Comments on: Optus 4G Wi-Fi modem: Review

By: Drew

Drew — Thu, 07 Mar 2013 07:44:41 +0000

I’ll probably be doing the same as Jo soon. I just bought an optus wi-fi modem, only to find i cant connect to 4g unless im standing on the double white lines in the middle of my street. how usefull. anytime i want to use 4g ill have to let cars run over my modem constantly.

By: Jo

Jo — Mon, 04 Mar 2013 20:09:37 +0000

I unfortunately purchased this device bundled with sim card.
The optus instruction book differs in graphic detail to manufacturers ( how to insert sim)
No one by either company explains that you Do NOT remove entire new sim from plastic card! Unfortunately I removed the sim & later was told by Dick Smith Electronics & Optus store that my “sim” got jammed because I wasnt meant to remove the outer plastic from the micro sim!! Wasted $150.00 & neither Dick Smiths or Optus would replace “damaged” modem!!
Outcome: walked into nearby Telstra shop in tears, distressed, & purchased ANOTHER wifi modem with them!
From my experience, Optus are happy to take money, but wipe their hands clean of support, after sales! They lost a customer, Telstra gained one. The Telstra modem comes packaged with sim already installed!! Wish I saved $150.00 & just went with a better company and modem in first place.
Leason learned! Optus get zero stars. Telstra get 5 stars.

By: AJ

AJ — Thu, 20 Sep 2012 03:08:12 +0000

Yeah it is hard to compare Telstra 4G to Optus 4G when you compare speed tests on a phone to a Wi-Fi tethered device.

Does Optus 4G work on your HTC One XL and if it does could you do a direct test on that device?

By: PeterA

PeterA — Wed, 19 Sep 2012 21:36:25 +0000

Would be good to see it in a side-by-side, battery life (and other feature – max concurrent users?) comparison with the modem supplied by Telstra (is it a Sierra-Wireless?).

(in addition to a speed comparison – which I see as less important as it is often network not wifi-device dependent)