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Enterprise IT, News - Written by Renai LeMay on Tuesday, April 17, 2012 14:04 - 6 Comments
NSW Govt may scrap IT shared services units
blog According to the Financial Review, the New South Wales Government has indicated it may follow in the footsteps of fellow states Queensland and Western Australia and drastically re-work its IT shared services strategy, in the wake of questionable benefits having flowed from the scheme.
It’s never been a very transparent strategy — and the previous Labor Government in NSW definitely didn’t enjoy answering questions on the matter — but for several years now the state has focused on delivering IT services to a number of agencies through several shared services divisions, including ServiceFirst, which was quietly created from the mergers of a number of agencies in 2008, BusinessLink and one or two others. However, the Financial Review revealed this morning in an extensive interview with NSW Finance Minister Greg Pearce (click here for the full article) that the IT shared services strategy may be changing dramatically — and soon. According to the AFR, Pearce said:
“What we’ve done is essentially stopped a lot of the shared services work that was going on,” he said. “We’re looking very hard at BusinessLink and ServiceFirst and whether we should be in that business at all or how to get value if we stay.”
As you may recall, on Delimiter I have argued very strongly that IT shared services models in Australian governments are fundamentally broken and need to evolve. From Victoria to Queensland and of course Western Australia, Australian states have comprehensively proven by now that the IT shared services model as it is currently understood simply does not work well in Australia. The evidence for this is contained in a series of audit reports issued by the various state auditor-generals over the past half-decade. They literally document five years of disasters in the space.
If the NSW Government walks away from the IT shared services model it will be the third Australian state government to do so in a year, following similar moves by Western Australia and Queensland. In addition, Victoria’s own model is similarly in question. I hardly need to go into the problems which have been suffered by its IT shared services agency CenITex at this point — they are already legend within Australia’s IT industry. Perhaps the only state government which has appear to be relatively successful at IT shared services is the Australian Capital Territory with its InTACT unit. But … we haven’t heard much from the ACT in this area in a while. Perhaps the house is burning down there too.
I actually don’t have a great deal of confidence that NSW’s new Coalition State Government can pull the state out of its deep hole when it comes to delivering IT projects. So far, every indication has been that the O’Farrell Government understands this area as little as the previous Labor governments. But I suppose one can hope. Hope may just be the only thing which public sector IT workers have left at this point.
Latest Delimiter 2.0 articles (subscriber content)
|It’s hard to imagine how things could have gone worse for Malcolm Turnbull in his first three months as Communications Minister. With the public rapidly turning on the Earl of Wentworth over his horribly unpopular new NBN policy, a growing perception that he’s stacking NBN Co with partisan staff and a lack of transparency verging on the hypocritical, it’s hard to find positives for the Earl of Wentworth from his initial period in office. Turnbull is truly fumbling the catch on both political and functional levels.|
|Politicians from Australia’s major parties need to stop issuing ludicrous blanket pardons for the intelligence community’s ongoing misdemeanours and start applying a basic modicum of transparency and accountability to this important national security function.|
|The independent pro-fibre National Broadband Network movement is doing a far better job of promoting Labor’s Fibre to the Premises-based NBN policy than Labor itself. When is Labor going to wake from its slumber and start supporting this scrappy but energetic grassroots network of activists?|
|Ziggy Switkowski's first substantial public appearance since being appointed NBN Co chief executive has starkly demonstrated just how different he is from his predecessor, Mike Quigley, and just how strictly he will adhere to the guidelines which his patron, Communications Minister Malcolm Turnbull, has set for him.|
|Australian technology companies have been virtually absent from the the nation’s public stockmarket over the past decade as the stigma of the dot com bust took its toll on investor confidence. But a clutch of new listings planned for the closing months of 2013 shows renewed interest in the sector and that local entrepreneurs are smelling money in the air once again.|
|NBN Co’s Strategic Review process gives the company an unmissable opportunity to re-evaluate the early decision to deploy its FTTP network primarily through Telstra’s underground ducts. The company and its new Coalition masters must now seriously consider deploying more fibre aerially on power poles in an effort to speed up its rollout substantially.|
|That moment which many Australian technologists fervently hoped for but never expected to see has come to pass: Simon Hackett has been appointed to the board of the National Broadband Network Company. But what questions should the Internode founder be asking NBN Co’s executive management team? Here’s five ideas to start with.|
Enterprise IT, News - Dec 13, 2013 17:36 - 0 Comments
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Blog, Telecommunications - Dec 13, 2013 13:32 - 21 Comments
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Blog, Industry, Startups - Dec 10, 2013 10:19 - 0 Comments
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Digital Rights, News - Dec 12, 2013 16:17 - 5 Comments
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