Catch issues early, fix them fast – Free trial
[ad] With GFI Cloud you can easily manage and secure your remote workforce – wherever they are, from wherever you are! The simple IT management platform includes patch management, antivirus, web protection, monitoring and remote control. Get the benefit of endpoint protection with the ease of central management. Start a free trial now.
Great articles on other sites
- Sydney Opal card travel history can be accessed by police
- NBN analysis 'like foxes reviewing the hen house': Clare
- Call made to end inflight phone ban
- Australian government undoing profit shifting clamp down: Labor
- National security law reforms
- Victorian Government calls for contributions to shape Victoria’s digital economy
- Will IBM pip Azure at the Aussie cloud post?
- Competition watchdog should break up Foxtel monopoly: Ludlam
- Susan Sly gives up on the CIO game
- Vic Labor puts its support behind mobile police
Blog, Telecommunications - Written by Renai LeMay on Tuesday, February 5, 2013 14:31 - 58 Comments
Not absolutely everything is the NBN’s fault
blog As you might be aware, we’ve seen some bad reporting on the National Broadband Network from time to time (hello Daily Telegraph, we’re looking at you). When it comes to the NBN, journalists, even technically-minded journalists, can often get confused about the technology involved, as the NBN infrastructure is complex and often a little difficult to understand. Take this article published today by Computerworld, for example.
The article purports to highlight three examples of businesses in the early stage NBN rollout zone of Willunga, in South Australia to show readers what life is really like on the NBN. But in each case it gets technical details wrong.
In the first case, Computerworld notes that the Alma Hotel has had a difficult transition to the NBN, with several outages. What’s only clear upon reading further is that in both cases, the outages may not have been the actual fault of NBN Co. Computerworld notes that in one case, “a painter at the hotel damaged the fibre connectors”, while in the second case, the ISP providing VoIP telephony services to the hotel, NuSkope, appears to have had difficulty getting its systems to play with a firmware upgrade to NBN Co’s UNI-V voice port (and it was just that ISP, not others). Not particularly a surprise, when even a much larger ISP, Internode, only recently finished trialling the integration of telephone services with the UNI-V dedicated phone port. This is still experimental stuff; it’s not yet fully bedded down.
In the second case, the primary problem experienced by local business Everyday Marketing Solutions appears to be that the signal from its wireless router didn’t reach all areas of the owner’s home … something that has nothing to do with NBN Co. And in the third case, regarding another web-based marketing business, OzFeathers, the owner noted that the 12Mbps/1Mbps NBN service they were on was much better than their previous ADSL service for uploading files … despite the fact that the 1Mbps upload speed would be technically the same with most modern ADSL2+ services. Amazing new technology! No, not really.
Now, there are substantial parts of Computerworld’s article on this subject which are, in fact, wholly accurate and represent good reporting. And there is no doubt that it is valuable to interview early adopters on the NBN and find out what their experiences have been. But it’s also true that this information needs to be presented in context and with insight into the subject matter. Wi-Fi services not working as planned? Not really an issue for the NBN, per se. Hotel painter accidentally sabotaged the NBN cables? Yeah. Again, not really an issue for the NBN. Great new NBN upload speeds? No, not really amazing if they are the same as ADSL2+. These kinds of details in articles, I have no doubt, drive the good folks at NBN Co mad, when they read them. And who can blame them? Perhaps I’m nitpicking (and let me know in the comments below if you think so), but this stuff just drives me mad when I see it.
Blog, Enterprise IT - Jul 5, 2014 13:53 - 0 Comments
More In Enterprise IT
- Qld’s Grant joins analyst firm IBRS
- Westpac dumps desk phones for Samsung Android mobiles
- Ministers’ cloud approval lasted just a year
- WA Govt can’t fund school IT upgrades
- Turnbull outlines Govt ICT vision
Blog, Telecommunications - Jul 5, 2014 12:12 - 0 Comments
More In Telecommunications
- Telstra gets $150m for NBN FTTN trial
- How Australia got online 25 years ago
- Palmer pushes for minimalist NBN policy
- NBN debate heats up at IEEE conference
- Spirit deploys 200Mbps FTTB to Southbank
Analysis, Industry, Internet - Jun 23, 2014 10:33 - 0 Comments
More In Industry
- ABC tech reporter founds micro-transactions startup
- Australia’s got ICT talent: So how do we make the most of it?
- ‘Thriving’ Aussie tech incubator scene a ‘mirage’
- Corporate highs: The US P-TECH model for schools in Australia?
- Facebook wants to hide its Australian earnings
Blog, Digital Rights - Jun 30, 2014 22:24 - 0 Comments
More In Digital Rights
- “Rational debate” needed around surveillance
- Web blocking technically impossible: iiNet reminds Govt of undisputed fact
- We like e-readers – but library users are still borrowing books
- Coalition, Labor support new surveillance laws
- Anti-piracy laws will increase piracy, says Budde