IT Admin: No Time to Save Time?
[ad] Do you spend too much time patching machines or cleaning up after virus attacks? With automation controlled from a central IT management console accessible anytime, anywhere – you can save time for bigger tasks. Try simple IT management from GFI Cloud and start saving time today!
Free Forrester analysis of CRM solutions
[ad] In this 25 page report, independent analyst house Forrester evaluates 18 significant products in the customer relationship management space from a broad range of vendors, detailing its findings on how CRM suites measure up and plotting where they stand in relation to each other. Download it for free now.
Great articles on other sites
- Vodafone takes fight to Telstra over regional mobile funding
- Police race to roll out tablets before state rivals
- Vandals break Basslink fibre cable
- WA Sport CIO looks forward to life without data centres
- Labor attempts to force NBN fibre rollout in Tasmania
- Foxtel’s long-standing CIO departs
- Welcome to the era of two-speed IT
- Businesslink review misses January deadline
- Firefighters save cash with Chrome OS
- Mailes to stand down as CenITex chair
Featured, News - Written by Jenna Pitcher on Thursday, September 16, 2010 16:43 - 5 Comments
We’ve got no competition, claims Avaya MD
The managing director of Avaya’s Australian division has thrown down the gauntlet to rivals like Cisco, claiming his company has no competition when it comes to the next generation of unified communications solutions.
The company is this week launching its Flare Experience family of UC devices and software in Australia, including a much-hyped integrated tablet device that allows customers to place video calls in high definition and access the corporate directory and other data.
“My view on this, is that we are so far ahead of our competitors in this experience, that we don’t have any at the moment, and they’re going to take quite a long time to catch up,” claimed the company’s local chief Rob Wells.
“Years of R&D have gone into bringing this experience together, and the competitive approach to this is a much clunkier user experience and that inhibits the deployment of unified communications,” he said.
Avaya arch-rival Cisco unveiled its own HD tablet — dubbed the Cius — in late June, saying it would extend the productivity benefits of the company’s own UC suite into the mobile space. And Dell is getting into the business as well — the company is speaking to mobile operators in Australia about bringing its smaller Dell Streak tablet Down Under.
“Yes there are people that have tablets,” said Wells. “This isn’t about the tablet, this is about the experience — it’s a completely different approach to the whole thing.”
The executive said Avaya had started showing Flare to partners in January this year, as well as key customers in recent months. He couldn’t say which customers had been interested so far, but he claimed Avaya already had orders for the package.
The Flare Experience system adds a number of innovations to Avaya’s kit through the company’s tablet including a new ‘touch and swipe’ user interface, drag and drop voice and video calling and the ability to separate from a conferencing call for interactions with the software’s sidebar functions — voice, email or instant messaging, for example — and then rejoin without interrupting the call in progress, a virtual ‘Rolodex’ that provides a single view of multiple directories and the ability to use popular Android applications.
“The Avaya Flare Experience is initially sold with the Avaya Desktop Video Device but will soon be made available for other environments, including PCs, laptops, tablet PCs, and smartphones,” the company said in a statement today. “The Avaya Flare Experience leverages the Avaya Aura 6.0 solutions announced in July, including Avaya Aura Conferencing and Avaya Aura Messaging.”
Some of Avaya’s largest Australian customers include St George Bank, Macquarie University and the Australian Federal Police. Some photos of Avaya’s tablet, which it dubs the Avaya Desktop Video Device, are below. The device has a list price of $3,750 in Australia.
Image credit: Avaya, Video credit: Delimiter
Enterprise IT, News - Mar 7, 2014 17:24 - 8 Comments
More In Enterprise IT
- NSW Trade + Investment wants to go full cloud
- Madness? Govt considers ERP shared services scheme that failed states
- News Corp Australia dumps Exchange for Gmail
- Huge Chrome OS success for Fire + Rescue NSW
- Cloud: It’s about opportunities, not obstacles
News, Politics, Telecommunications - Mar 10, 2014 14:14 - 1 Comment
More In Telecommunications
- Why no consumer voices for Turnbull’s ministerial council?
- “Witch hunt”? Turnbull opens Labor NBN policy review
- Will hidden taxes and competitive pressures make the NBN unsustainable?
- Tasmania’s NBN tangle is a shocking mess
- Turnbull’s MTM CBN should not be a monopoly
Blog, Industry - Mar 6, 2014 11:55 - 19 Comments
More In Industry
- Hyde quit NEC to run HP’s Enterprise division
- Connecting to Australia’s first digital technology curriculum
- IBM Australia to reportedly slash 500 staff
- UNSW, GoGet working on self-driving car
- Optus, AAPT lose CEOs; Huawei Australia gains one
Digital Rights, News - Mar 7, 2014 12:09 - 2 Comments
More In Digital Rights
- First-time Labor MP backs fair use copyright reform
- SA Police want face recognition CCTV everywhere
- AUSTRAC tracks every AUD-Bitcoin conversion
- Foxtel launches movies on demand, cheaper Game of Thrones
- Brandis threatens ISPs with “mandatory” piracy scheme