[ad] The service leader for Cloud is now in Australia. Secure, reliable cloud and managed hosting all backed by 24x7x365 Fanatical Support. Create your free account now.
Buy an Seagate Business Storage NAS for your chance to win a holiday
[ad] Purchase a selected Seagate Business Storage NAS to receive a $20 cash-back AND go into the draw to win a $1,000 Flight Centre voucher so you can holiday in the destination of your choice. T&Cs apply.
Great articles on other sites
- NBN Co strategic review to be released tomorrow
- Xbox One smashes sales records
- Tech leaders call for speed, ubiquity in NBN rollout
- AIIA urges Hockey to tackle taxes
- IBM accuses Qld govt of trying to ‘rewrite history’
- Newlease undergoes reverse takeover to score ASX listing
- Australia Post loses battle | The Australian
- Start-ups leap at Telstra's accelerator
- Labor won't hand over NBN advice to Turnbull
- Adelaide Uni on hiring blitz for tech transformation
How mobile and social media affect your Customer Experience strategy
[ad] How will the adoption of mobile devices and social media affect your Customer Experience strategy? Are you reaching your organisation's customers through these touch points? Click here to download a whitepaper by Fifth Quadrant examining consumer and business attitudes to these new contact channels.
50 things top IT pros need to know
[ad] This 18 page TechRepublic whitepaper explores 10 things you should know to become an epic IT manager, 40 other essential tips to advance your IT career and practical guidance for starting an IT consulting business. Click here to access the whitepaper.
Featured, Features - Written by Renai LeMay on Thursday, December 23, 2010 16:26 - 12 Comments
The eBook executive with the Google tattoo
When you ask Google’s Mark Tanner what books he’s been reading recently, you had better have a few minutes to discuss the subject, because the enthusiasm bursts out of him wholesale. “I just finished Slaughterhouse Five by Kurt Vonnegut,” he says, referring to the science fiction classic. “Fantastic read.”
Lots of people in Australia’s IT industry are into sci-fi — and we’re betting many Google staffers love fantasy too. But sports books are also on Tanner’s radar. He’s also been recently reading Andre Agassi’s autobiography, Open, for example, which chronicles the life and times of the international tennis megastar. And then there’s Greg Mortenson’s Three Cups of Tea — an inspirational read which tells of the author’s gargantuan yet human effort constructing schools across Asia.
Hard science is also on Tanner’s shelf; “I started reading A Brief History of Time,” he says, referring to the popular book by British physicist Stephen Hawking, “and like everyone else failed by the sixth chapter”. Now he’s reading Hawking’s follow-up book A Briefer History of Time.
In a way, you might say, Tanner’s a typical book buff — multiple books on the go, in multiple genres, some unfinished, a giant set of bookcases at home with volumes gathering dust and piled everywhere. However, Tanner’s not just any book industry executive — he’s Google’s strategic partner development manager in Australia for the publishing industry. And so it’s the way he has increasingly started reading books that gives us a clue into the future of book publishing.
For example, when the executive was reading Agassi’s autobiography, he says, he wasn’t just flipping through the pages of a paper tome. Instead — because he was reading the book through a web browser — he kept on taking advantages of the inherent strengths of the emerging digital medium.
“You’re reading online, and then you come across this match he talks about,” he says. Then, Tanner says, you open a new tab in your browser and Google the match Agassi’s describing, to find a YouTube clip of the highlights. Or, he adds, “you come across an old tennis player you haven’t heard of” — and Google them.
Then, too, Tanner doesn’t just read paper books.
“I regularly read on my phone,” he says. “I used to read a lot on e-ink devices — I’ve tried them all. I surprise myself by how often I’ve been reading on my laptop.” Anything’s appropriate, according to the executive — as long as “the device doesn’t get in the way” of the experience.
It’s this new type of reading — where readers have access to so much more than just the pages of a book they have purchased, and where they can choose to read on any device a book they have purchased, that is key to the eBook vision which Google is pushing internationally at the moment.
In early December this year, the search giant unveiled what it calls its Google eBookstore, with more than three million titles available for book buffs to choose from and read on many devices — including hundreds of thousands of books available for sale.
In doing so, Google has followed in the footsteps of some giant rivals — companies like Amazon, Apple, and in Australia, the Borders/Kobo alliance, already have substantial eBook presences, millions of customers and are growing fast in the new digital publishing world. However, speaking to Tanner in an interview this week, it seems as if Google has come at the eBook problem from a different angle.
The search giant has long — as part of its mission to “organise the world’s information and make it universally accessible and useful” — had a product which has been taking the metadata available in books and making it searchable public on the web, in coalition with publishing partners.
With a preview also available, the program has become a powerful marketing tool for publishers who want to expose their books to more readers online. After previewing a book, readers could then click through to a retailer to buy it. However, Tanner says the company’s next eBook step — its eBookstore — has resulted from organic conversations with publishers, who wanted an ecommerce layer on top of Google’s existing functionality.
Google’s eBookstore will also integrate with local booksellers’ websites, connecting up the dots in the book ecosystem, from author, to publisher, to digital platform and retailer.
The only catch? Google eBooks isn’t available yet in Australia — at least not for book purchases. So far it’s limited to US customers, although companies like Apple, Amazon and Borders already have paid eBook options available down under. We gave Google a hard time for this when the product launched — but Tanner’s presence and energy in Australia has done much to reassure the search giant’s Australian division is on the case.
Tanner says Google is “pushing to take this internationally as quickly as we can”, and emphasises that Australia is in the top group of countries the search giant is focused on rolling out Google eBooks to.
There’s “a range of factors” which have to be worked out for the product to hit Australia, he says — from retailer integration, working with publishers, getting book editions right, integratingt he right currency and even working with different teams within Google — those focused on the Checkout and Android technologies, for example.
The good news, however, is that the US launch of Google eBooks went “spectacularly well”, according to Tanner — which bodes good things for Australia. And Google has also recently been talking up the potential for the platform to launch internationally in the first quarter of 2011 — meaning Australia could see some action very soon.
One of the things which readers complain about most with eBooks is the patchy availability of titles. When Delimiter did a survey of the eBooks available from Amazon on its Kindle device in July, for example — shortly after Tanner was appointed — the US book giant came up a little short.
Many popular Australian authors, such as Bryce Courtenay, for example, didn’t have any eBooks available in the Amazon store — and most of the rest we could find, for example, David Malouf, Tim Winton, Helen Garner and DBC Pierre, only had some of their books and not all. In addition, the overall number of books in the Australian version of the Amazon store suffers when compared with the US version.
Tanner (pictured, right) is in a somewhat unique position in the Australian publishing market — constantly talking to local publishers and even authors about Google’s offerings. As such, and with several years of history in the market, he has a more granular insight into why the availability problem occurs than most.
The executive says it’s no secret that digital publishing is on the verge of becoming mainstream — “it’s been coming for 10 to 12 years,” he says, noting in the past three years the topic has become “very strong” in the market, with a lot of eReader products launching and discussion in the media. However, where publishers were fearful of the disruptive phenomenon in the past, he says, now things have changed — with “publisher after publisher” that he’s talking to being enthusiastic about it — and the authors keen as well.
Complicating this, however, according to Tanner, is the tricky contracts between publishers and authors, which often vary even between the same author’s books, and haven’t always covered digital rights. The better publishing houses have changed their contracts to take digital publishing into account, he says, “but it’s a long, hard slog” in terms of the back catalogue.
Publishing rights are usually allocated by territory — for example, for the UK and US markets separately, but some publishers are pushing for global digital rights. Tanner says the licensing situation made sense historically for the paper medium. “I think over the next few years it will probably get sorted out and become a little cleaner,” he says.
But in general, the Google executive believes publishers understand readers’ complaints when books don’t launch in Australia at the same time as they do globally, and when eBook formats aren’t available at launch to suit readers’ viewing platforms. Partly, it’s because if publishers don’t capitalise on initial global marketing of a book by having it available on launch day, their sales could suffer.
It’s a similar situation when it comes to Australian book retailers.
“Everyone knows that it’s coming,” says Tanner, and the retailers want to be proactive about the eBook revolution. But it can also be expensive. Initially, Google is focusing on an affiliate model which allows retailers to get a percentage of sales for referrals, but the company also wants to work on more substantial integration projects with the retailers.
“There’s very, very strong enthusiasm for that locally,” he says. And it’s not hard to see why — local retailers should eventually be able to benefit from Google’s global relationships with thousands of book publishers worldwide. The retailer will be able to “own the experience” on their own site, but have their back end powered by Google.
However, initially Google will focus on larger projects down under — as retailers will need to have a website with very strong internet capacity, to handle the massive feed of Google book data the search giant will funnel to them.
Another possible aspect of the future publishing industry is that individual authors will take distribution into their own hands and sidestep publishers altogether, using platforms such as the ones offered by Apple and Google to go directly to readers.
Tanner notes that to a certain extent, this has already started happening, highlighting the success of New York Times bestselling author Lisa Genova internationally, with her book Still Alice. After a frustrating year attempting to deal with the publishing industry, Genova set up her own web site, with an associated blog, to market her book, which deals with the disease Alzheimers’. And the move was successful — the book started selling well online.
However, Tanner says in his opinion book publishers are still going to be important in the market — not only do they provide editorial support to authors, but they just have stronger knowledge and existing links with distribution platforms, which can make the critical difference for a book.
He points out Genova only went so far with her book when it was self-published — it took a major publisher to take her the rest of the way. “Yes, you can work with Google and other places online to sell books online if you are an author,” he says. “But I think publishers bring a lot more than an ability to bring books into Google.”
Ultimately — and as has been previously chronicled — Australia’s eBook market is an evolving space, and Google is likely to take a place as one of a handful of large companies jockeying for market share and audience attention. And at the moment most of those companies — Amazon, for example, and Apple — have only tiny prescences locally when it comes to interacting with the publishing industry.
The amount of local resources Google has thrown at eBooks isn’t huge either — but if Tanner’s passion is anything to go by, it may make a sizable splash. The executive says one of the “wonderful” things about his job is that he gets given free books whenever he visits publishers. Consequently, he’s got a big pile of about 35 to get through when he kicks off his summer break shortly.
Only “five have been started”, he says. But that’s OK — a good book lasts forever.
Latest Delimiter 2.0 articles (subscriber content)
|Politicians from Australia’s major parties need to stop issuing ludicrous blanket pardons for the intelligence community’s ongoing misdemeanours and start applying a basic modicum of transparency and accountability to this important national security function.|
|The independent pro-fibre National Broadband Network movement is doing a far better job of promoting Labor’s Fibre to the Premises-based NBN policy than Labor itself. When is Labor going to wake from its slumber and start supporting this scrappy but energetic grassroots network of activists?|
|Ziggy Switkowski's first substantial public appearance since being appointed NBN Co chief executive has starkly demonstrated just how different he is from his predecessor, Mike Quigley, and just how strictly he will adhere to the guidelines which his patron, Communications Minister Malcolm Turnbull, has set for him.|
|Australian technology companies have been virtually absent from the the nation’s public stockmarket over the past decade as the stigma of the dot com bust took its toll on investor confidence. But a clutch of new listings planned for the closing months of 2013 shows renewed interest in the sector and that local entrepreneurs are smelling money in the air once again.|
|NBN Co’s Strategic Review process gives the company an unmissable opportunity to re-evaluate the early decision to deploy its FTTP network primarily through Telstra’s underground ducts. The company and its new Coalition masters must now seriously consider deploying more fibre aerially on power poles in an effort to speed up its rollout substantially.|
|That moment which many Australian technologists fervently hoped for but never expected to see has come to pass: Simon Hackett has been appointed to the board of the National Broadband Network Company. But what questions should the Internode founder be asking NBN Co’s executive management team? Here’s five ideas to start with.|
|The rapid replacement of respected NBN Co chief operating officer Ralph Steffens with a Telstra executive who appears less experienced with fibre rollouts but better politically connected represents a key signal that NBN Co’s senior executive hiring process has now become completely politicised and is no longer independent from the Federal Government.|
Blog, Enterprise IT - Dec 12, 2013 16:56 - 0 Comments
More In Enterprise IT
- “Diabolical mess”, “Scandal of epic proportions”: NT ICT Minister damns Fujitsu to hell in extraordinary rant
- Qld confirms plans to sell CITEC
- David Boyle appointed NAB CIO
- Qld payroll lawsuit ‘rewriting history’, says IBM
- Harbour City Ferries goes Microsoft across the board
News, Telecommunications - Dec 12, 2013 16:35 - 1 Comment
More In Telecommunications
- Please accept my apologies: I was wrong about Malcolm Turnbull
- NBN Co cancels FTTN rollout for HFC areas
- Vodafone’s Morrow new NBN Co CEO: AFR
- Turnbull requests Labor’s secret NBN docs
- Labor forces NBN Co back to Senate
Blog, Industry, Startups - Dec 10, 2013 10:19 - 0 Comments
More In Industry
- Telstra shares millions with Box
- The Australian IT sector needs a stronger voice
- Xbox One goes off with a bang … but will the PS4 launch eclipse it?
- It’s not just Freelancer: Aussie tech IPOs are back in general
- Freelancer’s IPO: A billion reasons to care
Digital Rights, News - Dec 12, 2013 16:17 - 2 Comments
More In Digital Rights
- No plans for specific ASD intelligence inquiry, says Inspector-General
- Telstra ‘not logging’ customers’ web, email history
- Labor, Coalition reject Intelligence committee reformation
- Screwed: Australian PS4, Xbox One lack basic functionality
- Censored: Appeal for AG’s Blue Book fails