• Great articles on other sites
  • RSS Great articles on other sites

  • Renai's other site: Sci-fi + fantasy book news and reviews
  • RSS Renai LeMay

  • Blog, Telecommunications - Written by on Wednesday, May 1, 2013 15:27 - 8 Comments

    Telstra has 2.1 million 4G customers

    blog Well. It only seems like yesterday that there was speculation about whether Telstra had one million customers on its 4G network. Well, the news today is even worse for competitors Optus and Vodafone. This morning the telco’s deputy chief financial officer Mark Hall casually told Macquarie Bank’s Equities Conference that Telstra already has 2.1 million customers on its 4G network. Some sample pars from Hall’s speech:

    Our customers associate Telstra with a superior wireless network. To maintain this network supremacy we are investing $1.2 billion into our wireless network this fiscal year. This will provide us with 4G coverage to 66% of the population by June this year. As part of this investment, we are broadening the scope of our 4G network by adding a second wireless frequency, 900MHz spectrum, to better cater for increasing mobile use in regional areas.

    The lower frequency of this spectrum improves signal range and depth making it ideal for use in areas where improved range or signal reliability is required. We are also trialling the next generation of wireless 4G technology, known as LTE-Advanced with plans to introduce it later this year in areas with heavy traffic demand over a greater distance. LTE-Advanced uses the 900MHz and 1800MHz spectrum bands together, allowing more data to be carried faster, unlocking more capacity for growing mobile usage.

    Capacity is critical for us, as over 50% of our mobile customers use a smartphone. The average Australian is now spending 12 hours per week accessing the internet on a mobile device and the majority of these customers use their smartphone to watch video content. This customer demand is driving a rapid increase in data traffic on our network.

    And we are also trialling small cell networks – known as heterogeneous networks, or HetNets for short, to expand network capacity in busy locations such as city centres and sporting stadiums. This can complement our existing network by targeting high traffic areas where it would be difficult to build additional large scale base stations. We believe the investments I have just highlighted will help Telstra to maintain our network differentiation and advantage.

    Our 4G network supremacy is delivering mobile market share to Telstra. Since launch in September 2011: we have grown our 4G customer base to 2.1 million customers. This includes: 1.4 million handsets; 150,000 tablets; 370,000 dongles and 225,000 wifi hotspots.

    We now have 780,000 active users on our 24×7 app which is available on the iPhone, Android, iPad and on Facebook. The 24×7 app enables our customers to monitor their call and data usage, top up their prepaid account and view their bills. In upcoming releases we are planning to release additional functionality allowing customers to purchase new services from us. We will start with simple add-ons such as data packs, and progress to more complex transactions.

    I don’t think I need to point out how bad this situation is for Optus, which hasn’t released yet the number of 4G customers it has, and Vodafone, which hasn’t even launched its 4G network yet. As I’ve written previously, Telstra is winding back competition in Australia’s mobile space right now. The telco’s early launch of its 4G network, Optus’ too-relaxed stance towards gaining new customers and Vodafone’s ongoing collapse has really given Telstra an incredible lead over its rivals — a lead which is only growing as time goes on. We really are seeing an incredible amount of industry shake-up in Australia’s mobile space right now.

    Image credit: Telstra

    Print Friendly


    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. AJ
      Posted 01/05/2013 at 3:45 pm | Permalink |

      In 18 months almost all customers will be 4G as they upgrade they will get 4G handsets Vodafone will have the fastest uptake of 4G because people are already buying 4G handsets and they would have more people on 12 month contracts as they are cheaper.

      The biggest problem for Telstra will be congestion as speeds are already dropping on the 4G network

      • Duideka
        Posted 02/05/2013 at 12:46 pm | Permalink |

        Seems fine in perth still, just took this at 11am in a busy shopping centre:


        • Jason
          Posted 03/05/2013 at 1:48 pm | Permalink |

          Perth is fine as Telstra have 20Mhz of spectrum there… Try that test somewhere like Melbourne and Sydney where they only have 10Mhz and it is slowing.

          • Goresh
            Posted 04/05/2013 at 9:48 am | Permalink |

            The 1800MHz is being rationalised, ie, it is being reshuffled to join up all the little bits of spectrum held by the various entities into contiguous blocks.
            I think at teh end of it, alol 3 major carriers will have 20MHz, at least in the major centres.

          • Terry
            Posted 13/05/2013 at 1:23 pm | Permalink |

            Looks like the launch of 4G services on the 2600MHz band can’t come soon enough.

    2. Chris K
      Posted 03/05/2013 at 4:44 pm | Permalink |

      2.15M devices != 2.15M customers.

    3. Chris K
      Posted 03/05/2013 at 4:45 pm | Permalink |

      2.15M devices doesn’t equal 2.15M customers.

    4. Karl
      Posted 05/05/2013 at 4:45 pm | Permalink |

      2.15 million people on Telstra wireless and only 50 thousand on the NBN! Clearly people don’t want wires trailing behind their car so they can hook their tablet up to the NBN. Labor are wasting my tax dollars on obsolete technology! #CommonNonsense

  • Get our weekly newsletter

    All our stories, just one email a week.

    Email address:

    Follow us on social media

    Use your RSS reader to subscribe to our articles feed or to our comments feed.

  • Enterprise IT stories

    • Govt blows $14.4m on Windows XP, Server 2003 support nadella-1

      The Federal Government has paid Microsoft more than $14.4 million for custom support of the outdated Windows XP and Windows Server 2003 operating systems, in a costly move which further demonstrates the extreme cost of running operating systems which are no longer formally supported by their vendors.

    • [ad] Tatts Group optimises business performance with StruxureWare software schneider

      Tatts Group is one of Australia’s largest lottery and gaming companies, operating the majority of lotteries within Australia, as well as wagering, telephone betting and online transactions. Their online transactions make them one of the highest trafficked sites in the country.

    • Legacy health software lands SA Govt in court doctor

      In which the South Australian Government comes up with complex legal arguments as to why it should be able to continue to use a 1980’s software package.

    • Microsoft wants to win you back with Windows 10 windows-10

      The latest version of Microsoft’s Windows operating system will begin rolling out from Wednesday (July 29). And remarkably, Windows 10 will be offered as a free upgrade to those users who already have Windows 7 and 8.1 installed.

    • Qld Govt Depts have no disaster recovery plan brisvegas2

      Two sizable Queensland Government departments have no central disaster recovery plan, the state’s Auditor-General has found, despite the region’s ongoing struggles with extreme weather conditions that have previously knocked out telecommunications and data centre infrastructure.

    • ASD releases Windows 8 hardening guide windows-8-1

      The Australian Signals Directorate appears to have released a guide to hardening Microsoft’s Windows 8 operating system, three years after the software was released for use by corporate customers, and as Microsoft is slated to release its next upgrade, Windows 10.

    • ASG picks up $35m CIMIC IT services deal money

      Perth-headquartered IT services group ASG this week revealed it had picked up a deal worth at least $35 million over five years with CIMIC Group — the massive construction and contracting group previously known as Leighton Holdings.

  • Featured, opinion/analysis, Policy + Politics - Aug 3, 2015 13:40 - 23 Comments

    Turnbull’s NBN hiring spree is pure election fodder

    More In Policy + Politics

    Enterprise IT, News - Aug 3, 2015 16:03 - 2 Comments

    Govt blows $14.4m on Windows XP, Server 2003 support

    More In Enterprise IT

    Industry, News - Aug 3, 2015 15:25 - 2 Comments

    Uber takes ATO to court over GST

    More In Industry

    Consumer Tech, News - Jul 29, 2015 17:14 - 11 Comments

    Telstra integrates Netflix, Stan, Presto into re-badged Roku box

    More In Consumer Tech