[ad] The service leader for Cloud is now in Australia. Secure, reliable cloud and managed hosting all backed by 24x7x365 Fanatical Support. Create your free account now.
Buy an Seagate Business Storage NAS for your chance to win a holiday
[ad] Purchase a selected Seagate Business Storage NAS to receive a $20 cash-back AND go into the draw to win a $1,000 Flight Centre voucher so you can holiday in the destination of your choice. T&Cs apply.
How mobile and social media affect your Customer Experience strategy
[ad] How will the adoption of mobile devices and social media affect your Customer Experience strategy? Are you reaching your organisation's customers through these touch points? Click here to download a whitepaper by Fifth Quadrant examining consumer and business attitudes to these new contact channels.
Great articles on other sites
- Turnbull to release NBN review next week
- Canberra blitzes states with NBN take-up rates
- War on whistleblowers from Abbott, Turnbull as ICJ case arrives
- Stockland tech revamp at centre of growth plans
- Clare warns of Gonski-like backflips on the NBN
- Victoria seeks early buy-in to avoid past disasters
- Vtalk bucks the China trend with plan for Aussie build
- Booksellers bristle at Amazon's arrival
- Australian customers upbeat on Dell going private
- FTTP NBN supporters lobby Turnbull
50 things top IT pros need to know
[ad] This 18 page TechRepublic whitepaper explores 10 things you should know to become an epic IT manager, 40 other essential tips to advance your IT career and practical guidance for starting an IT consulting business. Click here to access the whitepaper.
The new IT manager: Trends affecting IT in business
[ad] The tables have turned for IT managers. IT used to be able to dictate which computing assets would be used by employees and how they would be used. No longer. This free GigaOM Pro research paper (click here to download it) gives a solid, fact-based perspective on how IT consumerisation, mobile computing and cloud delivery trends are changing the paradigm.
Enterprise IT, News - Written by Renai LeMay on Friday, March 23, 2012 15:52 - 0 Comments
SAP has 20 Aussie Business ByDesign customers
news IT channel publication CRN has reported that German software giant SAP has signed up 20 customers for its Business ByDesign software as a service platform, which launched in Australia in August last year. CRN put a negative spin on the result (read the full article here):
“SAP has rejected suggestions uptake of Business ByDesign had been disappointing in Australia, despite revealing to CRN today just 20 local customers had signed up for the cloud-based ERP system since its global launch in August last year.”
However, it appears to be unclear whether the figure represents a victory for SAP, which has long preferred the on-premises deployment model and is a late entrant to the SaaS market compared with rivals such as Salesforce.com, or whether it represents a failure to meet its targets. SAP never explicitly broke out the amount of customers it wanted to sign up over the past nine months with Business ByDesign, which is broadly aimed at companies up to 500 or so seats.
In a separate media release, SAP listed a number of local Business ByDesign customers who had signed up to buy the service — ranging from cloud-focused packaging giant Visy, to management consultancy Futureye, security specialist Dragonfly, personal care products manufacturer QVS and IT services firms Soltius and Tango.
SAP, at least, is pushing the customer sign-up rate as a positive. Greg Harbor, Vice President of On-Demand Solutions at SAP said in the company’s media release: “Having launched the first of our SAP on-demand solutions portfolio in Australia in September 2011, we are extremely buoyed by the market response to SAP Business ByDesign.”
“Not only has the market demand been strong, the customer response to the actual delivery and execution of the solutions has been outstanding. This success creates a foundation on which we can accelerate market penetration of a much broader portfolio of line-of-business specific cloud solutions.”
Personally, I believe SAP’s customer sign-up rate for Business ByDesign is pretty much what anyone would have expected from the company after its launch in mid-2011. In short, it has had a few early wins, especially amongst firms already positive on cloud computing and those who were more technical to start with, but hasn’t yet broken through into the wider mainstream business market, where cloud computing services (as Salesforce.com has always found in Australia) continue to struggle. Disagree with me? Ask yourself how many major enterprises Salesforce.com has announced as new customers in Australia over the past several years — especially of its core CRM suite. That’s right … virtually none. Does the company have bad communications practices, or is it actually not signing up major new Australian customers? Nobody knows at this point.
Interestingly, Oracle is having much better luck with its locally hosted CRM on Demand product — having recently signed up major customers such as the Victorian Department of Human Services, NSW government agency NSW Businesslink, NBN Co, AJ Lucas and Suncorp. Is that because Oracle’s Oracle, or because CRM on Demand is locally hosted? Again, it’s not clear just yet.
Of course, in a wider sense, SAP doesn’t really want to be signing up customers for Business ByDesign. It would much rather customers sign up for its traditional on-premises suite. SAP is not a cloud company yet and I doubt whether it completely understands the dynamics of this area just yet. The market for SaaS services of this nature hasn’t been completely proven yet in Australian large mid to large enterprise, and with Business ByDesign, SAP is clearly keeping its options open to the new wave of interest in cloud while still maintaining its larger focus on its existing traditional product set. In short, despite the release of Business ByDesign last year, nothing has really changed dramatically yet in Australia’s business software market.
Latest Delimiter 2.0 articles (subscriber content)
|Politicians from Australia’s major parties need to stop issuing ludicrous blanket pardons for the intelligence community’s ongoing misdemeanours and start applying a basic modicum of transparency and accountability to this important national security function.|
|The independent pro-fibre National Broadband Network movement is doing a far better job of promoting Labor’s Fibre to the Premises-based NBN policy than Labor itself. When is Labor going to wake from its slumber and start supporting this scrappy but energetic grassroots network of activists?|
|Ziggy Switkowski's first substantial public appearance since being appointed NBN Co chief executive has starkly demonstrated just how different he is from his predecessor, Mike Quigley, and just how strictly he will adhere to the guidelines which his patron, Communications Minister Malcolm Turnbull, has set for him.|
|Australian technology companies have been virtually absent from the the nation’s public stockmarket over the past decade as the stigma of the dot com bust took its toll on investor confidence. But a clutch of new listings planned for the closing months of 2013 shows renewed interest in the sector and that local entrepreneurs are smelling money in the air once again.|
|NBN Co’s Strategic Review process gives the company an unmissable opportunity to re-evaluate the early decision to deploy its FTTP network primarily through Telstra’s underground ducts. The company and its new Coalition masters must now seriously consider deploying more fibre aerially on power poles in an effort to speed up its rollout substantially.|
|That moment which many Australian technologists fervently hoped for but never expected to see has come to pass: Simon Hackett has been appointed to the board of the National Broadband Network Company. But what questions should the Internode founder be asking NBN Co’s executive management team? Here’s five ideas to start with.|
|The rapid replacement of respected NBN Co chief operating officer Ralph Steffens with a Telstra executive who appears less experienced with fibre rollouts but better politically connected represents a key signal that NBN Co’s senior executive hiring process has now become completely politicised and is no longer independent from the Federal Government.|
Enterprise IT, News - Dec 6, 2013 12:50 - 0 Comments
More In Enterprise IT
- Payroll disaster: Queensland sues IBM
- End of an era: Oracle Australia’s ‘safe hands’ leaves
- Qld launches whole of government IaaS panel
- Defence finally allows staff iPhones, iPads
- NSW Govt refreshes ICT Advisory Panel
News, Telecommunications - Dec 6, 2013 11:54 - 79 Comments
More In Telecommunications
- NBN Co internal FTTN analysis: Turnbull refuses to retract inaccurate claim
- Defying the Senate: Turnbull to release NBN Review by end of 2013
- Senate to force Turnbull to publish NBN Review
- Get on with FTTN job, Quigley tells NBN Co
- Senate circus shows politics has no place in NBN
More In Industry
- Xbox One goes off with a bang … but will the PS4 launch eclipse it?
- It’s not just Freelancer: Aussie tech IPOs are back in general
- Freelancer’s IPO: A billion reasons to care
- Australian retailers online: Late to the party and much to do
- DesignCrowd picks up another $3m
Digital Rights, News - Dec 5, 2013 14:08 - 25 Comments
More In Digital Rights
- Global privacy group files formal ASD complaint
- Labor open to surveillance discussion
- Snowden an “American traitor”, says Australia’s Attorney-General
- ASD goes rogue with Aussie metadata
- It’s live: Delimiter publishes AGD FoI mirror