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Sponsored Posts - Written by Renai LeMay on Thursday, June 2, 2011 16:30 - 1 Comment
Contact centres: What’s the biggest challenge?[Sponsored post]
sponsored post In this video by our partner Integ, the company heads to the G-Force conference to ask attendees questions such as what the most important challenge will be in their contact centres over the next 12 months, as well as whether the role of the contact centre within their businesses changed as a result of the global financial crisis.
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You can also check out the company’s work supplying solutions to remote mining facilities, and we’ve also got other videos discussing the future of IP communications with Alcatel-Lucent, and how the Salvation Army has deployed Integ’s IP telephony as a service solution.
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