency CenITex.
Queensland-based software vendor Technology One has poached the executive in charge of the state government's IT renewal program to become a business development executive, in a move that will further stimulate ongoing questions about the close relationship between the state's public sector and its IT vendors.
The Federal Government has started discussing the possibility of setting up a shared services function that would provide centralised Enterprise Resource Planning services to various departments and agencies, despite the fact that this very same model has abjectly failed several Australian State Governments over the past half-decade and been abandoned.
The new chief technology officer of publishing giant News Corp Australia has wasted no time making big changes to the organisation's IT infrastructure model, announcing a huge formal move to Google's mail and calendaring suite just months after taking on the position.
The new year has not started well for Australian technologists in terms of the jobs situation. Qantas is cutting IT workers, Sensis is cutting workers, Telstra is cutting workers, the Victorian Government is looking into offshoring, and now, according to The Australian newspaper, IBM Australia has embarked on another major redundancy round.
Embattled airline Qantas has flagged plans to cut $200 million out of its technology budget over the next three years and undertake reviews of its major technology supplier contracts, as part of a company-wide cost-cutting initiative that will see a total 5,000 staff leave the company and some $2 billion in total costs cut.
Hosting and domain name specialist Melbourne IT announced today that it had entered into an agreement to acquire its biggest rival, Netregistry for $50.4 million, in a move that will ensure the fortunes of the company's founder Larry Bloch but also potentially create a giant with close to monopoly powers over the Australian domain name space.
The Victorian Department of Human Services has reportedly investigated handing the re-development of its troubled client and case management system to an offshore provider in the popular IT outsourcing country of India, in one of the first signals that the state recognises the unsustainable nature of its current onshored resources.
The Federal Department of Human Services today announced a deal with IT services giant Accenture that will see the company help replace the ageing Child Support payments system, using the SAP technology which Accenture developed extensive skills with during the Commonwealth Bank's core banking placement project.
The Queensland Government has committed to replacing the ageing payroll systems used to support its emergency services (police, fire and ambulance) workers with a cloud computing platform, in the second major planned deployment of a cloud payroll application in the state following its billion-dollar on-premises payroll disaster at Queensland Health.
Communications Minister Malcolm Turnbull has hit out at critics of the Coalition's broadband policy, describing them as "ignorant" and insisting that the project still constitutes a "National" Broadband Network, despite the fact that the new Government is taking a multi-technology approach to the broadband rollout described by one senior analyst as a "dog's breakfast".
Huge news coming from Computerworld today with respect to retail chain Woolworths, which is reportedly set to switch 85 percent of its PCs across to Google's Chrome OS operating system, shifting off Windows in the process.
Tasmanian Liberal Leader Will Hodgman has made the extraordinary admission that the Federal Coalition's unpopular broadband policy could cost the party the upcoming Tasmanian State Election, in the latest in a series of ongoing signs that the policy is not going down well in the island state.
The sustained inability of Victoria Police to deliver major IT projects appears to have come home to roost at the organisation, with the force this morning laying part of the blame for an 11-year-old boy's death this week at the doorstep of its ailing IT systems, which failed to provide officers with sufficient information to apprehend an offender in a timely manner.
Tasmanian Liberal Leader Will Hodgman has reportedly spoken directly to Communications Minister Malcolm Turnbull arguing "strongly" that Tasmania needs a full rollout of Fibre to the Premises broadband technology, as opposed to the partial FTTP and partial Fibre to the Node rollout outlined by NBN Co executive chairman Ziggy Switkowski this week.
The Department of Defence has again renewed an extremely long-running IT services contract with Japanese technology giant Fujitsu which has been in place since 2005, when it was originally won by KAZ, as the pace of change within the department appears to be slowing down.
The National Broadband Network Company has confirmed that it has lost its third head of construction in three years, with the company's executive general manager of construction Richard Thorpe having resigned and set to leave the company shortly.
A new comprehensive study of public attitudes towards Labor's National Broadband Network project has found the initiative still enjoys very high levels of widespread public support from ordinary Australians, despite what the study described as an "overwhelmingly negative" approach to the project by print media such as newspapers.
Well-regarded IT executive Grahame Coles has resigned from his role as chief information officer at Victoria's massive Department of Human Services to take up a key position in the state's newly created central Office of the Chief Technology Advocate, with the department to conduct a national search for his replacement.
Westpac chief information officer Clive Whincup is set to leave his position just weeks after it was revealed the bank had dramatically shaken up its senior IT executive team, with retail giant Woolworths having reportedly confirmed the executive as its new CIO to replace outgoing IT chief Daniel Beecham.
Seasoned public servant Glenn Archer has resigned from his role as whole of government chief information officer and from the Federal Government, just a year after taking it up as part of the split of the Australian Government Information Management Office (AGIMO).
The UK Government has taken a startling new stance on major IT contracts, outlawing new deals larger than £100 million (AU$190m) and declaring that it's time the country moved past traditional arrangements with "legacy technology giants", in a move which appears to mirror similar State Government initiatives in Australia.
Global technology giant Microsoft has definitively told Australia's Federal Parliament that it does not have a back door in its software that would allow the company to provide access to the IT infrastructure of the Parliament, which would include private files and emails held by Members of Parliament, Senators and their staff.
As you might have noticed, Apple is currently celebrating the 30th anniversary of the birth of the Macintosh. Anthony Agius, the founder of Australian Apple forum MacTalk and long-time Mac lover, has posted what he bills as "a love letter for the Mac" on his blog.
NEC Australia managing director Alan Hyde has unexpectedly resigned from his role leading the local operations of the Japanese company, with the chief planning officer of NEC Australia, Tetsuro Akagi, to take his place.
The Victorian State Government has flagged plans to follow other states such as New South Wales and Queensland and shift to a 'cloud-first' procurement model for IT infrastructure, in a move flagged in the first major update to its detailed whole of government ICT strategy first published in February 2013.
Government systems could be redesigned from the ground-up to make it easy to reorganise, merge and demerge departments, so that a person's email system can be rapidly and easily moved from one agency to another, or the HR information of two departments can be consolidated in a merger at low cost.
South Australia's two major sides of politics have engaged in a war of words over the past week over various pledges to upgrading a 24-year-old IT platform underpinning the state's courts system, which its chief justice says is close to collapse and which needs tens of millions of dollars to replace.
The South Australian State Government has appointed the long-term executive director of the Department of Premier and Cabinet as its new whole of government chief information officer, to replace outgoing CIO Andrew Mills, who this month commenced the same role in Queensland.
Telstra has confirmed that the management console for its corporate cloud platform went offline for some of its customers for two days last week, in the second demonstration in less than a year that the company's cloud computing environment may not yet be as stable as the company would like customers to believe.
Westpac Banking Group has dramatically shaken up its senior IT executive team, slicing some responsibilities away from previous top IT dog Clive Whincup and reportedly making its chief technology officer Jeff Jacobs redundant.
The week-long outage of Myer's website starkly displays the fact that the company and its outsourcing partner IBM had failed to properly develop and test their infrastructure or put in place the most basic disaster recovery and business continuity plan, as well as highlighting the incredible immaturity of online retailing in Australia.
It is no longer appropriate in 2014 for Australians to refer to the Coalition's radically watered down version of Labor's pet telecommunications initiative as the "National" Broadband Network project, given the fact that it will leave the long-term future of up to a third of Australians' broadband services in doubt.
Technology media outlet Delimiter has filed a Freedom of Information request for a report reviewing the Federal Government's troubled Personally Controlled Electronic Health Records project begun under Labor, due to the fact that new Health Minister Peter Dutton has received but not yet released the sensitive document.
This is just a quick message to all readers to let you know that Delimiter is now officially on holidays, and to wish you a very Merry Christmas and a Happy New Year.
The New South Wales State Government has gone to market for storage as a service capabilities to replace its existing in-house storage solutions, in a move that will add to the rapid ramp-up of the state's adoption of cloud computing services.
Internode founder and NBN Co board director Simon Hackett has strongly defended the company's proposal to cancel the rollout of fibre broadband to around a third of Australian premises and re-use existing HFC cable networks owned by Telstra and Optus instead, stating that some of those criticising the plan have gotten it "simply wrong".
NBN Co's Strategic Review has found that it will not be possible to deliver the Coalition's stated policy goal of delivering broadband speeds of 25Mbps to all Australians by the end of 2016 or at the projected cost, and has recommended that up to a third of Australian premises theoretically already covered by HFC cable networks effectively receive no upgrade at all under a drastically revised deployment scheme.
Wondering who the new National Broadband Network chief executive will be? So are we, and reportedly we're going to find out very shortly.
Those of you who’ve been with us for a while will recall that the Northern Territory Government is more than a little annoyed at technology giant Fujitsu for what it sees as the company’s botched implementation of a new asset management system using software from German giant SAP. But what you may not have realised is just how annoyed the Territorians are. Well, to get the full feeling, you need to read this extraordinary statement made by NT Deputy Chief Minister and Minister for Corporate and Information Services David Tollner in Parliament last week.
Technology giant IBM has accused the Queensland State Government of trying to "rewrite history" through filing a new lawsuit against IBM over the botched Queensland Health payroll systems upgrade, despite the fact that the two parties had already come to a legal agreement on the issue.
In a move which will finally put paid to Telecom New Zealand's lengthy and frustrated failed adventure into Australia, second-tier telco TPG this morning revealed it would buy its ailing Australian division AAPT for $450 million.
The Queensland Government has been threatening to sue technology giant IBM over the Queensland Health payroll systems debacle for years, and who could blame it? Well, the only problem is that the former Labor Government actually already settled with IBM over the issue due several years ago to the need to get the system up and running. Despite this, the LNP administration in Queensland confirmed overnight that it had taken IBM to court.
Long-term Oracle Australia and New Zealand managing director Ian White has resigned from his post and will leave the company, ending an eight and half year tenure successfully leading the local operations of one of the globe's largest technology giants.
The Queensland State Government has gone to market to set up a whole of government cloud computing panel which would allow its many departments and agencies to purchase IT infrastructure services in this category from a set list of suppliers.
Malcolm Turnbull has flatly ignored a request to retract a highly inaccurate claim the Communications Minister made on national television last week in an attempt to discredit an important internal NBN Co analysis casting doubt on viability of the Coalition's NBN policy.
Federal Attorney-General George Brandis has reacted to the revelation of what a Queen's Counsel lawyer has stated are borderline illegal surveillance tactics by the Australian Signals Directorate by supporting the agency and accusing NSA whistleblower Edward Snowden of being an "American traitor".
Australia's peak electronic intelligence agency offered to share detailed information collected about ordinary Australian citizens with its major intelligence partners, the Guardian reported this morning, in moves that at least one high-profile lawyer says may have breached Australian law.
The past decade or so of failed technology policy in Australia sharply demonstrates the need for an independent think tank that would focus on developing viable, sustainable and popular technology policy and feeding it into the political process.
Just how rich is Commonwealth Bank chief information officer Michael Harte? Rich enough to buy his own mediterranean island, according to Ninemsn, which today detailed the executive's attempt to buy the island of Budelli off the coast of Italy.
Which console launch are you most excited about, and why? Am I right that the PlayStation 4 has most of the momentum at this point? Or is underdog Microsoft making a comeback with the Xbox One?
Minor Federal Government agency the Australian Transport Safety Bureau has revealed plans to refresh its staff PC fleet not with laptops, not with desktop PCs, but with Microsoft's Surface Pro 2 tablet, in one of the first known deployments of its kind in Australia.
Australian technology vendor Technology One has claimed that using major third-party systems integrators such as IBM and Accenture on major technology projects can add to the risk of "implementation disasters" such as the billion-dollar catastrophe with Queensland Health's payroll systems overhaul.
Technology media outlet Delimiter today confirmed it would appeal a move by the Department of Communications to block the release of new Communications Minister Malcolm Turnbull's 'Blue Book' incoming ministerial briefing under Freedom of Information laws.
Australian political parties and digital rights lobby groups today erupted in outrage after a Wikileaks leak of the intellectual property rights chapter of the Trans-Pacific Partnership trade agreement revealed Australians could be slugged with new draconian measures if caught infringing copyright online.
The Queensland Government has poached South Australia's whole of government chief information officer Andrew Mills to be its own central CIO, six months after it removed two-time incumbent Peter Grant from the position.
Communications Minister Malcolm Turnbull today announced that he had appointed three senior executives, including Simon Hackett, Internode founder and doyen of Australia's broadband industry, to be non-executive directors sitting on the board of the National Broadband Network Company.
The New South Wales State Government has unveiled plans for a massive technology-led project to consolidate a number of different enterprise resource planning systems onto just two new platforms, in a style of project which has historically led to cost blow-outs and extended project delays for similar initiatives accross Australian State Governments.
The Tasmanian State Government has dusted off plans up to eight year old to string optical fibre cables over power poles in a bid to speed up the deployment of National Broadband Network infrastructure in the state.
Four years after it first started talking about migrating its core banking platform to Celeriti, the next generation of CSC's Hogan system, and five years after it acquired St George, which already uses Hogan, top-tier bank Westpac has finally confirmed imminent plans to start taking action on the issue.
Greens Communications Spokesman Scott Ludlam has held his Senate seat in Western Australia following a controversial recount of the state's Senate vote in September's Federal Election, but the result is likely to be formally challenged by the rival Palmer United Party and may head to a by election because of the loss of 1,375 crucial votes.
The newspaper alleged, and Leighton has substantially verified, the fact that staff from Visionstream were suspected of aiding Silcar staff in stealing Visionstream tender files relating to a $240 million contract to deploy Optus’s 4G network, which the two contractors were competing to bid. I’ll have a separate article on that situation shortly. What you may not realise is that this not an isolated incident.
The new Coalition Federal Government has reportedly signalled plans to restart long-running talks between the telecommunications and content industries to deal with the issue of Internet piracy, despite the fact that a previous round of talks between the two sides under the previous Labor administration proved pointless.
Apple and Microsoft might be kicking goals when it comes to corporate tablet deployments, but one group of Australian state government agencies has baldly stated they prefer neither: Instead going to market for almost 6,000 tablets specifically using Google’s Android operating system.
The National Broadband Network Company has revealed plans to commence trials of the Fibre to the Basement and Fibre to the Node network infrastructure models, including use of the vectoring standard, as the Coalition’s plan to reshape Labor’s previously Fibre to the Premises-based NBN vision kicks into gear.
The group of pro-fibre National Broadband Network activists planning to publish advertisements in the local newspaper of Communications Minister Malcolm Turnbull have revealed the creative they will use to target the Liberal MP, headlining their ads with the admonition: “Malcolm, perhaps you haven’t heard us clearly.”
A sudden decision by German software giant SAP to end active development of its ailing Business ByDesign online software suite has left the New South Wales Government's premier cloud computing business systems pilot stranded without a future roadmap.
Former Home Affairs and Justice Minister Jason Clare, a politician with no previous known history in the Communications portfolio, has been appointed Shadow Communications Minister, with experienced former telco lawyer Michelle Rowland to assist him in opposing sitting Minister Malcolm Turnbull.
Ex-Communications Minister Stephen Conroy has acknowledged that the private contractor model which NBN Co attempted to use in its national fibre rollout has failed due to the inability of the company's partners to deliver on their commitments, in an admission which again raises the possibility of Telstra being brought back in to assist with the rollout.
NBN Co's latest set of quarterly rollout figures show the company's rollout progress remains extremely slow across Australia in general and has actually gone backward slightly in the state of Tasmania, as evidence continues to pile up that the company is not capable of delivering on Labor's Fibre to the Premises-based NBN vision in a timely manner.
A crowdfunding campaign which aimed to raise $15,000 to place pro-FTTP NBN ads Malcolm Turnbull’s local newspaper has massively blown its original target in a matter of days, with almost $40,000 being pledged to the cause so far.
UK retail chain Morrisons has poached long-term Woolworths chief information officer Dan Beecham, in a move aimed at applying the executive's substantial skills in retail IT transformation to IT systems Morrisons itself has admitted are severely aged.
Technology giant Microsoft has revealed plans to break the monopoly which its partner Telstra has on selling its Office 365 software as a service productivity suite in Australia, in a move which will widen the software's ecosystem substantially.
Publicly funded broadcaster SBS today launched a highly anticipated Android version of its on-demand Internet TV viewing platform, but limited the launch to those Australians with Samsung devices, in a move stimulated by a co-development effort with the Korean manufacturer.
As expected, Communications Minister Malcolm Turnbull this afternoon confirmed former Telstra and Optus chief executive Ziggy Switkowski had been appointed as executive chairman of NBN Co, with most of the company's board departing and NBN Co chief executive Mike Quigley to leave the company.
Technology-focused Greens politician Scott Ludlam has formally lost his Senate seat in Western Australia, the Australian Electoral Commission confirmed today, in a move which will be interpreted as a substantial blow to the digital rights movement in Australia.
Want to read the massive, 545 page departmental briefing document which Malcolm Turnbull received when he was sworn in as Communications Minister several weeks ago? We do too, but we'll need your help; so we've launched a $2,000 Pozible campaign to crowdfund access to it under Freedom of Information laws.
The Federal Department of Foreign Affairs and Trade has kicked off a huge outsourcing initiative which is slated to see several hundred million dollars ploughed into a substantial upgrade of the department's far-flung global fundamental IT infrastructure, including both telecommunications and desktop platforms.
A leaked draft copy of NBN Co's latest corporate plan has provided further confirmation debunking the Coalition's claim that Labor's all-fibre version of the NBN could cost as much as $94 billion, as evidence continues to stack up that deploying fibre to the premises is not as expensive in Australia as previously thought.
The NSW Government has finally confirmed it is looking to follow Victoria with CenITex and may outsource key chunks of the IT shared services work being done by ServiceFirst and Businesslink.
Communications Minister Malcolm Turnbull appears to have drastically modified the Coalition's policy stance on the National Broadband Network just weeks after the Federal Election, declaring the Coalition was not wedded to its fibre to the node model and was "thoroughly open-minded" about the technology to be used in the network.
New South Wales' outgoing auditor-general has published a brief whitepaper outlining the major causes of project failure in the state government and what can be done to address the issue, specifically calling out IT projects as having a bad track record in the area.
The level of hysteria over the past 24 hours over Malcolm Turnbull's entirely predictable decision to refresh NBN Co's board has been laughably absurd, and starkly demonstrates the lack of understanding the media has about the National Broadband Network in general. Take a chill pill, people: The Coalition is not "trashing" the NBN or "setting it up to fail". The sky is not falling.
The entire board of Labor's ill-fated National Broadband Network has reportedly resigned, a victim of the poisoned relationship which had sprung up over the past year between the project's management and new Communications Minister Malcolm Turnbull.
Outspoken Freelancer.com chief executive Matt Barrie today noted that the company would turn down the offers it had received to sell to a larger group or take investment, instead flagging plans to list on the Australian Securities Exchange later this year and continue the drive to develop Australia's home grown technology industry.
The Department of Finance and Deregulation has kicked off a major effort to examine the Federal Government's use of enterprise resource planning systems, with a view to optimising how the public service uses such platforms in the long-term.
The Queensland State Government has revealed plans to engage in a comprehensive IT outsourcing exercise involving its statewide health department, in the newest plank in its strategy to overhaul Queensland Health's extremely troubled IT support systems and processes.
Communications Minister-elect Malcolm Turnbull has savagely attacked a University of Queensland lecturer for a seemingly innocuous article analysing rising online dissent towards the Coalition's NBN policy, inaccurately labelling the academic's article as "false" and "misleading", and claiming that it was "a disgrace".
Just several months after the plans leaked to the media, the Victorian Government has gone to market for IT outsourcing partners to replace large chunks of the service delivery functionality currently provided by its extremely troubled IT shared serices agency CenITex.
A review of Queensland's police and law enforcement resources has found the Queensland Police Service's (QPS) technology capability is "significantly behind" that of comparable police forces in other jurisdictions, with archaic stand-alone IT systems lacking interconnection and modern technology not available to support officers in the field.
The long-held vision dreamt up by senior Labor politicians Stephen Conroy and Kevin Rudd in 2009 of a universal fibre broadband network covering Australia is officially dead, with a solid election victory set to sweep the Coalition into power and a technically inferior fibre to the node plan into Australia’s streets.
Shadow Communications Minister Malcolm Turnbull has been forced to issue an embarassing retraction regarding the publication of a new online child safety policy late yesterday afternoon, which had initially stated that the Coalition was planning to resurrect Labor's failed mandatory Internet filtering scheme.
In an article on Delimiter 2.0 today (subscriber content), I argue that the Greens are the best option for technologists in the Federal Election, winning out over the Pirate Party by a nose.
The New South Wales State Government has formalised its already extremely proactive and positive approach towards the adoption of the new class of cloud computing services within its operations, issuing a new cloud computing policy this week which forces departments and agencies to consider the cloud when undertaking ICT procurements.
Shadow Communications Minister Malcolm Turnbull this afternoon said a rollout of VDSL technology in a housing estate in Sydney and already delivering 100Mbps download and 40Mbps upload speeds demonstrated the strengths of the Coalition's rival NBN policy, which will use a similar rollout style.
The Coalition has released a wide-ranging policy on how it would develop Australia's digital economy and government use of IT, in a move which broadly appears to place it on an even footing with the current Labor Federal Government and commit it to many of the same existing initiatives.
The Department of Defence's widely respected chief technology officer Matt Yannopoulous will replace Tony Kwan as chief information officer at the Department of Immigration and Citizenship, it was revealed this week.
The Queensland State Government this morning launched an ICT Action Plan containing dozens of measures designed to transform its extremely troubled ICT project and service delivery capabilities, as well as switching on its US-style ICT dashboard designed to give onlookers direct information about the state of its ICT projects.
Communications Minister Anthony Albanese has controversially claimed that the Coalition's fibre on demand service could cost end customers as much as $50,000, as the debate escalates about which major side of politics is presenting a more accurate picture of National Broadband Network finances going into the Federal Election.
SAP and HP announced this morning that they would be provided HANA as a service, and (for once), Australia is the first location globally to be able to access it.
Whose fault is the failure of Kogan Mobile, just nine months after it launched? Who should take responsibility for the fact that 120,000 Australians are about to have their prepaid mobile plans chopped off at the leg? Kogan itself? Its upstream partner ispONE? Telstra? Or should Kogan’s customers have expected all along that the offer the company took to the market was too good to be true? In this (subscriber only) piece for Delimiter 2.0, I argue every party to the process contributed to the fiasco.
The troubled mobile division of consumer electronics giant Kogan has accused Telstra of misleading the public about the telco's willingness to continue to support Kogan's mobile customers abandoned by the failure of wholesale ispONE, in a furious statement alleging commercial impropriety by Telstra on a range of fronts.
The NSW State Government has claimed initial success in its high-profile deployment of a cloud-based ERP consolidation project at the NSW agency of Trade and Investment, claiming that so far the project has been delivered "on time and on budget", but with a large chunk of the work still to go.
Federal Attorney-General Mark Dreyfus has flatly refused to take part in a live election interview on key technology issues in his portfolio, such as copyright reform, data retention, telecommunications surveillance and Internet piracy, stipulating instead that all questions on the issues must be submitted in writing.
Shadow Health Minister Peter Dutton has taken a pickaxe to the Federal Government's Personally Controlled Electronic Health Record (PCEHR) scheme, claiming the costly project was "more about spin than about outcomes for patients".
The collossal success of the Commonwealth Banks's Kaching mobile, social and NFC payments system demonstrates starkly what Australian chief information officers can achieve when they put their mind to it and how rapidly Australians will take up good technology and is a perfect case study for how IT can align with the business to achieve real business outcomes.
The University of Queensland has revealed plans to deploy a significant swathe of private cloud infrastructure, as it ramps up plans to provide its individual faculties and divisions with a centralised pool of computing resources that can easily provision hundreds of virtual servers.
Communications Minister Anthony Albanese has rebuffed an open invitation to debate his opposite Malcolm Turnbull in a formal televised election debate at the National Press Club on the topic of the National Broadband Network, stating that he would prefer instead to debate Nationals Leader Warren Truss in the Infrastructure and Transport portfolio.
Australia's Federal Attorney-General Mark Dreyfus has made an extraordinary public statement that former CIA and NSA operative Edward Snowden and accused WikiLeaks collaborator Bradley Manning are not technically "whistleblowers", claiming that the information they had released publicly related to no wrongdoing by government agencies.
Malcolm Turnbull appears to have made a deliberate attempt to mislead the public about the cost of connecting to the National Broadband Network's upcoming 1Gbps fibre service, claiming on national television last night that such connections would cost "at least $20,000" a month, despite the fact that the Shadow Communications Minister is aware the cost is likely to be much less.
The nation's largest telco Telstra has declared itself "agnostic" as to whether Labor or the Coalition has the best method of deploying faster broadband under the National Broadband Network project, stating that it is "very happy" to work with either major side of politics.
The Queensland Government has explicitly banned its departments and agencies from entering into any new contracts with diversified IT products and services company IBM until the company demonstrates that it has improved its governance and contracting practices, in an extraordinary move taking place in the wake of the Queensland Health payroll disaster which IBM held a key role in.
The Queensland Government's formal inquiry into the payroll systems upgrade debacle at Queensland Health has found damning allegations of procurement impropriety in the appointment of IBM as prime contractor for the initiative, and has concluded that Big Blue should never have won the contract in the first place.
Highly acquisitive Internet service provider iiNet has revealed plans to buy Adelaide-based ISP Adam Internet, swooping in quickly on the company following the collapse of a controversial deal that would have seen it bought by Australia's incumbent telco Telstra.
The Federal Government has admitted it has as of yet taken no action to improve the transparency and accountability of the unilateral use by individual departments and agencies of an obscure section of the Telecommunications Act to force telcos and ISPs to block websites suspected of conducting illegal activities.
According to the Financial Review, PCs made by Lenovo have been banned from the “secret” and ‘‘top secret” networks of the intelligence and defence services of Australia, the US, Britain, Canada, and New Zealand, due to similar spying concerns as have been published about Chinese networking vendor Huawei.
Opposition Leader Tony Abbott has inaccurately claimed that the rollout of Labor's National Broadband Network in Tasmania will take "80 years" to complete, in what Labor's Regional Communications Minister Sharon Bird immediately labelled a deliberate attempt to deceive residents and businesses in the state.
Australian e-commerce software as a service firm Bigcommerce revealed overnight that it had picked up a further US$40 million in funding, taking its total investment from the US venture capital scene to some $75 million and further illustrating the rapid growth of Australia's startup scene.
The Federal Government has lived through half a dozen major ICT projects over the past decade. Customs had its Cargo Management Re-engineering overhaul, Immigration had Systems for People, Tax had the Change Program, and Defence is still wrangling with its desktop virtualisation and PMKeys undertakings. Now we can add one more to the list: The Department of Human Services' ambitious project to revamp the Child Support Agency's key ERP system, previously known as 'Cuba'.
According to Ovum research director Steve Hodgkinson, there are lessons to be learnt from the poor outcomes of whole of government ICT strategies in Australia; revolving around the need for innovation to be pushed through individual departments.
Communications Minister Anthony Albanese this morning claimed a firm hired by a law firm acting for NBN Co's board of directors was a "public relations company", despite the fact that the firm concerned, Bespoke Approach, is listed on the Federal Government's register of lobbyists and employs former senior politicians for the purposes of providing political management services.
The fraught relationship between the board of the National Broadband Network Company and Shadow Communications Minister Malcolm Turnbull has spilled into the public, with a series of sharply antagonistic letters between the two parties being published that highlight the depth of the antagonism felt on each side.
This morning Delimiter gets a sister site, Delimiter 2.0. It'll feature longer, in-depth articles, but no advertising, and be monetised through a monthly subscription. Let us know what you think!
The National Broadband Network Company's founding chief executive, Mike Quigley, announced today that he would retire from the company and from corporate life, after four years of tumultuous life setting up NBN Co and initiating the construction of the NBN.
Over the next two days (today and Thursday), Delimiter will be on a publishing hiatus, while we work on a substantial other project behind the scenes, entitled Delimiter 2.0. If really important news breaks, then we will cover it, but for this two day period most of our energies will be going towards a separate project.
A policy which stipulates that only one individual in the whole Federal Government can approve the use of IT assets in a certain manner is, by definition, asinine and irrational.
The Federal Attorney-General's Department has been forced to admit that statements it made in May in a Senate Estimates committee hearing that it had not drafted any legislation around the contentious issue of data retention were untrue, in a move which adds to existing questions about the department's integrity and transparency.
Queensland ICT Minister Ian Walker has defended the Government's minimalistic response to the grave implications contained in the state's recent ICT Audit, arguing that an ICT Strategy document published today of only a dozen pages with sparse detail was "not brochureware" and in fact represented a "solid" first step for the state.
The National Broadband Network Company this afternoon confirmed it had met its revised targets for the rollout of its fibre network to the end of June, revealing that at the end of last month it had connected a total of 207,500 premises; a figure in the middle of its target range of between 190,000 and 220,000.
Global protests against the PRISM surveillance program operated by the Unites States' National Security Agency are slated to spread to Australia this Saturday, with a broad coalition of political and digital rights groups banding together to hold actions in major cities around Australia from lunchtime.
Prime Minister Kevin Rudd has reportedly appointed Anthony Albanese, one of his key lieutenants during his leadership coup and an experienced senior Minister, to replace Stephen Conroy as Communications Minister in his new cabinet.
For all his flaws and missteps, Stephen Conroy has been an incredible reformer and revolutionary force for change in Australia's technology sector over most of the past decade. He will ultimately be remembered as Australia's greatest ever Communications Minister; a visionary who almost single-handedly drove the creation of the National Broadband Network.
Communications Minister Stephen Conroy has reportedly resigned his post in the wake of Kevin Rudd’s successful challenge for the leadership of the Federal Labor Party, after declaring earlier this week that he would not serve in a new Rudd Cabinet.
In a move which will be seen as a challenge to the efficacy of Australia's new R18+ video game classification category, the Classification Board yesterday revealed that it had refused to classify the upcoming title Saints Row IV, due to what the board said was implied sexual violenace and illicit drug use.
Yesterday it was widely reported that the Federal Government had 'shelved' its data retention plans, walking away from the controversial proposal to monitor all Australians' communications. But the reality is the complete opposite: Data retention is still being actively considered as a policy and will shortly return to plague Australia once again.
The Parliamentary Committee examining the Government's controversial national security reforms has recommended that the data retention segments of the reforms go through the committee process once again and criticised the Attorney-General's Department for the cloak of secrecy it has hung around the issue.
If you've been following state government IT in Australia for as long as I have, it starts to get easier and easier to see major IT project failures before they even happen. And NSW Police just popped up a doozy.
Venture capital and private equity firm M. H. Carnegie has revealed it is preparing to launch an $120 million venture capital fund using local user interface and digital marketing firm Vivant as an incubation facility, in one of the more unusual such collaborations seen so far in Australia.
For those of you wondering just how much access the Australian Government has access to from the US Government's controversial PRISM spying program? Wonder no more. According to The Age, it's bucketloads -- enough that the Government has had to build a new datacentre to contain it.
Anew audit report coming out of Queensland has sharply criticised a number of major Queensland Government departments (including the IT Minister’s own Department of Science, Information Technology Innovation and the Arts, the Department of Transport and Main roads and the Treasury, as well as the Brisbane City Council) for having zero plans to deal with IT security issues. Surprise!
Ninety percent of the Queensland Government's ICT systems are outdated and will require replacement within five years at a total cost of $7.4 billion, the state's first comprehensive ICT audit released today revealed, as Queensland continues to grapple with the catastrophic outcome of years of "chronic underfunding" into its dilapidated ICT infrastructure.
Those of you who thought that the Queensland Health payroll debacle had gone away, think again. The LNP State Government landed its annual budget this week, and included in it is a massive dollop of change for the ailing project, which continues to bedevil the department and the State Government at large, as well as the politicians and partners involved.
If you were the chief information officer of a major education department and wanted to deploy a mass tablet rollout to thousands of students, would you pick Apple’s dominant iPad platform, which owns the majority of the tablet market? Or perhaps you’d go with the fastest-growing competitor and pick Android? That’s probably what we’d do. However, Queensland’s Department of Education has ignored both these options and gone for a Windows 8 model from Acer.
The nation's biggest telco Telstra has announced a wide raft of new measures designed to ensure safety around the handling of dangerous asbestos materials in its pits and pipes, as concern continues to grow regarding the issue unearthed by the rollout of the National broadband Network.
One could be forgiven for thinking that the word “cloud computing” is in vogue in Australian Governments at the moment.
The Federal Government has acknowledged that a third agency, beyond ASIC and the Australian Federal Police, has been using the Telecommunications Act to unilaterally block certain websites, with bureaucrats refusing to disclose which agency was involved, apart from stating that the issue was "a national security matter".
In a move which appears to reverse its previous approach based on Microsoft's file formats, the Australian Government's central IT decision-making agency appears to have decided that it will standardise its office documents on the Open Document Format going forward.
The Queensland Government has reportedly "removed" its whole of government chief information officer Peter Grant from his position, just 18 months after the executive was appointed to the role for the second time.
Australia and New Zealand Banking Group has revealed it will be one of the first companies globally to trial using IBM's Watson expert data retrieval platform to attempt to enhance the quality of data available to the bank's customer service team, in a move that could eventually lead to Watson taking questions from customers themselves.
Dramatic internal documents leaked from CenITex this week have revealed that the Victorian State Government plans to turn the IT shared services agency into a 'broker', rather than a provider of services, and that the Government is considering outsourcing massive chunks of CenITex's work.
Microsoft this morning revealed plans to offer its Windows Azure platform as a service from Australian datacentres located in Sydney and Melbourne, in the latest move by a global technology giant to offer cloud computing services from Australian facilities to meet local demand and address concerns around data sovereignty.
Not all of the hype around IT security can be believed at the moment — several times when your writer has investigated so-called ‘hacking’ attacks in recent months, we’ve found only low-level script-kiddie-type of behaviour at the bottom of the situation. However, there definitely are some serious break-ins around, as chronicled in this somewhat disturbing article published in late April by citizen journalism site The Citizen.
Fast-growing Mexican restaurant fast food chain Guzman y Gomez revealed this week that it has upgraded its previous MYOB-based accounting system to a comprehensive business platform from software as a service vendor NetSuite, to help support the chain's ongoing expansion plans.
The Australian Securities and Investments Commission revealed tonight that it had in fact blocked "numerous" websites over the past nine months which it suspected contained illegal material, as fears about the extent of the agency's covert Internet filtering scheme continue to grow.
The Federal Government has confirmed its financial regulator has started requiring Australian Internet service providers to block websites suspected of providing fraudulent financial opportunities, in a move which appears to also open the door for other government agencies to unilaterally block sites they deem questionable in their own portfolios.
The Federal Attorney-General's Department has denied any involvement in a controversial event in April which saw some 1,200 websites wrongfully blocked by several of Australia's major Internet service providers, claiming that neither it nor the Australian Federal Police were involved, despite ISPs blaming the Government for the move.
Cloud services break the cycle of agency investment in dedicated ICT solutions that are difficult or impossible to share. In contrast, each procurement of cloud services incrementally develops the capacity of the vendor to offer the same service to other agencies. A policy position of “cloud services first” is a strategic commitment by government to the development of the next generation of shared services.
Over the past month, the Queensland State Government has repeatedly declined to release the whole of government ICT audit it conducted last year. However, there are signs the state is making progress on plans to address wide-spread problems in ICT project and service delivery which have bedevilled many of its departments and agencies over the past half-decade.
Shadow Communications Minister Malcolm Turnbull has dismissed the latest update to the rollout plans for Labor's National Broadband Network project as a "fantasy", pointing out that the initiative has been under way for four years but has failed to meet its targets and has only successfully rolled out infrastructure to a "miniscule" number of premises.
Small Australian bank Members Equity Bank (ME Bank) has issued a joint statement with Microsoft claiming that using Linux as its core operating system underpinning its new core banking platform would cost $100,000 more than using a platform based on Windows Server 2012, but without providing any evidence for its claim.
The release of the Coalition's new National Broadband Network policy had a dramatic effect upon support for Labor's existing policy, analysis of polling data shows, with a large chunk of Coalition voters abandoning their previous long-term support for Labor's existing NBN policy in favour of the new Coalition alternative.
You couldn’t exactly say that the Australian division of IT services company Gen-i was in rude health, with the company revealing in mid-March that it would sack most of its staff and stop competing for most local contracts, as it shifted focus to only serving Trans-Tasman contracts as per the instructions of its parent Telecom New Zealand. However, according to CRN, things may be even more dire
Australian Android users will soon have an alternative source for sourcing paid and free mobile apps, but will they embrace it? Yes, if the first analysis of Amazon Appstore sales figures – which suggests the site is rapidly increasing its appeal to US consumers as a source of paid apps – is any indication.
blog Even as it marks the tenth anniversary of iTunes and its companion iPod device, Apple’s first profit decline in a decade has many observers contemplating the future of the pioneering company – and asking whether Steve Jobs’ spirit of innovation has in fact passed along with the company’s co-founder.
A high-profile takedown is sure to send shockwaves through the hacker community after the Australian Federal Police arrested a 24-year-old IT worker on a variety of charges that could land him up to 12 years in jail.
If there was any question whether Samsung has become a superstar of the smartphone market, it was put to rest with last night’s Sydney Opera House launch of its flagship Galaxy S4 phone – in which the mobile giant pulled out all the stops to show the world the device that it hopes will consolidate its market lead over rival Apple’s iPhone 5.
It’s been hailed as the vanguard of wearable computing, derided as a plaything of perverts and stalkers, and in a Seattle bar even though it’s not broadly available in the wild and is still untold months from release. No doubt about Google Glass is already brewing a firestorm of controversy – and its possibilities for public snooping have proved worrying enough to Australia’s privacy watchdog that he has requested a meeting with Google to discuss its implications.
Many performance and functionality-minded application developers, who are shifting back to proprietary mobile apps after growing disillusioned with the limitations of HTML5, will find solace in today’s launch of a cross-platform development tool that allows Windows, Mac OS X, iOS, Android and Windows RT apps to be written using the popular C++ and Delphi development languages.
Australia’s market recently dodged a potential merger that would have created an NBN-era telecommunications behemoth by combining M2 Telecommunications and iiNet.
New figures out of customer experience research house Fifth Quadrant suggest that older Australians, despite being less enthusiastic adopters of social media and smartphone apps, are as keen as younger Australians to use Web-based chats to interact with customer service representatives during online transactions.
A growing amount of information on the costs of NBN Co’s fibre-to-the-premise (FttP) rollout may have brought some long-wanted clarity to the national broadband network (NBN) debate, but calls by NBN joint parliamentary committee chair Rob Oakeshott for a revised NBN Co corporate plan – to account for potential changes due to the election of a Coalition government and implementation of that party’s alternative NBN – confirm the government is facing increased scrutiny as observers push for further transparency in the pre-election NBN debate.
The election’s just months away and it’s game on at NBN Co, which this morning announced it will add three more speed tiers to its services, now offering a maximum 1Gbps wholesale service at a wholesale access price of $150 per month.
Forget big sales, exclusive brands, and big marketing campaigns: when it came to getting customers through the door over and over again during the 2012 London Olympics, the best marketing tool for Westfield’s Stratford City shopping centre turned out to be the promise of free Wi-Fi and a place to recharge spent mobile batteries.
Australian businesses expect massive change from the NBN and are rapidly warming to the potential role of NBN-driven teleworking, but most still aren’t ready for the changes the network will bring, a major survey of business readiness has concluded.
This is the transcript of a speech given by Australian Government chief technology officer John Sheridan to a conference entitled “Tomorrow Ready CIO” in Canberra. It covers the developing use of cloud computing by the Australian Government and the measures undertaken by the Department of Finance and Deregulation to provide guidance and procurement support for agencies using the cloud. Sheridan's major point is the need for CIOs to be brokers, not blockers, of cloud services.
The New South Wales State Government has invited technology vendors to register their interest in providing cloud computing-based services from its two new datacentres being constructed to consolidate the IT infrastructure needs of its departments and agencies state-wide.
The Coalition this morning released its long-awaited policy alternative to Labor's flagship National Broadband Network project, promising Australians download speeds of between 25Mbps and 100Mbps by the end of 2016 and 50Mbps to 100Mbps by the end of 2019, at a projected reduced total cost of $29.5 billion.
So today is the day we’ve all been waiting for. The day when the Coalition finally releases its rival telecommunications policy to go up against Labor’s flagship National Broadband Network project. Sadly, so far we still don’t have the actual policy documents which detail the Coalition’s plans; they’ll (presumably) be released later today.
The Australian Federal Police said on Friday afternoon that a 17-year-old youth suspected of being a member of the rogue Internet activist collective 'Anonymous' had appeared in Parramatta Children's Court on charges related to "unauthorised access to computer data".
Telstra has confirmed that it suffered a major outage in its high-end corporate cloud computing platform last week that left a number of its most high-profile customers without some of their services for a period as long as 24 hours.
Reviewing the FetchTV PVR/IPTV/video on demand service offered by ISPs such as iiNet and Optus is becoming a yearly tradition for Delimiter. The first two times we reviewed the service, we found it lacking. But in our opinion, the company's new set-top box and associated service launched this year puts it in a whole new ball-park and makes it the premiere such offering in Australia. Read on to find out why.
The National Broadband Network Company is reportedly being forced to re-do portions of its fibre rollout in some areas because of the incompetence of its contractors, according to leaked documents the Financial Review newspaper published from within the company this morning.
The South Australian State Government has issued a new whitepaper designed to provoke discussion of its future ICT strategy, promising as part of the document that from now on, it won't pursue "big ICT projects" any more, with all technology-related initiatives to last 90 days at most.
Adobe appears to have given a number of misleading and highly contestable answers to key questions posed to the software giant by the Federal Parliament's inquiry into IT price hikes in the Australian market, in a move which builds on questions currently being debated about the company's future relationship with its customers.
This brief speech was read by Apple Australia managing director Anthony King to Australia's House of Representatives' Standing Committee on Infrastructure and Communications last week on Friday 22 March. As far as Delimiter is aware, it represents the longest and most detailed statement technology giant Apple has made with respect to its operations in Australia over at least the past decade.
With its rollout schedule significantly delayed yet again, its contractual and political relationships on the rocks and its transparency thrown out the window, it's apparent that NBN Co is not delivering the National Broadband Network the nation was promised. So what's the future of this great Australian dream?
Freelancer.com chief executive Matt Barrie has published an impassioned article on his LinkedIn profile strongly heavily criticising the Government for its underinvestment in the technology sector, which he said had led to a situation where Australia is devoid of good IT talent and "missing out" on the ongoing industry revolution.
Last night the Financial Review reported that NBN Co chairman Harrison Young (pictured) was planning to quit as the company's chairman, with current board member Siobhan McKenna to step into his place.
Maverick online retailer Ruslan Kogan has blamed an upstream wholesale Telstra partner for a policy which has seen some early adopters of his company's "unlimited" mobile plans dumped for using too much of their quota.
A new poll has shown that support for Labor's National Broadband Network project has risen over the past few months to a total of 73 percent, adding to a long-term trend of enduring support for the initiative demonstrated over the past several years; with even a majority of Coalition voters supporting the project.
According to a cluster of media releases and company presentations issued to the Australian Stock Exchange this morning, fast-growing telco M2 Telecommunications has bought independent ISP Dodo for $203.9 million and has made an offer for similarly independent ISP Eftel for $44.1 million.
Shadow Communications Minister Malcolm Turnbull has publicly claimed that Labor's National Broadband Network project could could cost as much as $100 billion to build, despite the company’s own estimates showing that it will require around $37 billion of capital injection from the Government and eventually make a return.
The Australian division of IT services company Gen-i Australia this morning revealed it would cut its staff numbers from 180 to 60 and stop competing for most contracts on the market as it focuses only on Trans-Tasman contracts as per the instructions of its parent Telecom New Zealand.
The Reserve Bank of Australia has on several occasions been the target of targeted malicious email traffic that sought to help external attackers breach the organisation's IT security systems, it was revealed this morning, although it is believed the bank was able to fend off the attacks before they got access to any sensitive information.
Communications Minister Stephen Conroy has harshly criticised both The Australian newspaper and the Australian Broadcasting Corporation for what he said were "outrageous" attempts to vilify and discipline senior ABC journalist Nick Ross for merely doing his job in comparing the Coalition and Government NBN policies.
Australia Post chief executive Ahmed Fahour gives a great speech about the Digital Economy and how it's impacting Australia Post.
We're pleased that John Sheridan has published the complete text of a lengthy speech he recently gave explaining his new role as Australian Government chief technology officer. Plus, he does so using a stack of cool lego pictures and a Cylon from Battlestar Galactica. Really, what else could you want?
Petrol and convenience store retailer Caltex has revealed it has completed a large migration away from IBM's ailing Lotus Notes/Domino platform and onto Microsoft's Office 365 cloud email system, alongside other associated technology deployments such as an upgrade of the company's desktops to Windows 7.
National broadband provider Exetel has launched a dozen new pricing plans on the National Broadband Network's infrastructure which feature unlimited off-peak downloads between 1AM and 9AM in the morning.
Malcolm Turnbull has over the past several weeks given several conflicting messages on how the cost/benefit analysis into Australia's future broadband needs that the Coalition has promised to conduct upon taking government would actually be carried out, with at least three separate approaches being cited by the Shadow Communications Minister at different times.
Australia's peak music industry organisation has claimed that the rollout of the National Broadband Network could have "disastrous results" for the local music industry due to the lack of "graduated response" or "site blocking" processes to stop the "serious problem" of Internet-based piracy of music.
Malcom Turnbull has rejected out of hand a suggestion by Mike Quigley that Australia's telco industry independently back a study into the best technology to deliver Australians the next-generation of broadband infrastructure, with the Shadow Communications Minister describing the NBN Co chief executive's move as a "cheap stunt".
What would you do if you were a multinational technology vendor who the Federal Government was currently chasing over “double Dutch sandwich” tax avoidance techniques which could have cost Australia hundreds of millions of dollars? You’d probably dispatch your global chief financial officer with some hot new technology to hold private briefings with Prime Minister Julia Gillard.
Following the resignation of Ros Bates last week, Queensland Premier Campbell Newman has appointed Ian Walker to replace Bates as the state’s Minister for Science, Information Technology, Innovation and the Arts. Did we mention that Walker appears to have no experience dealing with information technology, given his extensive background as a 35-year veteran of law firm Norton Rose?
Beleaguered Queensland Minister for Science, IT, Innovation and the Arts Ros Bates today revealed she would quit her position effective immediately, following a string of controversies and health problems which have dogged the politician since the state's LNP administration took power in March 2012.
Adobe global president and chief executive Shantanu Narayen visits Sydney in the midst of a high-profile crisis regarding the company's Australian pricing.
The Victorian State Government has released the final version of a new whole of government information and communications technology strategy containing hard deadlines for goals, with which it aims to start addressing extensive IT project and service delivery issues which have resulted in more than a billion dollars in budget overruns and a string of failed IT projects over the past half-decade.
Federal Parliament has issued documents formally compelling major technology vendors Apple, Microsoft and Adobe to compulsorily appear before its committee investigating price hikes on technology products sold in Australia, in a move that finally ends months of stalling by the vendors, who have proven unwilling to voluntary discuss their pricing strategies in public.
The New South Wales State Government today kicked off two trials of virtual desktop and cloud email services, in a move which could eventually signal a mass migration of some 30,000 government users into the cloud and which represents one of the first concrete steps by the state into the new cloud computing landscape.
The outspoken chief executive of crowdsourcing company Freelancer.com has posted an extensive diatribe online calling for the Australian Computer Society to be disbanded, describing the professional body as a "joke" and being run by "f*cking morons".
Opposition Leader Tony Abbott this afternoon confirmed the Coalition would take Shadow Communications Minister Malcolm Turnbull's fibre to the node-based broadband plan to the Federal Election as its broadband policy and appeared to hint that Turnbull would become Communications Minister in an Abbott administration.
The Victorian Department of Business and Innovation has gone to market for a major Infrastructure as a Service (IaaS) solution, in a move that comes on the back of a successful Software as a Service deployment at the department and signals its plans to become a leader in the state government in the cloud computing arena.
Technology giant Apple has revealed it had a record year in terms of revenues and profits from its Australian operation over the past year, raking in revenues up 23 percent to almost $6 billion, as new iPad and iPhone launches sent the company’s finances into the stratosphere over the past 12 months.
The Tasmanian Government has flagged plans to overhaul its dated whole of government human resources and payroll systems, in a move which will affect some 28,000 employees and may see the state shift its systems into a cloud computing/software as a service model.
Oracle co-president Mark Hurd has used a visit to Australia over the past week to officially launch the company’s second local datacentre, which the US enterprise IT giant will use to expand the variety of cloud computing and hosted services it provides locally to Australian customers.
Oracle's global co-president Mark Hurd is in Australia to meet with key clients and to catch up on his tennis.
New Federal Government super-department the Department of Human Services has revealed it suffered 137 IT outages thoughout the year to the end of September 2012, with dozens of instances where customers of services such as Centrelink were unable to access online services through Centrelink's web site.
The National Broadband Network Company today confirmed it had made its head of construction Dan Flemming redundant, just 18 months after he was appointed, in a move that marks the second time the leadership of the company's construction team has changed in less than two years.
Retail giant Woolworths has confirmed the jobs of some 64 in-house technical staff will be affected as part of a wide-ranging IT infrastructure outsourcing contract inked last year with Indian IT services company WiPro.
If you have even the slightest interest in government IT or technology project management, we recommend you sit down with a cup of tea and your tablet and read this epic rant by Australia's new chief technology officer John Sheridan. It's worth it.
The National Broadband Network Company has again declined to release hard data measures relating to the rollout and uptake of its fibre infrastructure in the last quarter of 2012, stating that the figures were still being "finalised", despite stating the release of more nebulous rollout data last week meant it was meeting its targets.
The Federal Government has announced it will split its troubled IT strategy division the Australian Government Information Management Office in two, promoting internal staffers into two new chief information and technology officer roles in line with the recommendations of the Reinecke review regarding the agency’s future.
NBN Co has confirmed it will shortly release updated statistics relating to how many premises its predominantly fibre network was deployed to over the last quarter of 2012, in what is expected to be an extremely closely watched announcement which will do much to qualify the network’s progress ahead of the upcoming Federal Election.
It's time. One of Australia's greatest ever IT disasters is now going to have the *ahem* privilege of having a royal commission conducted into how precisely it went wrong.
The Tasmanian Government has gone to market for an Infrastructure as a Service (IaaS) or private cloud solution that can be used across its operations, telling potential suppliers that any supplied option must be located in the state and that it envisages transitioning most of its services to the environment in the long-term.
The New South Wales Government has given further signs that it is moving to adopt the kind of ‘cloud-first’ IT procurement strategy which jurisdictions such as the United States, United Kingdom and New Zealand have pursued over the past several years, in a move which could fundamentally change the way the state buys and uses technology.
Last week Malcolm Turnbull delivered a series of very strong, evidence-based answers to key questions about his rival NBN policy, demonstrating that he would be a safe pair of hands to steward the nation’s broadband future. But, despite his eloquence and depth of knowledge, the Liberal MP has still failed to convince Australia’s technical community that his policy is better than Labor’s.
It's finally happened. After years of expressing concern about the privacy risks, regulatory challenges and technical inadequacies of the new clutch of technologies broadly known as “cloud computing”, Australia's financial services sector has embraced the new paradigm wholesale. It's about time.
Oracle has revealed that it signed a wide-ranging $63 million contract with the Federal Department of Defence earlier this year that will see the US technology giant supply virtually all of its major product lines, ranging from its popular PeopleSoft, Database and Fusion products to its Exadata hardware and even its Exalogic Elastic Cloud technology.
If you follow Australia’s banking technology scene closely, no doubt you’ve probably become quite confused over the past four or so years about the National Australia Bank’s core banking overhaul strategy and how precisely it is actually put together and progressing; and you wouldn’t be the only one. But if you delve a little under the surface it all becomes clear.
Australia’s Whole of Government chief information officer Ann Steward this week announced her intention to retire from the public service after seven years leading peak IT strategy agency the Australian Government Information Management Office and long years more in the global public sector generally.
Second-tier banking and insurance giant Suncorp has revealed it has plans to deploy Microsoft’s latest Windows Server 2012 server operating system and Hyper-V virtualisation platform and reduce use of VMware’s rival technology, to assist in gaining efficiencies as part of its virtual desktop infrastructure rollout to staff.
It hasn't been until this week that the full extent of CommBank CIO Michael Harte's enthusiasm for the cloud computing medium has been made clear.
After six months of rumours and the launch of several ancillary services down under, US cloud computing giant Amazon Web Services has finally announced the availability of locally-hosted cloud computing services from an Australian datacentre; with prices comparable to those seen overseas.
Ding, dong, the witch is dead. Almost five years after the current Labor Federal Government starting trying to force its controversial mandatory Internet filter policy on an extremely unwilling Australian population, Communications Minister Stephen Conroy has formally dumped the policy in favour of a much more limited system already in place at Telstra and Optus.
Internet banking brand ING Direct revealed this week that it had upgraded its server infrastructure to the latest version 2012 of Microsoft’s Windows Server operating system and further standardised on the vendor’s Hyper-V solution, as the bank’s enthusiasm for Microsoft’s server stack continues to grow at the cost of virtualisation rival VMware.
Emergency service Fire and Rescue NSW has revealed it has dumped a number of traditional desktop PCs and plans to ditch more, as part of a widespread deployment of Google’s Chromebox cloud-based desktop platform which has so far seen some 400 of the gadgets deployed to fire stations throughout the state.
New cabinet documents released by the Queensland Labor Party pertaining to the payroll systems disaster at Queensland Health have revealed the then-Labor administration in 2010 feared that IBM would pursue its own lawsuit if the State Government terminated its contract over the botched IT systems overhaul.
Federal Shadow Education Minister Christopher Pyne has declined repeated requests for him to retract an inaccurate comment he made on Triple J's Hack program last week claiming that no customers had been connected to Labor's National Broadband Network at speeds of 100Mbps, despite evidence being provided to the contrary.
Members of Parliament from both major sides of politics have very publicly blasted global technology giants such as Apple, Adobe and Microsoft and even representative group the Australian Information Industry Association, for what they described as “deep reluctance and resistance” to give evidence before a parliamentary committee investigating local IT price hikes.
Troubled mobile telco Vodafone has flagged its second staff restructure in less than a year, in a move that has seen a number of senior executives appointed and internal investment priorities changes, and which could see up to 500 staff lose their roles in the near future, representing about 10 percent of the company’s Australian workforce.
Victoria’s Ombudsman today published a damning report into procurement practices and the engagement of contractors at the state’s IT shared services agency CenITex, finding examples of “nepotism and favouritism” in the company, as well as more serious improper conduct and poor procedures for handling CenITex’s large contractor workforce.
Global technology giant IBM has written to the new LNP Queensland Government claiming it “successfully delivered” against milestones agreed with the previous Labor administration with respect to the disastrous payroll systems overhaul at Queensland Health, which has already cost the state $417 million and will need another $837 million to fix over the next five years.
Queensland’s new IT Minister Ros Bates said this week it would cost the state between $3.7 billion and $6 billion replace the “mess of mismatched, miscellaneous and duplicated [ICT] systems” which the previous Labor administration had left the state with.
The two most senior ministers responsible for delivering technology projects in the NSW State Government have both declared they are “excited”, Big Kev-style, about the progress which the state has made over the past six months on implementing the state’s new whole of government ICT strategy, designed to lead it out of “the dark ages” of ICT service delivery.
The Department of Defence has appointed high-flying global IT executive Peter Lawrence, currently group manager of IT, Energy Markets for utility Origin Energy, to replace its outgoing chief information officer Greg Farr.
The two most senior ministers responsible for delivering technology projects in the NSW State Government have declared they are “confident” the state has sufficient IT governance procedures in place avoid the sort of billion-dollar IT disasters which have plagued Queensland and Victoria over the past half-decade.