blog Pre-ordered hit Diablo III from dying Australian video game retailer GAME? Frustrated that you won’t be able to play this year’s biggest game when it launches at 5PM today, as GAME has been blocked from selling Diablo III? Worry no more. Blizzard’s got your back. From the Battle.net forums, via Kotaku:
“We’re aware that some Australian GAME customers have been left out in the cold on what should be the hottest night of the year — the launch of Diablo III. To help with this situation and get these players into the game as soon as possible, we’ve put the following process in place.
Australian GAME customers with a valid preorder/prepurchase receipt dated before May 15, 2012 can do the following:
1. Purchase the digital version of Diablo III from http://www.diablo3.com now or anytime before May 21, 2012.
2. Download and start playing when the servers go live!
3. Submit your GAME Australia preorder/prepurchase receipt to us before June 30, 2012.
4. Receive a credit from Blizzard, for the amount you paid in advance to GAME Australia for Diablo III. This credit will be applied to the payment method used for the digital purchase.
We’ll post further details here on how to submit your GAME Australia receipt to our customer service team as soon as possible. Stay tuned, and we look forward to seeing you in the Burning Hells!”
Now that’s customer service worthy of Deckard Cain. Of course, our advice would have been to just have bought Diablo III direct from Blizzard in the first place like the dark demon gods of capitalism would have preferred in the first place (as yours truly did). But then, there are still many people sacrificing themselves on Australia’s retail gaming altar.
Image credits: Blizzard