Great articles on other sites
- $5.2m to put e-tax on Mac
- Galaxy S 4 “Google Edition” to be available in Australia via MobiCity
- When does mission creep become censorship?
- First NBN fibre extension completed
- Proof the internet filter lives on by other means
- Budget 2013: Heavy on 'showcasing', light on strategy
- CGU to replace core insurance system
- Google Australia calls for mandatory comp sci until year 10
- Spectrum fail could help Libs fight Labor's regional NBN
- Offended By Fraudband? Maybe You Shouldn’t Have Said It First
Enterprise IT, Sponsored Posts - Written by Renai LeMay on Monday, February 11, 2013 13:04 - 0 Comments
Five trends impacting the enterprise IT helpdesk
[sponsored post]
sponsored post Today’s enterprise IT support organisations and help desks are experiencing a dramatic shift in the way technologies are developed, deployed and consumed. But progress is a double-edged sword for IT support. This whitepaper presents five interrelated trends impacting the way IT support organisations operate: Productivity pressures; cloud computing; consumerisation of IT; corporate social media; and raising the bar on service.
The intended audience for this free whitepaper includes executives, IT management, software development/QA leadership, and anyone else with a stakeholder interest in IT help desks.
Simply fill out your details and hit submit to access the whitepaper PDF instantly.
Note: Form has been removed as this advertising promotion has finished.
Note: Your details will be shared with the author Zendesk as a condition of accessing the whitepaper.
| Tweet | |
![]() |
-
- Topic
- Voices
- Freshness
Enterprise IT, Featured, News - May 24, 2013 10:38 - 3 Comments
ANZ trials IBM’s Watson in customer service
More In Enterprise IT
- Perpetual dumps CIO after Fujitsu outsourcing
- Victoria abandons IT shared services?
Core CenITex services to be outsourced
- Australia gets two Windows Azure datacentres
- Oracle reveals swathe of Aussie rollouts
- Australia’s universities hacked on a regular basis
News, Telecommunications - May 23, 2013 11:57 - 79 Comments
Mass piracy lawsuits are back in Australia:
Law firm targets end users’ details
More In Telecommunications
- Telstra set for massive internal restructure
- iiNet sells TransACT’s FTTP to NBN Co
- At death’s door:
Vodafone loses 216k more customers
- 4G race: Telstra turns on 1500th tower
- Optus launches TD-LTE 4G trial in Canberra
Blog, Gadgets - May 24, 2013 11:22 - 2 Comments
HP forces MicroServer fan page offline?
More In Gadgets
- Surprise! Xbox One neutered for Australia
- Sony Xperia Z tablet hits Australia
- HP Slate 7 to land in Australia shortly
- Why touchscreens matter for laptops
(Or, review of the ThinkPad X1 Carbon Touch)
- Amazon Appstore challenging Google Play as Australian launch looms











Leave a Comment