Oracle CEO jets into Australia to reassure customers on support offshoring, flag huge sales...

Fresh off the back of claims that Oracle has just dumped its entire Australian support operation, news has arrived from the Financial Review this week that global Oracle co-chief executive Mark Hurd has landed in Australia.

Sources claim Oracle has completely dumped its Australian support centre

Delimiter has been contacted by several sources who have stated that The Register's report is accurate, and that Oracle has indeed completely offshored its Australian support centre in the past month.

“Grow a spine” and get off Windows XP: An epic “intervention”

Perhaps one of the most irritating pieces of legacy software that is still kicking around is Microsoft's most famous operating system, Windows XP.

Royal Melbourne Hospital still has not fixed its Windows XP virus problem

As it turns out, two weeks on, the hospital still has not quite got control of the IT infection

Microsoft beating Google in cloud email race, says Gartner

A study by analyst firm Gartner has found that 8.5% of global public companies use cloud email from Microsoft's Office 365 service, with just 4.7% using Google Apps for Work.

DHS hires pinch hitter NAB exec for billion-dollar Centrelink IT revamp

The Department of Human Services today confirmed it had hired senior National Australia Bank executive John Murphy to lead its billion-dollar Welfare Payment Infrastructure Transformation (WPIT) project, in a move which creates an immediate direct rival to existing DHS CIO Gary Sterrenberg.

Turnbull’s DTO may take over governance of the Govt’s pathetic myGov site

Those of you who run your own business and thus have had the unfortunate experience of being forced to interact with the Government's myGov website will be aware that the site is, to put it rather bluntly, something of a piece of crap.

Turnbull’s Department seeks replacement CIO

The Department of the Prime Minister and Cabinet (PM&C) is looking for a new Chief Information Officer following the departure of Radi Kovacevic to the DTO.

ANZ CEO announces head of digital role in raft of executive changes

Along with a number of significant changes to the executive team at ANZ, the bank's new CEO Shayne Elliott has announced plans to create a role for a new head of digital banking.

Labor claims DHS telephone and IT systems ‘collapsing’

Labor has released a statement over what it calls a "collapse" in the standards of telecoms and IT services at Centrelink and Medicare.

Report: Oracle may be dumping its Australian support centre

Spend a lot of time calling Oracle's Australian support centre for those pesky database support enquiries? Well, if a report late last year and mutterings this week around the traps are any indication, you could shortly be speaking to someone in somewhere like Romania instead.

Microsoft recalls 285,000 Surface Pro power cords in Australia

Microsoft is recalling 285,000 Surface Pro power cord sets sold in Australia over a fault that can expose live wires and represents a risk to consumers.

ICT Audit largely clears Federal Govt of problems

A comprehensive ICT audit of the Federal Government's ICT operations has largely found they are sound and performing to required standards, with expenditure within appropriate levels and only a small proportion of major ICT projects at risk.

[ad] Download Delimiter’s Office 365 webinar for free

Even if you missed the webinar, you can now download the complete video file for free, as well as the PowerPoint presentation. Just register below, and the links will be emailed to you instantly.

Hospital attack shows the risk of still running Windows XP

A virus attack on the computer system of one of Melbourne’s largest hospital networks is cause for concern because it affected machines running Microsoft’s Windows XP, an operating system no longer supported by the software giant.

Windows XP virus takes down Royal Melbourne Hospital

You would think, you would really think, that pretty much every organisation Australia-wide would have gotten the picture by now that Windows XP is an outdated platform and needs to be replaced. But sadly this is not the case. From Victoria comes the news that the Royal Melbourne Hospital has had its operations knocked offline by a Windows XP virus.

The Inside Track: Canberra is gearing up for a huge IT offshoring push

The Inside Track is a regular column for Delimiter Members which goes behind the scenes to provide exclusive access to an Australian technology issue...

Govt creates new digital agency to fix e-health issues

The government is seeking a CEO to head the Australian Digital Health Agency (ADHA) – a newly created body set up to revamp the underachieving My Health Record initiative.

Federal Govt explicitly explores IT offshoring in landmark move

If you have spent any time working in IT in Australia's public sector, you are probably aware that there is something of a taboo in government departments and agencies using offshored IT services such as are provided from countries such as India, as well as increasingly Malaysia, the Philippines and other countries. However, this may be about to change.

Global Health inks e-health deals with SA, ACT govts

Global Health has inked a deal with SA and ACT governments to roll-out its proprietary electronic medical record (EMR) system across the Adelaide Primary Health Network and in the ACT.

Innovation in Govt must be a tool: Not the end goal

Innovation and transformations do not, by themselves, improve government. They are simply techniques and can be implemented both well and badly, depending on the people, culture and environment they are employed within.

DHS issues show Turnbull’s innovation talk just ‘spam’, says Labor

Labor has criticised the Turnbull government over recent IT and other issues at the Department of Human Services (DHS), saying they reveal that the Prime Minster's talk of Innovation is just "spam".

Ruckus to deploy Wi-Fi network at Western Sydney University

Ruckus Wireless has been selected to roll out 'smart Wi-Fi' across all Western Sydney University (WSU) campuses.

[ad] Download Delimiter’s Office 365 webinar for free

Even if you missed the webinar, you can now download the complete video file for free, as well as the PowerPoint presentation. Just register below, and the links will be emailed to you instantly.

ASG to provide Windows 10 desktop as a service for Finance Dept

IT services player ASG Group has inked a four-year agreement with government to provide a 'desktop as a service' solution for the Department of Finance.

Immigration Dept creates innovation division to drive digital transformation

The Department of Immigration and Border Protection (DIBP) has formed an innovation division to help accelerate the pace of its digital transformation.

DHS issues due to ‘chronic’ IT underfunding, says union

Computer malfunctions and other issues at the Department of Human Services are due to "chronic and prolonged underfunding" according to the Community and Public Sector Union (CPSU).

NSW education board seeks Chief Digital Officer to drive innovation

The New South Wales Board of Studies, Teaching and Educational Standards (BOSTES) is seeking a Chief Digital Officer to drive innovation across schools in the state.

Qld eHealth agency reportedly stands down CIO after just one month

In mid-December 2015, the Department promoted the fact that it had appointed a new chief executive and chief information officer of eHealth Queensland -- the agency within the Department which is responsible for resolving the state's ongoing eHealth mess. Less than one month later, the executive has reportedly been stood down as part of an internal investigation.

Specsavers outsources key IT services to Accenture

Global optical chain Specsavers has partnered with professional services company Accenture to help manage its IT services as it focuses on increasing the digital side of its business.

Western Sydney Uni deploys 5,000 Microsoft Surface tablets

Western Sydney University is to deploy 5,000 Microsoft Surface 3 devices in order to boost flexible learning within its courses.

Defence kicks off mammoth ERP transformation program

Those of you who got too deep, too early into the silly season around Christmas time may have missed the fact that the Department of Defence has taken a strong step forward in the mammoth ERP consolidation program known as "Defence Insight".

[ad] Free self-assessment: Is your organisation ready for 2020’s work practices?

Tech Research Asia recently conducted a detailed survey of 279 Australian IT and business leaders looking at this change, and how senior executives expect the nature of their workplaces to change through the introduction of new technologies as we move forward to the year 2020. Delimiter is happy to offer this research to readers as a free download.

DTO reveals progress on digital transformation projects

The Digital Transformation Office has revealed the state of progress on a number of Digital Delivery Hubs that were set up in October 2015.

[ad] Download Delimiter’s Office 365 webinar for free

Even if you missed the webinar, you can now download the complete video file for free, as well as the PowerPoint presentation. Just register below, and the links will be emailed to you instantly.

eHealth NSW hiring for yet another CIO

New South Wales' peak electronic health agency NSW eHealth has yet again advertised for a new chief information and chief executive officer, as the latest swing in a revolving door of senior executives.

DTO immigration project passes first test

A new booking service being developed by the Digital Transformation Office (DTO) and the Department of Immigration and Border Protection for people about to take their citizenship test has passed its first assessment.

Govt admits staff lost IT equipment valued at over $100k

Government employees have cost the taxpayer may thousands of dollars-worth in lost or stolen IT equipment, it has been revealed.

[ad] Free 30 day trial of managed cloud backup for your organisation

Try Cloud42 Protect, head on holidays and pay nothing for 30 days! If you wish to continue using Cloud42 after January you'll be offered 10% loyalty discount for 12 months.

[ad] How law firm Arnold Bloch Leibler created an eDocument workflow and reduced printing

Delimiter is happy to provide readers with access to a case study which details how Arnold Bloch Leibler transformed its operations through creating an effective workflow for electronic documents.

DTO seeks top execs to lead gov.au, Digital Marketplace

The Digital Transformation Office (DTO) is seeking a top level executive to lead the new Digital Marketplace announced in the government's Innovation and Science Agenda just two weeks ago. A head is also being sought for the transformation of the gov.au web platform that is aimed to make it quicker and easier to access government services online.

Victoria’s anti-corruption watchdog targets Ultranet schools IT project

Victoria's Department of Education and Training’s $180 million Ultranet IT project is to be the focus of public hearings held by the state's anti-corruption commission next year.

Treasury switches to virtual desktop platform from Nutanix

The Commonwealth Treasury has deployed a virtual desktop platform from Nutanix with the aim of facilitating the delivery of Australia’s economic framework, the Federal Budget.

Australian Electoral Commission moves website to Amazon Web Services

The Australian Electoral Commission (AEC) has switched to Amazon Web Services (AWS) for the hosting of digital services across all its public-facing websites.

[ad] Free 30 day trial of managed cloud backup for your organisation

Try Cloud42 Protect, head on holidays and pay nothing for 30 days! If you wish to continue using Cloud42 after January you'll be offered 10% loyalty discount for 12 months.

[ad] Reminder: Delimiter’s Office 365 webinar is tomorrow (Wed) morning

Just a very quick post to remind readers that, in partnership with Dell Software, Delimiter will tomorrow morning (Wednesday) at 11AM host a free educational webinar on Office 365 and cloud migration.

[ad] How law firm Arnold Bloch Leibler created an eDocument workflow and reduced printing

In this case study, you'll hear directly from David Leong, Director of Information Technology at Arnold Bloch Leibler regarding the company's rationale for the project, and about how it proceeded.

Great example of how politics can destroy necessary IT projects

To my mind, this situation reflects the perfect example of politics interfering with sensible IT project delivery.

WA Government to complete delayed school IT upgrades

The Western Australian Government has announced an IT investment at the state's schools that will allow students and teachers to use wireless devices around campuses and bring greater mobility to classrooms.

IAG creates next-gen IT leadership structure as the IT dept starts to break down

Insurer IAG has created a sophisticated new IT leadership structure reflecting the fact that digital disruption is sweeping through its business and it needs to have multiple divisions focused on different aspects of technology -- from operations to testing out new and innovative ideas.

Lockheed Martin spin-off to create new IT services firm with giant Defence, ATO contracts

From The Wall St Journal earlier this month comes confirmation that military equipment specialist Lockheed Martin still expects to sell or spin off the IT services business which the company has long had tacked on to its manufacturing operations.

[ad] Delimiter’s free Office 365 educational webinar will now be held on 16 December

Today I have some good news! Delimiter has rescheduled our free educational webinar on Office 365 migration. It will now be held next Wednesday 16 December at 11AM.

[ad] How law firm Arnold Bloch Leibler created an eDocument workflow and reduced printing

In this case study, you'll hear directly from David Leong, Director of Information Technology at Arnold Bloch Leibler regarding the company's rationale for the project, and about how it proceeded.

Seeing Machines replaces Salesforce.com, MYOB, Excel and Outlook with NetSuite OneWorld

Seeing Machines, an Australia-based developer of driver fatigue and distraction detection technology, has deployed NetSuite OneWorld across its global operations.

NSW Cancer Council ditches desktop PCs, phones forever

'Mobility' has been one of the hottest buzzwords in Australian IT departments for some time now. Smartphones, tablets, laptops -- and allowing users to access their corporate data wherever they feel is the most appropriate place and time and in the most appropriate format -- these are all the hallmarks of the new evolving mobility landscape inside major and minor organisations. However, few have taken it to the extremes that the NSW Cancer Council has.

Judge sides with IBM in Qld Health payroll lawsuit

This week it appears as though Queensland's actions have blown up in its face again with respect to its botched payroll systems upgrade at Queensland Health.

Cyber breach at the Bureau of Meteorology: The who, what and how, of the...

If the hackers were state-sponsored Chinese hackers such as the People’s Liberation Army Unit 61398, then the target of the hack would have been wide-ranging but possibly focused on information related to Australian defence and security services and capabilities.

[ad] How Linfox consolidated 50+ printers + faxes down to six multifunction devices

Delimiter is happy to provide readers with access to a case study which details how Linfox consolidated more than 50 head office desktop printers and faxes down to just six multifunction devices.

Telstra deploys eHealth record solution for St John of God

Telstra Health has announced it has deployed an electronic medical record (EMR) system at St John of God Midland public and private hospitals in Perth.

Disaster in the making? Govt embarks on mammoth IT shared services scheme

The Federal Government has issued a landmark discussion paper seeking industry and other stakeholder opinions on how it can best implement a strategic shared services scheme to serve the needs of its departments and agencies, despite the fact that this very same model has abjectly failed several Australian State Governments over the past half-decade and been abandoned.

ABC claims “massive” Chinese IT attack on Bureau of Meteorology supercomputer

The ABC this morning reported that the weather boffins at the Bureau of Metorology had suffered a "massive" IT attack on its systems, including the supercomputer which it uses for weather forecasting, with the source reportedly being based in China.

CIO exits Toll as IT outsourcing plan falls in a heap

Toll Group chief information officer John Ansley has resigned from the group just a year and a half after taking up the role, in the wake of the failure of an ambitious IT outsourcing plan.

ShoreTel deploys unified communications for Brimbank City Council

ShoreTel, a California-based provider of phone systems and unified communications (UC) solutions, has announced it has deployed a unified communications solution for Brimbank City Council in Victoria.

Delimiter files FOI request for Govt ICT Audit

Technology media outlet Delimiter has filed a Freedom of Information request seeking to retrieve the unreleased comprehensive ICT Audit which the Federal Government presented to Finance Minister Mathias Cormann in January this year.

Government to retain ownership of Canberra’s ICON network

The Federal Government has announced it will not sell off the Intra Government Communications Network (ICON) – a fibre network connecting public service buildings throughout Canberra.

Moula Money banks on Rackspace

US-based cloud computing firm Rackspace has released a case study spelling out how its services have helped online lending startup Moula Money scale its systems to keep pace with its rapid growth.

Salesforce a winner as NSW’s ChildStory project announces vendors

The NSW Department of Family & Community Services' ChildStory project has announced the winning vendors for a $100-million IT platform that is aimed to boost child safety in the state.

[ad] Today’s Delimiter webinar has been postponed

As you may recall, Delimiter was planning to hold a webinar this morning on transitioning to Office 365. This is just a quick email to let you know that, due to events beyond our control, the webinar has been postponed for a couple of weeks. It's unfortunate -- I was looking forward to it, and we have some great content.

Empired eclipses Fujitsu in Horizon Power IT deal

IT services group Empired has just clinched a deal to manage the ICT infrastructure of electricity provider Horizon Power – a state government-owned company providing electricity to Western Australia.

The Inside Track: Is Microsoft surging or fading? Behind the scenes at Ignite on...

Last week I spent three days immersed in the new world that Microsoft is trying to create, as a guest of the company at its Ignite conference on the Gold Coast. What did I discover? Is Microsoft surging again? Or is it still stuck in the doldrums? Read on to find out.

NextDC confirms second Melbourne data centre will follow equity raising

Australian firm NextDC has announced it plans to raise equity to fund the building of two new data centres, including a second facility in Melbourne.

Dimension Data to fit out flagship Queensland Government skyscraper

Global ICT services provider Dimension Data has won the bid to fit out and support the networking infrastructure for the Queensland Government’s new flagship offices at 1 William Street, Brisbane.

Insurer IAG hires Deloitte exec as digital ‘disrupter’

Multinational insurance company IAG has appointed Deloitte's Peter Bonney to a newly established 'Disruptive Technology and Architecture' role within its IAG Labs division.

Western Australia announces major cloud push

The Western Australian state government has announced a cloud computing initiative that is aimed to boost services while cutting back on overall spending.

University of Newcastle to roll out Windows 10 to 10,000 devices

The University of Newcastle (UON) this week said it would roll out Microsoft Windows 10 to around 10,000 devices across its campuses by the end of 2016.

Construction giant trials ‘smart’ hardhats to track employee health

Multinational construction company Laing O'Rourke has come up with a novel way to monitor and protect employee health – an interactive 'smart' hardhat.

Knight Frank rolls out Skype for Business to get staff talking

Real-estate consultancy Knight Frank is to roll out Skype for Business across its Australian offices in a push for a more "agile and collaborative" working environment.

Google takes on Microsoft with ‘free’ Apps offer

As part of its ongoing attempt to help itself to a big slice of Microsoft's pie, Google is offering companies 'free' use its online suite of apps for enterprise. There are conditions, however.

STM Bags dumps MYOB and SugarCRM for NetSuite

STM Bags, an international designer and distributor of laptop bags, tablet and phone cases, has deployed NetSuite OneWorld to manage its business operations as the company continues to expand worldwide.

Microsoft’s Dynamics Online wins ASD certification

Microsoft Dynamics CRM Online, a customer relationship management software package, has passed Australian Signals Directorate (ASD) certification to host unclassified but sensitive government data.

NSW Office of Environment and Heritage boosts mobility with shift to Office 365

The New South Wales Office of Environment and Heritage (OEH) says it has rolled out Office 365 in order to boost mobility for its many employees.

Microsoft Ignite 2015 (Gold Coast): Photo gallery

Several thousand Australian technologists are currently on the Gold Coast attending one of Australia's technology conferences -- Microsoft's Ignite conference. If you want to get a feel for what you're missing out on, we recommend you check out some of these great photos taken at the event :)

WA sports dept emerges as cloud leader in Azure deployment

The Western Australian Department of Sport and Recreation (DSR) has moved a number of servers to Microsoft’s Azure Cloud to better connect its 17 locations throughout the large state – including some in the more remote Pilbara and Kimberly regions.

[ad] How Linfox consolidated 50+ printers + faxes down to six multifunction devices

Delimiter is happy to provide readers with access to a case study which details how Linfox consolidated more than 50 head office desktop printers and faxes down to just six multifunction devices.

Clothing with Bluetooth safety alerts idea wins mining hackathon

After over two days of non-stop brainstorming, a team composed of university students and scientists has won the 2015 Unearthed Melbourne Hackathon.

Tasmania to build on-island cloud for community and government services

The Tasmanian Government has announced it will build an on-island cloud service that will host most government data and services in the near future.

Queensland TAFE suffers security breach, student data accessed

The Queensland Government says is working with security experts to assess a security breach of the TAFE Queensland and Department of Education and Training websites in which students' details have been exposed.

Dimension Data overhauls ‘mediocre’ Deakin University wireless network

ICT solutions and services provider Dimension Data has overhauled the wireless network at Deakin University's campuses across Victoria to address a "mediocre" previous system that was causing connectivity issues for both students and staff.

Australian Defence College pilots Google Apps for academic programs

The Australian Defence College (ADC) has launched a pilot scheme that will see its academic programs using Google Apps, Senator the Honourable Marise Payne, Minister for Defence, announced this week.

[ad] Reminder: Delimiter’s holding a free Office 365 webinar: Sign up here

Just wanted to post a quick reminder that Delimiter will later this month hold a free educational webinar on Office 365 migration in partnership with Dell Software.

ATO hires its former Accenture account manager as CIO

The Australian Taxation Office appears to have taken the unorthodox step of appointing one of the key figures in its relationship with IT services partner Accenture, a 29-year veteran of the firm, as its new chief information officer.

Optus signs $115m contract to manage telecoms for immigration department

Optus Business has announced a three-year deal to supply end-to-end telecommunications and managed IT services for Australia’s Department of Immigration and Border Protection (DIBP).

Red Cloud to build $40m next-gen datacentre in Hobart

Red Cloud Ltd, a data centre services provider, has announced it will build a $40-million, resilient, Tier-3 data centre in Hobart using proven state-of-the-art modular technology.

Report: Australia must take steps to capitalise on IoT revolution

Australia must take care not to miss out on the benefits of the ‘next great disruptor’ – the Internet of Things – according to a report published last week by the newly formed Communications Alliance Internet of Things (IoT) Think Tank.

HostUs moves to IBM cloud in search of efficiency, cost savings

Australian IT and telephony service provider HostUs is moving its entire IT environment to IBM Cloud – a shift that IBM says will enable the firm to scale its infrastructure within hours rather than months, without the need for upfront capital expenditure. 

Unita dumps MYOB, Excel spreadsheets for NetSuite

Interior-construction company Unita has replaced a number of instances of MYOB, Accentus and Excel spreadsheets with a single instance of NetSuite OneWorld to manage its core business processes.

Survey: Mainframe usage still growing in Australia

US software giant BMC has released survey findings revealing that mainframe usage continues to grow – both globally and in Australia.

Government Departments lost in digital transformation

Less than 30 percent of Australian public sector officials are confident in their organisations’ ability to respond to digital trends, according to a Deloitte global survey published last week.

Capgemini deploys Amazon cloud insurance platform for SICorp

Consulting company Capgemini this week announced that it has successfully implemented a new cloud-based system to deliver a complete outsourced core insurance platform for the New South Wales Self Insurance Corporation (SICorp).

Cloud computing player Ninefold shuts down

Ninefold, the Macquarie Telecom-owned cloud computing company which provides infrastructure as a service offerings, has decided to shut down, with its last day of operation being January 30, 2016.

SAP Institute for Digital Government opens in Australia

The SAP Institute for Digital Government officially opened in Canberra last week, marking the occasion with the delivery its first research results.

Data#3 to deploy Cisco network for Edith Cowan University

Business technology provider Data#3 this week announced it had inked a multi-million dollar deal to provide a “highly available, scalable and future-proof” communications platform for Western Australia’s Edith Cowan University (ECU).

Acer wins $70m PC contract with Victorian education department

Acer, which believes it is the largest supplier of computers to the Australian K-12 education market, has won a further $70 million contract from the Victorian Department of Education and Training, continuing its track record of engagement with the Victorian public sector.

[ad] Free educational webinar: Preparing for Office 365 migration

Delimiter is happy to announce that we are partnering with Dell to bring readers a free webinar in November.

Three Australian corporate tablet case studies … and will the Surface boost adoption?

CRN has come to the rescue and has published a series of three case studies on the topic of tablet deployments from a number of different organisations.

Australian CIOs will be focused on business intelligence, cloud in 2016

The annual survey of Australian chief information officers by analyst firm Gartner has found business intelligence software and cloud computing platforms will be the hottest technologies in large Australian organisations over the next year.

Qld Govt fires bureaucrats over OneSchool IT nightmare

When major IT projects go wrong in government departments, often nobody loses their job. Public servants have significant tenure in their positions, and they're very difficult to fire -- even if it can be comprehensively demonstrated that millions of dollars have been wasted. However, in the unfolding case of the OneSchool IT systems glitch in Queensland, it appears the Queensland Government is taking the matter seriously enough that heads are rolling.

Police unions want $100m national case management IT system

Police unions nationally have called for a mega-IT system to allow them to collaborate more effectively.

Toll dumps IT outsourcing plan

Logistics giant Toll has revealed plans to dump its plans to outsource key parts of its IT infrastructure, as well as application support and development, in a rapid and unexpected turnaround.

Microsoft inks giant cloud, software deal with NSW Govt

The New South Wales Government this morning revealed it had signed a new deal with Microsoft that will give the state access to the vendor’s extensive product suite on a wide-ranging basis, with a focus on departments and agencies adoption collaboration and cloud computing technologies.

NSW Govt adds to Qld and Victoria’s appalling record on IT disaster recovery planning

The NSW Government’s Auditor-General has severely criticised eight of the state’s agencies for failing to have basic elements relating to disaster recovery planning, in comments that come after the Queensland and Victorian Governments have recently suffered similar criticism.

Outsourcer Salmat dumps Microsoft Office for Google Apps, Chromebooks

Last month Macquarie University generated quite a lot of headlines when it confirmed it would ditch Google’s Gmail platform and migrate instead to Microsoft’s Office 365 ecosystem. Well, now the shoe is on the other foot, with CRN reporting that Australian marketing outsourcer Salmat is in the midst (with the assistance of Accenture-owned Cloud Sherpas) of removing Microsoft Office from its operations and deploying Google Apps with Chromebooks instead.

WA utility deploys Azure, business intelligence to track grid

Microsoft revealed this week that state-owned electricity distributor Western Power had deployed Microsoft’s cloud computing Azure platform coupled with its Power BI product to automatically collate, analyse and visualise the data from millions of electricity meters deployed around Western Australia.

Medibank nicks ANZ exec to lead IT operations

Health insurer Medibank Private this week revealed it had nicked a senior IT executive from ANZ Bank who had also led IT for the UK’s National Health Service to lead Medibank’s IT operations.

IBM unveils Watson centre in Melbourne as AI adoption takes off in Australia

Global technology giant IBM last week officially opened a new client experience centre in Melbourne where it will show off its Watson artificial intelligence platform, which is increasingly being adopted by major Australian organisations such as Deakin University, ANZ Bank, Customs and Woodside.

Lockheed Martin close to completing Defence private cloud build

iTWire revealed late last week that Defence contractor Lockheed Martin is just now putting the finishing touches on private cloud infrastructure for the department, using hardware from storage giant NetApp.

SA Housing Trust dumping mainframe, possibly for cloud ERP

The South Australian Housing Trust has revealed plans to undertake a project to replace its mainframe-based business systems, with one option being considered being to shift onto a modern cloud computing platform for the provision of its services.

Digital Transformation Office announces ambitious work program

The Federal Government’s Digital Transformation Office has announced its work program over the initial period of its operation, listing a number of thorny problems that have been plaguing Australians for some time in terms of their interaction with the Federal Government.

Cisco hikes Australian prices by 13 percent

It's not easy being a buyer of technology products and services in Australia at the moment. The continually sliding value of the Australian dollar means that vendor after vendor is hiking the Australian prices of their products. Australians are increasingly paying more Australian dollars for precisely the same product.

Turnbull wants whole Cabinet to use Slack

We knew that Prime Minister Malcolm Turnbull was a technophile, but I suspect many of us didn't quite appreciate how focused on technology the Member for Wentworth truly is.

Microsoft to kill off SQL Server 2005 support in April

Software giant Microsoft has revealed it will formally end extended support for its ageing SQL Server 2005 database product in April next year, in news that will most likely not be welcomed by the substantial numbers of Australian organisations struggling to stay up to date with Microsoft’s refresh cycle.

DTO looking to create Govt cloud marketplace

If you've been following public sector IT for a while, you're probably aware that Australia's Federal Government has not precisely set the world on fire when it comes to its adoption of cloud computing platforms. Most Government CIOs consider the cloud a little risky, both for control reasons, but also because of data sovereignty issues. However, much of that may change, if Malcolm Turnbull's Digital Transformation Office gets its way.

“Alarming” amount of end of life software in Vic Govt: Microsoft + Oracle in...

Victoria’s acting Auditor-General has blasted the state’s departments and agencies for continuing to use IT systems which have reached their end of life state, as well as for ignoring its ongoing recommendation that the state put together a whole of government disaster recovery framework.

A code of ethics in IT: just lip service or something with bite?

The emissions scandal that has rocked the car maker Volkswagen has again raised the issue of ethical standards in the tech industry. Reports so far say the company is pointing finger at the “unlawful behaviour of engineers and technicians involved in engine development”. But that’s led to questions about the strength of any codes or practice or ethics that such operators are supposed to comply with. So are such codes any good or are they just words? Here two software experts present both sides of the argument.

18 months later … WA Health finally advertises for CIO

18 months after a state parliamentary committee ordered it to, Western Australia’s Department of Health has finally advertised for a permanent chief information officer to end years of bungled major IT projects.

New Microsoft Surface + Lumia devices to hit Australia before Christmas

Microsoft’s new range of Surface convertible table devices will launch in Australia in mid-November, the global technology giant announced this week, as well as a clutch of new Lumia-branded handsets to keep Windows mobile enthusiasts happy.

Manly Council CIO on board with Microsoft Internet of Things

Microsoft has revealed that Sydney’s Manly Council is using its ‘Internet of Things’ software to significantly enhance its capabilities for operating infrastructure such as the council’s parking metres and CCTV cameras, in one of the first known deployments of this kind of environment for Microsoft in Australia.

Another great Aussie IT company to go overseas? CSC makes offer for UXC

I personally feel it would be a real shame to see UXC snapped up by CSC. UXC is a strong Australian business, with its Red Rock, Oxygen, Connect, Telsyte and other brands being very well-known in Australia. Of course, CSC would be likely to keep most of its staff intact. But the Australian IT services market would feel a lot less ... Australian without UXC existing on its own.

Now David Jones gets hacked

news David Jones today notified customers that it had become the latest casualty in a hacking spree which appears to be targeting Australian retailers. The...

Kmart calls police to investigate IT security breach

National retailer Kmart has called in the Australian Federal Police and the Office of the Australian Information Commissioner to investigate an IT security breach which it has confirmed saw customers’ data accessed by unknown parties.

Five months after deleting it, AGL reinstates CIO role

Utility AGL Energy this week revealed it had hired a new permanent chief information officer, pinching a senior Commonwealth Bank IT executive to fill the role it had deleted from its executive roster only five months ago.

WA appoints first whole of government CIO

Western Australia has appointed its first permanent whole of government chief information officer, with acting CIO Giles Nunis taking on the role on an ongoing basis to help the state cut its costs, develop an overarching IT strategy and build the capacity of WA’s growing ICT sector.

The Inside Track: What’s behind Macquarie Uni’s move to ditch Gmail

Macquarie University’s very public decision this week to dump the Gmail platform it adopted with great pomp and ceremony just five years ago sends a clear message to Australian chief information officers of what they can expect when they buck corporate IT trends: Internal insurrection and ongoing dissent.

Macquarie Uni dumps Gmail for Office 365 for staff

Macquarie University yesterday revealed it had decided to ditch Google’s hosted email and calendaring platform and would migrate its staff to Microsoft’s rival Office 365 platform, in the wake of a controversial decision by Google to shift the university’s data from its previous datacentre location in Europe and move it to the United States.

Technology One making inroads into Federal Govt

Home-grown Australian software firm Technology One appears to be making significant inroads into the Federal Government, with a $5.8 million deal with the Federal Department of the Treasury reportedly building on existing success the company is having selling its software into major institutions.

Victorian radiologist picks IBM cloud

Global technology giant IBM this week revealed Victorian company GIG Radiology has deployed its cloud computing services to enable quicker diagnosis relating to the more than 50,000 daily images the company generates in its clinics across the state.

Infrastructure Dept signs ASG for ICT services again

If you were working in Federal Government ICT circles back in 2008, you may recall that the then-Department of Infrastructure, Transport, Regional Development and Local Government signed a $30 million deal (PDF) with local IT services group ASP for a comprehensive range of services ranging from desktop support to servers, laptops, printers and more. Well, news arrived this week that the Department is so happy with ASG — after seven years — that it has re-signed the contract.

myGov has potential but is far from finished

MyGov – or something like it – is part of a 21st century government. It is the way of the future. But it needs careful development, testing, and selling.

Australia tax reversed: Office 2016 pricing better in Australia

Microsoft has reversed a lengthy trend towards jacking up the pricing on its software for the local market, with analysis showing Australians will actually pay significantly less for its brand new Office 2016 suite released this week than users in the United States.

Salesforce.com is making in-roads into Australia’s banking sector again

Cloud computing vendors such as Salesforce.com have had a bit of a difficult relationship with Australia's banking and financial services sector. This week from the company's Dreamforce conference in the US comes news that Salesforce.com is yet again making some headway.

Qantas Credit Union deploys Infosys Finacle’s ‘core banking as a service’

One of Australia’s largest credit unions, the Qantas Credit Union, has revealed it will deploy a new core banking platform from Infosys’ Finacle division (EdgeVerve Systems(, as well as a host of other related services, in a move that the bank says will see it transition to a ‘core banking as a service’ model.

Watch out, CIOs — CMOs are stealing chunks of your IT spend

Chief marketing officers are increasingly making technology decisions for their organisations, according to a new study published today by technology analyst firm Telsyte.

Medibank Private dumps seven other telcos, keeps Telstra and … Skype?

I've got a number of questions about this deal ... namely: How the hell was Medibank Private -- a huge corporation -- even using eight different telecommunications suppliers in 2015 to start with? Why has it taken the company so long to consolidate the numbers of suppliers down? And since when, as Telstra detailed in its media release, has Telstra been selling Skype for Business services (owned by Microsoft) as part of its service offering?

Microsoft’s giant Aussie Office 365 migration has started

Software and services giant Microsoft last week revealed it had started migrating the data of its Australian customers onto datacentres based locally, in a move that will affect customers in Australia, Fiji and New Zealand.

DHS finally goes to market to replace 30-year-old payments IT system

30 years after it was first developed, the Department of Human Services has finally gone to market to replace its ageing welfare payments system, in a move that will formally kick off the Federal Government’s latest massive IT transformation initiative.

NSW Police deploys on-body Fujitsu camera solution

The NSW Police Force last week revealed it would start deploying an on-body camera solution from Japanese vendor Fujitsu to frontline police, as part of a global trend which is seeing the technology increasingly adopted by law enforcement authorities around the world.

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Is HP currently cutting Australian jobs?

Global technology giant HP has refused to say whether or not the 25,000 to 30,000 job cuts it is making globally will have an impact on the company’s extensive Australian workforce, although speculation flying around Australia’s IT industry this afternoon and the company’s past history suggests Australia will not be spared.

ASD adds ‘little clouds’ to list of Govt-approved cloud computing platforms

The Australian Signals Directorate appears to have added two smaller providers to its list of approved cloud computing services for use by Federal Government departments and agencies, with small local suppliers Sliced Tech and Vault Systems taking pride of place alongside major multinational vendors.

Agile, user-focused IT development getting results at NSW FaCs

The Federal Government's Digital Transformation Office has been talking a lot recently about the need for more rapid technology development cycles in the public sector, but its' not the only home of innovation in government around Australia.

NSW Dept of Finance seeks group CIO

The New South Wales Department of Finance, Services & Innovation (DFSI) has advertised for a new group chief information officer, with its longstanding incumbent CIO Malcolm Freame reportedly shifting into a different role inside the state’s public sector.

NSW Education SAP ERP project turning from bad into Queensland Health-style “complete disaster”

Here at Delimiter we've been tracking the NSW Department of Education and Communities' long-running Learning Management and Business Reform project for quite a few years already. And the project just keeps on going from bad to worse, by all appearances.

CIO Curran outlines ambitious Westpac IT consolidation strategy

news Westpac chief information officer Dave Curran has outlined an ambitious IT platform consolidation strategy for the bank which will result in a centralised...

Qld Health outlines $1.2 billion IT modernisation strategy, seeks CIO to lead it

Queensland’s Department of Health has kicked off one of the largest IT modernisation projects in the state’s history, outlining a solid $1.26 billion in planned investment to bring its IT systems into the modern age and advertising for a chief information officer to lead the ’20-year’ strategy.

Cartridges retailer dumps Microsoft, Salesforce, Magento for NetSuite whole-of-business ecommerce platform

Australian online printer cartridge retailer CartridgesDirect will shortly replace its existing Magenta-based web platform with a whole of business ecommerce solution from NetSuite, as the US software as a service firm continued to pick up mid-sized customer wins in Australia.

NT Police rapidly expanding use of facial recognition technology

news The Northern Territory Police Force has revealed it is rapidly expanding its use of facial recognition technology it has purchased from Japanese vendor...

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ANZ Bank inks $450m deal with IBM

ANZ Bank this morning revealed it had signed a $450 million deal with global technology firm IBM that would allow the bank to access all of IBM’s technology and feature an ‘Innovation Lab’ to more rapidly bring new products and services to market.

The Friday CIO: Bill Robertson

Every Friday Delimiter features an Australian chief information officer, IT director or IT manager. This week's profile is of Bill Robertson, the CIO/IT manager of De Bortoli Wines.

Digital Transformation Office adds Sydney digs as formal hiring campaign kicks off

The Federal Government’s Digital Transformation Office has revealed plans to locate a small office on-campus at the University of Technology Sydney, as well as embarking on a rapid hiring campaign in which it will seek the best Australian technologists to help deliver lasting changing in government IT service delivery.

Introducing a new Friday profile: Delimiter’s Friday CIO

When I think about the people that I personally most admire in Australia's technology sector, my thoughts usually go first to those working in chief information officer, IT director and IT manager positions. It's for these reasons that I'm planning to start a new regular profile for Delimiter.

IBM and Queensland squabble in court over Health payroll disaster

Remember that massive, billion-dollar payroll IT systems disaster at Queensland Health? Remember how the prime contractor IBM disavowed all responsibility for it? And how the Queensland Government subsequently sued the company and banned IBM from any further work with its departments and agencies? Yeah, good times.

ATO wants cloud HR platform

We're starting to see this kind of SaaS/cloud computing deployment in the Federal Government. It's a slow process, but each kind of 'safe' deployment such as this one -- with data and processes which could be considered non-mission-critical -- increases the comfort level of mega-agency chief information officers and secretaries regarding cloud computing. We're getting there.

NSW Police wants fingerprint scanners for Samsung’s Galaxy Note 4

The New South Wales police force has gone to market for fingerprint scanners to add to its fleet of existing Samsung Galaxy Note 4 smartphones, as part of a national trend that is increasingly allowing law enforcement authorities to examine biometric data to verify identities in the field.

Brookfield deploys Windows 10 instead of “old” 7 or “jarring” 8.1

Australian company Brookfield Global Integrated Solutions has revealed it is in the throes of a major deployment of Microsoft’s new Windows 10 operating system, taking the opportunity offered by corporate restructuring to go ahead with the upgrade.

$145m project collapse: AFP fails to upgrade 18-year-old case management system

As regular readers of Delimiter will know, Australia's police forces have not precisely covered themselves in glory when it comes to upgrading their ageing IT systems.

DTO mandates APIs for Federal agencies

The DTO is looking to make it mandatory for government agencies to create APIs for all new services, and to consume their own APIs when delivering those services.

Microsoft jacks up Aussie Azure cloud prices by 26 percent

Personally, I'd suggest that 10 percent is a figure chief financial officers can understand in this context. But 26 percent is likely enough to raise more than a few eyebrows.

Sayonara Fujitsu: NEC wins $37m DFAT deal

The local arm of NEC today revealed it had picked up a $36.6 million contract to operate the Department of Foreign Affairs and Trade’s ICT support desk, in a deal which would appear to knock incumbent supplier and fellow Japanese technology giant Fujitsu off its perch.

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Islamic State leaks ADF personnel data

If you've been following international news overnight, you're probably aware that Islamic State has released a large amount of data pertaining to US military personnel. This morning, the Federal Government confirmed that a number of Australian Defence personnel and one Victorian MP had had their details included as part of the leak.

Makita Australia tried to “break” Windows 10 and failed, so deployed it instead

The IT department at the Australian office of Japanese power tool maker Makita tried to “break” Microsoft’s latest Windows 10 operating system and failed to do so, so ended up deciding to deploy the software throughout its operations to staff, the company revealed last week.

DTO plucks teen coding genius from UK

The Federal Government’s fledgling Digital Transformation Office has hired a trio of high-profile digital government service delivery experts, including a 19 year-old hailed as one of the young guns of the UK’s equivalent agency on which the DTO was based, as it rapidly bulks up in the first few months of its existence.

Logistics group Mainfreight deploys 1,500 Android devices

Tech vendor Zebra Technologies late last week revealed that global logistics provider Mainfreight would deploy some 1,500 Android-based handheld units across Australia and New Zealand, in one of the largest known corporate deployments of the Google technology down under so far.

ANZ Bank appoints board-level tech advisory panel

ANZ Bank today revealed it had appointed what it described as “an international panel of technology experts” which it said would advise its board on the strategic application of new and emerging technologies and technological trends that could affect the bank’s strategy.

Microsoft expects rapid Australian adoption of Windows 10

Microsoft this week said it expects Australian organisations to deploy its new operating system Windows 10 quite rapidly, on the basis of independent research showing that almost two in three local groups expect to adopt Windows 10 within the first 12 months of its release.

Russian hacker manipulated Australian stockmarket

Police and the national markets regulator yesterday revealed that a Russian hacker had last year broken into IT systems in major Australian financial institutions and manipulated penny stocks for a profit.

Govt blows $14.4m on Windows XP, Server 2003 support

The Federal Government has paid Microsoft more than $14.4 million for custom support of the outdated Windows XP and Windows Server 2003 operating systems, in a costly move which further demonstrates the extreme cost of running operating systems which are no longer formally supported by their vendors.

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Legacy health software lands SA Govt in court

In which the South Australian Government comes up with complex legal arguments as to why it should be able to continue to use a 1980's software package.

Microsoft wants to win you back with Windows 10

The latest version of Microsoft’s Windows operating system will begin rolling out from Wednesday (July 29). And remarkably, Windows 10 will be offered as a free upgrade to those users who already have Windows 7 and 8.1 installed.

Qld Govt Depts have no disaster recovery plan

Two sizable Queensland Government departments have no central disaster recovery plan, the state’s Auditor-General has found, despite the region’s ongoing struggles with extreme weather conditions that have previously knocked out telecommunications and data centre infrastructure.

ASD releases Windows 8 hardening guide

The Australian Signals Directorate appears to have released a guide to hardening Microsoft’s Windows 8 operating system, three years after the software was released for use by corporate customers, and as Microsoft is slated to release its next upgrade, Windows 10.

ASG picks up $35m CIMIC IT services deal

Perth-headquartered IT services group ASG this week revealed it had picked up a deal worth at least $35 million over five years with CIMIC Group — the massive construction and contracting group previously known as Leighton Holdings.

Datacom completes mammoth Health ICT takeover

New Zealand-headquartered IT services group Datacom this week announced it has successfully taken over the ICT infrastructure of the Federal Department of Health, in a long-awaited move which has seen the department remove large tranches of work from the hands of long-term outsourcer IBM.

Weather bureau gets $80m Cray supercomputer

The Bureau of Meteorology this week revealed it had signed a US$59 million (AU$80 million) contract with US supercomputer specialist Cray for a beefy machine that will deliver the agency about 16 times its current computing capacity and allow it to predict the weather that much better.

Vic Govt instantly blows $4.4m on Windows 2003

The Victorian Government has paid Microsoft a whopping $4.4 million for extended support for the now-defunct Windows Server 2003 operating system, in a move which sharply demonstrates the extreme cost of running operating systems which are no longer formally supported by their vendors.

Australia still hearts Windows Server 2003

Research published by local analyst firm Telsyte and Dell yesterday suggests that one in five Australian businesses are still running Microsoft’s decade-old operating system Windows Server 2003, despite the fact that Redmond is about to stop supporting the dated software for good.

Super funds close to dumping $250m IT revamp

If you have even a skin deep awareness of the structure of Australia’s superannuation industry, you’ll be aware that much of the underlying infrastructure used by many of the nation’s major funds is provided by a centralised group, Superpartners. One of the group’s main projects in recent years has been to dramatically update and modernise its IT platform — its version of a core banking platform overhaul. Unfortunately, the $250 million project has not precisely been going well.

Qld’s Grant joins analyst firm IBRS

This week it emerged that Peter Grant, the two-time former Queensland Whole of Government CIO (pictured), has joined well-regarded analyst firm Intelligent Business Research Services (IBRS). We’ve long had a high regard for IBRS, and so it’s fantastic to see such an experienced executive join its ranks.

Westpac dumps desk phones for Samsung Android mobiles

The era of troublesome desk phones tied to physical locations is gradually coming to an end in many workplaces, with mobile phones becoming increasingly popular as organisations' main method of voice telecommunications. But some groups are more advanced than others when it comes to adoption of the trend. One of those is Westpac.

Ministers’ cloud approval lasted just a year

Remember how twelve months ago, the Federal Government released a new cloud computing security and privacy directive which required departments and agencies to explicitly acquire the approval of the Attorney-General and the relevant portfolio minister before government data containing private information could be stored in offshore facilities? Remember how the policy was strongly criticised by Microsoft, Government CIOs and Delimiter? Well, it looks like the policy is about to be reversed.

WA Govt can’t fund school IT upgrades

In news from The Department of Disturbing Facts, iTNews revealed late last week that Western Australia's Department of Education has run out of money halfway through the deployment of new fundamental IT infrastructure to the state's schools.

Turnbull outlines Govt ICT vision

Communications Minister Malcolm Turnbull has published an extensive article arguing that the Federal Government needed to do a better job of connecting with Australians via digital channels and that public sector IT projects needn't cost the huge amounts that some have in the past.

NZ Govt pushes hard into cloud

New Zealand's national Government announced a whole of government contract this morning for what it terms 'Office Productivity as a Service' services. This includes email and calendaring services, as well as file-sharing, mobility, instant messaging and collaboration services. The contract complements two existing contracts -- Desktop as a Service and Enterprise Content Management as a Service.

CommBank reveals Harte’s replacement

The Commonwealth Bank of Australia has promoted an internal executive who joined the bank in September after a lengthy career at petroleum giant VP and IT services group Accenture to replace its outgoing chief information officer Michael Harte, who announced in early May that he would leave the bank.

Jeff Smith quits Suncorp for IBM

Second-tier Australian bank and financial services group Suncorp today announced that its long-serving top technology executive Jeff Smith would leave to take up a senior role with IBM in the United States, in an announcement which marks the end of an era for the nation’s banking IT sector.

Small business missing the mobile, social, cloud revolution

Most companies that live and breathe the online revolution are not tech startups, but smart smaller firms that use online tools to run their core business better: to cut costs, reach customers and suppliers, innovate and get more control. Many others, however, are falling behind, according to a new Grattan Institute discussion paper.

It’s nice to see government agencies share with each other

One of the most frustrating and, I think, silliest things I found when working in Australian government agencies was how almost every department, agency and statutory body developed almost all of its own policies, procedures, software and tools.

Recipe for disaster: NSW Education Dept turfs 600 techs

If you assume, as I do, that many of these staff spent much of their time 'putting out fires' -- reacting to the latest crisis in terms of their schools' IT infrastructure -- then removing those staff will create chaos across the board.

Defence appoints Mohan as new CTO

The Department of Defence has appointed a new chief technology officer, nicking senior Toll IT executive Aiyaswami Mohan to replace its previous CTO Matt Yannopoulous, who left in October last year to take up the role of chief information officer at the Department of Immigration and Border Protection.

Desktop disaster: So bad Vic Police use home PCs

Victoria Police's IT systems are so out of date that police officers often simply go home to open modern documents on their own PCs, a new report has found, and officers are also required to fax hardcopy documentation into a central repository following the end of their shift.

The Australian Cloud: Is it delivering on its promises?

Half a decade ago, cloud computing was hyped to the max as a new class of technologies that would deliver radical improvements to the flexibility and agility of both private sector businesses and governments. But a few years down the track, is it delivering on those promises in Australia? We investigate in this extensive feature article.

15 years later, Health breaks up IBM’s crown

Fifteen years after it first outsourced its IT department to global technology IBM, in a deal renewed half a dozen times and worth hundreds of millions of dollars, the Federal Department of Health has finally placed key components of the deal back on the market, in its first formal request for the tender in the area since 1999.

Back on track: Suncorp commits to 2016 core revamp

Second-tier bank and insurance company Suncorp has reaffirmed its plans to replace its legacy Hogan core banking platform with a more modern Oracle-based alternative in 2016, with the bank finally putting a date on an overhaul that has been on-again, off-again for several years.

Qld Govt releases detailed, comprehensive cloud-first roadmap

The Queensland State Government has published an extremely detailed cloud computing implementation model which it will use to formally push its many departments and agencies into a cloud computing-first procurement model, as the state attempts to address its substantial issues with fundamental ICT project and service delivery.

Why is Transport for NSW signing a 10-year, 1bn deal with IBM?

IBM might have been banned from signing new contracts with the Queensland Government over the Queensland Health payroll systems disaster, but that apparently hasn’t stopped other Australian jurisdictions from dealing with the vendor. The Financial Review reports this morning that Transport for NSW (which was formed from the merger of the NSW RTA, maritime, transport construction authority and Country Rail groups) is poised to jump into bed with Big Blue in a big way.

Aussie email firm Atmail beats Gmail, Office 365 to Raine and Horne deal

Those of you with long memories may recall that Australia has its own version of Google’s Gmail or Microsoft’s Office 365 email platforms. The company is called Atmail and it’s based in Queensland. In November 2012 it picked up a cool $2 million in venture capital from Australian VC firm Starfish Ventures. Well, already Atmail looks to be picking up new local corporate clients. The AustralianIT reports this morning that real estate agency Raine and Horne recently picked Atmail for its new email platform, serving some 3,500 mailboxes.

Report savages NT Govt’s ICT performance

The Northern Territory's parliament has published a landmark report into the management of ICT projects by its departments and agencies, finding a similar list of disasters as have been suffered by other state jurisdictions in Australia and recommending the immediate appointment of a whole of government chief information officer to help rectify the systemic issues.

The Australian Cloud: How are Australians using it?

This week and next week, Delimiter will take a closer took at cloud computing use in Australia with a series of two feature articles. The first -- this one -- will take a closer look at what classes of cloud computing services are proving most attractive to large Australian enterprises, and how they are being used. And the second piece, to be published next week, will examine whether cloud computing as a phenomenon is delivering on its promises of cutting costs and delivering more flexibility and scalability to Australian organisations.

NSW Police trialling body cameras to record everything

US-based body camera vendor Reveal Media has announced that the New South Wales police force is trialling use of its body cameras, in a move that will likely have transparency and accountability benefits for both ordinary Australians and officers.

SA e-Health system could cause fatalities

It used to be pretty rare that Australia would see an IT system implemented or maintained so poorly that it had the potential to cause fatalities or serious injury. But not any more. This year we’ve seen three such cases in Victoria alone, linked separately to failing IT systems at Victoria Police (which actually did result in several deaths), a Victorian hospital and, most worryingly, with relation to children’s safety under the care of the Department of Human Services. Well, last week South Australia got its own potentially fatal IT system.

BoQ cuts down outsourcing list to four

Those of you who follow the big end of the IT services market in Australia will recall that November last year Bank of Queensland revealed plans to finally chop up its extremely long-running comprehensive IT outsourcing deal with HP, with the effort being led by the bank's chief information officer Julie Bale (pictured). Well, things have been moving along at a rapid clip and the bank has reportedly now cut down its list of prospective partners to four.

Vic Govt claims early wins from ICT strategy

The Victorian Government has published a list of accomplishments which it claims to have achieved off the back of its previous whole of government ICT strategy, as it releases a new vision for the 2014 and 2015 years.

CommBank’s deep innovation is redefining our notion of what a bank is

The remarkable wave of technological innovation emanating from the Commonwealth Bank of Australia is forcing Australians to redefine their fundamental concept of what a bank is, and reimagine what their basic relationship to such an institution should be.

PCEHR review recommends NEHTA be ‘dissolved’

Following a protracted Freedom of Information battle, the Federal Government has finally released a report into the the troubled Personally Controlled Electronic Health Records (PCEHR) project, with one of the document's main recommendations being that the National e-Health Transition Authority be 'dissolved' due to governance issues.

‘Unacceptable’: Cisco’s Chambers tells Obama re NSA interceptions

Long-time Cisco Systems chief executive John Chambers has written a strongly worded letter to US President Barack Obama stating that the company "simply cannot operate" if the National Security Agency continues intercepting its routers and injecting spyware onto them before they are delivered to customers.

Amazon’s virtual desktop hits Australia

Cloud computing giant Amazon Web Services today announced that its WorkSpaces virtual desktop platform was available to be delivered from its Sydney datacentre, in a move which may accelerate the adoption of virtual desktop infrastructure in Australia in general.

St George trials Apple iBeacon in branches

Westpac subsidiary St George Bank has revealed plans to deploy a trial of Apple's iBeacon technology in three Sydney branches, in a move which will see customers' iPhones sent a welcome message and "tailored information" when they enter a branch.

Policy innovation: Govt replaces cloud computing panel with … new panel

What’s not precisely clear at this point is how this new panel will differ from the old one, or how the new ‘cloud-first’ policy will differ from the old one.

Budget 2014: PCEHR project continues, for now

The Federal Government has opted to continue to progress the previous Labor administration's troubled Personally Controlled Electronic Health Records project for now, allocating funding of $140.6 million to the project over the next 12 months while it decides its ultimate fate.

Fiona Stanley Hospital IT gets $40m more

The Western Australian Government has allocated a further $40 million in funding to the troubled IT systems of the state's flagship Fiona Stanley Hospital, in a state budget which comes ahead of the similar, $187 million deployment of similar new IT systems at the upcoming Perth Children's Hospital.

New Qld IT renewal chief lasted just a month

The Queensland Government appears to have suffered a further substantial blow to its attempts to reform its technology infrastructure, with an executive having been hand-picked to oversee its IT renewal program resigning after just one month in the role, and taking her deputy with her.

Commission of Audit: Digital disruption needed (business as usual not an option)

What does it take to deliver on a digital transformation agenda that the National Commission of Audit has explicitly described as “not business as usual”? As we transition from a 60 to 100 year old operating model of government, a fundamental re-imagining of what is meant by “public service” is needed.

Westpac renews Telstra, Optus contracts

Top-tier bank Westpac has renewed long-running contracts with both Telstra and, reportedly, Optus, as the bank continues to source services from both of Australia's two largest telcos.

Govt could shift 450 sites to Drupal cloud

The Federal Government has revealed long-range plans to migrate its public-facing websites to Drupal on a software as a service (cloud computing) basis, in a move which could end up seeing around a third of the government's 1,200 odd-sites migrated off commercial and other alternatives and onto the open source platform.

Microsoft confirms shrunken TechEd Australia

Microsoft has confirmed it will radically overhaul its giant TechEd conference in Australia in a way that will essentially spell the end of the iconic conference in its traditional mega-format, with the company confirming it will hold smaller TechEd conferences in Sydney and Melbourne in October and additional dates and cities in planning for early 2015.

Fairfax to let MS Office ‘wither away’

Remember how publishing giant Fairfax announced plans several years ago to dump Microsoft’s Office and Exchange platforms for most of its 11,000 staff and switch to Google Apps? Well, this week the company’s chief information officer Andrew Lam Po-Tang gave the CeBIT conference a detailed look at what that process actually looks like inside the company. It turns out the demise of Microsoft Office is not so much a bang but a whimper for the publisher.

CenITex cuts another 60 staff

Troubled Victorian Government IT shared services group CenITex has flagged plans to cut another 60 staff from its roster, as wider plans progress to outsource the infrastructure and services currently being provided by the group to other Victorian Government departments and agencies.

ING Direct shifts entire bank platform onto private cloud

Financial services group ING Direct this week revealed it had switched its entire production IT infrastructure onto a private cloud platform, in a move the company claimed was a first for any bank in Australia.

Whole of Govt CIO role abolished

The Federal Government this morning revealed it had abolished its whole of government chief information officer role in the wake of the departure of the last public servant to hold the position, Glenn Archer, with the position's responsibilities to devolve to a much lower profile role in the Department of Finance.

Cloud-first: SaaS “the ultimate buy”, says Coles

We’ve been hearing rather a lot about the philosophy of buying corporate IT platforms on a “cloud-first” basis recently. The US Government more or less kicked off the trend several years ago, and over the past 12 months the Queensland, New South Wales and Victorian Governments have followed. Only last week the new Coalition Government’s Commission of Audit recommended a cloud-first approach for the Federal Government. So we’re not surprised to hear that the private sector has gotten on the bandwagon as well.

Delimiter appeals PCEHR review censorship

Technology media outlet Delimiter has appealed a Federal Department of Healths move to block the public release of a report reviewing the troubled Personally Controlled Electronic Health Records (PCEHR) project, as news emerges that the Federal Government appears to have made a decision on how to proceed with the project.

Defence dumps IBM from datacentre deal

Those of you who keep an eye on the extremely large IT purchasing habits of the Department of Defence will recall that the Department has had a long-running tendering initiative going for what it calls “Centralised Processing” services. The contract has been out to market for some time, with IBM, HP and Lockheed Martin previously being the players in contention. In September that list shrunk down to two, with Defence knocking HP out of the running at that point, and last week the list shrunk again, with Big Blue losing out and Lockheed Martin winning preferred tendered status.

Commission of Audit backs high-risk shared services schemes

The new Coalition Government’s Commission of Audit (CoA) has recommended the Federal Government investigate the same kind of whole of government shared corporate services scheme which have abjectly failed most Australian State Governments over the past half-decade and resulted in widespread IT service delivery problems.

Commission of Audit recommends ‘cloud-first’ policy

The new Coalition Government’s Commission of Audit (CoA) has strongly recommended the Federal Government adopt a "cloud-first" IT infrastructure procurement policy, in a move which would clear up Canberra's often-confused approach to the issue and see it follow other jurisdictions such as Queensland, New South Wales and Victoria.

Commission of Audit recommends “transformative” chief digital officer

The new Coalition Government's Commission of Audit (CoA) has strongly recommended the Federal Government adopt a "transformative" strategy to make all its interactions with Australians online by default, with a new chief digital officer to spearhead the strategy and report to Communications Minister Malcolm Turnbull.

Westpac follows CBA with cardless ATM access

Remember how in the middle of last week, the Commonwealth Bank announced a raft of measures to reform mobile access to its infrastructure, including cardless access to ATM machines? Well, it appears the competition was watching. Barely had CommBank gotten its announcement out of the door when Westpac followed.

End of an era: CIO Harte leaves CommBank

The Commonwealth Bank's long-serving and highly decorated chief information officer Michael Harte has announced he will shortly leave the bank to take up a senior role at UK-based Barclays Bank, in a move that signals the end of an era for CommBank's IT operations.

Danger, Will Robinson: Commission of Audit wants Centrelink core IT systems outsourced

Yours truly hasn't yet had the chance to comb through the recommendations contained in the Abbott administration's Commission of Audit report released this afternoon; that will take the better part of a week. However one notable item which has already been picked up by technology media outlet iTNews this afternoon is that the report includes some rather ... drastic recommendations for Centrelink's extremely complex and high maintenance core IT systems.

CBA deploys iOS, Android ATM access

The Commonwealth Bank of Australia has taken a significant step in the gradual shift to allowing Australians to conduct all of their banking transactions via their mobile phones, announcing this morning that it would allow customers to withdraw money from ATM machines without their cards and only using iPhone and Android apps.

Microsoft may can giant TechEd in Australia

Software giant Microsoft is considering a radical overhaul to its giant TechEd event in Australia that would essentially spell the end of the iconic conference in its traditional mega-format, with the company instead believed to be considering a series of smaller conferences around Australia in its place.

“Billions”: Hockey greenlights Centrelink core replacement

Treasurer Joe Hockey has strongly hinted that the upcoming Federal Budget will include "billions" of dollars worth of funding for a core systems replacement at the Centrelink division of the Department of Human Services (DHS), in a move that represents one of the Federal Government's most long-awaited and largest IT project approvals.

Whole of Govt CIO Archer joins Gartner

Technology research and advisory firm Gartner has appointed former whole of Federal Government chief information officer Glenn Archer to the role of research vice president in its public sector research group, several months after the executive resigned from his post in early February.

Govt blocks PCEHR review release

The Federal Department of Health has moved to block the public release of a report reviewing the troubled Personally Controlled Electronic Health Records project, stating that there are not sufficient public interest reasons for the report to be released, despite the fact that Health Minister Peter Dutton has stated the document contains “a comprehensive plan for the future of electronic health records in Australia”.

Closed Govt: Coalition may walk away from transparency

The Coalition Federal Government has reportedly signalled it is reconsidering the previous Labor administration's commitment to join the multilateral Open Government Partnership aimed at increasing citizen engagement and government transparency, in a move which would place Australia alongside just one other nation to withdraw: Russia.

Why is Microsoft dropping support for Windows 8.1?

In a move certain to raise the ire of users of Microsoft’s Windows operating system the software giant has announced that next month it will cease support for Windows 8.1. But that operating system is barely eight months old and already an upgraded version of the Windows 8 system that failed to impress many users since its release in 2012.

Greens claim NSW LMBR project turning into a disaster

The NSW Greens late last week claimed to have obtained documents showing that the NSW Department of Education and Communities' wide-ranging Learning Management and Business Reform program, which involves a number of rolling upgrades of business administration software, was deployed before it was ready, with "appalling consequences for administrative staff, principals, teachers and students".

NSW Govt trials inter-truck safety devices

The New South Wales Government has inked a contract with connected vehicle technology supplier Cohda Wireless, as part of a trial of so-called Cooperative Intelligent Transport Systems (C-ITS) which allow heavy vehicles to communicate directly with each other about their position on the road to help reduce road accidents.

Victoria finally kills $180m Ultranet disaster

The Victorian Government has reportedly terminated its disastrous Ultranet schools portal, which ballooned in cost to $180 million over the past seven years but ended up being barely used by the education stakeholders it was supposed to serve.

NetSuite in whole of business TurboSmart deal

Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.

WA Health told: Hire a goddamn CIO already

A state parliamentary committee has told Western Australia's Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state's new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.

Former whole of Qld Govt CIO Grant resigns

High-flying IT executive Peter Grant has left his senior position in the Queensland State Government, a year after the state demoted him from the whole of government chief information officer role he had held for the second time.

Hills dumped $18m ERP/CRM rollout for Salesforce.com

According to a blog post published by Salesforce.com today, one of Ted Pretty’s first moves upon taking up managing director role at iconic Australian brand Hills in 2012 was to halt an expensive traditional business software project and call Salesforce.com instead.

Dropbox opens Sydney office

Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.

Heartbleed, internal outages: CBA’s horror 24 hours

The Commonwealth Bank's IT division has suffered something of a nightmare 24 hours, with a catastrophic internal IT outage taking down multiple systems and resulting in physical branches being offline, and the bank separately suffering public opprobrium stemming from contradictory statements it made with respect to potential vulnerabilities stemming from the Heartbleed OpenSSL bug.

Android in the enterprise: Three Aussie examples from Samsung

Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung's hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)

Businesslink cancelled Office 365 rollout

Microsoft has been on a bit of a tear recently in Australia with its cloud-based Office 365 platform, signing up major customers such as the Queensland Government, Qantas, V8 Supercars and rental chain Mr Rental. And it’s not hard to see why, with the platform’s hybrid cloud/traditional deployment model giving customers substantial options. However, as iTNews reported last week, it hasn’t been all plain sailing for Redmond in this arena.

Qld Govt inks $26.5m deal for Office 365

The Queensland State Government yesterday announced it had signed a $26.5 million deal with Microsoft which will gain the state access to Microsoft's Office 365 software and services platform. However, with the deal not covering operating system licences and not being mandatory for departments and agencies, it remains unclear what its impact will be.

Hospital IT booking system ‘putting lives at risk’

A new IT booking platform at the Austin Hospital and Olivia Newton-John Cancer and Wellness Centre in Melbourne is reportedly placing the welfare of patients with serious conditions at risk.

Bailey quits Macquarie for non-profit COO role

Long-time Macquarie University chief information officer Marc Bailey has left the educational institution to join non-profit group Intersect, which focuses on applying advanced ICT technologies to the practice of research.

Finally some action on Windows Azure in Australia

Remember when software giant Microsoft made a big deal back in May 2013 about how it was going to launch two new Australian datacentres for its Windows Azure cloud computing service? At the time it seemed as though the company’s plans were quite advanced and that we’d be seeing Australia-based Azure in short order. Well, almost a year has come and gone since that time and Microsoft has so far failed to deliver. The latest blip of news on the cloud front from the company comes in an article published by The Australian newspaper this morning.

IBM inks cloud ERP deal with Coca-Cola Amatil

Global technology giant IBM this morning revealed it had signed a five-year, multi-million-dollar deal with Coca-Cola Amatil which will see the beverage company's revamped enterprise resource planning operations hosted out of an IBM datacentre located in Sydney.

ANZ Bank CIO Weatherston quits

Australia and New Zealand Banking Group announced late last week that its chief information officer Anne Weatherston would "step down", with the executive's responsibilities to be assumed by the bank's chief operating officer while a global search is undertaken for her replacement.

Optus inks $19.5m satellite deal with Defence

SingTel subsidiary Optus this morning revealed it had inked a $19.5 million contract with the Department of Defence, extending its current relationship in delivering managed professional satellite services to the Department for four years until mid-2018.

Govt seeks private/public big data proposals

Interested in working with the Federal Government's massive datasets? Got a knack for making meaningful information out of huge piles of numbers and letters? I've got some good news for you. The Australian Government Information Management Office is looking for proposals for joint projects between the public and private sector that will leverage big data technologies.

Madness? Holmesglen TAFE upgrades GroupWise

It’s been a while since I’ve seen any Australian organisation of any kind have any words of praise for Novell’s ailing GroupWise collaboration suite. The trend is overwhelmingly that organisations are continually ditching it for alternatives, typically Microsoft’s Outlook/Exchange platform. However, if an article published by ZDNet is to be believed, at least one organisation is sticking with the Novell warhorse.

Unis trial Box cloud computing with AARNet

Education sector telco AARNet today announced that it would provide Box’s cloud content and collaboration management platform to Australian universities and other AARNet customers, in a move which has already spurred trials at half a dozen educational institutions located around Australia.

Qld Police buys 1,250 more iPads, iPhones

The Queensland Police Service has committed to buying another 1,250 Apple iPads and iPhones to better deliver information to front-line police officers, following a successful trial of the devices from mid-2013 and the recent announcement that live CCTV footage would be piped to officers using the technology.

Bloodbath: Qld Govt sacks one quarter of IT staff

The Queensland Government has cut its information technology workforce by about a quarter in just a year, the state's Public Service Commission has revealed, in startling figures that come as the state is grappling with substantial problems with fundamental IT project and service delivery.

SAP offers HANA, apps from Sydney facility

Germany software giant SAP today revealed it would offer its HANA real-time business intelligence package on a cloud basis from a Sydney datacentre, in a move which calls into question a local hosting HANA relationship launched with HP in Australia just nine months ago.

SP AusNet insources IT services

Listed Victorian energy utility SP AusNet has signalled plans to insource its IT services needs, following a decision to terminate a wider management deal under which a variety of corporate services were being provided by a subsidiary of its part-owner Singapore Power.

Q+A: Hills CIO on the company’s “complete rip and replace”

Hills Limited is an Australian company that makes home, hardware and electronic products. We had a chance to catch-up with Derek Brown, CIO, at Hills to discuss how he and his IT team of 40 employees is transforming the company’s IT infrastructure and enabling flexible, cloud-based collaboration.

“No public interest” in PCEHR review release

The Department of Health has stated it does not believe there is a public interest case for the Federal Government's review of the troubled Personally Controlled Electronic Health Records project to be released publicly, despite the fact that Health Minister Peter Dutton has stated the document contains "a comprehensive plan for the future of electronic health records in Australia".

Poor Victorian IT system affecting child safety

The Victorian Auditor-General has told the state's Department of Human Services to treat the need for a better client information system as a "priority", with revelations that the department's existing system was difficult to use and not being used correctly, as well as the fact that staff are still using cumbersome fax-based technology to report abuse.

NT dumps failed Fujitsu/SAP project

The Northern Territory Government has decided to dump its broken Asset Management System (AMS) developed by Fujitsu and based on SAP software, after receiving independent advice that it would cost an additional $120 million and five years to fix.

Airline CIO legend Stephen Tame quits Jetstar

The long-time chief information officer of Qantas subsidiary Jetstar, Stephen Tame, has resigned from his role, leaving a legacy of innovative IT implementations and practices behind him that will not easily be forgotten in Australia's IT industry.

More mainframe workloads moved to Oracle

Over the past several years we’ve begun to see a bit of a trend in Australia of major organisations shifting server workloads away from traditional mainframes and onto Oracle platforms, especially its integrated Exadata and Exalogic systems. The key driver of continued mainframe use has always been the legacy platform’s efficiency, stability and (to a certain extent) flexibility (such as in its virtualisation ability), but it’s also had numerous disadvantages, which we need not go into here. As time has gone on, it appears the performance levels inherent in Oracle’s systems are starting to lure CIOs away from the mainframe environment where appropriate. We saw this in Westpac in January 2013, and now, according to iTNews, we’re starting to see it also at another major financial institution — ASIC.

Before this decade is OUT: What if the “giants of the web” designed government...

What have we learnt from the past decade of "government online"? And what could we learn from the giants of the web? This is an examination of how an understanding of complex systems, risk and common patterns can be applied in an economy-wide effort of breakthrough innovation to drive the digital transformation of government service delivery over the next decade.

Surprise! Govt botched NDIS IT systems

A government department botching the delivery of a new IT platform? Shocking, I know. This has never, ever happened before. Unbelievable. Today's public sector IT blunder comes from the pages of Intermedium, which tells us that the National Disability Insurance Scheme developed by the previous Government has been hamstrung by the poor quality of the IT systems put together to support it.

Treasury to develop next-generation desktop

The Commonwealth Treasury has flagged plans to take a significant new step in the ongoing renewal of its internal IT infrastructure through a project that will focus on the delivery of virtual desktop PCs, virtualised applications, secure corporate data to mobile devices and the creation of a corporate "app store".

Fire + Rescue NSW deploys real-time SAP

NSW emergency services agency Fire and Rescue NSW this month revealed it has implemented SAP's Business Suite and HANA products, in an effort to support a move towards real-time reporting and access to information across its entire emergency services network.

NSW Govt releases new ICT investment policy

news The New South Wales State Government has released a public policy document which it intends will help NSW Government agencies make better investment...

Too late? WA wants central Fiona Stanley PMO

The Western Australian Government has gone to market for a provider to establish a project management office (PMO) to will coordinate development activities between its problematic Fiona Stanley Hospital build and its wider health department, just weeks after it admitted that the IT systems associated with the hospital had blown out in cost by an amount expected to be between $25 million and $50 million.

Aussie IT depts lost on how to handle BYO apps

Australian IT departments are "ill-prepared" to handle the massive influx of employee-sourced applications such as Dropbox, Skype and Evernote that are "storming" into their operations and being used by staff to improve their personal productivity, according to a new report produced by analyst firm Telsyte.

Great article series on Australian DevOps/agile

If you've spent any time working in the global technology industry over the past five years, it would have been pretty hard to miss the growing importance of the 'DevOps' movement -- in short, the increasingly powerful attempt to break down the traditional disconnect between 'development' and 'operations' activity within IT shops, particularly associated with agile development techniques. So what's happening in Australia in this area? iTNews has this morning published several excellent feature articles on this topic, and we recommend you spend this morning reading them instead of actually doing work.

The end is nigh for Windows XP: Are you ready?

Almost 13 years after its release in October 2001 to a world still in shock after the 9/11 terror attacks, the sun is finally setting on Microsoft’s Windows XP. The operating system has been the software in many home and work PCs but for die-hard users who continue to use XP, danger that way lies.

Dental network builds Azure data extraction tool

Microsoft revealed this week that Australian dental network Dental Corporation had built a tool using its Windows Azure platform which allowed it to extract data stored in dental practices around Australia, in what the software giant is billing as a case study of its 'hybrid' cloud computing concept in action.

Will Australia meet its April 2014 Open Government commitment?

Will Australia join Russia, becoming the second nation to withdraw? Or will it simply delay membership - one year, two years or more? Perhaps we'll find out with a government announcement in the next month regarding its OGP commitment. Or perhaps all we can expect is ongoing silence.

IT upheaval at Qantas as IBM wins big

Remember how embattled airline Qantas revealed plans in late February to cut some $200 million out of its technology budget over the next three years? It seemed at the time like an impossible dream that the company would never be able to achieve. Well, The Australian has published what appears to be Qantas’ comprehensive roadmap for hitting its goals. As the newspaper writes, the solution is … outsourcing everything to IBM.

Vic Govt mulls choose your own device policy

When it comes to working in government departments and agencies, you know the drill when it comes to personal IT infrastructure. Public servants are typically issued with an ageing desktop PC bought about five years ago and running Windows XP (or sometimes, God forbid, Windows Vista), a BlackBerry for their mobile phone, and they'll have to argue with their IT support team to get permission to install something as basic as Mozilla Firefox. We've all been there at one time or another. However, if an article published by Intermedium last week is to be believed, the Victorian Government is seeking to shake this paradigm up.

BlackBerry rises to knees with several local wins

Ailing smartphone and mobile device management company BlackBerry has announced several minor smartphone and software wins in the Australian market, as it continues its push to maintain relevance in the face of the continued onslaught of rival platforms such as iOS, Android and Windows Phone.

Victoria Police takes first step to address IT failures

The Victorian Government has allocated a small investment of $2.5 million to Victoria Police to start addressing the failures of IT systems which the force has said partially lay behind the death of an 11-year-old boy and his father in the state last month.

NSW to outsource ServiceFirst functions

The New South Wales State Government has followed through on its proposal to outsource key functions of state shared services agency ServiceFirst, inviting the private sector to provide options for the group's future in a move reminiscent of a similar approach taken by the Victorian Government to its IT shared services agency CenITex.

Comcare goes cloud for DR

Cloud computing projects in the Federal Government are a little thin on the water these days, despite the fact that the previous Labor administration tried to push for further adoption in the public sector, and despite the fact that cloud is all the rage in state governments at the moment. That's why we're particularly interested in this little gem posted by Australian Government chief technology officer John Sheridan on his blog today.

After 16 years, ANAO picks Unisys again for IT

The Australian National Audit Office this morning revealed it had renewed its extremely long-running relationship with US-headquartered IT outsourcer Unisys, in a move which will push the pair's partnership close to the 20 year mark and raise questions about the degree to which the agency is engaging in competitive tendering.

Vendors poach another Qld central Govt CIO

Queensland-based software vendor Technology One has poached the executive in charge of the state government's IT renewal program to become a business development executive, in a move that will further stimulate ongoing questions about the close relationship between the state's public sector and its IT vendors.

IT security as a service explodes in Australia

A very interesting article on Techworld last week highlights the fact that IT security as a service is currently exploding in Australia, with smarter, sleeker, cloud-based alternatives to the old models coming to the fold.

Microsoft criticises AG Dept’s cloud rules

Global technology giant Microsoft has asked the Federal Government to review a controversial policy enacted by the Attorney-General's Department last year which which require departments and agencies to explicitly acquire the approval of the Attorney-General and the relevant portfolio minister before government data containing private information can be stored in offshore facilities.

NSW Trade + Investment wants to go full cloud

The NSW Department of Trade and Investment has signalled plans to continue shifting more of its IT assets to cloud computing platforms as part of a "journey" away from managing and owning its own infrastructure, in the wake of the successful deployment of a wide-ranging ERP platform based on a SAP software as a service solution.

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