blog It’s 2013 already (I know, I know, it’s not yet formally 2013 in Australia until after Australia Day, but still), but as we think about the year ahead in public sector technology projects, it’s worth giving ourselves a quick refresher course in what happened last year. Most of the articles posted by government IT research house Intermedium are behind its paywall, but this excellent round-up of 2012 in government IT isn’t, and is worth a read — we recommend you spend a few minutes with it. A sample paragraph with reference to the ongoing disaster situation in Queensland:
“The Bligh Labor Government’s high profile ICT failures formed a key part of the Queensland Liberal-National Party campaign arsenal and the party wasted little time in launching a comprehensive audit of the State Government’s ICT functions and assets upon forming Government. The findings of the audit, which are yet to be made public, will shape Queensland’s ICT direction for at least the term of this Government …”
To your writer’s mind, the biggest story in Australian government IT circles continues to be the growing body of evidence that our state governments have fundamental problems in basic IT service and project delivery. There is a very large body of analysis at this point (consisting of dozens of damning audit and ombudsman’s reports) that shows that our states simply cannot reliably deliver IT services themselves and cannot deliver on IT projects of any size. Plus their IT infrastructure is horribly insecure and billions of dollars of taxpayers’ money is being wasted, with little to show for it.
Some of the state governments (notably Queensland, NSW and Victoria) have started to address the issue, but this is going to be a biggie for at least the next decade. We’re just getting started, and I’m sure there will be a lot of news on this front in 2013. Personally, I believe much of what has been reported so far is only the tip of the iceberg in terms of what’s really going on beneath the surface.