• Enjoy the freedom to innovate and grow your business


    [ad] With Microsoft Azure you have hybrid cloud flexibility, allowing your platform to span your cloud and on premise data centre. Learn more at microsoftcloud.com.

  • IT Admin: No Time to Save Time?


    [ad] Do you spend too much time patching machines or cleaning up after virus attacks? With automation controlled from a central IT management console accessible anytime, anywhere – you can save time for bigger tasks. Try simple IT management from GFI Cloud and start saving time today!

  • Free Forrester analysis of CRM solutions


    [ad] In this 25 page report, independent analyst house Forrester evaluates 18 significant products in the customer relationship management space from a broad range of vendors, detailing its findings on how CRM suites measure up and plotting where they stand in relation to each other. Download it for free now.

  • Great articles on other sites
  • RSS Great articles on other sites


  • Reader giveaway: Google Nexus 5


    We’re big fans of Google’s Nexus line-up in general at Delimiter towers. Nexus 4, Nexus 7, Nexus 10 … we love pretty much anything Nexus. Because of this we've kicked off a new competition to give away one of Google’s new Nexus 5 smartphones to a lucky reader. Click here to enter.

  • Blog, Enterprise IT - Written by on Tuesday, December 11, 2012 12:52 - 15 Comments

    Huge surprise (not): Telstra wins ABC telco deal

    blog In what is not precisely the most unexpected news of the century, Telstra and the ABC have announced that they are once again planning to cosy up so that the telco can provide sweet, sweet telecommunications services to help the broadcaster, well, broadcast stuff. Those of you who’ve been around the block a few times will recall that the ABC has signed more than a few contracts of this nature with Telstra over the years — take this mobile contract in 2004, for example. It’s just a case of one former government monopoly and one current government broadcaster getting together in a continued marriage of convenience. What would really be news would be if the ABC ever opted to cheat on the big T with anybody else. The media release:

    “Telstra and the ABC have signed a new five year agreement for the provision of managed data, mobile and voice services, as well as managing the Corporation’s transition to a digital video platform for the high speed distribution of media.

    In doing so the ABC will become the first organisation in Australia to adopt Telstra’s advanced new Digital Video Network which will allow its newsrooms around the world to more efficiently send and receive content for its broad range of radio, television and multi-media programs. The technology will allow the ABC to acquire, convert, manage and distribute a more comprehensive suite of broadcast media formats, such as HD video, audio or data within a single, highly scalable network platform.

    The new agreement continues the long relationship between the two organisations, helping the Corporation deliver additional cost savings across its divisions and enabling greater investment in content generation and distribution. Paul Geason, Group Managing Director, Telstra Enterprise and Government, said the company was pleased to partner with the ABC in its efforts to deliver leading news and entertainment content across the country.

    “Telstra has had a long history of partnering with the ABC to help deliver important information services to all Australians,” Mr Geason said. “Our partnership with the ABC means that they can continue to realise the benefits from the latest IT services and technology, and ensure the ABC can continue to provide a high quality broadcasting service for all Australians.”

    Under the agreement, Telstra will also provide the ABC with managed data networks, mobile data and voice services, fixed voice services, and digital video network services through the new Telstra Digital Video Network.

    ABC Chief Operating Officer, David Pendleton, said that the five year agreement to secure and manage ABC networks ensures the ABC can reliably and efficiently deliver content to our audience across radio, television, online and mobile. As a Telstra managed services customer, the ABC’s network will be monitored around the clock by more than 140 highly-skilled staff at the Telstra Managed Network Operations Centre. Telstra also operates a T4- certified Security Operations Centre to provide proactive network security for networks, applications and devices.”

    Image credit: Luis Lopez, royalty free

    submit to reddit

    15 Comments

    You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

    1. Trevor
      Posted 11/12/2012 at 1:17 pm | Permalink |

      As you said, nothing surprising here for anyone with knowledge in the area. Although some may be surprised to hear that Telstra actually supply not just telecomms, but IT services to many govt departments and connected agencies.

      Centrelink is a good example (and also a good example of why it’s a terrible idea, with frequent server failures and outages affecting offices and call centres for many hours at a time, putting further pressure on already over-congested services. But you know, it’s all too easy to blame productivity on the lowest level customer-facing employees who are legally constrained from talking about it or even defending themselves when the Minister or spokespeople shift blame down to them despite years of constant and consistent failures by inefficient and unreliable IT systems. But that would bring a little too much unwanted attention to the managers/the Minister/Telstra – far easier to bully &/or sack staff who are bound by contractual gag orders ;-) ).

      Sorry, I realise that may seem a little OT, but this sort of blame/deny culture is endemic with sweetheart contracts of this nature in my experience.

      • Steve Hodgkinson, Research Director IT Asia/Pacific, Ovum
        Posted 12/12/2012 at 10:14 am | Permalink |

        Hmmm … telling it straight Trevor!!

    2. Posted 11/12/2012 at 1:49 pm | Permalink |

      Why is it called a ‘Win’ for Telstra if we know they’re the only option the Government’s going to pick anyway?

      • Posted 11/12/2012 at 1:50 pm | Permalink |

        If it was an open tender I’m sure Optus also had a go.

        • Posted 11/12/2012 at 3:18 pm | Permalink |

          “Open tender”.

          Heard that one before… ;)

          • Jose
            Posted 11/12/2012 at 9:37 pm | Permalink |

            +1 …. the term ‘Open Tender’ has a very different meaning when it relates to the ALP and the ABC

    3. Tinman_au
      Posted 11/12/2012 at 1:53 pm | Permalink |

      Telstras network is the only one that works reliably out side of large towns/cities, so I guess it makes sense they’d go with them.

      • djos
        Posted 11/12/2012 at 4:42 pm | Permalink |

        If Optus hadnt curled up into the fetal position (from an investment POV) after the cables wars they might actually have a decent national network which they could sell truly national services on! As it is the Optus network barely supports their Mobile and HFC networks e.g. many of their Mobile towers are connected via microwave links and not fibre.

    4. Simon Reidy
      Posted 11/12/2012 at 4:26 pm | Permalink |

      “The technology will allow the ABC to acquire, convert, manage and distribute a more comprehensive suite of broadcast media formats, such as HD video”

      I’d like to know what they mean by this. HD content delivered over the net to the consumer? That would be interesting and rather awesome, given they don’t even broadcast any real HD over the air.

      For those that don’t know: ABC24 is an up-scaled 720p channel (as it used to be up-scaled ABC1 HD before News24) which is obviously a total waste of bandwidth. ABC1 on the other hand, which could easily benefit from showing true HD 720p/1080i content (particularly given all BBC content is now produced and distributed in HD) remains standard definition.

      The above could change when analogue TV is switched off, by swapping spectrum from ABCNews24 to the primary ABC1 channel, but there’s been no indication of plans from ABC about this.

      Its also my understanding that when analogue TV is switched off, the old spectrum will be auctioned off, most likely for use with LTE and further emergency service channels. If however the stations can buy back that 20Mhz of analogue spectrum for their own use, this could be used for newer digital TV services using MPEG4 (which could mean at least a further 3 720p/1080i channels could easily occupy that spectrum). The only problem being most people would need a new STB to decode MPEG4.

      Basically if you care about picture and sound quality, then Digital TV in Australia is an over-compressed, standard definition disaster. The only true HD content (which is still way over-compressed) is from OneHD, 7Mate and Gem. And the content second-rate secondary channels show is generally of zero interest to me. And as far as sound is concerned, no network bothers to broadcast anything in Dolby 5.1 any more, even though AC3 audio only occupies 384kbps of bandwidth.

      tl,dr: Bring on the ABC in 1080p/Dolby 5.1 ! :)

      • djos
        Posted 11/12/2012 at 4:47 pm | Permalink |

        iirc, the ABC are planning on taking their channels onto the NBN in an extension of iView likely using the NBN’s upcoming MultiCast service.

        • Simon Reidy
          Posted 11/12/2012 at 5:02 pm | Permalink |

          I’ve heard similar rumours, but nothing from the ABC directly. With the uncertainty of the NBN’s future I’m trying not to get my hopes up. Even a 8-10mbps 720p multicast service would be awesome, and leave more than enough bandwidth for other usage, for people on 25mbps and above.

          There’s no doubt IPTV is the future. Its just a matter of when.

    5. Posted 12/12/2012 at 8:11 am | Permalink |

      To be fair, who else are they gonna pick?

      Optus? Not if they want reliable, high speed mobile data. I’m sure Singtel/Optus can deliver the goods for “newsroom” data and IT services. But mobile will let them down badly.

      Vodafone?…

      *Rolls around on floor laughing *

      • Posted 12/12/2012 at 8:11 am | Permalink |

        Oh and Optus’ coverage will let them down too in Regional Australia.

    6. Rhys
      Posted 12/12/2012 at 8:58 am | Permalink |

      I don’t know why they didn’t pick vodafone :P




    Get our 'Best of the Week' newsletter on Fridays

    Just the most important stories, one email a week.

    Email address:


  • Most Popular Content


  • Six smart secrets for nurturing customer relationships
    [ad] Today, we are experiencing a world where behind every app, every device, and every connection, is a customer. Your customers will demand you to be where they and managing customer relationship is the key to your business’s growth. The question is where do you start? Click here to download six free whitepapers to help you connect with your customers in a whole new way.
  • Enterprise IT stories

    • NetSuite in whole of business TurboSmart deal turbosmart

      Business-focused software as a service giant NetSuite has unveiled yet another win with a mid-sized Australian company, revealing a deal with automotive performance products manufacturer Turbosmart that has seen the company deploy a comprehensive suite of NetSuite products across its business.

    • WA Health told: Hire a goddamn CIO already doctor

      A state parliamentary committee has told Western Australia’s Department of Health to end four years of acting appointments and hire a permanent CIO, in the wake of news that the lack of such an executive role in the department contributed directly to the fiasco at the state’s new Fiona Stanley Hospital, much of which has revolved around poorly delivered IT systems.

    • Former whole of Qld Govt CIO Grant resigns petergrant

      High-flying IT executive Peter Grant has left his senior position in the Queensland State Government, a year after the state demoted him from the whole of government chief information officer role he had held for the second time.

    • Hills dumped $18m ERP/CRM rollout for Salesforce.com hills

      According to a blog post published by Salesforce.com today, one of Ted Pretty’s first moves upon taking up managing director role at iconic Australian brand Hills in 2012 was to halt an expensive traditional business software project and call Salesforce.com instead.

    • Dropbox opens Sydney office koalabox

      Cloud computing storage player Dropbox has announced it is opening an office in Sydney, as competition in the local enterprise cloud storage market accelerates.

    • Heartbleed, internal outages: CBA’s horror 24 hours commbankatm

      The Commonwealth Bank’s IT division has suffered something of a nightmare 24 hours, with a catastrophic internal IT outage taking down multiple systems and resulting in physical branches being offline, and the bank separately suffering public opprobrium stemming from contradictory statements it made with respect to potential vulnerabilities stemming from the Heartbleed OpenSSL bug.

    • Android in the enterprise: Three Aussie examples from Samsung androidapple

      Forget iOS and Windows. Today we present three decently sized deployments of Android in the Australian market on Samsung’s hardware, which the Korean vendor has dug up from its archives over the past several years for us after a little prompting :)

    • Businesslink cancelled Office 365 rollout cancelled

      Microsoft has been on a bit of a tear recently in Australia with its cloud-based Office 365 platform, signing up major customers such as the Queensland Government, Qantas, V8 Supercars and rental chain Mr Rental. And it’s not hard to see why, with the platform’s hybrid cloud/traditional deployment model giving customers substantial options. However, as iTNews reported last week, it hasn’t been all plain sailing for Redmond in this arena.

    • Qld Govt inks $26.5m deal for Office 365 walker

      The Queensland State Government yesterday announced it had signed a $26.5 million deal with Microsoft which will gain the state access to Microsoft’s Office 365 software and services platform. However, with the deal not covering operating system licences and not being mandatory for departments and agencies, it remains unclear what its impact will be.

    • Hospital IT booking system ‘putting lives at risk’ doctor

      A new IT booking platform at the Austin Hospital and Olivia Newton-John Cancer and Wellness Centre in Melbourne is reportedly placing the welfare of patients with serious conditions at risk.

  • Enterprise IT, News - Apr 17, 2014 16:39 - 0 Comments

    NetSuite in whole of business TurboSmart deal

    More In Enterprise IT


    News, Telecommunications - Apr 17, 2014 11:01 - 151 Comments

    Turnbull lies on NBN to Triple J listeners

    More In Telecommunications


    Featured, Industry, News - Apr 17, 2014 9:28 - 1 Comment

    Campaign Monitor takes US$250m from US VC

    More In Industry


    Digital Rights, News - Apr 17, 2014 12:41 - 15 Comments

    Anti-piracy lobbyist enjoys cozy email chats with AGD Secretary

    More In Digital Rights